Owners have filed 27 complaints
about the 2014 Audi A8 with NHTSA between 2019 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Audi A8. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 24
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2014 Audi A8 4 DR AWD
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2019peak 6Jul 2025
NHTSA investigations into the 2014 Audi A8
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA22001Opened 4 Apr 2022Closed 26 May 2023ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Engine Stall - Turbo Failure
On March 29, 2021, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE 21-009) after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7 equipped with the 4.0L, twin-turbocharged engine. Complainants reported the vehicles would stall with no warning while driving at highway or city traffic speeds. Several of the complainants alleged an inability to restart. The complaints alleged the major contributing factor to the engine stalling was the failure of the turbochargers. The complaints cited the turbocharger fa...
PE21009Opened 29 Mar 2021Closed 27 May 2022ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Engine Stall - Turbo Failure
On March 29, 2021, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 21-009 after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7. The subject vehicles are equipped with 4.0L, twin-turbocharged engine. Complainants reported that the vehicles stall suddenly with no warning while driving on the highway or in city traffic. Several of the complainants alleged an inability to restart. The complaints allege the major contributing factor to the engine stalling is the failure of the turbochargers. The complaints...
Recalls on the 2014 Audi A8
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20221332,548 units in Canada
Engine
Issue: On certain vehicles, the oil strainer for the turbocharger oil supply could get blocked. If this happens, a turbocharger could fail. This could cause loss of engine power and/or cause the engine to stall. Note: This problem could cause different warning messages to display or the engine oil warning light to turn on. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealership to replace the oil strainer for the turbocharger oil supply. The dealer will also inspect and document the performance of the boost pressure system and change the engine oil.
Recall 2020308810 units in Canada
Structure
Issue: On certain vehicles, the engine compartment seal may become loose over time and fall into the engine compartment. If this happens, the seal could contact a hot surface in the engine compartment. Safety Risk: A rubber seal that falls onto a hot surface could cause a fire. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a dealer to install a retaining plate on the engine compartment seal.
Recall 2019040407 units in Canada
Fuel System
Issue: On certain vehicles, the fuel line to the high-pressure fuel pump could leak. This may cause a gasoline odour or leak. Safety Risk: Leaking fuel, in the presence of an ignition source, creates the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for repair. A fuel pressure damper will be installed in the low pressure fuel supply located inside the fuel tank.
Recall 2018344307 units in Canada
Fuel System
On certain vehicles, the fuel supply line for the high pressure fuel pump may become porous over time. This could cause a fuel smell or a fuel leak, which in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the fuel line.
Recall 201332161 units in Canada
Accessories
On certain vehicle the sunroof may have been manufactured incorrectly and could be susceptible to breakage. Sunroof glass panel breakage, while the vehicle is in motion, could cause driver distraction, which could result in a crash causing property damage and/or personal injury. Additionally, broken glass inside the vehicle could pose a risk of injury to vehicle occupants. Correction: Dealers will replace the sunroof glass panel.
In the owners' own words, exactly as filed with NHTSA.
Newark, DE
ENGINE
Car went dead on the hwy without any warning. Dealer has the vehicle for a month now and says there is metal shavings in fuel and need more than 15000/- in repairs to replace fuel pump, 6 fuel injectors fuel line and fuel rail. Metal shavings come from fuel pump Failure there should be micro filters in line to stop them from entering the fuel line and injector with sudden death.
NHTSA complaint #11676666 — an unverified report by a vehicle owner.
Newark, DE
FUEL/PROPULSION SYSTEM
Car went dead on the hwy without any warning. Dealer has the vehicle for a month now and says there is metal shavings in fuel and need more than 15000/- in repairs to replace fuel pump, 6 fuel injectors fuel line and fuel rail. Metal shavings come from fuel pump Failure there should be micro filters in line to stop them from entering the fuel line and injector with sudden death.
NHTSA complaint #11676666 — an unverified report by a vehicle owner.
Granada Hills, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The dealer has been unable to provide repairs for the broken front camera for over three months, which has rendered many of the car's safety features inoperable.
NHTSA complaint #11676075 — an unverified report by a vehicle owner.
Granada Hills, CA
LANE DEPARTURE: ASSIST
The dealer has been unable to provide repairs for the broken front camera for over three months, which has rendered many of the car's safety features inoperable.
NHTSA complaint #11676075 — an unverified report by a vehicle owner.
The dealer has been unable to provide repairs for the broken front camera for over three months, which has rendered many of the car's safety features inoperable.
NHTSA complaint #11676075 — an unverified report by a vehicle owner.
Kalispell, MT
ENGINE
I was driving along on the highway, at normal speeds. When my engine started surging, causing me to speed up and slow down rapidly. Putting the safety of others behind and in front of me in danger. No check engine or any light of that nature turned on. then after another mile or so my engine sputtered then just died. I had to pull to the left side of the road since there way a semi truck to my right and it was rush hour here on [XXX] in Denver, CO. I don't know what the issue was but I was worried if the people behind me could easily get out from behind me as I almost caused a rear end collision. I'm taking my A8 into the mechanic this coming Monday to find out exactly what was wrong. But engines shouldn't just die out on you on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11618250 — an unverified report by a vehicle owner.
Swampscott, MA
ENGINE
The oil strainer needs to be replaced in my car. This is a known issue with Audi and there are many recalls on Audis, with the exception of mine. I read that this can lead to the engine stopping and causing an accident and it can ruin the engine. This has been problem has been reported to me by an independent service center.
NHTSA complaint #11515815 — an unverified report by a vehicle owner.
Swampscott, MA
FUEL/PROPULSION SYSTEM
The oil strainer needs to be replaced in my car. This is a known issue with Audi and there are many recalls on Audis, with the exception of mine. I read that this can lead to the engine stopping and causing an accident and it can ruin the engine. This has been problem has been reported to me by an independent service center.
NHTSA complaint #11515815 — an unverified report by a vehicle owner.
Marion, IA
STEERING
Turbos failed. Was traveling home on a highway, when i pulled off the engine suddenly stalls out and loss of steering occurs as the engine system automatically puts you in park. Switching to neutral leads to a very 'leaden'/heavy driving feeling (Kind of like with no Power steering, but a little better). Able to get it restarted again with some effort. Car will stall out at any point in time when RPM is 1200 or less (you have about .25s to get it back out of that range or it stalls again). Power is sluggish. To avoid stalls, shifts must be rapid and neutral-shift+gas needs to be applied to prevent RPM from being below 1200. Made it home safely, but had it towed to dealership. Dealership notified me that it was a turbo failure, both impellers have become lodged in the side of turbo casing and are stalled out. Nothing preceded this; no engine lights or anything. Effect was sudden and drastic. Temperatures were fine. Attempt to drive to repair shop led to total loss of coolant. It is believed this is a seperate issue.
NHTSA complaint #11450995 — an unverified report by a vehicle owner.
Marion, IA
ENGINE
Turbos failed. Was traveling home on a highway, when i pulled off the engine suddenly stalls out and loss of steering occurs as the engine system automatically puts you in park. Switching to neutral leads to a very 'leaden'/heavy driving feeling (Kind of like with no Power steering, but a little better). Able to get it restarted again with some effort. Car will stall out at any point in time when RPM is 1200 or less (you have about .25s to get it back out of that range or it stalls again). Power is sluggish. To avoid stalls, shifts must be rapid and neutral-shift+gas needs to be applied to prevent RPM from being below 1200. Made it home safely, but had it towed to dealership. Dealership notified me that it was a turbo failure, both impellers have become lodged in the side of turbo casing and are stalled out. Nothing preceded this; no engine lights or anything. Effect was sudden and drastic. Temperatures were fine. Attempt to drive to repair shop led to total loss of coolant. It is believed this is a seperate issue.
NHTSA complaint #11450995 — an unverified report by a vehicle owner.
Barrington, NH
ENGINE
My Audi Certified Preowned A8L, 4.0 TFSI suffered a complete turbocharger failure without any notice. The car went into service 9/30/2013. I purchased the car from the same dealer that originally sold the car in Stratham, New Hampshire on 12/26/2016. I purchased an extended warranty from the dealership for 8 years, 100,000 miles. Thus, the extended warranty expired on 9/30/2021. Car has always been serviced by this Audi Stratham Dealership. During a routine trip, car stalled, went into neutral upon entering a stoplight/intersection and would not re-start. Had to be towed. No modifications ever made to this vehicle. Recently had 75,000 mile service interval completed by Audi. Car now has 81,000 miles. Audi Technical Service Bulletin [21 Engine difficult to start, turbocharger damaged, V8 4.0TFSI 21 17 27 2044640/2 November 21, 2017. Supersedes Technical Service Bulletin Group 21 number 17-24 dated February 2, 2017] describes this problem. Audi refuses to cover the ~$9,000 repair.
NHTSA complaint #11439959 — an unverified report by a vehicle owner.
Akron, OH
UNKNOWN OR OTHER
The rear view mirror on my car fell off of the windshield without warning.As a result,I nearly backed into a lady and her granddaughter in a senior living facility and a woman pushing a shopping cart at the supermarket.My adaptive cruise control isn't working nor is the sunroof.Th rain sensor and headlights have also been compromised.The manufacturer hasn't inspected it.My insurance company has looked at it, but won't cover it.The rear view mirror has the eyes behind me for the last 28 years.It's second nature to me,so to take my eyes off of the road to check my side/blind spots,an actual blind spot exists behind me.There's too many variables that can come into play with life altering results.Please help me with this issue as I have exhausted all of my resources.
NHTSA complaint #11433919 — an unverified report by a vehicle owner.
Akron, OH
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The rear view mirror on my car fell off of the windshield without warning.As a result,I nearly backed into a lady and her granddaughter in a senior living facility and a woman pushing a shopping cart at the supermarket.My adaptive cruise control isn't working nor is the sunroof.Th rain sensor and headlights have also been compromised.The manufacturer hasn't inspected it.My insurance company has looked at it, but won't cover it.The rear view mirror has the eyes behind me for the last 28 years.It's second nature to me,so to take my eyes off of the road to check my side/blind spots,an actual blind spot exists behind me.There's too many variables that can come into play with life altering results.Please help me with this issue as I have exhausted all of my resources.
NHTSA complaint #11433919 — an unverified report by a vehicle owner.
Marlboro, NJ
ENGINE
For technician report, go to: https://getpe.co/4ZT0j2 While driving on a major central NJ highway, slowing to exit, the vehicle shuddered and stalled in lane. The engine EPC light came on and a message to put the car in park to start the engine followed. This made it impossible to move the car off the road. It was necessary to stand behind the vehicle and wave traffic around. A passerby was able to get the car started and moved it off the exit and to a service road shoulder. The car shuddered and died again. Traffic was heavy and the situation was quite dangerous. The car was taken to the dealer. The turbocharger impeller shaft and fins were damage. Please see above link. Also, please see Audi Technical Bulletin 2044640. This is not a unique event.
NHTSA complaint #11418884 — an unverified report by a vehicle owner.
Marlboro, NJ
FUEL/PROPULSION SYSTEM
For technician report, go to: https://getpe.co/4ZT0j2 While driving on a major central NJ highway, slowing to exit, the vehicle shuddered and stalled in lane. The engine EPC light came on and a message to put the car in park to start the engine followed. This made it impossible to move the car off the road. It was necessary to stand behind the vehicle and wave traffic around. A passerby was able to get the car started and moved it off the exit and to a service road shoulder. The car shuddered and died again. Traffic was heavy and the situation was quite dangerous. The car was taken to the dealer. The turbocharger impeller shaft and fins were damage. Please see above link. Also, please see Audi Technical Bulletin 2044640. This is not a unique event.
NHTSA complaint #11418884 — an unverified report by a vehicle owner.
Rindge, NH
POWER TRAIN
Driving home from church, heard a rattle, like a stick was stuck underneath. Then felt loss of power. No warning/engine check light, but car stalled while I was turning left off a highway. When car stalled I had no warning, and no steering or brakes. Husband was able to assist with getting care off road and out of oncoming traffic. We were worried about being able to avoid pedestrians at the corner as we had NO control and they did not seem to be aware of the emergency. Looked online and saw lots of similar stories. Exactly like what happened to us. Mechanic says turbo chargers failed. One is sheered off and one is rubbed/failing. Audi quoted us $14,000 to repair. Car is at 80,700 miles which seems to be 700 miles out of warrantee. All service work has been done by Audi and recorded. Audi is unwilling to help with this issue. This has to be the most scary incident driving I have ever had. It was shocking that there was no warning. And I lost both steering and braking assist while crossing a travel lane and making a turn. It appears that Audi is aware that they have filter/check valve issues for the turbo charger oil supply. They have since upgraded these parts but have failed to replace the faulty parts when cars like ours go in for service. They have also failed to warn people of this potential hazard. We have called Audi Corporate and they say there is nothing they can do to help.
NHTSA complaint #11418433 — an unverified report by a vehicle owner.
Rindge, NH
STEERING
Driving home from church, heard a rattle, like a stick was stuck underneath. Then felt loss of power. No warning/engine check light, but car stalled while I was turning left off a highway. When car stalled I had no warning, and no steering or brakes. Husband was able to assist with getting care off road and out of oncoming traffic. We were worried about being able to avoid pedestrians at the corner as we had NO control and they did not seem to be aware of the emergency. Looked online and saw lots of similar stories. Exactly like what happened to us. Mechanic says turbo chargers failed. One is sheered off and one is rubbed/failing. Audi quoted us $14,000 to repair. Car is at 80,700 miles which seems to be 700 miles out of warrantee. All service work has been done by Audi and recorded. Audi is unwilling to help with this issue. This has to be the most scary incident driving I have ever had. It was shocking that there was no warning. And I lost both steering and braking assist while crossing a travel lane and making a turn. It appears that Audi is aware that they have filter/check valve issues for the turbo charger oil supply. They have since upgraded these parts but have failed to replace the faulty parts when cars like ours go in for service. They have also failed to warn people of this potential hazard. We have called Audi Corporate and they say there is nothing they can do to help.
NHTSA complaint #11418433 — an unverified report by a vehicle owner.
West Simsbury, CT
ENGINE
Driving on extended highway - a few hours - and complete engine failure at an exit. Unsafe as the engine died in the middle of the road. Took multiple attempts to move the vehicle. Blocked traffic and had to have police assist with the physical pushing of the vehicle to a safe place. Already expended $700 plus on towing to an Audi dealer. Turbo failure which I have now learned is very common on this vehicle. Likely failure point is a oil screen, which Audi has known about for probably a decade. Incredible that such a safety issue has not been resolved. Estimate for the repair is $11,000. Vehicle has been perfectly maintained and only 72,000 miles - mostly highway. This is clearly a safety issue that Audi has failed to proactively address. I understand that the oil screen has been redesigned - whether it solves the problem is an open question.
NHTSA complaint #11418437 — an unverified report by a vehicle owner.
Rindge, NH
SERVICE BRAKES
Driving home from church, heard a rattle, like a stick was stuck underneath. Then felt loss of power. No warning/engine check light, but car stalled while I was turning left off a highway. When car stalled I had no warning, and no steering or brakes. Husband was able to assist with getting care off road and out of oncoming traffic. We were worried about being able to avoid pedestrians at the corner as we had NO control and they did not seem to be aware of the emergency. Looked online and saw lots of similar stories. Exactly like what happened to us. Mechanic says turbo chargers failed. One is sheered off and one is rubbed/failing. Audi quoted us $14,000 to repair. Car is at 80,700 miles which seems to be 700 miles out of warrantee. All service work has been done by Audi and recorded. Audi is unwilling to help with this issue. This has to be the most scary incident driving I have ever had. It was shocking that there was no warning. And I lost both steering and braking assist while crossing a travel lane and making a turn. It appears that Audi is aware that they have filter/check valve issues for the turbo charger oil supply. They have since upgraded these parts but have failed to replace the faulty parts when cars like ours go in for service. They have also failed to warn people of this potential hazard. We have called Audi Corporate and they say there is nothing they can do to help.
NHTSA complaint #11418433 — an unverified report by a vehicle owner.
Beaumont, CA
ELECTRICAL SYSTEM
WHEN THE SUNROOF RETRACTS OR CLOSES IT MAKES A LOUD NOISE (SOUNDS LIKE AN MRI MACHINE). I KEEP IT CLOSED FOR POSSIBLE GLASS CRACKING SAFETY REASONS. THIS OCCURS WHILE IDLE OR DRIVING ON ANY STREET/HIGHWAY SURFACE. AUDI THINKS ITS A MOTOR ISSUE AND IS NOT COVERED BY WARRANTY OR ANY RECALL.
NHTSA complaint #11339466 — an unverified report by a vehicle owner.
at 54,000 milesStaten Island, NY
ENGINE
WHILE DRIVING AND GETTING OFF A HIGHWAY EXIT THE VEHICLE WITHOUT NOTICE STARTED TO STALL AS IF MISFIRING AND RUNNING ERRATIC WITHOUT NO ENGINE TROUBLE CODES OR WARNING LIGHTS AT A RED LIGHT STOP. I MANAGED TO GET HOME ABOUT HALF MILE AND ONCE PARKED COULDN'T TURN THE VEHICLE ON. IT ONLY CRANKED AND WHEN IT DID TURN ON IT WOULD SHAKE IDLE ERRATIC AND THEN TURN OFF. TOWED IT TO THE DEALER FEW DAYS LATER AND WAS TOLD NEEDED 2 NEW TURBOS AT A COST OF $12K. ASKED HOW IS THAT POSSIBLE AND WAS TOLD THEY GET STARVED OF OIL AND EVENTUALLY FAIL. THEREAFTER DID SOME RESEARCH AND REALIZED THERE ARE COUNTLESS OTHER IN THE AUDI FORUMS WITH SAME ISSUES ON THE AUDI V8 4.0T ENGINE. THERE ARE TSB'S FROM AUDI ADDRESSING HOW TO FIX THIS PROBLEM THAT IT'S A SMALL OIL STRAINER PROBLEM THAT GETS CLOGGED AND STARVES THE TURBOS AND PREMATURELY FAIL. AUDI REVISED THIS STRAINER PART IT SEEMS BUT NEVER WARNED OR ADVISED ANY AUDI OWNERS WITH THESE ENGINES SO IT CAN BE CHANGED BEFORE IT'S TO LATE. I KNOW HAVE 2 BAD TURBOS BECAUSE OF THIS FAULTY DESIGN WHICH CREATES THIS MAJOR EXPENSIVE PROBLEM FOR A FAULTY PART THAT'S $20. THERE SHOULD BE A RECALL ON THIS PART BEFORE IT'S TO LATE AND MORE DAMAGE OCCURS TO OTHER AUDI OWNERS WITH SIMILAR ENGINES.
NHTSA complaint #11324908 — an unverified report by a vehicle owner.
at 63,410 milesChappaqua, NY
ENGINE
THE CAR ENGINE STALLED WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULDN'T RESTART. HAD TO CALL TOW TRUCK TO TAKE IT TO THE DEALERSHIP. BOTH TURBOS HAD MECHANICAL MALFUNCTION AND HAD TO BE REPLACED.
NHTSA complaint #11324163 — an unverified report by a vehicle owner.
at 48,853 milesTempe, AZ
ENGINE
THE 4.0T ENGINE STARTS TO HAVE TURBO COOLANT LEAK AND PCV VALVE LEAK AT AROUND 48000 MILES. THE COOLANT LEAK COULD CAUSE TURBO FAILURE AND THE CHECK ENGINE LIGHT IS ON. CANNOT HAVE FULL POWER.
NHTSA complaint #11307448 — an unverified report by a vehicle owner.
at 69,000 milesJeanerette, LA
ENGINE
I WAS DRIVING MY CAR AND HAD JUST CROSSED A TRACK, WHEN OUT OF NO WHERE WITH NO WARNING MY CAR STOPPED. MY WHEEL STARTED TIGHTENING AND I COULDN'T PRESS ON THE BRAKES. THANKS GOODNESS I DIDNT HAVE A CAR BEHIND ME BECAUSE THE CAR JUST LOST ALL POWER. I COULDN'T EVEN STEER THE CAR TO THE SIDE OF THE ROAD. TRY TO RESTART THE VEHICLE BECAUSE I WAS DUMB MINDED TO WHAT WAS GOING ON, BUT THE CAR WOULD NOT RESTART. I HAD TO CALL A WRECKER TO COME GET ME AND THE CAR. NOW PICTURE ME, A WOMAN ALONE, IN THE ROAD AT10:30 AT NIGHT, WAITING FOR A WRECKER TO COME GET MY BEAUTIFUL, LUXURY CAR WITH JUST 69,000 MILES AND REGULAR MAINTENANCE UP KEEP. I TOWED THE CAR TO AN AUDI DEALERSHIP TO FIND OUT THAT THE TURBOS WENT OUT ON THE CAR AND WARRANTY WANT COVER THIS $11,071 BILL. PURCHASED THIS CAR AT 39,000 MILES AND PAID A PRETTY PENNY, STILL OWE A PRETTY PENNY ON THIS VEHICLE AND NOW I HAVE TO PAY THIS HUGE REPAIR BILL ON TOP OF A HUGE CAR NOTE. BTW, CAR STILL AT SHOP, STILL NOT RUNNING UNLESS THE TURBOS ARE REPLACE. THIS IS NOT EVEN THE ENGINE ON THE CAR AND IT COST THIS EXPENSIVE.
NHTSA complaint #11279429 — an unverified report by a vehicle owner.
at 61,100 milesDuluth, GA
VISIBILITY/WIPER
SUNGLASSES HOLDER WILL NOT STAY CLOSED AND FALLS DOWN BLOCKING MY REARVIEW MIRROR. TRIED SEVERAL TIMES TO CLOSE IT AND IT WILL NOT CLOSE. I CANNOT SEE CLEARLY OUT OF MY REARVIEW MIRROR WHICH IS HAZARDOUS TO MY DRIVING WHEN TRYING TO SWITCH LANES AND/OR TELL HOW CLOSE SOMEONE IS TO MY BUMPER TO PREVENT MY CAR FROM BEING REAR ENDED. I'M WORRIED THAT AN ACCIDENT MAY HAPPEN DUE TO THIS ISSUE. I RESEARCHED THE ISSUE AND APPARENTLY OTHER AUDI DRIVERS ARE EXPERIENCING THE SAME ISSUE ACCORDING TO ONE AUDI SERVICE FORUM (HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKI-8R-DISCUSSION-129/SUNGLASS-HOLDER-NOT-STAYING-UP-SRSLY-2856965/). THIS ALSO APPEARS TO BE AN ISSUE WITH THE VOLKSWAGON BRANDED CARS.
NHTSA complaint #11276994 — an unverified report by a vehicle owner.