109 of the
4,055 complaints filed about the Acura TL
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 2000.
109
Complaints
3%
Share of all complaints
0
Crashes
1
Fires
Windows, Mirrors & Wipers complaints by model year
Driving my 2011 Acura TL on I95 South in NC from VA to SC at about 2p on 12/2/22, It is a clear sunny day. It is 62 degrees out, there were no vehicles around and no debris flying or dropping and no overpasses or anything around. Heard a loud explosion. Sounded like a shovel with a ton of rocks being dropped on the roof. Opened the slider for moonroof (which is a original manufactured item) and realized the sound was the moonroof glass. The glass was shattered and huge amount missing. Glass rained down into the car all over everything including me. No evidence of any source of cause for this happening. Just glass shards. Appears to have just combusted on its own? Prior to this event the moonroof was operable and in good working order with no cracks or anything. Setup a service appointment for tomorrow 12/3/22 at 3p at McDaniel's Acura dealership in Charleston, SC
NHTSA complaint #11495812 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT WAS DRIVING AT 60 MPH WHEN SHE HEARD AN EXPLOSION AND PULLED OVER ON THE SIDE OF THE HIGHWAY. THE CONTACT STATED THAT THE SUNROOF GLASS HAD EXPLODED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO CONTACT HER INSURANCE COMPANY SO THEY CAN PAY FOR THE SUNROOF REPLACEMENT. THE CONTACT WAS INFORMED THAT THERE WAS NO WARRANTY COVERAGE ON THE VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER FOR A DIAGNOSIS TO VERIFY WHETHER THE FAILURE WAS CAUSED BY A FOREIGN OBJECT OR NOT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.
NHTSA complaint #11399907 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 157,672.
NHTSA complaint #11245510 — an unverified report by a vehicle owner.
I WAS PARKED IN AN AUTOMATIC CARWASH WHEN MY DRIVER SIDE AIRBAG STARTED DRIPPING WATER ON ME. I'M AFRAID THIS COULD CAUSE MY AIRBAG TO DEPLOY. I'VE ALSO EXPERIENCED CRAZY ELECTRICAL ISSUES INTERMITTENTLY THAT ARE NOT SAFE AND I WONDER IF THIS IS RELATED. I ALSO HAVE A VIDEO IF THAT IS NEEDED.
NHTSA complaint #11186971 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE STATIONARY, THE REARVIEW MIRROR DEVELOPED A BUBBLE THAT OBSTRUCTED AND DISTORTED THE VIEW OF THE ROAD BEHIND. ACURA NORTH SCOTTSDALE IN SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FOUR YEAR WARRANTY WAS OUT OF DATE AND THAT THE REPAIR WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 58,500.
NHTSA complaint #11054221 — an unverified report by a vehicle owner.
TAKATA RECALL: PROBLEMS OCCUR ON REGULAR ROADS, LOCAL AREAS, CITIES. THE CAR'S WINDOW, THE LEFT PASSENGER SIDE BEHIND THE DRIVER, IS FAIL. IT DOESN'T GO UP OR DOWN ANY MORE. IT BEGAN COUPLE YEARS AGO, AND WE HAD TO TO PAY FOR THE CAR REPAIR PERSON TO PULL IT UP ONLY. YET, IT IS AUTOMATICALLY PULLED DOWN AGAIN AND LEAVES A SPACE THAT CAN'T NOT PROTECT PASSENGERS INSIDE. AIR, HEAT, ANY WEATHER PROBLEM OR ANY CONSTRUCTIONAL OBJECTS INJECTING/FLOWING FREELY IN/OUT. OTHER PROBLEM IS "VSA" AND "TRIANGLE" LIGHTS ON. IT STARTED FROM LAST YEAR WHEN I HAD ITS TIRES REPLACED. MECHANICS DOUBLE CHECKED AND CONFIRMED ME THAT THIS CAR WAS TOO SENSITIVE TO DO ANY TIRE JOB. ALTHOUGH THEY HAVE TRIED TO RESET THE SENSOR SYSTEM, IT STILL HAS THE PROBLEM.
NHTSA complaint #11051278 — an unverified report by a vehicle owner.
INTERIOR REARVIEW MIRROR (AUTO DIMMING) BECAME IMPOSSIBLE TO SEE OUT OF DUE TO A DEFECT THAT CAUSED A LIQUID TO LEAK AND CLOUD THE MIRROR. HAD TO REPLACE IT IN ORDER TO SEE OUT THE BACK. IT OCCURRED GRADUALLY OVER ABOUT A YEAR. AT FIRST IT WAS JUST THE CORNER AND EVENTUALLY IT COVERED THE WHOLE MIRROR. I BELIEVE THIS IS A SAFETY HAZARD.
NHTSA complaint #11000660 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE REARVIEW MIRROR LEAKED A TOXIC SUBSTANCE (OVER SIX MONTHS AGO) OVER THE SEAT AND ONTO THE PLASTIC SURROUNDING THE GEAR SHIFTER. THERE WAS AN ODOR IN THE VEHICLE AND THE SUBSTANCE LEFT A BURN MARK ON THE CONTACT. THE SUBSTANCE ALSO BURNED A HOLE THROUGH THE PLASTIC NEXT TO THE GEAR SHIFT AND ON THE LEATHER SEAT. ACURA STATED THAT THEY WOULD NOT BE RESPONSIBLE BECAUSE THE VEHICLE WAS OLDER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE MIRROR NEEDED TO BE REPLACED, BUT WOULD NOT DO THE REPAIR FOR FREE. THE FAILURE MILEAGE WAS 197,000.
NHTSA complaint #10925324 — an unverified report by a vehicle owner.
FLUID IN REAR VIEW MIRROR THAT ACTS AS ANTI-GLARE, LIQUEFIED AND LEAKED OUT OF MIRROR CASING. ANTI-GLARE CAPABILITY NO LONGER EXISTS, MAKING NIGHT VISION VIA REAR VIEW MIRROR TO BE OBSCURED BY BRIGHTNESS OF HEADLIGHTS OF OTHER VEHICLES, LIQUID ALSO VERY VISCOUS AND DIFFICULT TO REMOVE.
NHTSA complaint #10905896 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE ACCELERATING FROM A STOP SIGN, THE CONTACT HEARD A LOUD NOISE COMING FROM THE TOP OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10748163 — an unverified report by a vehicle owner.
I TRAVEL THIS ROAD MONDAY-FRIDAY AND THE ROAD CONSTRUCTION HAS CAUSED LOSE ROCKS AND DEBRIS TO FLY ALL OVER AND DUE TO THAT I NOW HAVE MUTIPLE WINDSHEILD CHIPS AND TWO CRACKS.
NHTSA complaint #10704551 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS FAILED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 08V092000 (VISIBILITY). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10692350 — an unverified report by a vehicle owner.
FIRST OFF MY DRIVER SIDE POWER WINDOW HAS NEVER WORKED. I CHANGED MY WINDOW MOTOR WITH THE REGULATOR TWICE. THAT DID NOT FIX MY WINDOW. I CHANGED MY DRIVERS MASTER WINDOW MODULE TWICE. I CHECKED ALL OF THE FUSES AND THE POWER WINDOW FUSES WERE GOOD. MY POWER WINDOW STILL DOESN'T WORK AFTER $400 IN PARTS AND $400 IN LABOR. I TOOK MY CAR TO THE ACURA DEALERSHIP BECAUSE MY CAR HAD A FEW RECALLS. THE PERSON HELPING ME AT THE DEALERSHIP WAS REAL RUDE AND DISRESPECTFUL. HE TOLD ME THE ONLY RECALL I HAD WAS FOR MY SRS AIRBAG. HE HAD TO ORDER THE PART. I HAVEN'T RECEIVED A PHONE CALL FROM THE DEALERSHIP TO LET ME KNOW THE PART WAS IN. TWO WEEKS LATER I GO IN AND CHECK IF THE PART WAS I N. THE SAME PERSON THAT HELPED ME CAME UP TO ME AND HAD AN ATTITUDE AND WAS DISRESPECTFUL AGAIN. HE TOLD ME THE PART WAS IN BUT THEY CAN'T SERVICE IT THAT DAY. THEY NEVER COMMUNICATED WITH ME. HORRIBLE SERVICE AT [XXX] ACURA. I TOLD THE SERVICE GUY THAT MY CAR DOES NOT WANT TO COME OUT OF FIRST GEAR AND THERE WAS A RECALL ON MY TRANSMISSION. HE WAS REAL RUDE AND TOLD ME THAT I HAD TO PAY $6000. I DID A LITTLE RESEARCH AND MY 02 ACURA TL TYPE S WITH MY VIN NUMBER HAS MANY RECALLS. 1 FOR MY AIR BAGS. 2. FOR MY TRANSMISSION 2ND GEAR. 3 FOR MY DRIVERS POWER WINDOW. I TOLD THIS ACURA SERVICE GUY THAT I HAD RECALLS FOR ALL 3 THINGS AND HE LAUGHED AT ME. MY CLUSTER FUSE KEEPS BLOWING AND THE CODE THAT COMES UP IS FOR MY TRANSMISSION RANGE SENSOR. 70+ PEOPLE WITH AN 02 ACURA TLS HAVE HAD THE SAME ISSUES AS ME. I JUST CONTACTED ACURA AND THEY TOLD ME THAT THE TRANSMISSION HAS BEEN COMPLETED. NO RECALL HAS BEEN DONE ON MY CAR. I NEED HELP PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10653244 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT DISCOVERED THAT THE FRONT WINDSHIELD CONTAINED SEVERAL CRACKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA complaint #10637522 — an unverified report by a vehicle owner.
AFTER FINISHING WORK, I OPENED THE CAR DOOR, TURNED THE IGNITION ON AND THEN SHUT THE FRONT DOOR WHEN ALL OF A SUDDEN I HEARD A LOUD BOOM. I TURNED AROUND TO SEE MY REAR WINDSHIELD SPONTANEOUSLY SHATTERED WITH GLASS EVERYWHERE INCLUDING MY 2 CAR SEATS. MY CONCERN IS THAT THIS OCCURRED SPONTANEOUSLY WITHOUT TRAUMA OR CHANGE IN TEMPERATURE AND IF THIS OCCURRED WHILE IN MOTION OR IF MY GRANDCHILDREN WERE IN THE CAR, THEY COULD HAVE BEEN SEVERELY INJURED. THIS CAR IS NEWLY PURCHASED APPROXIMATELY 3-4 WEEKS AGO AND SPECIFICALLY BECAUSE I WAS UNDER THE IMPRESSION IT WAS ONE OF THE SAFEST CARS. NOW TO FIND THAT THIS IS NOT THE CASE, I AM ASKING FOR A NEW ACURA TL OR ELSE I AM CONSIDERING TRADING IT IN FOR ANOTHER NEW CAR. I CANNOT TAKE ANY CHANCES SINCE I CARE FOR MY GRANDCHILDREN AND NEED TO MAKE SURE THEY ARE SAFE. ANOTHER CONCERN, IS THAT EVEN IF THEY FIX THE DAMAGE, THE WINDSHIELD WILL BE WEAKER THAN FACTORY INSTALLED AND MAY OCCUR AGAIN. THAT CANNOT HAPPEN. I AM EXTREMELY DISSATISFIED WITH THIS ACURA TL AND WILL SETTLE FOR NOTHING LESS THAN A NEW CAR OR I WILL BE FORCED TO TRADE IT IN.
NHTSA complaint #10632065 — an unverified report by a vehicle owner.
REAR VIEW MIRROR BEGAN TO DISCOLOR, CHANGES COLORS, AND CONTINUES TO MAKE VARIOUS FORMATIONS WITHIN THE GLASS. ADDITIONALLY, THE MIRROR HAS CLOUDED. IN RESEARCHING THE ISSUE, INTERNET ARTICLES AND THE DEALERS INDICATE THAT THE MIRROR CONTAINS GAS AND FLUIDS THAT DIMINISH GLARE AT NIGHT, BUT FAILS DUE TO HEAT WITHIN THE VEHICLE. IF I DO NOT REMOVE AND REPLACE THE MIRROR, THE MIRROR SUPPOSEDLY WILL START TO LEAK CORROSIVE FLUIDS ONTO THE INTERIOR PORTIONS OF THE VEHICLE AND THE MIRROR ITSELF HAS THE POTENTIAL TO EXPLODE. SO, WE HAVE A KNOWN ISSUE; A NON-FUNCTIONING REAR VIEW MIRROR; AND A PART THAT HAS THE POTENTIAL TO INJURE VEHICLE OCCUPANTS...
NHTSA complaint #10609663 — an unverified report by a vehicle owner.
I WAS DRIVING MY NEW CAR ACURA TL SH AWD (6 DAYS OLD) ON THE FREEWAY TRAVELING AT APPROXIMATELY 60 MPH ON A SUNNY DAY OUT IN THE OPEN WITH NO CARS IN FRONT OR ALONG SIDE ME, AND I HEARD WHAT SOUNDED LIKE A GUN SHOT. I REALIZED THAT MY SUNROOF HAD EXPLODED. I HAD THE SUN SHADE OPEN AND A FEW PIECES OF GLASS WERE ON ME AND THE PASSENGER SEAT. THERE WERE ALSO A FEW PIECES IN THE PASSENGER SEAT, ON ME AND IN THE BACK SEAT, BUT MOST OF THE GLASS WAS BLOWN UPWARD AND OUT OF THE CAR. THERE WERE NICKS IN THE PAINT, IN TWO LINES ON THE ROOF AND ON THE TRUNK. SOME OF THE PIECES INSIDE THE CAR WERE VERY SMALL, BUT SOME WERE 3" TO 4" IN LENGTH. ACURA SAYS IT MUST HAVE BEEN A ROCK AND WILL NOT COVER IT UNDER WARRANTY. SOME OF THE REMAINING GLASS IN THE SUNROOF (APPROXIMATELY 15%) WAS POINTED IN AN UPWARD DIRECTION. THERE IS NO EVIDENCE TO SUGGEST A ROCK HIT IT. THIS IS MY FIFTH ACURA AND PROBABLY MY LAST.
NHTSA complaint #10577511 — an unverified report by a vehicle owner.
A YEAR AGO MY SIDE REAR VIEW MIRRORS BEGAN TO HAVE A "RUSTY" RING LOOK AT THE BOTTOM AND WRAPPING AROUND TO THE SIDES. NOW BOTH MIRRORS ARE 80% COVERED IN THIS "RUST" GETTING DIFFICULT TO USE MY MIRRORS! HUGE SAFETY PROBLEM AND ISSUE ON THIS CAR!!!
NHTSA complaint #10565335 — an unverified report by a vehicle owner.
PARKED THE CAR AT NIGHT IN THE GARAGE AS IT HAS ALWAYS BEEN SINCE I BOUGHT THE CAR NEW. CAR HAS ALWAYS BEEN PAMPERED AND HAS NEVER SPENT TIME OUTSIDE OF A GARAGE EXCEPT FOR RARE OCCASIONS VISITING FAMILY OUT OF TOWN FOR THE WEEKEND. EVEN WITH THAT, THE CAR MAYBE SPENDS A TOTAL OF 30 SOME ODD DAYS A YEAR IN TIME SITTING IN THE SUN. WENT TO TAKE THE CAR OUT TO THE STORE THE NEXT MORNING AND NOTICED A LARGE CRACK GOING FROM THE WINDSHIELD TOWARDS THE PASSENGER SEAT ACROSS THE AIR BAG. THE NEXT DAY 2 MORE CRACKS APPEARED, AND THE NEXT DAY AN ADDITIONAL 2 CRACKS. FOR A CAR THAT HAD BEEN BEYOND WELL KEPT AND PAMPERED, NOT TO MENTION A 'LUXURY' CAR, SHOULD NOT BE IN THIS STATE. I HAVE FRIENDS WITH ACURAS AND HONDAS MUCH OLDER THAN MINE THAT HAVE SPENT THEIR ENTIRE LIVES SITTING OUTSIDE IN THE TEXAS HEAT AND HAVE NOT A SINGLE CRACK ON THE DASHBOARD, YET MINE WHICH HAS LIVED A "SHELTERED" LIFE HAS OVER 6 NOW. AFTER MUCH RESEARCH ON THE WEB, I NOTICED I AM NOT THE ONLY OWNER WITH THIS ISSUE. WHAT MAKES THIS MORE ANNOYING IS LOOKING AT PICTURES POSTED FROM OTHER OWNERS, THE PLACES WHERE THE CRACKS FORM AND GROW ARE ALMOST NEARLY IDENTICAL. THIS IS COMPLETELY UNACCEPTABLE FOR THIS BRAND OF VEHICLE AND THE FACT THAT A RECALL OR AN OFFER FORM ACURA TO REPLACE THIS DASHBOARDS HAS NOT BEEN MADE. ONE OR TWO PEOPLE HAVING THE ISSUE CAN BE OVER LOOKED. HUNDREDS OF PEOPLE HAVING THE SAME ISSUE IN THE SAME LOCATIONS IS A DEFECT. ACURA SHOULD BE HELD RESPONSIBLE FOR THIS. I BOUGHT THIS CAR BECAUSE OF THEIR REPUTATION. NOW THEIR REPUTATION HAS NO MEANING TO ME. IF I HADN'T PAID SO MUCH FOR THE CAR TO START WITH AND THE FACT THAT REPLACING IT WOULD BE RIDICULOUS FOR A CAR THAT FOR THE MOST PART IS STILL LIKE NEW WOULD BE INSANE.
NHTSA complaint #10561233 — an unverified report by a vehicle owner.