FaultScore

FaultScore report

2000 Western Alpine Coach problems

Owners have filed 11 complaints about the 2000 Western Alpine Coach with NHTSA between 2001 and 2008. The largest single group is the brakes. Across this model's run it ranks 2 of 3 worst.

C

FaultScore 42/100

Higher is worse. Measured against the other years of the Western Alpine Coach.

How this is worked out

The numbers

11

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

28,200 mi

Median mileage at failure

Half of reported failures happened before this

80%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 43 vs 50 Severity 0 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Western Alpine Coach. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
80% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Western Alpine Coach

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Western Alpine Coach

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 7 63.6%

Median failure at 30,100 miles

Equipment & Accessories 3 27.3%

Median failure at 7,070 miles

Acceleration & Cruise Control 1 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2001 peak 4 Mar 2008

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 7,070 miles Beaumont, TX

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

BRAKES SYSTEM FAILURE, FIRE ON RT FRONT WHEEL.

NHTSA complaint #10220132 — an unverified report by a vehicle owner.

at 7,070 miles Beaumont, TX

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

BRAKES SYSTEM FAILURE, FIRE ON RT FRONT WHEEL.

NHTSA complaint #10220132 — an unverified report by a vehicle owner.

at 28,200 miles Olympia, WA

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

TL*THE CONTACT OWNS A 2000 WESTERN ALPINE COACH. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 02V243000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER) AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THEY WOULD ONLY COVER THE CALIPERS AND THE PINS. THERE WAS SIGNIFICANT DAMAGE TO THE ZOPS DISC BRAKE CALIPERS, IN WHICH THE DEALER REFUSED TO REPAIR, EVEN THOUGH IT WAS REFERENCED IN THE RECALL AS A FREE REMEDY. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,200. UPDATED 01/17/08 *BF UPDATED 01/17/08

NHTSA complaint #10213274 — an unverified report by a vehicle owner.

NEW Smyrna Beach, FL

VEHICLE SPEED CONTROL:CRUISE CONTROL

2000 ALPINE ABS SENSOR FAILED 3 TIMES. *TS ***NAR*** THE MANUFACTURER ACKNOWLEDGE THERE WAS A PROBLEM WITH THE CALIPERS AND PAID FOR THE REPLACEMENTS, HOWEVER THEY REFUSED TO COVER ANY OF THE REAR ABS SENSORS. THEY ALSO PAID FOR ONE SET OF FRONT ABS SENSORS. THE CONSUMER FELT THE REPEATED FAILURES OF THE ABS SENSOR WERE DIRECTLY CAUSED BY THE PROBLEMS WITH CALIPERS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PREVIOUS BRAKE WORK HE HAD TO PAY FOR. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE CRUISE CONTROL WOULD SHUT DOWN WHEN THE CONSUMER HIT A BUMP IN THE ROAD. THE WOOD PRODUCTS IN THE MOTORHOME WERE SHOWING SIGNS OF WARPAGE.

NHTSA complaint #10157349 — an unverified report by a vehicle owner.

NEW Smyrna Beach, FL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

2000 ALPINE ABS SENSOR FAILED 3 TIMES. *TS ***NAR*** THE MANUFACTURER ACKNOWLEDGE THERE WAS A PROBLEM WITH THE CALIPERS AND PAID FOR THE REPLACEMENTS, HOWEVER THEY REFUSED TO COVER ANY OF THE REAR ABS SENSORS. THEY ALSO PAID FOR ONE SET OF FRONT ABS SENSORS. THE CONSUMER FELT THE REPEATED FAILURES OF THE ABS SENSOR WERE DIRECTLY CAUSED BY THE PROBLEMS WITH CALIPERS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PREVIOUS BRAKE WORK HE HAD TO PAY FOR. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE CRUISE CONTROL WOULD SHUT DOWN WHEN THE CONSUMER HIT A BUMP IN THE ROAD. THE WOOD PRODUCTS IN THE MOTORHOME WERE SHOWING SIGNS OF WARPAGE.

NHTSA complaint #10157349 — an unverified report by a vehicle owner.

NEW Smyrna Beach, FL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2000 ALPINE ABS SENSOR FAILED 3 TIMES. *TS ***NAR*** THE MANUFACTURER ACKNOWLEDGE THERE WAS A PROBLEM WITH THE CALIPERS AND PAID FOR THE REPLACEMENTS, HOWEVER THEY REFUSED TO COVER ANY OF THE REAR ABS SENSORS. THEY ALSO PAID FOR ONE SET OF FRONT ABS SENSORS. THE CONSUMER FELT THE REPEATED FAILURES OF THE ABS SENSOR WERE DIRECTLY CAUSED BY THE PROBLEMS WITH CALIPERS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PREVIOUS BRAKE WORK HE HAD TO PAY FOR. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE CRUISE CONTROL WOULD SHUT DOWN WHEN THE CONSUMER HIT A BUMP IN THE ROAD. THE WOOD PRODUCTS IN THE MOTORHOME WERE SHOWING SIGNS OF WARPAGE.

NHTSA complaint #10157349 — an unverified report by a vehicle owner.

NEW Smyrna Beach, FL

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

2000 ALPINE ABS SENSOR FAILED 3 TIMES. *TS ***NAR*** THE MANUFACTURER ACKNOWLEDGE THERE WAS A PROBLEM WITH THE CALIPERS AND PAID FOR THE REPLACEMENTS, HOWEVER THEY REFUSED TO COVER ANY OF THE REAR ABS SENSORS. THEY ALSO PAID FOR ONE SET OF FRONT ABS SENSORS. THE CONSUMER FELT THE REPEATED FAILURES OF THE ABS SENSOR WERE DIRECTLY CAUSED BY THE PROBLEMS WITH CALIPERS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PREVIOUS BRAKE WORK HE HAD TO PAY FOR. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE CRUISE CONTROL WOULD SHUT DOWN WHEN THE CONSUMER HIT A BUMP IN THE ROAD. THE WOOD PRODUCTS IN THE MOTORHOME WERE SHOWING SIGNS OF WARPAGE.

NHTSA complaint #10157349 — an unverified report by a vehicle owner.

at 32,000 miles Bella Vista, AR

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

THE DRIVER NOTICED THAT THE VEHICLE STARTED PERFORMING ERRATICALLY WHILE DECELERATING DOWN A HILL. WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS ABLE TO SLOW DOWN AND PULLED OVER TO THE SHOULDER. THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON RECEIPT OF RECALL NOTIFICATION. *AK THERE WERE NO BRAKES AND THE CONSUMER WOULD HAVE TO DOWN SHIFT TO 1ST GEAR AND USE THE EXHAUST BRAKES TO COAST TO STOP, THE ABS LIGHT FLASHED, FLUID WAS VISIBLE ON BOTH SIDES OF COACH BEHIND THE FRONT WHEELS, THE BRAKES WERE EXTREMELY HOT, THE ABS SENSORS MELTED AND WERE HANGING AND THE OIL RESERVOIR CAPS WERE BLOWN OUT AND ALL OF THE OIL WAS GONE.

NHTSA complaint #10115436 — an unverified report by a vehicle owner.

at 42,345 miles Argyle, TX

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

I EXPERIENCED THE LOCKUP AND OVERHEATING OF THE FRONT BRAKES ON MY 2000 ALPINE MOTOR COACH EQUIPPED WITH TWO-PISTON DISK BRAKES. *NLM

NHTSA complaint #10013656 — an unverified report by a vehicle owner.

Santa Rosa, CA

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

CONSUMER STATES THAT WHILE DRIVING VEHICLE THE BRAKES HAD WENT OUT AND VEHICLE WAS UNABLE TO STOP. DEALER NOTIFIED. NLM

NHTSA complaint #8007980 — an unverified report by a vehicle owner.

Rapid City, SD

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE APPLYING BRAKES AT 30 MPH BRAKE PEDAL WOULD GO TO FLOOR AND VEHICLE WOULD NOT STOP PROPERLY. DEALER WAS NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE US WITH MORE DETAILS ON THIS MATTER .

NHTSA complaint #888511 — an unverified report by a vehicle owner.