FaultScore

FaultScore report

2012 Audi A8 problems

Owners have filed 17 complaints about the 2012 Audi A8 with NHTSA between 2013 and 2021. The largest single group is the engine & cooling. Across this model's run it ranks 14 of 14 worst.

A

FaultScore 23/100

Higher is worse. Measured against the other years of the Audi A8.

How this is worked out

The numbers

17

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

93,499 mi

Median mileage at failure

Half of reported failures happened before this

13%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 37 vs 50 Severity 0 vs 50 Early failure 21 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Audi A8. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 21
13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Audi A8

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Audi A8

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 4 23.5%

Median failure at 103,000 miles

Fuel & Propulsion 3 17.6%

Median failure at 83,998 miles

Other & Unspecified 2 11.8%

Median failure at 79,500 miles

Steering 2 11.8%

Median failure at 111,123 miles

Airbags 2 11.8%

Median failure at 61,000 miles

Seats 1 5.9%

Median failure at 1,000 miles

Windows, Mirrors & Wipers 1 5.9%

Median failure at 109,500 miles

Acceleration & Cruise Control 1 5.9%

Median failure at 56,000 miles

Electrical System 1 5.9%

Median failure at 121,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 12.5%
25,000 – 49,999 miles 1 6.3%
50,000 – 74,999 miles 2 12.5%
75,000 – 99,999 miles 3 18.8%
100,000 – 149,999 miles 7 43.8%
150,000+ miles 1 6.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2012 Audi A8 4 DR AWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2013 peak 3 Jun 2021

Recalls on the 2012 Audi A8

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2016409 452 units in Canada

Electrical

On certain vehicles, engine coolant could leak through a coolant valve connection. This could cause coolant to migrate into the engine control module, potentially resulting in an electrical short and an engine stall. This would result in a loss of motive power, which could increase the risk of a crash. Correction: Dealers will replace the coolant valve, inspect for coolant migration and repair as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Pittsburgh, PA

ENGINE

Check Engine ON. Diagnosed as cam shaft timing chain failure

NHTSA complaint #11420379 — an unverified report by a vehicle owner.

at 121,000 miles Manakin Sabot, VA

AIR BAGS

AIR BAG LIGHT COMES ON AND STAYS ON EVEN AFTER THE INITIAL STARTUP. VEHICLE IS STATIONARY AND HAS NOT BEEN MOVED. CODED ERROR IS DRIVER HEAD CURTAIN IGNITER SHORT CIRCUIT TO GROUND.

NHTSA complaint #11330266 — an unverified report by a vehicle owner.

at 121,000 miles Manakin Sabot, VA

UNKNOWN OR OTHER

AIR BAG LIGHT COMES ON AND STAYS ON EVEN AFTER THE INITIAL STARTUP. VEHICLE IS STATIONARY AND HAS NOT BEEN MOVED. CODED ERROR IS DRIVER HEAD CURTAIN IGNITER SHORT CIRCUIT TO GROUND.

NHTSA complaint #11330266 — an unverified report by a vehicle owner.

at 121,000 miles Manakin Sabot, VA

ELECTRICAL SYSTEM

AIR BAG LIGHT COMES ON AND STAYS ON EVEN AFTER THE INITIAL STARTUP. VEHICLE IS STATIONARY AND HAS NOT BEEN MOVED. CODED ERROR IS DRIVER HEAD CURTAIN IGNITER SHORT CIRCUIT TO GROUND.

NHTSA complaint #11330266 — an unverified report by a vehicle owner.

at 103,000 miles Forest Park, IL

ENGINE

TL* THE CONTACT OWNS A 2012 AUDI A8. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V619000 (ENGINE AND ENGINE COOLING). THE RECALL REPAIR WAS PERFORMED BY FLETCHER JONES AUDI (1523 W NORTH AVE, CHICAGO, IL 60642, (312) 628-4300). TWO YEARS AFTER THE REPAIR WAS PERFORMED, THE VEHICLE EXPERIENCED SPORADIC ENGINE LEAKS THAT CAUSED THE ENGINE TO SHUT OFF WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.

NHTSA complaint #11244939 — an unverified report by a vehicle owner.

at 160,247 miles Piscataway, NJ

STEERING

POWER STEERING PUMP MECHANICAL MALFUNCTION/ NO POWER ASSIST CUSTOMER STATES STEERING WHEEL IS STIFF NO POWER ASSIT. POWER STEERING PUMP MALFUNCTION PUMP ASSEMBLY FAILED AND POWER STEERING PUMP

NHTSA complaint #11234264 — an unverified report by a vehicle owner.

at 83,998 miles Nashville, TN

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL* THE CONTACT OWNS A 2012 AUDI A8. WHILE DRIVING 45 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AFTER 25 MINUTES AND TOWED TO AUDI NASHVILLE (LOCATED AT 1576 MALLORY LN, BRENTWOOD, TN 37027, (855) 574-8043). THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, BUT INFORMED THE CONTACT THAT A LOOSE CONNECTION WAS FOUND ON THE FUEL PUMP CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE STALLED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,998.

NHTSA complaint #11222486 — an unverified report by a vehicle owner.

at 83,998 miles Nashville, TN

ENGINE

TL* THE CONTACT OWNS A 2012 AUDI A8. WHILE DRIVING 45 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AFTER 25 MINUTES AND TOWED TO AUDI NASHVILLE (LOCATED AT 1576 MALLORY LN, BRENTWOOD, TN 37027, (855) 574-8043). THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, BUT INFORMED THE CONTACT THAT A LOOSE CONNECTION WAS FOUND ON THE FUEL PUMP CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE STALLED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,998.

NHTSA complaint #11222486 — an unverified report by a vehicle owner.

at 109,500 miles Harvest, AL

ENGINE

I'VE RECENTLY HAD TO REPLACE BOTH HIGH PRESSURE FUEL PUMPS AND CAM FOLLOWERS AT COST TO MYSELF EVEN THOUGH AUDI EXTENDED THE WARRANTY DUE TO PREMATURE FAILURES ON SEVERAL AUDIS. APPARENTLY MY VIN WASN'T IN THE LIST . I TRIED CALLING AOA FOR ANY ASSISTANCE BUT WAS TOLD BECAUSE I ONLY OWN ONE(APPARENTLY BRAND LOYALTY MEANS BUYING 2 AT A TIME) AND I BOUGHT IT FROM AN INDEPENDENT DEALER THERE WAS NOTHING THEY COULD DO. I GET ALL MY WORK DONE AT THE LOCAL AUDI DEALER. SINCE THEN I HAVE ALSO HAD TO REPLACE MY WINDSHIELD DUE TO THE SEALS FAILING AND LEAVING ME WITH A WATER FALL IN MY CAR(I SEEN SEVERAL PEOPLE AFFECTED IN FORUMS). NOT TO MENTION THE SHORT IN MY MMI SCREEN AND TAIL LIGHT(SOME OF THE LEDS ARE OUT AND THE EXTENDED WARRANTY I HAD REFUSED TO COVER) THAT NEEDS TO BE FIXED BUT HAS TO BE PUT ON HOLD DUE TO MY THERMOSTAT FAILING. I ONLY HAVE 113,950 MILES AND HAVE BEEN GETTING REGULAR SERVICE. I HAVE HAD MANY CARS OVER THE YEARS AND NEVER HAD THIS MANY PROBLEMS. BETWEEN THE PROBLEMS I'M HAVING AND THE COMMENTS MADE BY AUDI OF AMERICA THIS MAY BE MY FIRST AND LAST AUDI.

NHTSA complaint #11143725 — an unverified report by a vehicle owner.

at 109,500 miles Harvest, AL

VISIBILITY/WIPER

I'VE RECENTLY HAD TO REPLACE BOTH HIGH PRESSURE FUEL PUMPS AND CAM FOLLOWERS AT COST TO MYSELF EVEN THOUGH AUDI EXTENDED THE WARRANTY DUE TO PREMATURE FAILURES ON SEVERAL AUDIS. APPARENTLY MY VIN WASN'T IN THE LIST . I TRIED CALLING AOA FOR ANY ASSISTANCE BUT WAS TOLD BECAUSE I ONLY OWN ONE(APPARENTLY BRAND LOYALTY MEANS BUYING 2 AT A TIME) AND I BOUGHT IT FROM AN INDEPENDENT DEALER THERE WAS NOTHING THEY COULD DO. I GET ALL MY WORK DONE AT THE LOCAL AUDI DEALER. SINCE THEN I HAVE ALSO HAD TO REPLACE MY WINDSHIELD DUE TO THE SEALS FAILING AND LEAVING ME WITH A WATER FALL IN MY CAR(I SEEN SEVERAL PEOPLE AFFECTED IN FORUMS). NOT TO MENTION THE SHORT IN MY MMI SCREEN AND TAIL LIGHT(SOME OF THE LEDS ARE OUT AND THE EXTENDED WARRANTY I HAD REFUSED TO COVER) THAT NEEDS TO BE FIXED BUT HAS TO BE PUT ON HOLD DUE TO MY THERMOSTAT FAILING. I ONLY HAVE 113,950 MILES AND HAVE BEEN GETTING REGULAR SERVICE. I HAVE HAD MANY CARS OVER THE YEARS AND NEVER HAD THIS MANY PROBLEMS. BETWEEN THE PROBLEMS I'M HAVING AND THE COMMENTS MADE BY AUDI OF AMERICA THIS MAY BE MY FIRST AND LAST AUDI.

NHTSA complaint #11143725 — an unverified report by a vehicle owner.

at 109,500 miles Harvest, AL

FUEL/PROPULSION SYSTEM

I'VE RECENTLY HAD TO REPLACE BOTH HIGH PRESSURE FUEL PUMPS AND CAM FOLLOWERS AT COST TO MYSELF EVEN THOUGH AUDI EXTENDED THE WARRANTY DUE TO PREMATURE FAILURES ON SEVERAL AUDIS. APPARENTLY MY VIN WASN'T IN THE LIST . I TRIED CALLING AOA FOR ANY ASSISTANCE BUT WAS TOLD BECAUSE I ONLY OWN ONE(APPARENTLY BRAND LOYALTY MEANS BUYING 2 AT A TIME) AND I BOUGHT IT FROM AN INDEPENDENT DEALER THERE WAS NOTHING THEY COULD DO. I GET ALL MY WORK DONE AT THE LOCAL AUDI DEALER. SINCE THEN I HAVE ALSO HAD TO REPLACE MY WINDSHIELD DUE TO THE SEALS FAILING AND LEAVING ME WITH A WATER FALL IN MY CAR(I SEEN SEVERAL PEOPLE AFFECTED IN FORUMS). NOT TO MENTION THE SHORT IN MY MMI SCREEN AND TAIL LIGHT(SOME OF THE LEDS ARE OUT AND THE EXTENDED WARRANTY I HAD REFUSED TO COVER) THAT NEEDS TO BE FIXED BUT HAS TO BE PUT ON HOLD DUE TO MY THERMOSTAT FAILING. I ONLY HAVE 113,950 MILES AND HAVE BEEN GETTING REGULAR SERVICE. I HAVE HAD MANY CARS OVER THE YEARS AND NEVER HAD THIS MANY PROBLEMS. BETWEEN THE PROBLEMS I'M HAVING AND THE COMMENTS MADE BY AUDI OF AMERICA THIS MAY BE MY FIRST AND LAST AUDI.

NHTSA complaint #11143725 — an unverified report by a vehicle owner.

at 62,000 miles LAS Vegas, NV

STEERING

WITHOUT NOTICE, STEERING CEASED TO FUNCTION WHILE CAR WAS IN MOTION. THIS FAILURE OCCURRED IN A RETAIL PARKING LOT.

NHTSA complaint #11043392 — an unverified report by a vehicle owner.

at 75,257 miles Upper Marlboro, MD

FUEL/PROPULSION SYSTEM

I TOOK MY CAR IN FOR A RECALL ITEM TO BE REPLACED AND I WAS INFORMED THAT MY FUEL RAIL WAS LEAKING GAS. THEY DIDNT SAY IT WAS URGENT SO I LEFT THE DEALERSHIP AND ON MY WAS HOME I HAS THE STRONG SMELL OF GAS. I THEN TOOK MY CAR TO ANOTHER AUDI REPAIR HOP FOR A SECOND OPINION AND WAS TOLD THAT IT WAS SPRAYING FUEL AND THAT IT WAS TOO DANGEROUS TO DRIVE. HE ALSO SAID THAT MY CAR WAS NOT OLD ENOUGH TO HAVE THIS TYPE OF LEAK SO IT MAY BE A DEFECT . HE ALSO SAID IT APPEARED TO HAVE BEEN LEAKING FOR SOME TIME BASED ON THE AMOUNT OF RESIDUE HE SAW NEAR THE LEAK

NHTSA complaint #10919989 — an unverified report by a vehicle owner.

at 38,000 miles Austin, TX

UNKNOWN OR OTHER

I WAS TOLD THIS IS A RECURRING ISSUE, THE ANTIFREEZE GETS INTO THE WIRING HARNESS AND FOR ME THE ENGINE SHUT DOWN WHILE DRIVING DOWN THE HIGHWAY. TO FIX THE ISSUE THEY HAVE TO TAKE THE ENGINE OUT AND REPLACE THE WIRE HARNESS. A VERY EXPENSIVE FIX, I HAVE IT UNDER WARRANTY BUT WAS TOLD I WAS LUCKY, WHICH I ASSUME MEANS IF I DID NOT HAVE THE 100000 MILE WARRANTY I WOULD BE PAYING OUT OF POCKET. BUT IF THIS IS A COMMON ISSUE IT SHOULD BE A RECALL ISSUE.

NHTSA complaint #10897268 — an unverified report by a vehicle owner.

at 56,000 miles Fort Wayne, IN

VEHICLE SPEED CONTROL

AFTER STARTING THE CAR IT WILL TRAVEL OR IDLE FOR 3-6 MINUTES (2-3 MILES) THEN START TO SPUTTER AND STALL. DURING THIS TIME THE YELLOW EPC LIGHT AND ENGINE LIGHT ARE ON. AFTER SITTING FOR 3-8 MINUTES IT MOST OFTEN STARTS BUT WILL NOT IDLE OR TRAVEL UNLESS THE EPC LIGHT GOES OUT. THIS RESTART MAY NOT BE SUCCESSFUL THE FIRST OR SECOND TIME. RUNNING OTHER SOFTWARE, AIR CONDITIONING, AND CRUISE CONTROL HAS NO INFLUENCE. PRELIMINARY COMPUTER CHECK SUGGESTS 14 FAULTS. FURTHER EXAMINATION WILL BE DONE AFTER MAY 30, 2016.

NHTSA complaint #10871300 — an unverified report by a vehicle owner.

at 1,000 miles Greenwich, CT

SEATS

FRONT SEAT PASSENGER AIRBAG REPEATEDLY DEACTIVATES REGARDLESS OF 115 POUND ADULT SITTING PROPERLY IN THE SEAT. SAME ISSUE HAPPENED WITH THE A8 LOANER VEHICLE PROVIDED WHILE THIS CAR WAS BEING SERVICED. AUDI TRIES TO EXPLAIN IT "AS DESIGNED" SUGGESTING THAT THE AIRBAG WOULD HARM THE PASSENGER.

NHTSA complaint #10504480 — an unverified report by a vehicle owner.

at 1,000 miles Greenwich, CT

AIR BAGS

FRONT SEAT PASSENGER AIRBAG REPEATEDLY DEACTIVATES REGARDLESS OF 115 POUND ADULT SITTING PROPERLY IN THE SEAT. SAME ISSUE HAPPENED WITH THE A8 LOANER VEHICLE PROVIDED WHILE THIS CAR WAS BEING SERVICED. AUDI TRIES TO EXPLAIN IT "AS DESIGNED" SUGGESTING THAT THE AIRBAG WOULD HARM THE PASSENGER.

NHTSA complaint #10504480 — an unverified report by a vehicle owner.