FaultScore

2012 Acura TL airbag problems

43 of the 162 complaints about the 2012 Acura TL are about the airbag system — 27% of everything reported for this model year. Half of the failures with a mileage on record happened before 52,500 miles.

D

43

Complaints

2

Crashes

0

Fires

2

Injuries

Exactly what failed

AIR Bags 43 100.0%

Airbags across every Acura TL year

1999 13 1.6%
2000 66 8.0%
2001 15 1.8%
2002 43 5.2%
2003 51 6.2%
2004 199 24.3%
2005 145 17.7%
2006 85 10.4%
2007 41 5.0%
2008 34 4.1%
2009 19 2.3%
2010 34 4.1%
2011 13 1.6%
2012 43 5.2%
2013 19 2.3%

What owners said

Filed with NHTSA, in their own words.

Randallstown, MD

AIR BAGS

Airbag light came on and remained

NHTSA complaint #11694672 — an unverified report by a vehicle owner.

Henrico, VA Crash 1 injured

AIR BAGS

In an auto collision where a car rear end the vehicle from an idle position into an 18-foot box truck in front which was also idle. The vehicle smashed in the front and back which it was deemed a total loss and the airbag did not deploy. This caused the driver to have several injuries including a head concussion. When contacted the dealer service department where recall maintenance had been performed, I was instructed to contact the airbag manufacturer. The vehicle inspected by insurance adjuster (GEICO). There were no warning lamps or messages prior to the failure of the airbag deploy.

NHTSA complaint #11477341 — an unverified report by a vehicle owner.

Sugarland, TX

AIR BAGS

Check airbag sensor keeps coming on intermittently.

NHTSA complaint #11453690 — an unverified report by a vehicle owner.

at 700,000 miles Sacramento, CA

AIR BAGS

CHECK AIR BAG SYSTEM MESSAGE ON AND OFF RANDOMLY WHILE DRIVING.

NHTSA complaint #11316486 — an unverified report by a vehicle owner.

Donaldsonville, LA

AIR BAGS

MY RED AIRBAG LIGHT & MY CHECK AIRBAG SYSTEM LIGHTS COMES ON AND OFF WHILE STATIONARY. WHEN IT COMES ON IT STAYS ON FROM ONE DESTINATION TO THE NEXT. WHEN I RETURN BACK TO THE CAR TO START IT AGAIN ITS NOT ON, BUT IF I WAIT A WHILE TO GO TO ANOTHER DESTINATION THE CHECK AIRBAG SYSTEM LIGHT COMES BACK ON AGAIN.

NHTSA complaint #11241158 — an unverified report by a vehicle owner.

at 75,000 miles Fair Lawn, NJ

AIR BAGS

I HAD THE RECALL DONE ON THE TAKATA STEERING WHEEL AIRBAG, THEN IN JAN 2019 I GOT A AIRBAG WARNING 31-1 AIRBAG SYSTEM. ACURA RESET THE WARNING , BUT 3 MONTH LATER IT HAPPEN AGAIN AND NOW I NEED TO REPLACE THE DRIVERSIDE AIRBAG CURTAIN. THIS IS NOT COVERED ANYMORE, BUT I WOULD THINK ACURA WOULD HELP THERE LONG TERM CUSTOMERS.

NHTSA complaint #11192833 — an unverified report by a vehicle owner.

at 80,000 miles Cleveland, OK

AIR BAGS

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT SOON AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), THE CONTACT TOOK THE VEHICLE TO DON CARLTON ACURA (918-664-2300, LOCATED AT 4905 S MEMORIAL DR, TULSA, OK 74145) FOR A CHECK-UP. THE DEALER DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPAIRED. THERE WAS NO WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA complaint #11186841 — an unverified report by a vehicle owner.

at 69,000 miles Mckinney, TX

AIR BAGS

WHILE DRIVING THE ELECTRIC POWER STEERING BECAME TIGHT AND COULDN'T MOVE STEERING WHEEL LEFT OR RIGHT. THE ELECTRIC POWER STEERING CONTROL MODULE

NHTSA complaint #11093624 — an unverified report by a vehicle owner.

Bristol, VA

AIR BAGS

I HAVE HAD MY 2012 ACURA TL TO THE DEALERSHIP AND TOLD THE TECH ABOUT THE AIRBAG SENSOR BEING DISPLAYED SINCE I BOUGHT THE CAR. I HAD IT TO THE DEALERSHIP FOR THAT ONE REASON ONE TIME AND THE OTHER 2X'S, I JUST MENTIONED IT AS I GOT MY OIL CHANGE AND CABIN FILTER. NOTHING OR NO ONE IS IN THE SEAT; HOWEVER IT KEEPS BLINKING OFF AND ON. I HAVE SOMEONE IN THE FRONT SEAT OF MY CAR A LOT AND I HOPE THAT IT IS NOT A DEFECT IN AIRBAG THAT WOULD INJURE SOMEONE. I HOPE IT WOULD DEPLOY IF IT NEEDED TO. I HAVE 60,000 MILES AND HAVE HAD SOOOOO MANY PROBLEMS WITH THIS CAR. JUST HAD TO REPLACE ALTERNATOR (FIRST TIME)AND BATTERY(FOR THE SECOND TIME IN 2 YEARS). ACURA WILL NOT DO ANYTHING AS IT IS ALREADY OUT OF WARRANTY. IN WARRANTY ACURA CUSTOMER SERVICE IS GREAT. OUT OF WARRANTY'THEY DON'T REALLY CARE. THANK YOU FOR YOUR TIME.

NHTSA complaint #11058377 — an unverified report by a vehicle owner.

Jacksonville, FL

AIR BAGS

TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD TO RETURN IT AT WHICH TIME I WAS TOLD THAT ISN'T COVERED IN THE RECALL. NOW I DON'T KNOW IF THE AIRBAG SYSTEM INDICATOR IS ACCURATE OR NOT BECAUSE THE LIGHT COMES ON AND OFF DAILY AS I DRIVE.

NHTSA complaint #11051859 — an unverified report by a vehicle owner.

Pacific Grove, CA

AIR BAGS

TAKATA RECALL. ACURA WILL NOT ALLOW ME TO TAKE THE VEHICLE TO A CLOSE-BY HONDA DEALERSHIP, BUT IS MAKING ME DRIVE 1.5 HOURS EACH WAY TO AN ACURA DEALER.

NHTSA complaint #11047040 — an unverified report by a vehicle owner.

RIO Rancho, NM

AIR BAGS

TAKATA RECALL I HAD CALLED OUR LOCAL ACURA TL DEALER TO SCHEDULE AN APPOINTMENT TO GET THE PROCESS FOR THE AIRBAG RECALL STARTED BUT NEVER RECEIVED A CALL BACK FROM ACURA.

NHTSA complaint #11001298 — an unverified report by a vehicle owner.

Miramar, FL

AIR BAGS

I RECEIVED A NOTICE FOR MY AIRBAG LAST YEAR AND IT STATED I WOULD RECEIVE A FOLLOW UP RECALL NOTICE. I HAVE RECEIVED THE SECOND NOTICE. I CALLED MY LOCAL ACURA DEALER AND THEY TOLD ME THAT THEY ARE NOT ABLE TO HELP ME WITHOUT THE NOTICE.

NHTSA complaint #10957136 — an unverified report by a vehicle owner.

Greenwood Village, CO

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10954207 — an unverified report by a vehicle owner.

at 50,000 miles West Hempstead, NY

AIR BAGS

TL* THE CONTACT OWNS A 2012 ACURA TL. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #10949997 — an unverified report by a vehicle owner.

Billings, MT

AIR BAGS

2012 ACURA TL. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE WITH RECALL 16V-061 AND TORQUE CONVERTER SERVICE BULLETIN REPAIRS. *SMD THE CONSUMER ALSO SENT IN A RECALL LETTER FOR THE AIR BAG.

NHTSA complaint #10943488 — an unverified report by a vehicle owner.

Upper Marlboro, MD

AIR BAGS

"TAKATA RECALL" I RECEIVED A LETTER FROM ACURA AUTOMOBILE DIVISION MARCH 2016 ADVISING ME OF THE RECALL. THE LETTER STATED, "ACURA WILL SEND ANOTHER LETTER WHEN PARTS BECOME AVAILABLE TO REPAIR YOUR VEHICLE." TO DATE, I HAVE NOT RECEIVED A LETTER FROM ACURA. ON JULY 20, 2016, I CALLED RADLEY ACURA), FALLS CHURCH, VA AND SPOKE TO GABRIEL TO REQUEST THAT THE PART BE ORDERED. I NEVER HEARD BACK FROM RADLEY ACURA. ON SEPTEMBER 7, 2016, I CALLED TISCHER ACURA, LAUREL, MD AND REQUESTED THAT THE PART BE ORDERED. I WAS TOLD THAT IT WOULD TAKE UP TO EIGHT (8) WEEKS AND I WOULD BE NOTIFIED WHEN THE PART HAD ARRIVED. TO DATE (DECEMBER 7, 2016), I HAVE NOT HEARD FROM TISCHER ACURA. I CALLED TISCHER ACURA TODAY AND WAS REFERRED TO SOMEONE'S VOICEMAIL. IT IS CLEAR THAT ACURA AUTOMOBILE DIVISION IS NOT TAKING THE TAKATA RECALL SERIOUSLY. DOES THERE HAVE TO BE ANOTHER DEATH FROM THE MALFUNCTIONING AIR BAG INFLATOR BEFORE THIS PROBLEM IS FIXED? CAN THE NHTSA ASSIST ME TO GET THIS RECALL ACCOMPLISHED?

NHTSA complaint #10933644 — an unverified report by a vehicle owner.

Clairmont, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10918538 — an unverified report by a vehicle owner.

Newton, NJ

AIR BAGS

TAKATA RECALL. RECEIVED NOTICE IN MARCH 2016 THAT MY VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. I HAVE CONTACTED MY SERVICING DEALER MONTHLY SINCE THEN TO SCHEDULE AN APPOINTMENT FOR REPLACEMENT, BUT AM CONTINUALLY TOLD THAT THE REPLACEMENT FOR MY VEHICLE IS NOT YET AVAILABLE, AND THEY DO NOT KNOW WHEN IT WILL BE AVAILABLE. IT IS NOW OCTOBER 16 - 7 MONTHS AFTER I RECEIVED THE NOTICE. I'M DRIVING DAILY IN A CAR THAT COULD CONCEIVABLY KILL ME - EVEN IN A MINOR FRONT-END COLLISION. (YES, I KNOW - DON'T HAVE A FRONT END COLLISION. I CAN'T CONTROL EVERY DRIVER ON THE ROAD). I CAN'T TRADE IT IN, BECAUSE IT'S WORTHLESS DUE TO THE UNRESOLVED RECALL. ACURA SHOULD BUY BACK THESE CARS THAT THEY CANNOT FIX IN A TIMELY MANNER. COMPLETELY UNACCEPTABLE HANDLING OF THIS SITUATION.

NHTSA complaint #10916329 — an unverified report by a vehicle owner.

Greenville, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10911147 — an unverified report by a vehicle owner.

at 55,000 miles SAN Mateo, CA

AIR BAGS

TAKATA RECALL IN MARCH 2016, I RECEIVED AN OFFICIAL RECALL NOTICE REGARDING TAKATA AIRBAG ON MY 2012 ACURA TL FROM ACURA INTERNATIONAL. THE LETTER STATED THAT THE "FIX" WOULD BE AVAILABLE SUMMER 2016. SUMMER HAS COME AND GONE WITH NO NOTIFICATION THAT PART WAS IN STOCK AT DEALERSHIP (MIKE HARVEY, BURLINGAME CA). IN THE MEANTIME, I HAVE BOUGHT A NEW CAR AND AM TRYING TO SELL MY TL. I HAVE BEEN TOLD POINT BLANK BY POTENTIAL BUYERS THAT THEY EITHER AREN'T INTERESTED OR ARE OFFERING SIGNIFICANTLY LESS THAN MY ASKING PRICE BECAUSE AIRBAG HAS NOT BEEN RESOLVED. AFTER A WEEK OF CONVERSATIONS AND RUN AROUND WITH BOTH THE DEALERSHIP AND ACURA INTERNATIONAL, I HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AND THAT NO ONE HAS ANY IDEA WHEN TO ANTICIPATE THE PART BEING AVAILABLE. WHAT I WAS TOLD (AS A SIDEBAR BY ACURA SERVICE DEPARTMENT) WAS THE AIRBAG IN QUESTION IS ACTUALLY THE DRIVER SIDE AIRBAG AND IT COULD POSE A RISK UNTIL FIXED THAT SHOULD BE MENTIONED UPON SELLING THE VEHICLE. AT THIS POINT, IT IS 6 MONTHS PAST THE ORIGINAL DATE OF NOTIFICATION OF THE RECALL. I AM ESSENTIALLY BEING PREVENTED FROM SELLING MY CAR AT A FAIR AND REASONABLE PRICE BECAUSE ACURA CANNOT FIX THE PROBLEM AND I NOW HAVE TO QUESTION THE SAFETY OF DRIVING THE VEHICLE IN LIGHT OF THE INFORMATION THE SERVICE DEPARTMENT INADVERTENTLY SHARED WITH ME. BOTTOM LINE, I JUST WANT ACURA TO RESOLVE THEIR PROBLEM IN A TIMELY MANNER (WHATEVER THAT IS 6 MONTHS LATER) SO I CAN PROCEED AND SELL MY CAR. I HAVE ALREADY PURCHASED A NEW CAR AND DON'T REALLY WANT 2 CARS TO BE DEALING WITH. ANYTHING YOU CAN FIND OUT AND RESOLVE WOULD BE GREATLY APPRECIATED. PLEASE CONTACT ME IF YOU NEED FURTHER INFORMATION.

NHTSA complaint #10905161 — an unverified report by a vehicle owner.

Vass, NC

AIR BAGS

I RECEIVED A RECALL NOTICE BACK IN MARCH ABOUT DEFECTIVE AIRBAGS. I HAVE SINCE BEEN TRYING TO GET THE PROBLEM RESOLVED BUT THE DEALER CONTINUES TO SAY THEY DON'T HAVE THE PART. I'M CURRENTLY PREGNANT WITH A 3 YEAR OLD AND WE ARE RIDING AROUND IN A CAR WITH A RECALL NOTICE THAT SAYS I COULD POTENTIALLY DIE IF THE AIRBAGS INFLATE. I WAS TOLD BACK IN MARCH THAT ACURA WOULD POSSIBLY PAY FOR US A RENTAL BUT THE CHANCE THAT MY CAR WAS AFFECTED WAS LOW. I'M JUST SURPRISED AND FRUSTRATED THAT THIS ISSUE HASN'T BEEN RESOLVED AND IT'S GOING ON 6 MONTHS.

NHTSA complaint #10898501 — an unverified report by a vehicle owner.

Calendonia, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10897619 — an unverified report by a vehicle owner.

Monroe, NJ

AIR BAGS

TAKATA RECALL. I REPORTED NOTIFICATION OF THE RECALL TO MY DEALER, OPEN ROAD ACURA, EAST BRUNSWICK, IN MARCH 2016. PART WASN'T ORDERED UNTIL MAY 20, 2016. I CALL THE DEALER EVERY 2-3 WEEKS, AND HAVE BEEN TOLD THE AIRBAGS HAVE NOT BEEN RECEIVED YET, 90 DAYS LATER. PLEASE NOTE THAT I HAVE MOVED SINCE RECEIVING THE RECALL NOTICE FROM 17 MILLBURN CT, OLD BRIDGE, 08857 TO 14 SAHALEE DR., MONROE, 08831.

NHTSA complaint #10896555 — an unverified report by a vehicle owner.

Missoula, MT

AIR BAGS

TAKATA RECALL IN JUNE 2016 I RECEIVED A RECALL NOTICE FROM ACURA REGARDING THE ABOVE VEHICLE. EACH MONTH I HAVE CALLED ABOUT THE AIR BAG RECALL AND I HAVE BEEN INFORMED THAT THE RECALL REPLACEMENT PARTS ARE NOT AVAILABLE. WHY ARE THEY DRAGGING THEIR FEET ON A POTENTIAL DEADLY AND LIBELOUS DEFECT?

NHTSA complaint #10896653 — an unverified report by a vehicle owner.

Monterey Park, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V61000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10896246 — an unverified report by a vehicle owner.

Cary, IL

AIR BAGS

TAKATA RECALL IN MARCH OF 2016 I RECEIVED NOTICE OF THIS RECALL ON MY VEHICLE. THE NOTICE INDICATED THAT PARTS FOR THE RECALL WOULD BE AVAILABLE IN SUMMER OF THIS YEAR. AS IT IS NOW AUGUST 10, 2016 AND I HAVE HAD RECEIVED NO FURTHER COMMUNICATION, I CALLED THE MANUFACTURER FOR AN UPDATE. I WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE AND THAT THEY ARE ANTICIPATED IN PARTS TO BE AVAILABLE IN SEPTEMBER - NO FIRM DATE. ALL THE PASSENGERS IN MY VEHICLE ARE AT RISK OF SERIOUS INJURY OR DEATH DUE TO THIS FAULTY PRODUCT AND WILL REMAIN SO UNTIL THIS ISSUE IS CORRECTED. FIVE MONTHS OF NO UPDATE AND NO CORRECTION TO THE ISSUE IS UNACCEPTABLE. I HOLD THE US GOVERNMENT AND ACURA RESPONSIBLE FOR THE DELAYS IN CORRECTING THIS DANGEROUS, UNSAFE CONDITION AND ANY AND ALL DAMAGES, LIABILITIES AND CLAIMS THAT MAY ARISE FROM THIS UNACCEPTABLE DELAY. A COPY OF THIS COMMUNIQUE IS BEING PROVIDED TO MY ATTORNEY.

NHTSA complaint #10894757 — an unverified report by a vehicle owner.

at 48,000 miles Jacksonville, FL Crash 1 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE TOWING FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

NHTSA complaint #10894631 — an unverified report by a vehicle owner.

Byhalia, MS

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10894055 — an unverified report by a vehicle owner.

Spring, TX

AIR BAGS

TAKATA RECALL: I RECEIVED THE RECALL NOTICE IN EARLY APRIL 2016. I BROUGHT MY CAR TO GILLMAN ACURA DEALER AT 18002 I-45 NORTH, HOUSTON, TX 77090 ON APRIL 15 AND PICKED UP A LOANER CAR ON APRIL 16, 2016. I WAITED OVER 5 WEEKS AND STOPPED BY THE DEALER (BY EARLY JUNE 2016). I WAS TOLD BY THE DEALER THAT PART WAS NOT AVAILABLE BY THE TIME AND THAT THE DEALER WOULD CALL AND SEND ME A LETTER WHEN IT BECOMES AVAILABLE FOR REPAIR. IT HAS BEEN OVER 3 MONTHS NOW AND I STILL HAVE NOT RECEIVED ANY CALLS OR LETTERS FROM ACURA DEALER. I UNDERSTAND THAT ACURA DOES GIVE ME A LOANER CAR. HOWEVER, I AM THE ONLY ONE WHO CAN DRIVE THE LOANER CAR DUE TO ACURA INSURANCE RULES WHILE MY WIFE AND I SHARE THE ACURA EVERY DAY. THIS HAS GIVEN MY WIFE AND ME A LOT OF PROBLEMS IN THE PAST 3 MONTHS. WHAT SHOULD I DO SO THAT I CAN GET MY CAR FIXED SOON? ANY HELP WILL BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10885974 — an unverified report by a vehicle owner.

Other 2012 Acura TL problems

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