The contact owns a 2016 BMW 320I. The contact stated that the Drive Train Failure, Check Engine, and Engine Overheating warning lights were illuminated. There was a fuel odor coming from the vehicle, and fluid was leaking underneath the vehicle near the muffler and under the driver's side seat. The vehicle was taken to the dealer to be diagnosed, and the codes were cleared but the failures persisted. Another dealer, Hendrick BMW Northlake (10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269); was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact researched and found information about a recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
NHTSA complaint #11729591 — an unverified report by a vehicle owner.
I was driving on a on a busy interstate after work and out of nowhere I get the Temperature warning and start losing power. This is Dangerous! I am submitting this complaint to report a safety‑related defect involving the electric water pump on my 2014 BMW 320i. This issue is widely documented among BMW owners, and several 3‑Series models from the same production years have been included in recalls or service bulletins for premature water pump failure. However, the 2014 BMW 320i (F30 chassis, N20/N26 engine) is not included, despite experiencing the same failure pattern. In my case, the water pump failed without warning. During the coolant bleeding process, there was no circulation or pump activation, indicating a complete pump malfunction. This is consistent with the known failure mode of BMW’s electric water pumps, which can stop working suddenly and cause rapid engine overheating. Because the pump is electronically controlled, there is often no gradual symptom—only an abrupt loss of coolant flow that can lead to engine damage within minutes. This defect poses a significant safety risk. A sudden water pump failure can cause the vehicle to overheat while driving, potentially resulting in engine shutdown, loss of power, or being stranded in unsafe conditions. I was driving on a 2 hour drive on the country road and all of the sudden I received an engine overheating warning and began experiencing a loss of power. Given that BMW has acknowledged similar failures in other 3‑Series models of the same year, it is unclear why the 320i is excluded, despite sharing the same engine family and pump design. I respectfully request that NHTSA review this issue and consider expanding the scope of existing investigations or recalls to include the 2014 BMW 320i. Owners should not be responsible for costly repairs related to a known, widespread defect that affects vehicle safety and reliability.
NHTSA complaint #11722945 — an unverified report by a vehicle owner.
The contact owned a 2016 BMW 320i. The contact stated that while the vehicle was parked, it caught on fire. The vehicle was unoccupied. The contact stated that while walking into the house that she noticed the fuel odor. The contact stated that after entering the residence, the contact walked back out and noticed the vehicle was on fire. The contact noticed the fire coming from the engine hood. The fire department was called. The fire department extinguished the fire. The vehicle and the items in the vehicle were consumed in the fire. The contact stated that the garage, which was attached to the contact's residence, and the items in the garage were consumed in the fire. In addition, the contact stated that the contact's residence was filtered with smoke. The contact stated that, because of the smoke in the contact's residence, the contact was residing in a local hotel. The fire department and the investigator mentioned that the origin of the fire was the engine. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that the vehicle was consumed but the flames. No injuries were sustained. A fire report was filed. No police report was filed. The manufacturer was made aware of the failure, and a case was filed. The contact was offered financial assistance if the contact agreed to purchase a new certified vehicle. The contact declined, and the case was closed. The failure mileage was approximately 160,000.
NHTSA complaint #11693785 — an unverified report by a vehicle owner.
The contact owned a 2016 BMW 320i. The contact stated that after driving approximately 28 miles, arriving at her residence to park the vehicle in the garage, and noticed a burning odor. Upon inspection, a fire was coming from underneath the hood. The contact, lacking a fire extinguisher, attempted to use flour to extinguish the fire. However, upon returning, the fire was larger and made a loud noise as it expanded, before quickly reducing in size. The contact called the fire department and began removing items from the vehicle. The contact retreated to a safe distance from the garage where the vehicle was parked and awaited the fire department's arrival. The Fire Department arrived, and the fire had expanded to the garage, and the fire was extinguished. No injuries were sustained. The vehicle was towed and declared a total loss. A fire inspection determined that the origin of the fire was the engine. A dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
NHTSA complaint #11683254 — an unverified report by a vehicle owner.
The contact owns a 2017 BMW 320i. The contact stated that while his son was driving 35 MPH after an oil change was performed on the vehicle, the message "Engine Temperature High. Drive Moderately to Cool Engine. Consult Service Center" was displayed. The vehicle was towed to the same independent mechanic, where an unknown diagnosis was made. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed that the water pump electrical connector and wiring were corroded, fractured and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer, where it was diagnosed that the water pump and the electrical connector needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. No further information was available. The failure mileage was approximately 94,000.
NHTSA complaint #11662649 — an unverified report by a vehicle owner.
Was simply driving my vehicle to work. It started overheating parked it right away before it got worse as the car alerted had it towed to a shop. The shop informed me that the motor was blown in the pistons went through the motor something with the oil the mechanic and I were looking further into this and it looks like my make and model in year had some recalls about the motor overheating in the past so I would really like this looked into as this might be a recall I’m not sure what else this could be or why this would happen with such low miles
NHTSA complaint #11660219 — an unverified report by a vehicle owner.
i have previously reported this issue, confirmation #11656013. However, after diagnostic with a Certified BMW Service Center, i wish to follow up and add additional details. My 2016 BMW 320 XI is experiencing an issue with the Turbo Oil Feed Line. This is a known issue, reported under SI B11 11 16 on the NHTSA.gov website. i have been told that my specific vehicle / VIN is not included as part of this coverage under the Extended Warranty. However, since my car, N20 Engine is experiencing this specific issue, i am requesting my car be considered to be effected and that it should be included in this extended warranty. i have attached a copy of the Diagnostic / Inspection of my vehicle, dated 4/29/2025
NHTSA complaint #11657771 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2016 BMW 320I. The contact stated that while attempting to start the vehicle after the vehicle had not been driven for a while, there was blue smoke coming from the exhaust pipes. No warning light was illuminated. The vehicle was taken to a local service center, where it was diagnosed and determined that the engine oil feed line to the turbocharger was leaking. The local dealer was contacted; however, the vehicle was not yet repaired. Upon further investigation, the contact related the failure to BMW Warranty Extension: SI B11 11 16; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11656013 — an unverified report by a vehicle owner.
The contact owns a 2016 BMW 320I. The contact stated that while starting the vehicle, there was white smoke coming from the rear end of the vehicle. The contact found information regarding Technical Service Bulletin: SIB 11116 (Engine and Engine Cooling released in July 2017). The vehicle was taken to the dealer to be diagnosed. The dealer linked the failure to the Technical Service Bulletin; however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.
NHTSA complaint #11648688 — an unverified report by a vehicle owner.
I have barely driven this BMW 320i from 2015. It is a well taken car parked in the garage. It has 33,000 miles on it. The check engine light came on so I brought it in for a diagnostic. The error is N63R Engine - Replace Wastegate Actuators and Program the Vehicle. The mechanic told me most BMW's in 2015 had a recall for this issue and this car should have a recall. So, I called BMW and they said it does not have a recall. I checked on the NHTSA site and the car does not have a recall. However, after some research, I found that many models from this year have a recall for this exact issue. This BMW320i from 2015 should also have this recall! There is no coincidence that the Wastegate failed in several models in the same year. To exclude this model from the recalls is unfair.
NHTSA complaint #11641147 — an unverified report by a vehicle owner.
On yesterday i went to the Bmw dealership for service. once i got there i reported that i been smelling a burning smell coming from underneath the hood. well the technician can back and reported i have 3 leaks. i was told i needed to replaced EG58 Gasket oil Filter housing, EN17 cylinder head cover Gasket. i need to know if my 2017 Bmw 320i have a Recall on this matter. i believe in 2022 from what i read today.
NHTSA complaint #11627623 — an unverified report by a vehicle owner.
The contact owns a 2014 BMW 320I. The contact stated that after pulling into a parking lot at approximately 10 MPH and shifting the vehicle into park(P), the message that the engine was overheating was displayed on the instrument panel. After waiting a while for the engine to cool down the contact restarted the vehicle and exited the parking lot. The contact stated that the vehicle began hesitating and sputtering as if the vehicle was going to stall. The contact pulled into another nearby parking lot to park and turn off the vehicle. The vehicle was towed to a certified mechanic and the contact was informed that the water pump had failed and needed to be replaced. The vehicle had not been officially diagnosed. The vehicle had not been repaired. The mechanic referred the contact to the manufacturer. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.
NHTSA complaint #11609883 — an unverified report by a vehicle owner.
I own a 2014 BMW 320IX and first time today, August 20th the Engine Overheat message came on my dashboard and then started to go idle and appear that it was about to die. Upon letting the car sit for a few hours to cool off, within a quarter of a mile of driving the car again the light came up and started to idle and felt like it was going to die again. Twice today, I was left stranded in parking lot and to call a tow truck to have it towed to an independent auto mechanic that fixes BMW. This evening I noticed a recall for 2012 - 2014 BMW 328 and 328IX. This is also an issue with the 2014 BMW 320IX models too. I need this recall to also include the 320IX model. How can this be updated and approved as soon as possible to include this car model and year? Prior to today, there was no indication of an engine or have I ever seen the over heat message come on today. I need to know if I need to take it to a BMW dealership or can it be fixed through the independent car mechanic? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11609851 — an unverified report by a vehicle owner.
I’m not sure why my car was not apart of this water pump recall. I was driving without any warning my car started stalling and then completely stopped on me. I had to pay for a new water pump due to this. I thought that was was strange as I have always be up on all maintenance for my car. My car was in top notch condition and this occurred from no where. Thank God I was not hit.; but this did cause me a lot of hassle and money. I am asking BMW to refund me for my time lost and money spent. My car should be among BMW recall. Please add this car model to the recall and refund me my money.
NHTSA complaint #11609755 — an unverified report by a vehicle owner.
My car shut off on the highway due to my fuel pump delivery system . My gauge is not reading I have enough gas leading me to believe I had gas in my car until it completely shut off . I was able to safely get my car out of the road due to the fact it was early morning and very minimal cars were on the road . I also now currently as well have an issue with the engine,coolant and oil having a leak . According to bmw I need to completely change my intake manifold there is too much leakage and just changing certain components won’t fix it . The whole things needs to be removed and replaced. Once I crank my car up within 10 seconds you can see the smoke start to build up under the hood . I’m pretty sure if I leave it running it will catch fire it’s thick white smoke and it has melted something silver inside as u can see the silver is now black due to it burning .So I write this due to me doing research as to what could have caused these issue and I see there is a recall for the same vin but my not specific car . I anm having the EXACT same issues with my car as the recall. I have 3 of the issues that the recall is for but my model I guess is not included. also have lighting issues .. my back lights tend to work when they want according to pep boys a board of some sort needs to be replaced because the bulbs will not stay in place . Is there a way to add my model to the recall list as it needs to be fixed my car is not operational at this time due to the risk of a fire under the hood
NHTSA complaint #11575192 — an unverified report by a vehicle owner.
The contact owns a 2015 BMW 320I. The contact stated that on several occasions while driving at various speeds, the vehicle started overheating. The contact stated that the check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The contact stated that he observed a burning odor coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 111,588.
NHTSA complaint #11545840 — an unverified report by a vehicle owner.
On July 4, 2023, my kids and I were in Tifton, GA shopping. My car just cut off in the middle of the road. The only way I could get it to turn back on was by turning the car completely off and then turning the car back on. I was in the middle of the road and almost got run over. My car had gas in it and wasn't acting up prior to this happening. I believe that this problem has to do with the fuel pump which causes an engine failure. Also, my parking sensors are not working properly anymore as well.
NHTSA complaint #11530936 — an unverified report by a vehicle owner.