Owners have filed 48 complaints
about the 2014 Audi A6 with NHTSA between 2013 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 21 of 29 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Audi A6. 50 means typical for this
model; 100 means roughly double.
Severity — 11
2.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 67
39% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2014 Audi A6
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Fuel & Propulsion
816.7%
Median failure at 83,500 miles
Steering
816.7%
Median failure at 62,200 miles
Airbags
816.7%
Median failure at 20 miles
Engine & Cooling
612.5%
Median failure at 84,543 miles
Brakes
48.3%
Median failure at 40,000 miles
Other & Unspecified
36.3%
1 crashes, 0 fires · median 28,290 mi
Equipment & Accessories
24.2%
Median failure at 9,000 miles
Body & Structure
24.2%
Median failure at 13,182 miles
Electrical System
24.2%
Median failure at 9,000 miles
Driver Assist & Collision Avoidance
12.1%
Seats
12.1%
Tires
12.1%
Median failure at 2,300 miles
Windows, Mirrors & Wipers
12.1%
Transmission & Drivetrain
12.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.3%
1,000 – 9,999 miles
521.7%
10,000 – 24,999 miles
313.0%
25,000 – 49,999 miles
417.4%
50,000 – 74,999 miles
313.0%
75,000 – 99,999 miles
313.0%
100,000 – 149,999 miles
28.7%
150,000+ miles
28.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2013peak 3Jul 2026
Recalls on the 2014 Audi A6
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V370000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Risk: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
18V229000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
17V781000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Risk: A fuel leak in the presence of an ignition source, increases the risk of a fire.
17V002000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk: If the coolant pump overheats, it can increase the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201817447,704 units in Canada
Electrical
On certain vehicles equipped with a 2.0L TFSI engine, the electric coolant pump could experience a short circuit and/or overheat. A short circuit or overheating of the pump could increase the risk of a fire causing injury and/or damage to property. Correction: Dealers will unplug the electric coolant pump and update the coolant pump software to mitigate the risk of fire as an interim measure. When parts become available, dealers will replace the electric coolant pump, and install an updated coolant pump software.
Recall 20176113,517 units in Canada
Fuel System
On certain vehicles, the fuel line may weaken and leak over time due to an issue during the manufacturing process. This could result in a fuel leak, which in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the affected fuel line.
Recall 201700247,704 units in Canada
Engine
On certain vehicles equipped with a 2.0L TFSI engine, the coolant pump could become blocked by debris from the cooling system. This could lead to the pump overheating and could increase the risk of a fire causing injury and/or damage to property. Correction: Dealers will update vehicle software which deactivates the power supply to the coolant pump if the pump becomes blocked with debris. The driver will be notified of the blocked coolant pump through the illumination of the Electronic Power Control (EPC) lamp.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 51,500 milesSparta, NJCrash
UNKNOWN OR OTHER
AT 5PM ON JULY 20, 2016 I DROVE MY A6 TO THE HOME OF MY GRANDDAUGHTERS FRIEND, THEY ARE BOTH 15 YRS. OLD AND WERE IN THE CAR AT THE TIME, TO DROP HER OFF . I PULLED INTO THE DRIVEWAY AND WHEN I PUT THE CAR INTO PARK IT LUNGED, AT A FAST RATE, FORWARD SMASHING INTO A RAILROAD TIE RETAINING WALL AND THEN FLEW INTO REVERSE. DURING THIS ENTIRE TIME MY FOOT WAS ON THE BRAKE AND THE SHIFT WAS IN PARK. AS THIS WAS HAPPENING THERE WAS ALSO A LOUD GRINDING NOISE COMING FROM THE CAR. SO LOUD THAT 2 NEIGHBORS CAME RUNNING OUT OF THEIR SEPARATE HOUSES. I PULLED THE EMERGENCY BRAKE LEVER AND THE CAR STOPPED. IT HAD GONE BACKWARDS DOWN THE DRIVEWAY, ABOUT 10 TO 15 FEET, INTO THE STREET AND BACK OVER A CURB AT SUCH A RATE THAT THE BACK TIRE BLEW OUT. IT CAME TO A STOP ON THE LAWN JUST MISSING A TREE TRUNK BY A FOOT. THE CAR WAS TOWED BY AN AUDI DEALER AND A WEEK LATER AUDI SENT AN ENGINEER FROM AUBURN HILLS, MI TO LOOK AT IT. THEY SAID THERE'S NOTHING WRONG WITH IT. THE POLICE WERE CALLED TO THE SCENE AND I HAVE A POLICE REPORT. THE POLICEMAN DROVE THE VEHICLE OFF THE LAWN AND HE ALSO HEARD A GRINDING NOISE. I WILL NOT DRIVE THIS VEHICLE AGAIN. IT IS A DEATH TRAP. I BELIEVE SOMETHING WENT WRONG WITH EITHER THE COMPUTER OR SOME OTHER ELECTRONIC PART. THE CAR ACTED COMPLETELY ON IT'S OWN. MY HUSBAND AND I HAVE HAD AT LEAST 8 TO 10 AUDI'S OVER THE YEARS AND NOTHING LIKE THIS HAS EVER HAPPENED TO US BEFORE. WE'VE ALSO HAD MANY OTHER TYPES OF VEHICLES. WHAT CAN WE DO?
NHTSA complaint #10895077 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Middle Village, NY
ENGINE
On XXX my 2014 Audi A6 failed to accelerate on a parkway. An EPC light appeared. I restarted. It reappeared and car was slow and shaky. I took right to nearest Audi dealership. The next day, they sent this video, admitting a common problem, and suggesting full engine replacement. [XXX] I have contacted Audi of America, Audi of Huntington and Audi of Manhattan. All refusing to help with our faulty engine. Further investigation shows so many cases on Audizone, North Anerican Audi Owners groups. Why was this not a recall? Could have been very dangerous highway accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752156 — an unverified report by a vehicle owner.
Roanoke Rapids, NC
AIR BAGS
National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Re: Safety Defect & Recall Non-Compliance – 2014 Audi A6 (VIN: [XXX] ) I, [XXX] , a private living woman domiciled at c/o [27870], native to Turtle Island of Choctaw and Moorish lineage, submit this complaint regarding an unrepaired federal safety recall on my 2014 Audi A6. Facts: 1. My vehicle has an open safety recall that remains unrepaired, despite being serviced at Audi dealerships by prior owners. 2. The recall was never disclosed to me by the selling dealer, Roland Holmes Auto Sales, nor by the financing entity, Credit Acceptance Corporation. 3. The unrepaired defect presents a serious safety hazard to myself, my family, and the public. 4. The manufacturer, Audi USA, has failed to complete the required recall work. I request that NHTSA investigate this matter, enforce compliance upon Audi USA, and take appropriate action against the dealer for failure to disclose the recall. Respectfully submitted, [XXX] c/o [27870] All Rights Reserved. Without Prejudice. UCC 1-308. Date: 09/01/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684339 — an unverified report by a vehicle owner.
Roanoke Rapids, NC
ELECTRICAL SYSTEM
National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Re: Safety Defect & Recall Non-Compliance – 2014 Audi A6 (VIN: [XXX] ) I, [XXX] , a private living woman domiciled at c/o [27870], native to Turtle Island of Choctaw and Moorish lineage, submit this complaint regarding an unrepaired federal safety recall on my 2014 Audi A6. Facts: 1. My vehicle has an open safety recall that remains unrepaired, despite being serviced at Audi dealerships by prior owners. 2. The recall was never disclosed to me by the selling dealer, Roland Holmes Auto Sales, nor by the financing entity, Credit Acceptance Corporation. 3. The unrepaired defect presents a serious safety hazard to myself, my family, and the public. 4. The manufacturer, Audi USA, has failed to complete the required recall work. I request that NHTSA investigate this matter, enforce compliance upon Audi USA, and take appropriate action against the dealer for failure to disclose the recall. Respectfully submitted, [XXX] c/o [27870] All Rights Reserved. Without Prejudice. UCC 1-308. Date: 09/01/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684339 — an unverified report by a vehicle owner.
at 152,000 milesCaledonia, MI
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Audi A6. The contact stated that there was a fluid leak underneath the vehicle near the exhaust pipe, with a fuel-like odor. No warning lights were illuminated. A certified mechanic inspected the vehicle at the residence, and determined there was a leak in the fuel line. Following the advice of the mechanic, the vehicle was towed to the dealer, where the fuel leak was confirmed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.
NHTSA complaint #11683359 — an unverified report by a vehicle owner.
Washington, DC
SERVICE BRAKES
I am writing to formally file a complaint regarding persistent mechanical failures and safety concerns with my 2014 Audi A6, VIN: [XXX] , which have resulted in significant repair expenses, inconvenience, and potential safety hazards. Despite having the front brakes and sensors replaced in the previous year, I recently experienced brake warning lights and related malfunctions. According to the most recent service report from Audi Bethesda (Repair Order [XXX], dated May 9, 2025), it was discovered that the incorrect brake pad sensor had previously been installed and that connectors were not properly secured. Additionally, the repair team found further issues with the ABS sensor and rear brake pad sensors—indicating an ongoing pattern of misdiagnosis and improper installation by authorized service providers. More concerning is the failure of the vehicle’s fuel system, including the fuel pump and filter, which were replaced at considerable expense. According to the repair documentation, there were still unresolved low fuel pressure faults present even after parts replacement. The technicians cited potential metal contamination in the fuel meter valve (N290), which could require full fuel system replacement—an unacceptable situation for a vehicle that has already undergone such costly repairs. After further internal investigation by Mitch Carr’s Auto Service several other concerns were brought to my attention. 1)Battery left to die 2)Fuel filter replaced 3)Glow Plug Replaced 4)Injector Seal Replaced 5)Re-Gen DPF procedure to clear faults 6) Rubber Stem on Tire Replaced INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11668138 — an unverified report by a vehicle owner.
Brick, NJ
POWER TRAIN
I purchased a 2014 Audi A6 2.0T Quattro premium plus on November 15, 2024 with 99,141 miles. I got the 14 day dealership extended warranty, which covered powertrain systems. After 3 days of driving exactly 103 miles the oil light came on my dashboard telling me that the oil was low. I immediately brought it back to the dealership and their mechanic look at it, he said there was nothing wrong and changed the oil so it should be good now. I drove it another 3 days 136 miles this time, and the oil light came on once again. Brought it back a 2nd time to the dealership’s mechanic. After about a week, we heard back and they told us he still couldn’t find anything wrong, but agreed that for some reason, the engine is consuming oil more than it should be. At this point we go to an actual Audi dealership where they tell us that the pistons and turbo were the problem so they would have to rip apart the engine and seal everything back up. At the time we purchased the vehicle on top of the 14 day dealership warranty we also purchased an extended warranty by a company called integrity warranty LLC. Our warranty company decided that they were not going to cover the cost of the parts and labor in order to fix my Audi, because they said it was a pre-existing issue prior to us purchasing the vehicle which we had not heard of before, or even seen on the Carfax report. On February 25 I was driving at night 25 mph and I came to a red light stopped my car and began smelling a very strange smell. Saw a lot of smoke coming from the exhaust in the back, the dashboard lights began flickering, the steering wheel start to shake, and then the car just shut down. Now I am without a vehicle, the dealership will not help us, the warranty company will not help us, and I now have to purchase a new car while still making payments on the Audi that doesn’t work.
NHTSA complaint #11646146 — an unverified report by a vehicle owner.
Brick, NJ
ENGINE
I purchased a 2014 Audi A6 2.0T Quattro premium plus on November 15, 2024 with 99,141 miles. I got the 14 day dealership extended warranty, which covered powertrain systems. After 3 days of driving exactly 103 miles the oil light came on my dashboard telling me that the oil was low. I immediately brought it back to the dealership and their mechanic look at it, he said there was nothing wrong and changed the oil so it should be good now. I drove it another 3 days 136 miles this time, and the oil light came on once again. Brought it back a 2nd time to the dealership’s mechanic. After about a week, we heard back and they told us he still couldn’t find anything wrong, but agreed that for some reason, the engine is consuming oil more than it should be. At this point we go to an actual Audi dealership where they tell us that the pistons and turbo were the problem so they would have to rip apart the engine and seal everything back up. At the time we purchased the vehicle on top of the 14 day dealership warranty we also purchased an extended warranty by a company called integrity warranty LLC. Our warranty company decided that they were not going to cover the cost of the parts and labor in order to fix my Audi, because they said it was a pre-existing issue prior to us purchasing the vehicle which we had not heard of before, or even seen on the Carfax report. On February 25 I was driving at night 25 mph and I came to a red light stopped my car and began smelling a very strange smell. Saw a lot of smoke coming from the exhaust in the back, the dashboard lights began flickering, the steering wheel start to shake, and then the car just shut down. Now I am without a vehicle, the dealership will not help us, the warranty company will not help us, and I now have to purchase a new car while still making payments on the Audi that doesn’t work.
NHTSA complaint #11646146 — an unverified report by a vehicle owner.
Brick, NJ
FUEL/PROPULSION SYSTEM
I purchased a 2014 Audi A6 2.0T Quattro premium plus on November 15, 2024 with 99,141 miles. I got the 14 day dealership extended warranty, which covered powertrain systems. After 3 days of driving exactly 103 miles the oil light came on my dashboard telling me that the oil was low. I immediately brought it back to the dealership and their mechanic look at it, he said there was nothing wrong and changed the oil so it should be good now. I drove it another 3 days 136 miles this time, and the oil light came on once again. Brought it back a 2nd time to the dealership’s mechanic. After about a week, we heard back and they told us he still couldn’t find anything wrong, but agreed that for some reason, the engine is consuming oil more than it should be. At this point we go to an actual Audi dealership where they tell us that the pistons and turbo were the problem so they would have to rip apart the engine and seal everything back up. At the time we purchased the vehicle on top of the 14 day dealership warranty we also purchased an extended warranty by a company called integrity warranty LLC. Our warranty company decided that they were not going to cover the cost of the parts and labor in order to fix my Audi, because they said it was a pre-existing issue prior to us purchasing the vehicle which we had not heard of before, or even seen on the Carfax report. On February 25 I was driving at night 25 mph and I came to a red light stopped my car and began smelling a very strange smell. Saw a lot of smoke coming from the exhaust in the back, the dashboard lights began flickering, the steering wheel start to shake, and then the car just shut down. Now I am without a vehicle, the dealership will not help us, the warranty company will not help us, and I now have to purchase a new car while still making payments on the Audi that doesn’t work.
NHTSA complaint #11646146 — an unverified report by a vehicle owner.
at 181,615 milesMccomb, MS
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Audi A6. The contact stated while driving at approximately 70 MPH, the accelerator pedal was depressed; however, the vehicle stalled. The Electronic Power Control System and the Check Engine warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that there was a fuel leak and that the fuel injector, the coolant hose, and the water pump needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 17V781000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 181,615.
NHTSA complaint #11624753 — an unverified report by a vehicle owner.
at 149,087 milesWakefield, RI
ENGINE AND ENGINE COOLING
The contact owns a 2014 Audi A6. The contact stated that he became aware that the vehicle was experiencing abnormal oil consumption. An unknown dealer was notified of the failure, but an oil consumption test was not performed on the vehicle. Additionally, the contact stated while driving 65-68 MPH, the EPC and the check engine warning lights were illuminated, and the vehicle started shuddering. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that there was no compression in cylinder #6. The vehicle was then towed to another independent mechanic, who determined that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 149,087.
NHTSA complaint #11563064 — an unverified report by a vehicle owner.
Charlotte, NC
ENGINE
My car was manufactured with defective pistons. The pistons are resulting in reduced oil pressure in my engine, which can result in a sudden loss of power. I had my engine inspected, and the attached photographs depict that the original pistons that shipped with my car caused scoring to the cylinder walls which is causing metal pieces to collect in my engine. In addition, Volkswagen Group of America, Inc. acknowledged that the pistons need to be repaired in my car, and quoted the repair using an updated design, so they are aware of the issue and have knowledge of it. While the defect existed during the warranty period, VWGoA refuses to repair or replace my defective engine under warranty.
NHTSA complaint #11524088 — an unverified report by a vehicle owner.
Norfolk, VA
VISIBILITY/WIPER
The vehicle defrost system stopped working due to the aluminum heater core getting clogged. The Audi maintenance does not have an interval for flushing the system on a regular basis. The vehicle only has 58,000 miles and the the failed/clogged heater core is preventing the defrost and defogging of the windshield making visibility dangerous in cold weather and sunlight.
NHTSA complaint #11498379 — an unverified report by a vehicle owner.
Niceville, FL
STEERING
The electronic steering system on my Audi A6 failed without warning, locking my steering wheel in place. A review of on line message boards for Audi owners indicates this is a systemic problem, and has, for some owners, actually locked their steering while driving. This did not happen to me, but prior to locking, my car instantly transitioned from steering with no issues to almost becoming undrivable before I could get to a repair shop.
NHTSA complaint #11490592 — an unverified report by a vehicle owner.
Honolulu, HI
FUEL/PROPULSION SYSTEM
I have recently purchased my 2014 Audi A6 in Honolulu at JN Autogroup. After just a couple days of driving the vehicle I have noticed that the car started to smell like gas in and out of the vehicle. The smell is very potent and very sensible throughout every second of driving and I am reporting this because this could be very hazardous and I may not know if it could catch on fire with the amount of fumes that is lingering around. To the point where as I am driving it is making me dizzy. I have researched about issues for these cars with the same year, make and model and I have read that there was a recall on the fuel line leak but i don’t know why my car wasn’t included in this recall base of the data I have pulled up on the Audi recall center. I’m not sure if it has been recalled but the problem for sure wasn’t solved with my vehicle. On the other hand, I have also noticed that the reverse camera on this vehicle goes for a split second on the dash whenever in reverse then suddenly blacks out the entire screen. I am thinking that the wiring or some kind of harness that operates the reverse camera is not done properly by the factory that causes malfunctions within the system. In conclusion, these are two of the reasons why I am completing this incident report because I feel that these are two hazardous features that is important for not just myself but the community and people that surrounds me whenever I am on the road behind the wheel. It is important for this to be resolved because the company of this vehicle advertises all these features and sells this product but there is an issue with the product and I want it to be looked upon and not swept under the rug because I am not only speaking for myself but for the many thousands and thousands of these car owners that is on the road today who are having the same issue as I do. I’d appreciate your service if this can be fixed, thank you!
NHTSA complaint #11464964 — an unverified report by a vehicle owner.
Honolulu, HI
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I have recently purchased my 2014 Audi A6 in Honolulu at JN Autogroup. After just a couple days of driving the vehicle I have noticed that the car started to smell like gas in and out of the vehicle. The smell is very potent and very sensible throughout every second of driving and I am reporting this because this could be very hazardous and I may not know if it could catch on fire with the amount of fumes that is lingering around. To the point where as I am driving it is making me dizzy. I have researched about issues for these cars with the same year, make and model and I have read that there was a recall on the fuel line leak but i don’t know why my car wasn’t included in this recall base of the data I have pulled up on the Audi recall center. I’m not sure if it has been recalled but the problem for sure wasn’t solved with my vehicle. On the other hand, I have also noticed that the reverse camera on this vehicle goes for a split second on the dash whenever in reverse then suddenly blacks out the entire screen. I am thinking that the wiring or some kind of harness that operates the reverse camera is not done properly by the factory that causes malfunctions within the system. In conclusion, these are two of the reasons why I am completing this incident report because I feel that these are two hazardous features that is important for not just myself but the community and people that surrounds me whenever I am on the road behind the wheel. It is important for this to be resolved because the company of this vehicle advertises all these features and sells this product but there is an issue with the product and I want it to be looked upon and not swept under the rug because I am not only speaking for myself but for the many thousands and thousands of these car owners that is on the road today who are having the same issue as I do. I’d appreciate your service if this can be fixed, thank you!
NHTSA complaint #11464964 — an unverified report by a vehicle owner.
Plantation, FL
STEERING
Audi sent a notice in June 2021 regarding the issuance of a limited extended warranty coverage for Electromechanical Steering Unit for certain 2011-2016 model year A4, A4 Allroad, A5, S5, RS5, Q5, SQ5, A6, S6, A7, RS7, A8, and S8 vehicles. The letter stated that "Audi has determined that it is possible for the Electromechanical steering unit to malfunction in some vehicles, causing the electromechanical steering warning lamp in the instrument cluster to illuminate due to the presence of specific fault codes resulting from this malfunction." The letter provided consumers with repairs under warranty, but was unclear about requiring the repairs to be completed at an Audi authorized facility. The letter implies that the issue is the illumination of the warning lamp on the instrument panel, but fails to warn consumers of the actual impact to the usability of the vehicle when the fault is triggered. I experienced first hand that the illumination of the light renders the car inoperable as the power steering mechanism no longer works and the vehicle is nearly impossible to steer and control. The warning also directs the driver to drive to the nearest Audi repair center, which is not feasible given the difficulties to steer. The nearest facility was also 15 miles away. After attempting to drive home, the instrument panel warned me to stop driving the car. In less than 1/2 mile the instruction on the panel went from drive to nearest facility to stop driving. The warning for this fault and subsequent loss of steering happens instantaneously. The driver is unable to do much, but to safely pull over into an area that the car can be towed from. Moreover, I repaired the vehicle at a local dealership and Audi refuses to reimburse me as their forms lead me to believe it would be. Audi should have issued a recall to correct a problem that they were aware poses a significant safety concern instead of extended warranty with stipulations carved out. Please help me make this right.
NHTSA complaint #11446176 — an unverified report by a vehicle owner.
at 49,400 milesLakeville, MN
STEERING
RECEIVED STEERING MALFUNCTION - DO NOT DRIVE WARNING ON DASH. LOST POWER STEERING ON THE CAR WHEN I STARTED THE CAR. WAS BARELY ABLE TO TURN THE STEERING WHEEL. FORTUNATELY, I WAS IN A PARKING LOT. HAD THE VEHICLE TOWED TO THE AUDI DEALER. THEY TOLD ME THIS WOULD BE A $5100 REPAIR. BASICALLY REPLACE THE ENTIRE STEERING RACK. THE CAR ONLY HAS 49K MILES ON IT AND IS IN EXCELLENT CONDITION. AT THIS TIME, AUDI AND DEALER ARE ONLY REDUCING THE COST TO $3000. I READ IN FORUMS THAT THIS HAS HAPPENED TO OTHERS WHILE THEY WERE DRIVING AND WERE LUCKY ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. IT APPEARS THIS HAS HAPPENED IN THE PAST ON SEVERAL AUDI'S. A VERY DANGEROUS PROBLEM TO HAVE AND NOT BEING DEALT WITH APPROPRIATELY.
NHTSA complaint #11396476 — an unverified report by a vehicle owner.
APO, AE
SEATS
RECALL WAS SENT 2018 WHILE SERVICE MEMBER WAS IN EUROPE AND EUROPE DEALER WILL NOT REPAIR RECALL THEY SAID ONLY IN US IS IT A RECALL.
NHTSA complaint #11366963 — an unverified report by a vehicle owner.
at 50,500 milesPeyton, CO
FUEL/PROPULSION SYSTEM
IN THE SUMMER MONTHS, MY 2014 AUDI A6 DEVELOPS FUEL-LIKE FUMES FILLING THE CABIN AND TRUNK. THE FUMES BECOME MORE INTENSE/PRONOUNCED WHEN I ACCELERATE FROM A STOP OR WHEN MOVING THROUGH TRAFFIC. SEVERAL TIMES IN 2019, MY AUDI HESITATED THEN STOPPED TWICE IN TRAFFIC. ONCE ON A CITY ROAD AND THE OTHER TIME ON THE LEFT LANE OF A HIGHWAY. AUDI SERVICE DIAGNOSED A GAS PUMP ISSUE. HOWEVER, A REPLACEMENT GAS PUMP DID NOT FULLY PREVENT GAS FUMES FROM DEVELOPING IN THE CAR. I BELIEVE THIS IS RELATED TO NHTSA CAMPAIGN ID 17V781000/VOLKSWAGEN 20AR. BUT, I'VE BEEN TOLD OTHERWISE FROM THE DEALERSHIP AND YOUR SITE.
NHTSA complaint #11337269 — an unverified report by a vehicle owner.
at 109,000 milesVicksvurg, MS
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 AUDI A6. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOSS MOTIVE POWER AND JERKED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE CONTACT DEPRESSED THE ACCELERATOR WHICH FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO RIDGELAND AUTO WORLD (750 RIDGEWOOD RD, RIDGELAND, MS 39157, (601) 899-8500), WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, AND DETERMINED THAT THE WATER PUMP AND A LEAKING FUEL LINE NEEDED TO BE REPLACED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #11320334 — an unverified report by a vehicle owner.
at 58,000 milesPlainsboro, NJ
FUEL/PROPULSION SYSTEM
I HAVE A FUEL LEAKAGE ON THE LOWER RIGHT SIDE OF MY VEHICLE AND AS SOON AS I PARK THE VEHICLE I CAN FEEL THE FUEL SMELL ALL AROUND MY VEHICLE. I HAVE GIVEN MY VEHICLE TO AUTHORIZED AUDI DEALER (BELL AUDI,EDISON) AND THEY NEVER SAID ANYTHING ABOUT THE RECALL GOING ON AUDI VEHICLES
NHTSA complaint #11299100 — an unverified report by a vehicle owner.
at 90,000 milesPoplar Grove, AR
STEERING
WHILE DRIVING MY 2014 A6 AUDI STEERING GOT ALERT ON THE ELECTRONIC STEERING DO NOT DRIVE TAKE TO AUDI DEALERSHIP. I HAD NO POWER STEERING AND WAS EXTREMELY VERY DIFFICULT TO STEER TO MAKE IT HOME.
NHTSA complaint #11289820 — an unverified report by a vehicle owner.
at 90,000 milesPoplar Grove, AR
STEERING
MY 2014 A6 AUDI RESULTED IN A FAILURE OF THE ELECTRIC POWER STEERING ASSIST SYSTEM WHICH CAUSE LOSS OF POWER STEERING. IT TOOK EVERYTHING I HAD TO STEER IT HOME. I WAS GIVEN A MESSAGE NOT TO DRIVE AND TO CONTACT THE DEALERSHIP.
NHTSA complaint #11289837 — an unverified report by a vehicle owner.
Manlius, NY
AIR BAGS
ON 12/3/19 OUR CAR WAS TAKEN TO A CERTIFIED AUDI DEALER FOR HAVING THE AIRBAG LIGHT ON INDICATING A SAFETY ISSUE. THE AUDI TECH #293N FOUND THE PASSENGER OCCUPANT DETECTION CONTROL MODULE FAULTY AND OFFERED TO REPLACE THIS PART FOR $1,172.60. THERE IS A RECALL FOR A6 MODEL YEARS, HOWEVER OUR CAR IS NOT INCLUDED, YET OUR PODS CONTROL MODULE HAS FAILED. WE HAVE SPOKEN WITH AUDI SUPPORT AND WAS TOLD CLEARLY THAT OUR VIN NUMBER IS NOT INCLUDED. WE ARE THE ORIGINAL OWNER AND THE CAR IS IN EXCELLENT CONDITION FOR A 2014. WE ARE VERY CONCERNED ABOUT THE SAFETY OF OUR FRONT SEAT PASSENGER IN OUR AUDI A 6 AND HAVE BEEN TOLD BY CUSTOMER SERVICE THAT THIS CAN CAUSE THE AIRBAG TO NOT DEPLOY PROPERLY WHEN IN A COLLISION. AUDI HAS INCORRECTLY CONCLUDED THAT ONLY MODELS WITH BASIC SEATS ARE RECALLED. HOWEVER THIS EXACT PROBLEM HAS OCCURRED WITH OUR VEHICLE. I HAVE ATTACHED A PHOTO OF THE REPAIR BILL ESTIMATE FROM THE DEALER. I AM REQUESTING THAT AUDI INCLUDE ALL 2014 A 6 VEHICLES IN THIS RECALL AND REPAIR OUR CAR DUE TO THIS FAULTY PART. THANK YOU FOR YOUR ASSISTANCE WITH THIS VERY IMPORTANT SAFETY MATTER.
NHTSA complaint #11286991 — an unverified report by a vehicle owner.
at 36,000 milesNorfolk, VA
STEERING
2014 AUDI A6 STEERING CONTROL FAILED WHILE IN MOTION IN A RESIDENTIAL AREA. THERE WAS NO POWER STEERING AVAILABLE TO ASSIST IN PARKING THE VEHICLE. THE VEHICLE THAN INFORME THE DRIVER TO STOP DRIVING AND HAVE THE VEHICLE TAKEN TO THE DEALER. THE VEHICLE WAS RECENTLY SERVICED IN MAY. THE VIHICLE IS NOT DRIVEN HARD AND ONLY HAD APPROXIMATELY 36,000 MILES.
NHTSA complaint #11240596 — an unverified report by a vehicle owner.