Owners have filed 109 complaints
about the 2015 Audi A3 Cabriolet with NHTSA between 2014 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Audi A3 Cabriolet. 50 means typical for this
model; 100 means roughly double.
Severity — 14
2.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 91
54% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2015 compares with every other Audi A3 Cabriolet
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
78.3%
1,000 – 9,999 miles
67.1%
10,000 – 24,999 miles
1619.0%
25,000 – 49,999 miles
3238.1%
50,000 – 74,999 miles
1821.4%
100,000 – 149,999 miles
33.6%
150,000+ miles
22.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2014peak 7Jul 2023
NHTSA investigations into the 2015 Audi A3 Cabriolet
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ23007Opened 12 Dec 2023Closed 1 Jul 2024FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emiss...
Recalls on the 2015 Audi A3 Cabriolet
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V474000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
17V280000
EQUIPMENT:OTHER:LABELS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Audi A3 1.8T FWD S tronic and 2.0T Quattro S tronic vehicles. The safety certification label has an incorrect vehicle production date. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: In the event of a vehicle safety recall, an incorrect production date may prevent owners from determining if the recall affects them, increasing their risk of injury or a crash.
16V647000
FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Risk: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
15V824000
SEATS
Volkswagen Group of America, LLC (Volkswagen) is recalling certain model year 2015 Audi A3 Cabriolet vehicles manufactured June 5, 2014, to April 1, 2015. The affected vehicles have a driver or front passenger seat whose cover may be incorrectly stitched, preventing the side air bag from properly deploying in the event of a crash.
Risk: Improper side air bag deployment may increase the risk of injury in the event of a crash.
15V229000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk: If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 36,000 milesLOS Angeles, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2015 AUDI A3. THE VEHICLE WAS PURCHASED IN MARCH OF 2019. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO PARK THE VEHICLE, HE DEPRESSED THE BRAKE PEDAL AND ATTEMPTED TO REVERSE THE VEHICLE CLOSER TO THE CURB. WHEN THE DRIVER SHIFTED INTO DRIVE AND RELEASED THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE STEERING WHEEL SEIZED. IT TOOK THE DRIVER EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN AND CAME TO A STOP WHEN IT CRASHED INTO THE NEIGHBOR'S PARKED AND UNOCCUPIED VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE DRIVER WAS IN SHOCK. THE DAY BEFORE THE CRASH, THE RADIO STATIONS INDEPENDENTLY MIXED UP ON THEIR OWN AND THERE WAS A LOT OF STATIC. AN UNKNOWN DEALER WAS CALLED AND NOTIFIED OF THE FAILURE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER THE FOLLOWING DAY. AN APPOINTMENT WAS SCHEDULED WITH THE MANUFACTURER TO HAVE SOMEONE INSPECT THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED AND WAS ABLE TO BE DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #11253010 — an unverified report by a vehicle owner.
at 36,000 milesLOS Angeles, CACrash
ELECTRICAL SYSTEM
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2015 AUDI A3. THE VEHICLE WAS PURCHASED IN MARCH OF 2019. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO PARK THE VEHICLE, HE DEPRESSED THE BRAKE PEDAL AND ATTEMPTED TO REVERSE THE VEHICLE CLOSER TO THE CURB. WHEN THE DRIVER SHIFTED INTO DRIVE AND RELEASED THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE STEERING WHEEL SEIZED. IT TOOK THE DRIVER EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN AND CAME TO A STOP WHEN IT CRASHED INTO THE NEIGHBOR'S PARKED AND UNOCCUPIED VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE DRIVER WAS IN SHOCK. THE DAY BEFORE THE CRASH, THE RADIO STATIONS INDEPENDENTLY MIXED UP ON THEIR OWN AND THERE WAS A LOT OF STATIC. AN UNKNOWN DEALER WAS CALLED AND NOTIFIED OF THE FAILURE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER THE FOLLOWING DAY. AN APPOINTMENT WAS SCHEDULED WITH THE MANUFACTURER TO HAVE SOMEONE INSPECT THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED AND WAS ABLE TO BE DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #11253010 — an unverified report by a vehicle owner.
at 36,000 milesLOS Angeles, CACrash
SERVICE BRAKES
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2015 AUDI A3. THE VEHICLE WAS PURCHASED IN MARCH OF 2019. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO PARK THE VEHICLE, HE DEPRESSED THE BRAKE PEDAL AND ATTEMPTED TO REVERSE THE VEHICLE CLOSER TO THE CURB. WHEN THE DRIVER SHIFTED INTO DRIVE AND RELEASED THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE STEERING WHEEL SEIZED. IT TOOK THE DRIVER EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN AND CAME TO A STOP WHEN IT CRASHED INTO THE NEIGHBOR'S PARKED AND UNOCCUPIED VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE DRIVER WAS IN SHOCK. THE DAY BEFORE THE CRASH, THE RADIO STATIONS INDEPENDENTLY MIXED UP ON THEIR OWN AND THERE WAS A LOT OF STATIC. AN UNKNOWN DEALER WAS CALLED AND NOTIFIED OF THE FAILURE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER THE FOLLOWING DAY. AN APPOINTMENT WAS SCHEDULED WITH THE MANUFACTURER TO HAVE SOMEONE INSPECT THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED AND WAS ABLE TO BE DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #11253010 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 113,000 milesRosenberg, TX
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Audi A3. The contact stated while refueling, there was gasoline leaking from the vehicle. The contact was able to drive the vehicle however, while the vehicle was parked gasoline was still leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the suction pump had failed and that the suction pump, charcoal canister, and a valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 113,000.
NHTSA complaint #11535597 — an unverified report by a vehicle owner.
San Antonio, TX
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11492749 — an unverified report by a vehicle owner.
San Antonio, TX
AIR BAGS
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11490611 — an unverified report by a vehicle owner.
Scottsdale, AZ
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11490229 — an unverified report by a vehicle owner.
Davenport, FL
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11489629 — an unverified report by a vehicle owner.
at 33,000 milesNaples, FL
STEERING
The contact owns a 2015 Audi A3. The contact stated while reversing out his driveway, the steering wheel firm and hard to turn. The contact noticed that an unknown warning light was illuminated. Additionally, there was a message stating “Do not Drive”. The vehicle was taken to the dealer and the battery was replaced; however, the failure persisted. The contact was also informed that the steering wheel assembly needed to be replaced. The manufacturer was not contacted. The failure mileage was 33,000.
NHTSA complaint #11489559 — an unverified report by a vehicle owner.
Millbrae, CA
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11485638 — an unverified report by a vehicle owner.
Mcallen, TX
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue on multiple occasions and each time informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11483114 — an unverified report by a vehicle owner.
at 162,000 milesNorth Richland Hills, TX
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Audi A3. The contact stated that while her husband was driving at an undetermined speed, the fuel level decreased. The driver noticed that fuel was pouring out of the vehicle. The driver added fuel to the vehicle and continued driving. The vehicle was parked for several days. While the contact was driving the vehicle, the vehicle worked as designed. The contact stated that while driving, she was informed by another motorist that fuel was leaking from the vehicle. The contact pulled up to the gas station and became aware that fuel was pouring out of the nozzle. There was an odor of fuel detected inside the vehicle. The contact was able to add fuel. The vehicle was taken to the local dealer where it was diagnosed that the suction pump and EVAP system were inoperable. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle was repaired in 2018 under NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) but provided no additional assistance. The failure mileage was approximately 162,000.
NHTSA complaint #11482470 — an unverified report by a vehicle owner.
Atlanta, GA
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11482057 — an unverified report by a vehicle owner.
at 65,000 milesFort Pierce, FL
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.
NHTSA complaint #11480259 — an unverified report by a vehicle owner.
at 56,000 milesSaint Pete Beach, FL
AIR BAGS
The contact owns a 2015 Audi A3. The contact stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V198000 (Air Bags) however, the repair failed to fix the vehicle. The contact stated that the manufacturer failed to repair the vehicle in a timely manner. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 56,000.
NHTSA complaint #11461472 — an unverified report by a vehicle owner.
at 160,000 milesMooresville, NC
AIR BAGS
The contact owns a 2015 Audi A3. The contact stated that while driving approximately 25 MPH, the passenger’s side air bag off warning light illuminated. The vehicle was not taken to be diagnosed; however, the dealer was contacted and informed of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The VIN was included however, the vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The approximate failure mileage was 160,000.
NHTSA complaint #11459251 — an unverified report by a vehicle owner.
at 68,000 milesSkokie, IL
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the Audi presence system fault warning chime and light was illuminated. The contact stated that the passenger’s side air bag warning light would illuminate whether or not there was a passenger seated in the seat. The approximate failure mileage was 68,000. Parts distribution disconnect.
NHTSA complaint #11458614 — an unverified report by a vehicle owner.
Andover, MA
AIR BAGS
The contact owns a 2015 Audi A5. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light had remained illuminated and the error message “passenger air bag off” was displayed. The failure mileage was unavailable. Parts distribution disconnect.
NHTSA complaint #11456248 — an unverified report by a vehicle owner.
Lawrence, MA
AIR BAGS
The contact owns a 2015 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and Audi Stratham (58 Portsmouth Ave, Stratham, NH 03885) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11455597 — an unverified report by a vehicle owner.
at 67,000 milesAlpharetta, GA
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger occupant detection system (PODS) warning light was illuminated. The dealer was made aware of the failure but canceled the scheduled appointments for diagnostic testing on numerous occasions. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000. Parts distribution disconnect.
NHTSA complaint #11452855 — an unverified report by a vehicle owner.
at 73,000 milesInglewood, CA
AIR BAGS
The contact owns a 2015 Audi A3. The contact stated while driving 60 MPH with her son sitting in the front passenger’s side seat, the passenger’s side air bag warning light illuminated intermittently. The contact continued to drive the vehicle. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the recall repair was not completed as the contact left with the vehicle to pick up her son from school. The contact stated that the dealer refused to honor the manufacturer's vehicle rental assistance offer. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000. Parts distribution disconnect.
NHTSA complaint #11452473 — an unverified report by a vehicle owner.
at 135,000 milesDouglassville, PA
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the airbag warning light was illuminated. The dealer was made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle had previously been serviced four years ago for the recurring failure, and the dealer had replaced the passenger occupant detection system (PODS) sensor mat. The failure mileage was approximately 135,000. Parts distribution disconnect.
NHTSA complaint #11448780 — an unverified report by a vehicle owner.
at 49,154 milesWest Chester, PA
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
The contact owns a 2015 Audi A3. The contact stated that she was able to remove the key from the ignition switch even though the gear selector was not in the PARK position. The vehicle was taken to the dealer, and the dealer installed a microswitch. The vehicle was repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall for the failure because it was not a safety hazard. The failure mileage was 49,154.
NHTSA complaint #11448322 — an unverified report by a vehicle owner.
at 63,000 milesLos Angeles, CA
FUEL SYSTEM, GASOLINE:STORAGE
The contact owns a 2015 Audi A3. The contact stated that while refueling the vehicle, the contact noticed that the fuel door was sticking. The vehicle was taken to the local dealer and diagnosed with a faulty fuel actuator which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 63,000.
NHTSA complaint #11432014 — an unverified report by a vehicle owner.
Hollywood, FL
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called Audi Fort Lauderdale (1200 N Federal Hwy, Fort Lauderdale, FL 33304, (954) 545-4650) and Audi North Miami(1995 NE 142nd St, North Miami, FL 33181, (305) 952-5900), and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11430727 — an unverified report by a vehicle owner.
at 45,000 milesLos Alamitos, CA
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the alarm repeatedly activated causing the battery to drain. The vehicle was repaired prior to the recall however, the failure persisted. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
NHTSA complaint #11430288 — an unverified report by a vehicle owner.
at 67,800 milesLake Charles, LA
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Audi A3. The contact stated that she noticed there was fuel leaking on the ground while the vehicle was parked. The vehicle was taken to the dealer and the adapt system solenoid and charcoal canister was repaired. However, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The failure mileage was approximately 67,800.
NHTSA complaint #11430297 — an unverified report by a vehicle owner.
at 28,000 milesChandler, AZ
AIR BAGS
The contact owns a 2015 Audi A3. The contact stated that the passenger occupant detection system (PODS) had failed to operate with a passenger seated in the front passenger’s seat. The contact then received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that an interim repair could be performed on the vehicle however, due to previous poor service, the contact decided not to have the recall repaired at that dealer. The contact then took the vehicle to Audi Gilbert (3235 S Gilbert Rd, Gilbert, AZ 85297) where they informed him that they would have to scan the vehicle prior to having the interim repair performed. The contact notified manufacturer and the manufacturer spoke with the dealer. The contact was called back by the manufacturer and was informed that since his vehicle was no longer under warranty he had to pay for the vehicle to be scanned, as well as, for the interim repair to be performed on the vehicle. The contact refused the service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 28,000. Vin tool confirms parts not available.
NHTSA complaint #11426624 — an unverified report by a vehicle owner.