Richmond, CA
AIR BAGS
The high pressure power steering hose on my car is leaking. Issues with Air bags
NHTSA complaint #11692935 — an unverified report by a vehicle owner.
2002 Acura TL airbag problems
43 of the 403 complaints about the 2002 Acura TL are about the airbag system — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 99,500 miles.
43
Complaints
11
Crashes
0
Fires
4
Injuries
Exactly what failed
AIR Bags
31
72.1%
Sensor/Control Module
5
11.6%
Frontal
4
9.3%
Inflator Module
3
7.0%
Airbags across every Acura TL year
What owners said
Filed with NHTSA, in their own words.
Thousand Oaks, CA
AIR BAGS
The "SRS" dashboard red light illuminated and stays on. On May 19, 2029 Acura "Replaced Driver S/B." Acura Dealer and Manufacturer are both telling me that my "Inflator" and "Airbag Module" is not covered again since there has been no recall by Acura or NHTSA. Please advise me as to warranty a second time at no cost to me?
NHTSA complaint #11670348 — an unverified report by a vehicle owner.
at 150,000 miles
Dover, DE
AIR BAGS
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
NHTSA complaint #11339245 — an unverified report by a vehicle owner.
at 210,000 miles
Rapid City, SD
AIR BAGS
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
NHTSA complaint #11252707 — an unverified report by a vehicle owner.
at 100,000 miles
Golfport, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THERE WERE NO INJURIES. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V499000 (AIR BAGS). THE CONTACT CALLED CROWN ACURA (LOCATED AT 18911 US HWY 19 N, CLEARWATER, FL 33764, (888) 642-5567) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11230548 — an unverified report by a vehicle owner.
Hermitage, TN
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARRY FORCE ACURA (1634 WESTGATE CIR, BRENTWOOD, TN 37027 (615) 377-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
NHTSA complaint #11207550 — an unverified report by a vehicle owner.
at 154,000 miles
Maple Grove, MN
Crash
1 injured
AIR BAGS
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
NHTSA complaint #11197014 — an unverified report by a vehicle owner.
at 65,000 miles
Winston Salem, NC
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG INDICATOR KEPT ILLUMINATING. FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) INITIALLY DIAGNOSED THAT THE WIRES WERE MALFUNCTIONING. AFTER A TEST WAS PERFORMED, THE INDICATOR REMAINED OFF FOR APPROXIMATELY ONE MONTH. WHEN THE AIR BAG INDICATOR ILLUMINATED AGAIN, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED HER TO TAKE IT BACK TO THE DEALER BECAUSE IT WAS STILL COVERED UNDER WARRANTY. ANOTHER ACURA DEALER (CROWN ACURA, 3908 W WENDOVER AVE, GREENSBORO, NC 27407) CHANGED THE SEAT BELT BUCKLE, BUT THE FAILURE RECURRED. THE SECOND DEALER HAD TO ORDER ANOTHER PART AND REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000. *BF CONSUMER STATED SRS LIGHT KEEPS COMING ON. DEALERSHIP FILE HAS A LOG/ HISTRY OF THE VEHICLE MAINTENANCE PLUS MULTI REPAIRS WORK DONE ON THE SRS LIGHT BUT THE PROBLEM STILL EXISTS.
NHTSA complaint #11196194 — an unverified report by a vehicle owner.
at 88,675 miles
Houston, TX
AIR BAGS
TAKATA RECALL
NHTSA complaint #11150239 — an unverified report by a vehicle owner.
Windsor, CT
AIR BAGS
CAR WILL NO LONGER FUNCTION PROPERLY/ POOR DRIVING.
NHTSA complaint #11063877 — an unverified report by a vehicle owner.
at 198,000 miles
Kankakee, IL
AIR BAGS
MY VEHICLE HAS A DEFECTED AIRBAG. IT HAS YET TO DEPLOY, HOWEVER I WAS INFORMED BY THE TK HOLDINGS INC. THAT THE AIRBAG ON THIS PARTICULAR MODEL IS DEFECTED.
NHTSA complaint #11062828 — an unverified report by a vehicle owner.
Denver, CO
AIR BAGS
MY VEHICLE CONTAINS ONE OF THE DEFECTIVE TAKATA AIRBAGS, EVEN THOUGH I REALIZE IT IS NOT CURRENTLY UNDER A RECALL.
NHTSA complaint #11054954 — an unverified report by a vehicle owner.
Baltimore, MD
AIR BAGS
AIR BAGS WAS NOT WORKING
NHTSA complaint #11052961 — an unverified report by a vehicle owner.
at 107 miles
Hollywood, FL
AIR BAGS
TAKATA RECALL
NHTSA complaint #11051894 — an unverified report by a vehicle owner.
at 73,000 miles
Leesburg, VA
Crash
1 injured
AIR BAGS
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.
NHTSA complaint #11042798 — an unverified report by a vehicle owner.
NEW Orleans, LA
AIR BAGS
AIR BAG LIGHT KEEPS COMING ON & OFF WHILE I'M DRIVING & IN IDLE .
NHTSA complaint #11042011 — an unverified report by a vehicle owner.
at 135,000 miles
Marietta, GA
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #10714434 — an unverified report by a vehicle owner.
Gainesville, VA
AIR BAGS
2002 ACURA 3.2 TL. CONSUMER WRITES IN REGARDS TO DRIVERS SIDE AIRBAG INFLATOR RECALL AND REPAIRS. *SMD
NHTSA complaint #10683317 — an unverified report by a vehicle owner.
at 170,000 miles
Gainesville, VA
AIR BAGS
FIRST OFF MY DRIVER SIDE POWER WINDOW HAS NEVER WORKED. I CHANGED MY WINDOW MOTOR WITH THE REGULATOR TWICE. THAT DID NOT FIX MY WINDOW. I CHANGED MY DRIVERS MASTER WINDOW MODULE TWICE. I CHECKED ALL OF THE FUSES AND THE POWER WINDOW FUSES WERE GOOD. MY POWER WINDOW STILL DOESN'T WORK AFTER $400 IN PARTS AND $400 IN LABOR. I TOOK MY CAR TO THE ACURA DEALERSHIP BECAUSE MY CAR HAD A FEW RECALLS. THE PERSON HELPING ME AT THE DEALERSHIP WAS REAL RUDE AND DISRESPECTFUL. HE TOLD ME THE ONLY RECALL I HAD WAS FOR MY SRS AIRBAG. HE HAD TO ORDER THE PART. I HAVEN'T RECEIVED A PHONE CALL FROM THE DEALERSHIP TO LET ME KNOW THE PART WAS IN. TWO WEEKS LATER I GO IN AND CHECK IF THE PART WAS I N. THE SAME PERSON THAT HELPED ME CAME UP TO ME AND HAD AN ATTITUDE AND WAS DISRESPECTFUL AGAIN. HE TOLD ME THE PART WAS IN BUT THEY CAN'T SERVICE IT THAT DAY. THEY NEVER COMMUNICATED WITH ME. HORRIBLE SERVICE AT [XXX] ACURA. I TOLD THE SERVICE GUY THAT MY CAR DOES NOT WANT TO COME OUT OF FIRST GEAR AND THERE WAS A RECALL ON MY TRANSMISSION. HE WAS REAL RUDE AND TOLD ME THAT I HAD TO PAY $6000. I DID A LITTLE RESEARCH AND MY 02 ACURA TL TYPE S WITH MY VIN NUMBER HAS MANY RECALLS. 1 FOR MY AIR BAGS. 2. FOR MY TRANSMISSION 2ND GEAR. 3 FOR MY DRIVERS POWER WINDOW. I TOLD THIS ACURA SERVICE GUY THAT I HAD RECALLS FOR ALL 3 THINGS AND HE LAUGHED AT ME. MY CLUSTER FUSE KEEPS BLOWING AND THE CODE THAT COMES UP IS FOR MY TRANSMISSION RANGE SENSOR. 70+ PEOPLE WITH AN 02 ACURA TLS HAVE HAD THE SAME ISSUES AS ME. I JUST CONTACTED ACURA AND THEY TOLD ME THAT THE TRANSMISSION HAS BEEN COMPLETED. NO RECALL HAS BEEN DONE ON MY CAR. I NEED HELP PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10653244 — an unverified report by a vehicle owner.
Naple, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10638380 — an unverified report by a vehicle owner.
at 65,000 miles
Auburn, IN
Crash
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER CRASHED INTO ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT UNBUCKLED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V260000 (AIR BAGS). THE CONTACT WAS UNSURE OF ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10505288 — an unverified report by a vehicle owner.
at 229,000 miles
Chicopee, MA
Crash
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED WHILE WAITING AT A TOLL BOOTH HER FOOT SLIPPED OFF OF THE BRAKE PEDAL AND CRASHED INTO THE VEHICLE IN FRONT OF HER. UPON IMPACT, THE AIR BAGS DEPLOYED WITH MINIMAL FORCE. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 229,000.
NHTSA complaint #10453775 — an unverified report by a vehicle owner.
Norwell, MA
Crash
AIR BAGS
VEHICLE TOTALED AFTER COLLIDING WITH GUARDRAIL AIRBAGS FAILED TO DEPLOY.
NHTSA complaint #10450600 — an unverified report by a vehicle owner.
South Plainfield, NJ
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2002 ACURA TL-S. CONSUMER WRITES IN REGARDS RECALL DISSATISFACTION *TGW THE CONSUMER MADE AN APPOINTMENT FOR THE RECALL. HOWEVER, AFTER WAITING FOR ALMOST AN HOUR, HE WAS INFORMED THE PART WAS NOT AVAILABLE AND IT WOULD HAVE TO BE ORDERED.
NHTSA complaint #10450908 — an unverified report by a vehicle owner.
at 150,000 miles
Sacramento, CA
Crash
AIR BAGS
ALLEGE THAT VEHICLE AIRBAG DEPLOYED CAUSING THE DRIVER TO BE UNABLE TO CONTROL VEHICLE AND/OR INCLUDING POSSIBLE ACCELERATION LEADING TO A COLLISION AND/OR SEAT BELT RESTRAINT SYSTEM. RECEIVED TWO RECALL NOTICES AND/OR POSSIBLE MORE THAN TWO. SRS LIGHT APPEARED TO BE ACTIVATED PRIOR TO THE INCIDENT. ( FACTS: POWER INVERTER CONNECTED, OTHER MOBILE ELECTRONICS POWERED BY VEHICLE'S DC POWER SUPPLY, BOTH DRIVER AND AIRBAG WERE DEPLOYED, NEW CAR MOUNT INSTALLATION ON PASSENGER SEAT FRAME BOLTS)
NHTSA complaint #10446417 — an unverified report by a vehicle owner.
at 147,000 miles
West Springfield, MA
Crash
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2002 ACURA 3.2 TL. THE CONTACT WAS INVOLVED IN A HEAD ON CRASH AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND TOLD THE CONTACT THAT A CASE WOULD BE OPENED. THE FAILURE AND CURRENT MILEAGE WAS 147,000. UPDATED 06/24/11 *BF UPDATED 2/03/2012 *LN
NHTSA complaint #10400759 — an unverified report by a vehicle owner.
at 147,000 miles
West Springfield, MA
Crash
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA 3.2 TL. THE CONTACT WAS INVOLVED IN A HEAD ON CRASH AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND TOLD THE CONTACT THAT A CASE WOULD BE OPENED. THE FAILURE AND CURRENT MILEAGE WAS 147,000. UPDATED 06/24/11 *BF UPDATED 2/03/2012 *LN
NHTSA complaint #10400759 — an unverified report by a vehicle owner.
at 165,615 miles
Suffolk, VA
AIR BAGS
TL*THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT REFERENCED RECALL 10V041000 (AIR BAGS); THE REPAIR WAS PERFORMED ON THE VEHICLE NOVEMBER 2010 BUT THE SRS LIGHT WAS STILL ILLUMINATED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT SHE WOULD HAVE TO PAY TO HAVE THE LIGHT TURNED ON. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 165,615.
NHTSA complaint #10363492 — an unverified report by a vehicle owner.
at 139,744 miles
Norfolk, VA
1 injured
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2002 ACURA 3.2 TL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE AIR BAGS INDEPENDENTLY DEPLOYED. THE CONTACT WAS STRUCK BY THE AIR BAG AND SUSTAINED UNKNOWN INJURIES AS A RESULT. THE CONTACT INQUIRED WITH BOTH THE DEALER AND MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 09V259000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) AND WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 139,744.
NHTSA complaint #10343121 — an unverified report by a vehicle owner.
Manchester, NJ
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2002 ACURA 3.2 TL. CONSUMER CC LETTER TO DEALER FOR RECALL REPAIR APPOINTMENT *TGW THE CONSUMER WAS TRYING TO GET THE AIR BAG RECALL PERFORMED, BUT HE HAS NOT RECEIVED A FOLLOW-UP FROM THE DEALER.
NHTSA complaint #10340057 — an unverified report by a vehicle owner.