Owners have filed 403 complaints
about the 2002 Acura TL with NHTSA between 2001 and 2025.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 2 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 94
Against the median year of the Acura TL. 50 means typical for this
model; 100 means roughly double.
Severity — 74
14.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 44
26% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
17583.7%
Manual Transmission
73.3%
Rotor
62.9%
Sidewall
52.4%
Sensor/Control Module
52.4%
Body
41.9%
Frontal
41.9%
Inflator Module
31.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.2%
1,000 – 9,999 miles
31.2%
10,000 – 24,999 miles
2710.6%
25,000 – 49,999 miles
6425.2%
50,000 – 74,999 miles
3413.4%
75,000 – 99,999 miles
4116.1%
100,000 – 149,999 miles
4517.7%
150,000+ miles
3714.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2001peak 20Oct 2025
NHTSA investigations into the 2002 Acura TL
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
RQ09004Opened 2 Nov 2009Closed 6 May 2010AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
RUPTURING DRIVER'S AIR BAG INFLATORS
This RQ investigation was opened to collect and analyze additional information to better evaluate the scope and timeliness of Honda's two safety recalls addressing rupturing of the driver's side air bag inflators (08V-593 and 09V-259).In an earlier response to RMD's request for information, Honda indicated that the second recall (09V-259), essentially an expansion of the first (08V-593), was necessary since later information informed that the source of the defect was different than originally postulated, and so the scope of the vehicles affected changed. Honda indicated that it had relied on i...
PE02081Opened 28 Oct 2002Closed 5 Mar 2003POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION SUDDEN DOWNSHIFT
SEE ATTACHED REPORT.
Recalls on the 2002 Acura TL
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2019323222,662 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201911783,977 units in Canada
Airbag
Issue: On certain vehicles, there could be a problem with the driver-front airbag inflator. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, pieces could be propelled toward the occupants. This could also cause damage to the airbag assembly and prevent it from inflating properly. Note: This recall only affects certain vehicles that had a Takata airbag inflator installed during a previous airbag recall or collision repair. Safety Risk: In a crash where the airbag deploys, there could be an increased risk of injury. Corrective Action: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the driver-front airbag inflator replaced.
Recall 2015225704,770 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2014567. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. All vehicles having received a replacement inflator as part of any previous driver's inflator campaign will have a replacement inflator installed. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 2014567704,770 units in Canada
Airbag
Honda Canada is conducting a voluntary Safety Improvement Campaign concerning the driver's airbag inflator on certain vehicles equipped with Takata airbags. Honda will replace the driver's inflator on affected vehicles. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This special service campaign was replaced by recall 2015225. Please see recall 2015225 for more information: <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015225">Click here for more information</a>
Recall 201141926,964 units in Canada
Airbag
On certain vehicles, the driver's airbag inflator could produce excessive internal pressure. If an affected airbag deploys, the increased internal pressure may cause the inflator to rupture and metal fragments could pass through the airbag cushion material and cause injury to vehicle occupants. Correction: Dealers will replace airbag inflator.
Recall 201004241,685 units in Canada
Airbag
On certain vehicles, the driver's airbag inflator could produce excessive internal pressure. If an affected airbag deploys, the increased internal pressure may cause the inflator to rupture and metal fragments could pass through the airbag cushion material and cause injury to vehicle occupants. Correction: Dealers will replace airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844 Update June 2016: New U.S. research shows that these Takata airbags may be at higher risk of failure. Please ensure you have this recall done if your vehicle is affected.
Recall 200841491,447 units in Canada
Airbag
On certain vehicles, the driver's airbag inflator could produce excessive internal pressure. If an affected airbag deploys, the increased internal pressure may cause the inflator to rupture and metal fragments could pass through the airbag cushion material and cause injury to vehicle occupants. Correction: Dealers will replace airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844 Update June 2016: New U.S. research shows that these Takata airbags may be at higher risk of failure. Please ensure you have this recall done if your vehicle is affected.
Recall 200414385,184 units in Canada
Powertrain
Certain operating conditions can result in heat build-up between the countershaft and secondary shaft second gears in the automatic transmission, eventually leading to gear tooth chipping or, in very rare cases, gear breakage can occur. Gear failure could result in transmission lock-up. Correction: On vehicles with 24 000 kms or less, the dealer will update the transmission with a simple revision to the oil cooler return line to increase lubrication to second gear. On vehicles with more than 24 000 kms, the dealer will inspect the transmission to identify gears that have already experienced discoloration due to overheating. If discolouration exists, the transmission will be replaced. If discolouration is not present, the dealer will perform the revision to the oil cooler return line.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 154,000 milesMaple Grove, MNCrash1 injured
AIR BAGS
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 154,000 milesMaple Grove, MNCrash1 injured
STRUCTURE:BODY
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 154,000 milesMaple Grove, MNCrash1 injured
SERVICE BRAKES
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 73,000 milesLeesburg, VACrash1 injured
AIR BAGS
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.
NHTSA complaint #11042798 — an unverified report by a vehicle owner.
at 73,000 milesLeesburg, VACrash1 injured
UNKNOWN OR OTHER
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.
NHTSA complaint #11042798 — an unverified report by a vehicle owner.
at 73,000 milesLeesburg, VACrash1 injured
STRUCTURE:BODY
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.
NHTSA complaint #11042798 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Richmond, CA
AIR BAGS
The high pressure power steering hose on my car is leaking. Issues with Air bags
NHTSA complaint #11692935 — an unverified report by a vehicle owner.
Richmond, CA
STEERING
The high pressure power steering hose on my car is leaking. Issues with Air bags
NHTSA complaint #11692935 — an unverified report by a vehicle owner.
Thousand Oaks, CA
AIR BAGS
The "SRS" dashboard red light illuminated and stays on. On May 19, 2029 Acura "Replaced Driver S/B." Acura Dealer and Manufacturer are both telling me that my "Inflator" and "Airbag Module" is not covered again since there has been no recall by Acura or NHTSA. Please advise me as to warranty a second time at no cost to me?
NHTSA complaint #11670348 — an unverified report by a vehicle owner.
Lawrenceville, GA
POWER TRAIN
Slipping , shift feels like it’s losing power and jerks and sputter . Check engine lights is on now . Throwing a P0730 code .. transmission fluid level are where is supposed to be and clean
NHTSA complaint #11516622 — an unverified report by a vehicle owner.
Lakewood, WA
POWER TRAIN
My car has been automatically shutting off while driving. Bringing my car to a halt, not a full on stop but to the point my wheels lock up. Sort of like im slamming on my brake but I can't press my brake. I lose power steering, the entire car shuts off. Then I have to try and restart it, but it won't turn over. Sometimes its just for a few minutes. Other times Im stranded for hours. A few times its been days. After it dies and i turn the key off and then back on but not over ill have power. I have a kid and we've been stranded on an on ramp with cars going 60 all around us. The car just randomly shut off in the middle of the road. There's a lot of traffic around these parts and we were stuck, not even being able to get out of the vehicle with the cars going on each side of us. Ive done some research and ive seen thousands of other complaints about this issue since 2002. Ive had 3 different mechanics try to figure out what the issue was. Have had my car at the shop for weeks at a time. A few times even the mechanics couldn't get it started, and it had to sit for 3 days before it would start up again. The check engine light is on and all 3 different mechanics have fixed everything thats came up. After this started happening ive had to replace brakes and rotors several times. My car started shifting way to late. And feels like its starting to slip. This is a safety hazzard. Especially in larger cities.
NHTSA complaint #11418115 — an unverified report by a vehicle owner.
Lakewood, WA
SERVICE BRAKES
My car has been automatically shutting off while driving. Bringing my car to a halt, not a full on stop but to the point my wheels lock up. Sort of like im slamming on my brake but I can't press my brake. I lose power steering, the entire car shuts off. Then I have to try and restart it, but it won't turn over. Sometimes its just for a few minutes. Other times Im stranded for hours. A few times its been days. After it dies and i turn the key off and then back on but not over ill have power. I have a kid and we've been stranded on an on ramp with cars going 60 all around us. The car just randomly shut off in the middle of the road. There's a lot of traffic around these parts and we were stuck, not even being able to get out of the vehicle with the cars going on each side of us. Ive done some research and ive seen thousands of other complaints about this issue since 2002. Ive had 3 different mechanics try to figure out what the issue was. Have had my car at the shop for weeks at a time. A few times even the mechanics couldn't get it started, and it had to sit for 3 days before it would start up again. The check engine light is on and all 3 different mechanics have fixed everything thats came up. After this started happening ive had to replace brakes and rotors several times. My car started shifting way to late. And feels like its starting to slip. This is a safety hazzard. Especially in larger cities.
NHTSA complaint #11418115 — an unverified report by a vehicle owner.
at 150,000 milesDover, DE
AIR BAGS
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
NHTSA complaint #11339245 — an unverified report by a vehicle owner.
at 150,000 milesDover, DE
UNKNOWN OR OTHER
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
NHTSA complaint #11339245 — an unverified report by a vehicle owner.
at 210,000 milesRapid City, SD
POWER TRAIN
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
NHTSA complaint #11252707 — an unverified report by a vehicle owner.
at 210,000 milesRapid City, SD
AIR BAGS
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
NHTSA complaint #11252707 — an unverified report by a vehicle owner.
at 210,000 milesRapid City, SD
ENGINE
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
NHTSA complaint #11252707 — an unverified report by a vehicle owner.
at 157,672 milesLacey, WA
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 157,672.
NHTSA complaint #11245510 — an unverified report by a vehicle owner.
at 157,672 milesLacey, WA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 157,672.
NHTSA complaint #11245510 — an unverified report by a vehicle owner.
at 157,672 milesLacey, WA
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 157,672.
NHTSA complaint #11245510 — an unverified report by a vehicle owner.
at 100,000 milesGolfport, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THERE WERE NO INJURIES. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V499000 (AIR BAGS). THE CONTACT CALLED CROWN ACURA (LOCATED AT 18911 US HWY 19 N, CLEARWATER, FL 33764, (888) 642-5567) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11230548 — an unverified report by a vehicle owner.
Hermitage, TN
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARRY FORCE ACURA (1634 WESTGATE CIR, BRENTWOOD, TN 37027 (615) 377-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
NHTSA complaint #11207550 — an unverified report by a vehicle owner.
at 154,000 milesMaple Grove, MNCrash1 injured
AIR BAGS
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 154,000 milesMaple Grove, MNCrash1 injured
STRUCTURE:BODY
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 154,000 milesMaple Grove, MNCrash1 injured
SERVICE BRAKES
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 65,000 milesWinston Salem, NC
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG INDICATOR KEPT ILLUMINATING. FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) INITIALLY DIAGNOSED THAT THE WIRES WERE MALFUNCTIONING. AFTER A TEST WAS PERFORMED, THE INDICATOR REMAINED OFF FOR APPROXIMATELY ONE MONTH. WHEN THE AIR BAG INDICATOR ILLUMINATED AGAIN, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED HER TO TAKE IT BACK TO THE DEALER BECAUSE IT WAS STILL COVERED UNDER WARRANTY. ANOTHER ACURA DEALER (CROWN ACURA, 3908 W WENDOVER AVE, GREENSBORO, NC 27407) CHANGED THE SEAT BELT BUCKLE, BUT THE FAILURE RECURRED. THE SECOND DEALER HAD TO ORDER ANOTHER PART AND REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000. *BF CONSUMER STATED SRS LIGHT KEEPS COMING ON. DEALERSHIP FILE HAS A LOG/ HISTRY OF THE VEHICLE MAINTENANCE PLUS MULTI REPAIRS WORK DONE ON THE SRS LIGHT BUT THE PROBLEM STILL EXISTS.
NHTSA complaint #11196194 — an unverified report by a vehicle owner.
at 88,675 milesHouston, TX
AIR BAGS
TAKATA RECALL
NHTSA complaint #11150239 — an unverified report by a vehicle owner.
Cincinnati, OH
POWER TRAIN
TAKATA RECALL
NHTSA complaint #11090199 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE
TAKATA RECALL
NHTSA complaint #11090199 — an unverified report by a vehicle owner.
Cincinnati, OH
SERVICE BRAKES
TAKATA RECALL
NHTSA complaint #11090199 — an unverified report by a vehicle owner.
at 112,000 milesAustin, TX
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE IGNITION SWITCH KEY INTERLOCK FAILED. AS A RESULT, THE VEHICLE BACKED OUT OF THE DRIVEWAY ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH KEY INTERLOCK FAILED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
NHTSA complaint #11072482 — an unverified report by a vehicle owner.