834 of the
4,055 complaints filed about the Acura TL
are about the airbag system —
21% of everything owners reported.
The worst model year for it is 2004.
Hello, I have contacted Acura and because my car is now in [XXX] they are telling me I can’t have my car repaired. Acura says there are no recalls on this car but when I put in the Vin [XXX] , the recalls come up right away. my mother brought this car to Canada in 2004 and was unaware of any recalls until recently. She use’s this car often and Im worried about the safety of this vehicle, The car is in mint condition and has very low mileage and now qualifies for collector insurance plates. any help would be much appreciated. Thank you. ( In my contact information I had to put Washington as it doesn’t have an option for Canada) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11738279 — an unverified report by a vehicle owner.
The contact owned a 2005 Acura TL. The contact stated that while driving at an unknown speed, the front driver's side air bag might have deployed without impact, hit the contact's face, reducing the roadway visibility and causing the vehicle to crash into the rear-end of another vehicle. The contact stated that the air bag exploded and propelled fragments, causing the driver to experience difficulty breathing. The contact was assisted out of the vehicle because the front driver's side door was damaged and could only be opened from the outside. The contact stated that the front end of the vehicle was significantly damaged and pushed back, and the driver's side of the vehicle was pushed back. The contact was transported to the hospital, where he was informed that he had sustained a concussion and a laceration on the left side of the head. The contact sustained bruises on the sternum, the spectrum, and the muscles, and the contact sustained whiplash and an airbag burn on the hand. The contact also sustained soft tissue damage on the right calf and throughout the body. The other driver did not sustain injuries and was able to drive away from the scene. A police report was filed. The vehicle was towed and totaled. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 230,000.
NHTSA complaint #11728997 — an unverified report by a vehicle owner.
I have reached out to Acura on three separate occasions to try and get them to inspect and possibly replace my recalled airbags. They have failed to contact us back every time and this is our only mode of transportation. I've expressed my concerns to them each time and let them know I'm forced to drive this vehicle until it's fixed.
NHTSA complaint #11710808 — an unverified report by a vehicle owner.
My Acura (VIN: [XXX] ) experienced a non-collision spontaneous deployment of the side airbag while the vehicle was completely stationary. There was no impact, no crash, and no triggering event. This is a serious safety defect that could have caused significant injury or loss of vehicle control had the car been in motion. This vehicle was previously included in NHTSA Recall 19V182000 involving Takata airbag inflators, but the recall repair was never completed, and the recall now shows as closed. It is unclear whether the recall was closed in error or whether the inflator or a related airbag component failed due to the unresolved safety defect. There were no warning lights, messages, or symptoms prior to the deployment. The airbag system gave no indication of a problem. The deployed components remain in the vehicle and are available for inspection. The issue has not yet been inspected by Acura because, despite opening a safety case over two weeks ago, the manufacturer has not assigned a case manager. Insurance has been notified, but no manufacturer or dealer inspection has occurred yet. Given the prior Takata recall, the incomplete repair history, and the spontaneous deployment, this failure represents a potentially ongoing safety hazard that requires immediate investigation and corrective action. I attached pictures all the way around the car so you can see where the airbags are deployed and there is no damage to the vehicle because there was no collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11699822 — an unverified report by a vehicle owner.
The contact owns a 2006 Acura TL. The contact stated that while driving 35 MPH uphill, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal sputtering sound coming from the vehicle. The "VSA" (Vehicle Stability Assist) and air bag warning lights illuminated, and an unknown message was displayed on the instrument panel. The contact pulled over to the side of the road, turned off the vehicle, and waited to restart the vehicle. The contact stated that the failure reoccurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact went to Auto Zone and was informed that the accelerator pedal sensor had failed. The contact replaced the sensor. The contact stated that the failure recurred intermittently. The contact stated that on a separate occasion, while the vehicle was being serviced, the contact was informed that the power steering hose was leaking. The contact was informed that the steering fluid had entered other unknown components of the vehicle. The vehicle was not repaired. The contact stated that the failure persisted. The contact was topping off the power steering fluid reservoir every third day. The contact stated that the VSA warning light and air bag light remained illuminated. Upon investigation, the contact related the failures to NHTSA Campaign Numbers: 19V182000 (AIR BAGS), 19E068000 (VEHICLE SPEED CONTROL), and 08V091000 (STEERING). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11698546 — an unverified report by a vehicle owner.
The "SRS" dashboard red light illuminated and stays on. On May 19, 2029 Acura "Replaced Driver S/B." Acura Dealer and Manufacturer are both telling me that my "Inflator" and "Airbag Module" is not covered again since there has been no recall by Acura or NHTSA. Please advise me as to warranty a second time at no cost to me?
NHTSA complaint #11670348 — an unverified report by a vehicle owner.
My incident that I am reporting about is regarding the safety recall on my 2000 Acura TL -Safety Recall: MULTI-MODEL NADI AIRBAG INFLATOR SAFETY RECALL H6S · Jan 22, 2020 My issue is that I have contacted the dealer in my area on multiple occasions and have been told things such as “they must order the part needed and will get back to me once it has arrived” or they aren’t sure my vehicle was effected by this recall, after I informed them I have a letter stating my vehicle is one of the vehicles effected by the recall, I have takes to multiple different people through phone calls, emails, and even third party services. They never return my calls or attempts to resolve this issue and it is a major safety concern. I don’t know how else to approach this situation.
NHTSA complaint #11632336 — an unverified report by a vehicle owner.
This complaint relates to safety recall campaigns work regarding my 2003 Acura TL car's SRS (air bags). I took my car to the Acura Service Center in Guaynabo, PR, for recall related repairs at various times during 2022 and 2023. The last time was [XXX]. The PROBLEM is that the Acura center's initial recall-related repair may have been faulty, thus causing the SRS warning light to turn on and stay on while I drive the car. The SRS warning came on a few days after the initial Acura service was performed. I was told during the second visit that they just had to reset something in the car's computer to turn off the SRS warning. But the SRS warning light would turn on again a few days after each service visit. The last time I took the car to Acura regarding this problem was on [XXX]. At that time, I requested a thorough diagnosis of the SRS problem. After that visit , the Acura service center sent me a video of the inspection work performed. However, that video and the $144.95 invoice paid, do not show that any SRS diagnosis work was done. They just did a "multi point" car mechanical condition inspection. Regarding the SRS problem, they again turned off the SRS warning light but did not indicate that in the video or the invoice. A few days later, the SRS warning came back on again. I called the national Honda HQ offices in the California, a few months ago. I expressed my frustration with the Acura dealer's failure to resolve this safety problem. They told me that they could not do anything, that I have to go back to the Acura dealer in PR (something that I already did, various times.) This is why I am now submitting this complaint to NHTSA. I present this complaint as a failure of the Acura corporation to satisfactorily perform the SRS safety recall work. They must re-do the work adequately on my Acura TL 2003 automobile. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11615607 — an unverified report by a vehicle owner.
I purchased a 2011 Acura TL with a salvaged title. The steering wheel airbag appeared to have been repaired with certain glue or epoxy after appearing to have been deployed by previous owner. However the airbag is fully intact. The Acura dealership refused to conduct the recall due to this issue. Would this warrant a refusal to be replaced by the dealership? Thank you
NHTSA complaint #11551094 — an unverified report by a vehicle owner.
I noticed that my power steering hose is all dirty and full of built up power steering fluid and my airbag light in the dash screen does not come off. I’m concerned the air bag will fail in the events of an accident
NHTSA complaint #11519609 — an unverified report by a vehicle owner.
Dashboard cracked. Internet search revels this is a Acura TL fleet wide issue. Cracked dashboard may rip airbag during deployment rendering it useless, impede airbag deployment, or send shards of plastic during airbag deployment.
NHTSA complaint #11515155 — an unverified report by a vehicle owner.
The dash is cracked surrounding the passenger side airbag and is beginning to crack on the drivers side. I have contacted Acura and was assigned Case # 13709011 by email stating "We appreciate you taking the time to make us aware of your concern regarding the feature, and we understand your frustration regarding the matter. Upon further review of the circumstances regarding the issue, we were unable to find any open campaigns pertaining to this matter (e.g., safety recall, warranty extension or product update). Have you had a chance to reach out to your local preferred Honda dealership to make them aware of the issue? If not, the skilled Service Department at our dealerships are in the best position to evaluate your vehicle and determine the best available corrective action. We encourage you to contact the Service Department of your preferred (Honda/Acura) dealership for assistance with a diagnosis. Your case will be closed at this time, pending further information." Although I will follow up with my local service department I am confused/concerned that given the impact on airbag deployment and the number of complaints that I have found that NHTSA has not issued a recall to repair the dash and reinstall the airbags. I have found a number of forums https://m.facebook.com/story.php?story_fbid=219662424726766&id=219398981419777&p=30 https://www.carcomplaints.com/Acura/TL/2007/accessories-interior/cracked_dashboard.shtml https://www.carproblemzoo.com/acura/tl/dashboard-crack-problems.php The attached photo was taken on a warmer day - the cracks are deep and wide with colder temperatures. My request is that NHTSA research the problem as the safety issue that it is and have Honda Motors issue a safety recall to correct the situation immediately. Thank you, Sandy Simms
NHTSA complaint #11515306 — an unverified report by a vehicle owner.
The red air bag light on the dashboard has been on for many months. It will occasionally turn off, but usually it is on. Is there a recall for my 2004 Acura TL air bags? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11505583 — an unverified report by a vehicle owner.
Prolonged high temperatures and/ or high humidity cause the dashboard to crack along the right side of the passenger side airbag. In a matter of days, the crack spreads all over the airbag area and dashboard. The material defect effects Acura TLs and TL TypeS from 2004-2008. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture and debris into the airbag module which I believe could create the risk of a faulty airbag deployment or failing to deploy which can lead to sever injury or death
NHTSA complaint #11502563 — an unverified report by a vehicle owner.
The car dashboard is severely cracking. More specifically, there is an area on the right passenger side that has cracked outlining where the airbag is located. It is feared that due to this cracking the airbag may falsely break free at any time.
NHTSA complaint #11491610 — an unverified report by a vehicle owner.