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FaultScore report

1999 Volvo VNL770 problems

Owners have filed 21 complaints about the 1999 Volvo VNL770 with NHTSA between 2001 and 2010. The largest single group is the suspension.

Read the complaints What breaks Worst years for the Volvo VNL770 All 1999 cars
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Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

21

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

What breaks on a 1999 Volvo VNL770

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 5 23.8%
Windows, Mirrors & Wipers 2 9.5%
Brakes 2 9.5%
Steering 2 9.5%

1 crashes, 0 fires

Electrical System 2 9.5%
Transmission & Drivetrain 2 9.5%
Other & Unspecified 1 4.8%
Seats 1 4.8%
Tires 1 4.8%
Fuel & Propulsion 1 4.8%
Lights 1 4.8%
Body & Structure 1 4.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2001 peak 10 Mar 2010

NHTSA investigations into the 1999 Volvo VNL770

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA04016 Opened 24 Jun 2004 Closed 31 Mar 2005 STEERING:COLUMN

STEERING BINDING

ODI'S INVESTIGATIONCONCLUDED THAT THE LEGS THAT RETAIN THE TURN SIGNAL CANCELING RING (TSCR), PART NUMBER 1607363, TO THE STEERING WHEEL INSTALLED IN MODEL YEAR 1998 - 1999 VN AND VHD SERIES VTNA (VOLVO TRUCK NORTH AMERICA) VEHICLES ARE PRONE TO CRACKING AND BREAKING.WHEN THE RETENTION LEGS BREAK, THE SEPARATED PIECES OF THE TSCR TYPICALLYREPOSE IN THE HOST CAVITY IN THE STEERING WHEEL HUB WHERE THEY WERE DEPOSITED.ODIFOUND THAT BROKEN PIECES OF THE TSCR EITHER (1) MIGRATED FROM THEIR HOST CAVITY AND DROPPED COMPLETELY FROM THE STEERING WHEEL ASSEMBLY OR (2) LODGED IN VARIOUS AREAS OF THE STEE...

PE04014 Opened 5 Feb 2004 Closed 24 Jun 2004 STEERING

STEERING BINDING

ODI'S PRELIMINARY EVALUATION FOCUSED ON THE POTENTIAL FOR A BROKEN, BENT, DEFORMED, FRAGMENTED OR DISPLACED TURN SIGNAL CANCELING RING (TSCR), VTNA PART NUMBER 1607363, TO RESTRICT THEVEHICLE OPERATOR'S ABILITY TO TURN THE STEERING WHEEL.THE PE IDENTIFIED THIRTEEN VTNA WARRANTY CLAIMS THAT ALLEGE THAT THE TSCR HAD FAILED AND THAT THE VEHICLE STEERING EFFORT HAD BEEN ADVERSELY AFFECTED.TO DATE, ODI HAS NOT FOUND ANY SAMPLES OF A FAILED TSCR AND HAS NOT BEEN ABLE TO DEFINITIVELY ESTABLISH WHETHER A FAILED TSCR CAN OR CANNOT CONTRIBUTE TO INCREASED STEERING EFFORT.ODI BELIEVES THAT IT IS APPROPRI...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Portland, OR Crash 1 injured

STEERING

1999 VOLVO VNL770, VEHICLE WENT TO THE LEFT SIDE OF THE ROAD AND STUCK A GUARDRAIL AND TURNED OVER ON ITS SIDE. *BF THE CONSUMER STATED THE HE HAD A STEERING ISSUE WHICH CAUSED A CRASH. OHIO TRAFFIC REPORT # 10-0291-89. *JB UPDATED 05/03/10 *BF UPDATED 06/09/10.

NHTSA complaint #10321964 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Portland, OR Crash 1 injured

STEERING

1999 VOLVO VNL770, VEHICLE WENT TO THE LEFT SIDE OF THE ROAD AND STUCK A GUARDRAIL AND TURNED OVER ON ITS SIDE. *BF THE CONSUMER STATED THE HE HAD A STEERING ISSUE WHICH CAUSED A CRASH. OHIO TRAFFIC REPORT # 10-0291-89. *JB UPDATED 05/03/10 *BF UPDATED 06/09/10.

NHTSA complaint #10321964 — an unverified report by a vehicle owner.

Rawson, OH

SUSPENSION

CONSUMER STATES TRUCK IS HAVING TIRE WEAR, ALIGNMENT, AND U-BOLT PROBLEMS, TIRE CUPPING IS A PROBLEM WHICH REDUCES THE WEAR AND THE RIGHT SIDE IS USUALLY THE SIDE THAT LOSES ALIGNMENT, THERE IS A SMALL VIBRATION IN THE REAR END OF VEHICLE, CONSUMER STATES THE U-BOLTS WERE UNDERSIZED AND WERE REPLACED WITH LARGER BOLTS, ALSO THE WHEEL BEARINGS HAVE BEEN REPLACED, ALSO THERE IS AN AIR LEAK EVEN WHEN THE ENGINE IS OFF AND NO ON CAN LOCATE THE PROBLEM.

NHTSA complaint #565356 — an unverified report by a vehicle owner.

Rawson, OH

POWER TRAIN:CLUTCH ASSEMBLY

CONSUMER STATED THE TRUCK HAS CLUTCH ADJUSTMENT PROBLEMS, WHICH HE BELIEVES THERE IS A DESIGN ISSUE WITH THE CLUTCH.

NHTSA complaint #565356 — an unverified report by a vehicle owner.

Pine Bluffs, WY

VISIBILITY:GLASS, SIDE/REAR

CONSUMER STATES THAT THE WINDOWS HAVE EITHER CRACKED OR BLOWN OUT. *SLC

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Dayton, NV

SERVICE BRAKES, AIR

CONSUMER STATES THE BRAKES SQUEAL AND THERE IS A PROBLEM WITH THE BRAKE VALVE.

NHTSA complaint #565060 — an unverified report by a vehicle owner.

Dayton, NV

POWER TRAIN:MANUAL TRANSMISSION

CONSUMER STATES ON DEC 21, THE LOWER END OF THE TRANSMISSION WENT OUT, THE TRANSMISSION BECAME HOT, HOWEVER CONSUMER WAS INFORMED THAT THIS WAS NORMAL.

NHTSA complaint #565060 — an unverified report by a vehicle owner.

Dayton, NV

SUSPENSION

CONSUMER STATES TIRES BEGAN TO SHOW WEAR AT 53,00O MILES, THE NEXT SET OF TIRES WERE SHOWING SIGNS OF WEAR AT 10,000 AND THAT IS WHEN NEW SHOCKS WERE PUT ON THE TRUCK AND ALSO AN ALIGNMENT WAS PERFORMED.

NHTSA complaint #565060 — an unverified report by a vehicle owner.

Pine Bluffs, WY

SUSPENSION

CONSUMER STATES THAT THE LED DISPLAY KEEPS BURNING OUT DUE TO A FAULTY DASH WIRING HARNESS. *SLC. CONSUMER ALSO STATED THAT THE CAB HAS TO BE ALIGNED EVERY 20,000, THE POWER STEERING GEAR BOX WERE MANUFACTURED WITH RUSTY PARTS, ALL THE SHOCKS WERE REPLACED, THE ABS WAS INOPERATIVE DUE TO A BULB THAT HAD BURNED OUT AND ALSO A WIRING PROBLEM WHICH IS CONTRIBUTING TO THE ABS PROBLEM, ALSO THE TANKS WERE MOVED BACK TO DUE THE FRONT END WEIGHT PROBLEM.

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Pine Bluffs, WY

SUSPENSION

VEHICLE IS EXPERIENCING PROBLEMS WITH THE U-BOLTS. *SLC

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Pine Bluffs, WY

VISIBILITY:GLASS, SIDE/REAR

CONSUMER STATES THAT THE WINDOWS HAVE EITHER CRACKED OR BLOWN OUT. *SLC

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Pine Bluffs, WY

ELECTRICAL SYSTEM:WIRING

CONSUMER STATES THAT THE LED DISPLAY KEEPS BURNING OUT DUE TO A FAULTY DASH WIRING HARNESS. *SLC. CONSUMER ALSO STATED THAT THE CAB HAS TO BE ALIGNED EVERY 20,000, THE POWER STEERING GEAR BOX WERE MANUFACTURED WITH RUSTY PARTS, ALL THE SHOCKS WERE REPLACED, THE ABS WAS INOPERATIVE DUE TO A BULB THAT HAD BURNED OUT AND ALSO A WIRING PROBLEM WHICH IS CONTRIBUTING TO THE ABS PROBLEM, ALSO THE TANKS WERE MOVED BACK TO DUE THE FRONT END WEIGHT PROBLEM.

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Dayton, NV

FUEL SYSTEM, GASOLINE

CONSUMER STATES WHILE DRIVING THE ENGINE SHUT OFF, THE FUEL INJECTORS NEEDED TO BE REPLACED AS WELL AS THE FUEL SENDING UNIT, CONSUMER STATES THE FUEL INJECTORS WENT OUT TWICE, DETROIT DIESEL PAID FOR THE INJECTORS.

NHTSA complaint #565060 — an unverified report by a vehicle owner.

Pine Bluffs, WY

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

CONSUMER STATES THAT THE LED DISPLAY KEEPS BURNING OUT DUE TO A FAULTY DASH WIRING HARNESS. *SLC. CONSUMER ALSO STATED THAT THE CAB HAS TO BE ALIGNED EVERY 20,000, THE POWER STEERING GEAR BOX WERE MANUFACTURED WITH RUSTY PARTS, ALL THE SHOCKS WERE REPLACED, THE ABS WAS INOPERATIVE DUE TO A BULB THAT HAD BURNED OUT AND ALSO A WIRING PROBLEM WHICH IS CONTRIBUTING TO THE ABS PROBLEM, ALSO THE TANKS WERE MOVED BACK TO DUE THE FRONT END WEIGHT PROBLEM.

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Pine Bluffs, WY

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

CONSUMER STATES THAT THE LED DISPLAY KEEPS BURNING OUT DUE TO A FAULTY DASH WIRING HARNESS. *SLC. CONSUMER ALSO STATED THAT THE CAB HAS TO BE ALIGNED EVERY 20,000, THE POWER STEERING GEAR BOX WERE MANUFACTURED WITH RUSTY PARTS, ALL THE SHOCKS WERE REPLACED, THE ABS WAS INOPERATIVE DUE TO A BULB THAT HAD BURNED OUT AND ALSO A WIRING PROBLEM WHICH IS CONTRIBUTING TO THE ABS PROBLEM, ALSO THE TANKS WERE MOVED BACK TO DUE THE FRONT END WEIGHT PROBLEM.

NHTSA complaint #565221 — an unverified report by a vehicle owner.

Dayton, NV

SERVICE BRAKES, AIR

CONSUMER STATES THE BRAKES SQUEAL AND THERE IS A PROBLEM WITH THE BRAKE VALVE.

NHTSA complaint #565060 — an unverified report by a vehicle owner.

Jamestown, MO

SEATS

CONSUMER STATES HE HAS NATIONAL SEATS THAT ADJUST TO WEIGHT WHEN YOU SIT IN THEM, THE DRIVER'S SEAT BLEW A VALVE AND THE SEAT WOULD NOT COME BACK UP, SEAT HAS BEEN FIXED THREE TIMES IN THE FIRST FIFTEEN MONTHS, CONSUMER STATES THE SEAT WAS FIXED TO WHERE IT WOULD GO UP OR DOWN, CONSUMER FEELS THAT SEATS SHOULD BE REPLACED, BUT WAS TOLD THAT THE STRAIGHT FIX WAS UP TO MANUFACTURER.

NHTSA complaint #561941 — an unverified report by a vehicle owner.

Jamestown, MO

STRUCTURE:FRAME AND MEMBERS

CONSUMER STATES UNABLE TO SCALE VEHICLE WITHOUT BEING OVERWEIGHT.

NHTSA complaint #561941 — an unverified report by a vehicle owner.

Jamestown, MO

UNKNOWN OR OTHER

CONSUMER STATES THE INFORMATION CENTER IN LOWER LEFT OF DASH WAS REPLACED.

NHTSA complaint #561941 — an unverified report by a vehicle owner.

Jamestown, MO

INTERIOR LIGHTING

CONSUMER STATES DASHBOARD LIGHTS KEEP BURNING OUT WITHIN TWO TO THREE MONTHS, AFTER THEY HAVE BEEN REPLACED THE ENTIRE SET OF GAUGES ON THE RIGHT SIDE WILL THEN GO OUT AT ONCE, CONSUMER STATES IF HE HITS THE DASHBOARD THE LIGHTS WILL COME BACK ON.

NHTSA complaint #561941 — an unverified report by a vehicle owner.

Jamestown, MO

TIRES

CONSUMER STATES HE HAS REPLACED FOUR SETS OF TIRES DUE TO EXCESSIVE WEAR. (MICHELIN 275/80R 24.5 XZA2), COULD ALSO BE RELATED TO SUSPENSION ALIGNMENT PROBLEMS.

NHTSA complaint #561941 — an unverified report by a vehicle owner.

Jamestown, MO

SUSPENSION:REAR:SHOCK ABSORBER

CONSUMER STATES IN THE LAST COUPLE OF MONTHS VEHICLE WANDERS TO THE LEFT AND RIGHT, CONSUMER HAS CONTACTED THE MANUFACTURER BUT THEY DO NOT SEEM TO HAVE ANY ANSWERS, WHICH ALSO HAS AN ALIGNMENT PROBLEM, ALSO THE ENTIRE CAB AND SLEEPER IS SET OFF TO THE RIGHT ALMOST 1/2 INCH WHICH HAS BEEN WORKED ON FOUR TIMES DEALER REPLACED THE TWO CENTER SHOCKS ON BACK OF SLEEPER.

NHTSA complaint #561941 — an unverified report by a vehicle owner.