25 of the
272 complaints filed about the Winnebago Adventurer
are about the equipment —
9% of everything owners reported.
The worst model year for it is 2003.
While driving up on the leveling blocks, 9 of them shattered. Hard plastic pieces of the blocks became shrapnel that flew across the driveway. Had I been standing where I normally do, I would have been hit by the shrapnel and suffered injury. When I tried to contact Amazon for a refund, I noticed numerous photos of broken blocks in many of their reviews. I contacted the company in July, August, and again in October to no avail. Finally, last week, I received an email from their representative, Chris Phillips, who at first told me that we had used their product incorrectly. We purchased this specific product because it stated on the product packaging that it was for larger class A motorhomes. We have a class A motorhome but not what would be considered "larger". I sent him a screenshot of the packaging, he apologized and said he had no idea that was on the packaging. They refuse to give us a refund for their defective product. Because we live in our motorhome traveling the country, we threw away the defective blocks as we had room to store them and replaced them with a different company's product.
NHTSA complaint #11552669 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 WINNEBAGO ADVENTURER EQUIPPED WITH A NORCOLD REFRIGERATOR, MODEL NUMBER: 1201LRIM AND SERIAL NUMBER: 15374429. THE CONTACT STATED THAT THE REFRIGERATOR BEGAN LEAKING AND AN AMMONIA ODOR WAS DETECTED IN THE RECREATIONAL VEHICLE. THE NORCOLD MANUFACTURER WAS NOTIFIED AT 800 543-1219 AND INFORMED THE CONTACT THAT THE REFRIGERATOR WAS NOT INCLUDED IN ANY EXISTING RECALLS. THE CONTACT STATED THAT THE REFRIGERATOR SCREEN DISPLAYED A WARNING FOR A LEAK AND THE AMMONIA ODOR. THE RECREATIONAL VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OF THE REFRIGERATOR FAILURE. THE REFRIGERATOR WAS NOT REPAIRED.
NHTSA complaint #11113257 — an unverified report by a vehicle owner.
THE FULL WALL SLIDE ON MY MOTOR HOME RETRACTED WITHOUT ANY INPUT. I PUSHED THE EXTEND BUTTON AND IT FULLY EXTENDED. AFTER ABOUT 2 MINUTES IT FULLY RETRACTED WITHOUT ANY HUMAN INPUT. THEN AFTER SITTING WITH THE SYSTEM TURNED OFF FOR A FEW DAYS, I TURNED IT ON AND WAITED TO SEE IF IT WOULD RETRACT. NOTHING HAPPENED SO AFTER WAITING 20 MINUTES I PRESSED THE RETRACT BUTTON AND NOTHING HAPPENED. AFTER 3 MINUTES WHILE LEANING ON THE GALLEY CABINET IT AGAIN BEGAN TO RETRACT ON ITS OWN. THIS SLIDE IS OVER 27 FEET LONG AND HAS THE POTENTIAL TO CAUSE BODILY HARM AS IT RETRACTS INTO THE MAIN CABIN. THERE IS A WARNING LABEL ON THE CONTROL PANEL STATING THAT FACT. TO HAVE THIS SYSTEM MALFUNCTION IN THIS MANNER REALLY IS DANGEROUS AND NEEDS TO BE ADDRESSED TO INSURE NO ONE GET HURT. *TR UPDATED 03/25/14
NHTSA complaint #10548967 — an unverified report by a vehicle owner.
I OWN A 2004 WINNEBAGO ADVENTURER WPG38R. I INCURRED WHAT AMOUNTED TO A PREMATURE FAILURE OF THE EXHAUST SYSTEM ON MY ON A GENERATOR, DIRECTLY CAUSED BY WINNEBAGO IGNORING ONAN'S "RECOMMENDED" INSTALLATION INSTRUCTIONS. THOSE INSTRUCTIONS SPECIFICALLY STATE A SUPPORT BRACKET BE INSTALLED IF THE TAILPIPE ASSEMBLY IS MORE THAN 18" LONG. THE TAILPIPE ASSEMBLY ON THIS UNIT IS 25" LONG. THE FIX, IF CAUGHT EARLY ON COST ME $725.00. MY REAL CONCERN INVOLVES SAFETY. ONAN WARNS IN THEIR INSTALLATION INSTRUCTIONS " A HOT EXHAUST PIPE CAN CAUSE ---- SEVERE PERSONAL INJURY OR DEATH. I ALSO ASSUME IT CAUSE CARBON MOXIDE POISONING OR HEAT/ FIRE DAMAGE TO THE MOTOR HOME. WINNEBAGO PUT IN WRITING TO ME THEY HAD ALL THEIR MODEL YEARS INSTALLATIONS APPROVED AND INSPECTED BY ONAN.. ONAN PUT IN WRITING TO ME THEY DIDN'T APPROVE OR INSPECT ANY INSTALLATIONS FOR ANY CUSTOMER. WHEN CONFRONTED WITH THIS INFORMATION, A WINNEBAGO CUSTOMER SERVICE REP ( BRIAN) TOLD ME THEN THE LACK OF THE SUPPORT INSTALLATION MUST HAVE BEEN APPROVED BY WINNEBAGO'S ENGINEERS. THEY ( WINNEBAGO) CONTINUED TO DENY ANY RESPONSIBILITY AS MY MOTOR HOME WAS OUT OF WARRANTY. ACCORDING TO ONAN'S WARRANTY THEY EXCLUDE ANY EXCEPTIONS TO THEIR INSTALLATION INSTRUCTIONS. MY WARRANTY THEREFORE WAS VOIDED THE DAY WINNEAGO INSTALLED THE GENERATOR ON MY UNIT AND OTHERS OF SIMILAR LENGTH. A WINNEBAGO TECHNICAL SUPPORT MAN TOLD ME VERBALLY OVER THE PHONE THAT UNIT CERTAINLY SHOULD HAVE A SUPPOPRT BRACKET INSTALLED. HE THEN WENT ON WINNEBAGO'S MANUFACTURING INSTRUCTIONS FOR MY MODEL AND STATED HE WAS SURPRISED IT WASN'T INCLUDED IN THEIR INSTALLATION INSTRUCTIONS. ONE OF THEIR INITIAL STATEMENTS TO ME OVER THE PHONE WAS "IF YOU THINK YOU'RE GETTING ANYTHING OUT OF WINNEBAGO, THINK AGAIN". THEY MAINTAINED THAT STANCE EVEN WHEN I SUBMITTED TO THEM THE SUPPORT INFORMATION I HAD COLLECTED THAT STATED THEY WERE AT FAULT. IT TOOK A LETTER FROM MY ATTORNEY AND A LOCAL TV STATION TO CHANGE THEIR MINDS AND REIMBURSE ME THE $725.
NHTSA complaint #10381119 — an unverified report by a vehicle owner.
2005 WINNEBAGO ADVENTURER. CONSUMER STATES THAT THE NORCOLD REFRIGERATOR IN HIS MOTORHOME HAS GONE OUT TWICE AND HE PAID TO HAVE IT FIXED. HE PHONED NORCOLD AND WAS TOLD THEY WOULD REIMBURSE HIM. HE HAS NOT BEEN REIMBURSED YET. *KB THE CONSUMER STATED FROM THE DAY THE RV WAS PURCHASED, IT NEVER DID COOL THE WAY IT SHOULD HAVE. ON JULY 26, 2007 THE COOLING FANS WERE REPLACED. THE CONSUMER STATED THE SECOND TIME IT FAILED, AMMONIA WAS LEAKING FROM THE REAR OF THE UNIT AND WHEN HE TURNED IT ON PROPANE, IT MADE A POPPING SOUND, SO HE IMMEDIATELY SHUT THE PROPANE OFF AT THE MAIN TANK AND UNPLUGGED THE UNIT.
NHTSA complaint #10370007 — an unverified report by a vehicle owner.
RECALL SERVICE FOR NORCOLD REFRIGERATOR INSTALLED IN 2005 WINNEBAGO ADVENTURER MOTORHOME. RECALL NOTICE RECEIVED NOV. 10. 2010 FROM NORCOLD. I CALLED MY SERVICE/DEALER TO GET IT REPAIRED. TODAY THEY INFORMED ME THE PART WOULD NOT BE AVAILABLE UNTIL THE FIRST WEEK OF JANUARY, 2011. I CALLED NORCOLD AND WAS TOLD THE PARTS WERE ON BACK ORDER AND WOULD BE SHIPPED ABOUT DEC. 13TH. I FEEL THIS IS COMPLETELY WRONG THAT I HAVE TO WAIT SO LONG TO GET SOMETHING REPAIRED THAT THEY SOLD AS BEING OK. NOW THEY SAY IT COULD CAUSE A FIRE. WE HAVE BEEN USING THIS FOR OVER FIVE YEARS AND THEY ARE JUST NOW TELLING US IT IS DANGEROUS? ALSO, WE HAVE RESERVATIONS TO GO TO FLORIDA THAT WERE MADE LONG BEFORE WE GOT THE RECALL. I CALLED IMMEDIATELY TO GET IT REPAIRED AND IT IS NOW GOING TO BE TWO OR THREE MONTHS BEFORE I CAN USE THE REFRIG AND THAT MEANS I CAN'T USE THE MOTORHOME TO GO TO FLORIDA AND STAY FGOR THE WINTER. WHY HAS THIS BEEN ALLOWED TO DRAG OUT SO LONG AND WHY CAN'T REPAIRS BE DONE IN A MORE TIMELY FASHION?
NHTSA complaint #10368701 — an unverified report by a vehicle owner.
RECALL SERVICE FOR NORCOLD REFRIGERATOR INSTALLED IN 2005 WINNEBAGO ADVENTURER MOTORHOME. RECALL NOTICE RECEIVED NOV. 10. 2010 FROM NORCOLD. I CALLED MY SERVICE/DEALER TO GET IT REPAIRED. TODAY THEY INFORMED ME THE PART WOULD NOT BE AVAILABLE UNTIL THE FIRST WEEK OF JANUARY, 2011. I CALLED NORCOLD AND WAS TOLD THE PARTS WERE ON BACK ORDER AND WOULD BE SHIPPED ABOUT DEC. 13TH. I FEEL THIS IS COMPLETELY WRONG THAT I HAVE TO WAIT SO LONG TO GET SOMETHING REPAIRED THAT THEY SOLD AS BEING OK. NOW THEY SAY IT COULD CAUSE A FIRE. WE HAVE BEEN USING THIS FOR OVER FIVE YEARS AND THEY ARE JUST NOW TELLING US IT IS DANGEROUS? ALSO, WE HAVE RESERVATIONS TO GO TO FLORIDA THAT WERE MADE LONG BEFORE WE GOT THE RECALL. I CALLED IMMEDIATELY TO GET IT REPAIRED AND IT IS NOW GOING TO BE TWO OR THREE MONTHS BEFORE I CAN USE THE REFRIG AND THAT MEANS I CAN'T USE THE MOTORHOME TO GO TO FLORIDA AND STAY FGOR THE WINTER. WHY HAS THIS BEEN ALLOWED TO DRAG OUT SO LONG AND WHY CAN'T REPAIRS BE DONE IN A MORE TIMELY FASHION?
NHTSA complaint #10368701 — an unverified report by a vehicle owner.
THERE HAVE BEEN REPEATED ATTEMPTS TO REPAIR THE ABS SYSTEM ON MY CLASS A MOTORHOME,SINCE THE TIME OF PURCHASE, INCLUDING 1 MANUFACTURER RECALL ON THE ABS SYSTEM AND 2 RECALLS ON THE HYDRAULIC BRAKES. I HAVE COMPLETED ALL OF THE RECALL ORDERS AND ALSO HAD INTERMITTENT INSPECTIONS ON THE BRAKES. THIS MORNING I HAD AN ACCIDENT DUE TO A BRAKE FAILURE. THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT SLOWING THE VEHICLE AND I WENT THROUGH A STOP SIGN, ACROSS A STATE HIGHWAY, OVER AN INCLINE AND THROUGH A FENCE.
NHTSA complaint #10356202 — an unverified report by a vehicle owner.
I OWN A 2001 WINNEBAGO ADVENTURER MODEL 35U. IT IS ON A WORKHORSE CHASSIS. IN 2005 ONE OF THE TWO STRAPS SUPPORTING THE 75 GALLON GAS TANK BROKE. IN JULY OF 2008 THE OTHER STRAP BROKE. IN OCTOBER OF 2008 THE FIRST REPLACEMENT STRAP BROKE. I HAVE BEEN IN CONTACT WITH WORKHORSE AND THE ONLY THING THEY HAVE TO SAY IS "WE HAVE NEVER HEARD OF THIS PROBLEM". THE TANK IS ALSO FASTENED TO THE FRAME, BUT ALL THREE STRAPS BROKE IN THE SAME SPOT. IT WAS NOT DUE TO RUST. I WOULD GUESS THAT THE STRAPS ARE SUPPORTING SOME OF THE WEIGHT OF THE GAS TANK. I HAVE THE MOST RECENT BROKEN STRAP. ONE END IS GROUND DOWN DUE TO DRAGGING ON THE ROAD. WHEN THE FIRST STRAP BROKE, A MOTORIST FLAGGED ME DOWN TO LET ME KNOW THAT I HAD A SHOWER OF SPARKS COMING FROM UNDERNEATH THE MOTORHOME.
NHTSA complaint #10248697 — an unverified report by a vehicle owner.
2003 WINNEBAGO ADVENTURER TOW-BAR RECEIVER BECAME UNBOLTED ON THE LEFT SIDE WHILE DRIVING. CONSUMER STATES THAT THE TOW BAR WAS ALSO BENT BACKWARD AND DOWN SINCE THE RIGHT SIDE WAS STILL SECURELY BOLTED. *KB THE OWNER OF THE WELDING SHOP STATED THE BOLTS WERE NEVER TIGHTENED PROPERLY.
NHTSA complaint #10232856 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED AND BECAME STUCK. THE CONTACT WAS FORCED TO DOWNSHIFT IN ORDER TO DECELERATE AND COME TO A COMPLETE STOP. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED ALL THE REAR BRAKES, HOWEVER, THE FAILURE RECURRED FIVE WEEKS LATER. HE RETURNED TO THE DEALER AND THEY REPLACED THE FRONT BRAKES. THE FAILURE MILEAGE WAS 10,200 AND CURRENT MILEAGE WAS 10,500. THE CONSUMER STATED FLOORING WAS COMING APART, CEILING IS SAGGING, RECLINER IS COMING APART, CRACK IN PASSENGER SIDE WINDOW, A/C STICKS, SHOCKS NEEDED TO BE REPLACED, DRIVER'S SEAT LEANS TO THE RIGHT, AND BEDROOM SLIDE NOT COMING OUT. UPDATED 10/16/17
NHTSA complaint #10201951 — an unverified report by a vehicle owner.
RE: A&E AWNING M 8500 BY DOMETIC, PO BOX 490, ELKHART, IN 46515 ON 2000 WINNEBAGO ADVENTURE MOTOR HOME. SERIOUS DESIGN DEFECT CAUSED CATASTROPHIC FAILURE WHICH COULD HAVE RESULTED IN SERIOUS INJURY OR LOSS OF LIFE. SAME DESIGN DEFECT CAUSED A FAILURE IN APRIL 2003 ,WHICH WAS NOT AS SERIOUS AND ONLY REQUIRED THE REPLACEMENT OF THE AWNING FABRIC AND LOCKING MECHANISM.. ROLLER LOCKING MECHANISM FAILED. ABLE TO STOP BEFORE ANY LARGE AMOUNT OF DAMAGE. RECENT INCIDENT ON MAY 7, 2007. BEFORE LEAVING ROLLED AGAIN THE AWNING TO MAKE SURE IT WAS TIGHTLY ROLLED AND LOCKING MECHANISM WORKED. TRAVELED 840 MILES FROM PORTLAND TO STRATH MORE, CANADA. IN STRATHMORE DID NOT PUT OUT THE AWNING BUT DID INSPECT TO MAKE SURE STILL TIGHTLY ROLLED AND THE LOCKING MECHANISM ON. 80 MILES S, ROLLER LOCKING MECHANISM FAILED. IN LESS TEN 10 SECONDS AWNING UNFURLED SO RAPIDLY IT WAS BLOWN OVER THE TOP OF THE MOTORHOME, BROKE LOOSE FROM AWNING ARMS, RIPPED THE FABRIC AND FLEW INTO THE ROAD. ONLY BY THE GRACE OF GOD WAS THERE NOT MORE EXTENSIVE DAMAGE. THE AWNING ROLLER AS A FLYING PROJECTILE COULD HAVE SEVERELY INJURED OR KILLED SOMEONE IN FOLLOWING TRAFFIC. THIS WAS A SERIOUS DESIGN DEFICIENCY WHICH CAN ALLOW A CATASTROPHIC FAILURE UNDER NORMAL HIGHWAY TRAVEL CONDITIONS. THIS FAILURE COULD VERY EASILY RESULT IN SERIOUS PERSONAL INJURY OR DEATH AND EXTENSIVE AND COSTLY MECHANICAL DAMAGES. THE AWNING STOWING AND LOCKING MECHANISM WAS NOT SUFFICIENT TO ASSURE THAT THE AWNING COULD NOT BECOME UNFURLED UNDER NORMAL HIGHWAY DRIVING CONDITIONS. E-MAILED DOMETIC REQUESTING AWNING REPAIR AND LOCKING MECHANISM MODIFICATION OR REPLACEMENT. THEY REFUSED. THEIR REPRESENTATIVE INFORMED ME THAT CAMPING WORLD AND OTHER RV OUTLETS SELL AWNING LOCKING MECHANISMS WHICH FIT THEIR AWNINGS AND WHICH WOULD LOCK THE AWNING SO THAT IT COULD NOT HAVE THIS CADISTROPIC FAILURE. HE SUGGESTED THAT I SHOULD PURCHASE ONE IF I WANT TO PROTECT MY SELF FROM FUTURE AWNING FAILURES IN THE FUTURE.
NHTSA complaint #10192994 — an unverified report by a vehicle owner.
TL* - THE CONTACT READ IN HIGHWAY RV MAGAZINE THAT REPORTS ABOUT A RECALL FOR THE DOMETIC REFRIGERATORS. THE CONTACT HAS NOT HAD A FAILURE TO DATE. THE 2002 WINNEBAGO, ADVENTURER HAS A DOMETIC REFRIGERATOR PART #9211480-43, SERIAL # 30300019. THE DOMETIC REFRIGERATOR MODEL NUMBER WAS NDR1292. THE RECALL STATED THAT A CRACK MAY DEVELOP IN THE BOILER TUBE WHICH MAY RELEASE A SUFFICIENT AMOUNT OF COOLANT SOLUTION AND COULD IGNITE. *AK UPDATED 01/31/07.
NHTSA complaint #10177143 — an unverified report by a vehicle owner.
FOR THE THIRD STRAIGHT YEAR I HAVE HAD TO TAKE IT MY 2003 WINNEBAGO ADVENTURER TO AN AUTHORIZED WORKHORSE SERVICE CENTER BECAUSE THE DASHBOARD AIR CONDITIONING WASN'T COOLING. EACH TIME THE REFRIGERANT WAS GONE, THEY SAID NO LEAKS COULD BE FOUND AND THEY JUST RECHARGED THE SYSTEM. THEY SAID THE "O" RINGS MIGHT BE DRYING UP OVER WINTER AND THEN THE REFRIGERANT IS LOST. I HAVE CONTACTED GENERAL MOTORS BECAUSE MUCH OF THE AIR CONDITIONING IS MOUNTED ON THEIR ENGINE. THEY TOLD ME IN A PHONE CONVERSATION THAT WORKHORSE HAS TO RECTIFY THE PROBLEM. I THEN E-MAILED WORKHORSE WITH MY PROBLEM. THIS IS THE RESPONSE I RECEIVED FROM THEM: THANK YOU VERY MUCH FOR YOUR EMAIL AND FOR CONTACTING WORKHORSE CUSTOM CHASSIS. WORKHORSE SUPPLIES THE CONDENSER, COMPRESSOR AND DRYER, WINNEBAGO SUPPLIES THE REST OF THE A/C. YOU MIGHT ALSO TRY CONTACTING WINNEBAGO. FOR OUR TECHNICAL ASSISTANCE GROUP (WORKHORSE), PLEASE FEEL FREE TO CALL 877 246. NEXT I CONTACTED WINNEBAGO, AFTER ALL, IT IS THEIR NAME ON THE SIDE OF THE MOTOR HOME. MY RESPONSE FROM THEM WAS THAT THERE WAS NOTHING THEY COULD DO AND TOLD ME TO CONTACT WORKHORSE.
NHTSA complaint #10136768 — an unverified report by a vehicle owner.
2005 WINNEBAGO ADVENTURER MODEL 35A DEVELOPED A PROBLEM WITH THE BURNER STAYING LIT.***NO ANSWER REQUIRED***. *MR THE BURNER FOR THE HOT WATER HEATER WOULD NOT STAY LIT. WHEN THE TANK WA LIT THE BURNER REMAINED ON UNTIL THE CONSUMER CLOSED THE OUTSIDE COMPARTMENT DOOR. AT THAT TIME THE CONSUMER COULD HEAR THE FLAME SMOTHER OUT. THE TANK WOULD LIGHT AGAIN FOR A SHORT PERIOD OF TIME THEN GO OUT AGAIN. THE A/C PULLS 22-24 AMPS OF BUT THE UNIT IS ON EQUIPPED FOR ONLY 30 AMP SERVICE WHICH DOES NOT ALLOW FOR THE USE OF OTHER APPLIANCES WITHOUT PUTTING SHUTTING DOWN COMPRESSOR 2 AND PUTTING THE FAN ON LOW. THE CONSUMER FEELS THAT THE UNIT SHOULD HAVE 50 AMP SERVICE TO ACCOMMODATE THE FEATURES FURNISHED.
NHTSA complaint #10136700 — an unverified report by a vehicle owner.
THE CONSUMER FEELS THAT THE COOLING SYSTEM INSTALLED BY THE WORKHORSE FACTORY IS INADEQUATE. *NM THE CONSUMER STATED THAT WORKGORSE SHOULD DO THE UPGRADE FREE OF CHARGE. THE CONSUMER ALSO STATED THAT THE NEW WORKHORSE LEATHER STEERING WHEEL FOR BETTER GRIP SHOULD BE INSTALLED FREE OF CHARGE.
NHTSA complaint #10101463 — an unverified report by a vehicle owner.
ON MARCH 18TH 2004 AT APPROXIMATELY 10:30 PM, A FEMALE ADULT (OCCUPANT) AGE 49, OPENED THE ENTRY DOOR AND STEPPED OFF THE RV. THE ELECTRIC DOUBLE-DOOR (EDD) STEP WAS NOT EXTENDED AT THE TIME AND THE OCCUPANT FELL TO GRADE, APPROXIMATELY 3 FEET VERTICALLY, SERIOUSLY INJURING THE OCCUPANT AND FRACTURING HER RIGHT LOWER LEG. THE EDD STEP ON THE 2001 WINNEBAGO ADVENTURER V32 IS DESIGNED TO AUTOMATICALLY EXTEND WHEN THE ENTRY DOOR IS OPENED AND RETRACT WHEN THE ENTRY DOOR IS CLOSED. THE EDD STEP CAN ALSO BE CONTROLLED BY AN ON-OFF SWITCH THAT DISABLES THE EDD STEP IN ITS LAST POSITION. THIS ON-OFF SWITCH ENABLES ONE TO DISABLE THE STAIRWAY IN THE EXTENDED POSITION FOR CONVENIENCE AT A CAMPSITE WHERE ENTRY AND EXIT WOULD OCCUR FREQUENTLY. IF THE EDD STEP IS SO DISABLED, TURNING THE IGNITION SWITCH WILL OVERRIDE THE ON-OFF SWITCH AND RETRACT THE EDD STEP IF THE ENTRY DOOR IS CLOSED. FELL TO GRADE SEVERELY INJURING HERSELF. DESIGN/SAFETY DEFICIENCIES: THE ON-OFF SWITCH FOR THE EDD STEP IS LOCATED IN THE SAME AREA AS THE PORCH LIGHT SWITCH AND THE INTERIOR LIGHT SWITCH. IT IS ALSO THE SAME STYLE OF TOGGLE SWITCH WITH THE IDENTICAL SIZE, COLOR, AND OPERATING FEEL OF THE LIGHT SWITCHES. THERE ARE NO WARNING SIGNS OR INSTRUCTIONS POSTED TO DESCRIBE THE OPERATION OF THE EDD STEP AND THE FUNCTION OF THE STEP SWITCH AND THE POTENTIAL FALL HAZARD.
NHTSA complaint #10064480 — an unverified report by a vehicle owner.
REF: 10042704. NVS 216 GMH. NEW MOTOR HOME WITH NUMEROUS SAFETY ISSUES. THE FOLLOWING ITEMS HAVE NOT BEEN FIXED: ALIGNMENT, TRAVEL DIRECTION (TRACKS TO THE RIGHT WHEN GOING DOWN THE ROAD), BANGING IN THE FRONT END, ELECTRONIC PROBLEMS IN DASH, TAIL PIPE INSTALLED INCORRECTLY, EASY CHAIR THAT CONTINUOUSLY ROCKS AND IS DISTRACTING. THE FOLLOWING ITEMS HAVE BEEN REPAIRED: HOLE IN DUST CAP ON LEFT FRONT WHEEL, WATER IN LEFT FRONT HEAD LIGHT, SOUND ON BACK UP MONITOR, FLORESCENT LIGHT COVERS FALLING OFF, BROKEN CUPBOARD LATCH, GAS LEAK ON GENERATOR, RUSTY LP GAS LINES, AND CLAMPS BROKEN ON LP GAS LINES. I HAVE BEEN TRYING FOR MONTHS TO GET A "NEW" MOTOR HOME PROPERLY REPAIRED. SOME OF THE ITEMS ARE APPEARANCE RELATED BUT MOST OF THEM ARE SAFETY ISSUES. I WILL ENCLOSE COPIES OF FILES THAT INCLUDE LISTS OF ISSUES AND SOME THINGS THAT HAVE BEEN DONE TO ATTEMPT REPAIRS. I BELIEVE THIS MOTOR HOME SHOULD NOT BE USED FOR LONG DISTANCE TRAVEL UNTIL PROPERLY REPAIRED. MY FAMILY AND FRIENDS FEEL I WAS TAKEN ADVANTAGE OF. FOR ME TO GET OUT OF THIS SITUATION, I WILL HAVE TO SELL OR TRADE TO ANOTHER UNSUSPECTING CONSUMER JUST AS HAPPENED TO ME. IF THIS HAD BEEN A USED MOTOR HOME, I WOULD HAVE THOUGHT IT HAD BEEN IN AN ACCIDENT. THE STRESS TO MY FAMILY AND ME AND THE DISAPPOINTMENT EXPERIENCED BY US AND OUR GRANDCHILDREN ARE INDESCRIBABLE. WE PLANNED ON TRAVELING TO THE SOUTH THIS WINTER BUT HAVE DECIDED NOT TO CHANCE THE TRAVEL WITH THIS MOTOR HOME.
NHTSA complaint #10050579 — an unverified report by a vehicle owner.
THE ENTRY, AND DRIVER SIDE DOOR DOES NOT OPEN PROPERLY. SOMETIMES DOORS WILL NOT OPEN AT ALL, A PERSON WOULD HAVE TO PUSH HARD TO OPEN.*AK THE RV IS EXPERIENCING THE FOLLOWING PROBLEMS, GFI OUTLETS WILL NOT RESET, STOVE MOUTING SCREW IS BROKEN, TRIP METERS ARE INOPERATIVE, WORK HORSE CHASIS, WATER LEAKS ON DRIVER SIDE REAR WHEEL IF THE SHOWER IS IN USE, DRIVER SIDE REAR LEVELER RETRACTS AFTER SITTING (AFTER SITTING FOR 3 ITS ABOUT 3" OFF THE GROUND), GRAY & BLACK WATER DUMP VALVES INOP, ENTRY DOOR DOES NOT CLOSE PROPERLY, DASH HEATER BLOWS COOL/AIR CHECKED OUT AND FOUND VAC LINE OFF/HEATER VALVE REINSTALLED OPS CHECKED GOOD, BODY ELECTRICAL CRUISE CONTROL INOP, CHECKED ADVISED DIAGNOSED AND REPAIRED POOR ELECTRICAL CONECTION FOR CRUISE CONTROL, ODOMETER INOP. PERFORMED DIAGNOSIS AND FOUND INTERNAL DAMAGE TO CLUSTERS MUST REMOVE IT AND SEND A TOUR MASTER FLUID HAS DEBRIS FLUID IS EMPTY, PEDAL GOES TO THE FLOOR CUSUMER HEARS A RATTLE IN BACK.*SCC
NHTSA complaint #8009434 — an unverified report by a vehicle owner.
THE ENTRY, AND DRIVER SIDE DOOR DOES NOT OPEN PROPERLY. SOMETIMES DOORS WILL NOT OPEN AT ALL, A PERSON WOULD HAVE TO PUSH HARD TO OPEN.*AK THE RV IS EXPERIENCING THE FOLLOWING PROBLEMS, GFI OUTLETS WILL NOT RESET, STOVE MOUTING SCREW IS BROKEN, TRIP METERS ARE INOPERATIVE, WORK HORSE CHASIS, WATER LEAKS ON DRIVER SIDE REAR WHEEL IF THE SHOWER IS IN USE, DRIVER SIDE REAR LEVELER RETRACTS AFTER SITTING (AFTER SITTING FOR 3 ITS ABOUT 3" OFF THE GROUND), GRAY & BLACK WATER DUMP VALVES INOP, ENTRY DOOR DOES NOT CLOSE PROPERLY, DASH HEATER BLOWS COOL/AIR CHECKED OUT AND FOUND VAC LINE OFF/HEATER VALVE REINSTALLED OPS CHECKED GOOD, BODY ELECTRICAL CRUISE CONTROL INOP, CHECKED ADVISED DIAGNOSED AND REPAIRED POOR ELECTRICAL CONECTION FOR CRUISE CONTROL, ODOMETER INOP. PERFORMED DIAGNOSIS AND FOUND INTERNAL DAMAGE TO CLUSTERS MUST REMOVE IT AND SEND A TOUR MASTER FLUID HAS DEBRIS FLUID IS EMPTY, PEDAL GOES TO THE FLOOR CUSUMER HEARS A RATTLE IN BACK.*SCC
NHTSA complaint #8009434 — an unverified report by a vehicle owner.