Owners have filed 30 complaints
about the 2002 BMW 325 with NHTSA between 2002 and 2017.
The largest single group is the electrical system.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 64
Against the median year of the BMW 325. 50 means typical for this
model; 100 means roughly double.
Severity — 69
13.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 54
32% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 BMW 325
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
620.0%
1 crashes, 1 fires · median 110,000 mi
Electrical System
620.0%
0 crashes, 1 fires · median 43,000 mi
Doors, Latches & Locks
310.0%
Median failure at 55,000 miles
Windows, Mirrors & Wipers
310.0%
Median failure at 145,000 miles
Tires
26.7%
Median failure at 13,275 miles
Lights
26.7%
Median failure at 113,000 miles
Steering
26.7%
Engine & Cooling
26.7%
Median failure at 18,000 miles
Equipment & Accessories
13.3%
Median failure at 28,000 miles
Seat Belts
13.3%
Median failure at 112,000 miles
Suspension
13.3%
Transmission & Drivetrain
13.3%
Median failure at 24,312 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
522.7%
25,000 – 49,999 miles
29.1%
50,000 – 74,999 miles
522.7%
75,000 – 99,999 miles
313.6%
100,000 – 149,999 miles
522.7%
150,000+ miles
29.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2002peak 3Nov 2017
NHTSA investigations into the 2002 BMW 325
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA09019Opened 18 Dec 2009Closed 28 Sep 2011EXTERIOR LIGHTING
Rear Lamp Illumination
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in th...
PE09036Opened 7 Aug 2009Closed 22 Dec 2009EXTERIOR LIGHTING
REAR LAMP ILLUMINATION
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING T...
DP09002Opened 8 Apr 2009Closed 6 Aug 2009EXTERIOR LIGHTING:BACK UP LIGHTS
REAR LAMP ILLUMINATION
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRI...
Recalls on the 2002 BMW 325
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V698000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2000-2002 325i and 325xi Sedan, and 323Ci, 325Ci, and 330Ci Convertible vehicles. This recall affects certain vehicles that may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. The frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V047000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. These replacement modules contain an air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to lower absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 140,000 milesRochester, NYFire
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10661564 — an unverified report by a vehicle owner.
at 140,000 milesRochester, NYFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10661564 — an unverified report by a vehicle owner.
at 80,000 milesJersy City, NJCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNCONSCIOUS IMMEDIATELY AFTER THE IMPACT. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE HE SUSTAINED BRUISING ON HIS NECK, THE SHOULDERS AND A SEVERE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10633656 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Venice, FL
AIR BAGS
"TAKATA RECALL" I AM TOLD THAT PART IS OUT OF STOCK AND DO NOT KNOW WHEN OR IF IT WILL BE IN STOCK.
NHTSA complaint #11047503 — an unverified report by a vehicle owner.
at 180,000 milesGulfport, MS
AIR BAGS
TAKATA RECALL. WE ARE UNDER RECALL 17V047. FOR FOUR MONTHS, WE HAVE BEEN CALLING AND DOING ON-LINE CHATS WITH BMW OF MOBILE (MOBILE, ALABAMA). EVERY CALL OR CHAT ENDS WITH THEM ASKING FOR OUR PHONE NUMBER AND EMAIL ADDRESS. THEY SAY THEY WILL CONTACT US SHORTLY WITH INFO ON WHEN OR IF THE RECALL CAN BE DONE. THEY HAVE NEVER ONCE CALLED OR EMAILED US BACK. I CAN UNDERSTAND THAT IT MIGHT TAKE A WHILE, BUT THEY COULD AT LEAST LET US KNOW WHAT IS GOING ON WHILE WE ARE DRIVING THIS DANGEROUS CAR. IS THERE ANYTHING WE CAN DO ABOUT THIS, OR DO WE WAIT AND BE IGNORED UNTIL SOMETHING REALLY BAD HAPPENS? AREN'T THEY REQUIRED TO HONOR THIS RECALL?
NHTSA complaint #10990525 — an unverified report by a vehicle owner.
at 10,000 milesInglewood, CA
ELECTRICAL SYSTEM
CAN NOT UNLOCK CAR IN ANY WAY. THE RELAYS IN THE GM5 MODULE WHICH GIVE POWER TO THE ACTUATORS BECOME WEAK AND CAN NOT OPEN CAR. CAR CAN NOT BE OPENED WITH CAR KEY AS KEY HOLE IS ALSO ELECTRONIC. IN THE END I CANT GET INSIDE THE CAR.
NHTSA complaint #10981454 — an unverified report by a vehicle owner.
at 112,000 milesPalm Springs, CA
SEAT BELTS
WHILE VEHICLE WAS IN MOTION ON A STRAIGHT HIGHWAY, THE PASSENGER IN THE RIGHT REAR SEAT LEANED FORWARD, EXTENDING THE SHOULDER SEAT BELT FROM ITS RETRACTOR. THE RIGHT REAR SEAT BELT FAILED TO RETRACT WHEN THE PASSENGER SAT UPRIGHT AND WILL NOT RETRACT NOW THAT THE VEHICLE IS PARKED ON LEVEL GROUND.
NHTSA complaint #10823382 — an unverified report by a vehicle owner.
Dublin, OH
AIR BAGS
TAKATA RECALL. MY COMPLAINT CONCERNS THE DELAY IN PARTS AVAILABILITY TO FIX DRIVER'S SIDE AIRBAG. THIS IS TAKING WAY TO LONG AND AM WORRIED AS TO POSSIBILITY OF INJURY, OR WORSE, IF INVOLVE IN AN ACCIDENT. IN MY OPINION "LACK OF PARTS" IS TAKING WAY TOO LONG .NOTHING HAS HAPPENED YET.
NHTSA complaint #10816177 — an unverified report by a vehicle owner.
at 55,000 milesFranklin Square, NY
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIRD WINDOW REGULATOR BROKE ON MY 2002 BMW 325 - THREE DIFFERENT WINDOWS. I FINALLY GOT SICK OF IT AND CALLED BMW NORTH AMERICA AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE WINDOWS GO DOWN & YOU CAN'T GET THEM BACK UP. I DID AN INTERNET SEARCH AND EASILY FOUND TONS MORE COMPLAINTS. OBVIOUSLY THIS IS A DEFECTIVE PART THAT BMW SHOULD BE FORCED TO MAKE GOOD ON - IT NEEDS TO BE RECALLED AND ANYONE WHO ALREADY PAID TO FIX IT SHOULD BE REIMBURSED. CHEAP ROTTEN PARTS. HERE'S ONE EXAMPLE OF WHAT I SAW WHEN I SEARCHED ON THE INTERNET -. HTTP://REPAIRPAL.COM/REAR-WINDOW-REGULATOR-455 AND HERE IS ANOTHER ONE HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=802143.
NHTSA complaint #10663803 — an unverified report by a vehicle owner.
at 140,000 milesRochester, NYFire
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10661564 — an unverified report by a vehicle owner.
at 140,000 milesRochester, NYFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10661564 — an unverified report by a vehicle owner.
at 80,000 milesJersy City, NJCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNCONSCIOUS IMMEDIATELY AFTER THE IMPACT. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE HE SUSTAINED BRUISING ON HIS NECK, THE SHOULDERS AND A SEVERE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10633656 — an unverified report by a vehicle owner.
at 55,000 milesFlushing, NY
ELECTRICAL SYSTEM
NONE OF THE PASSENGER LOCKS OPEN, AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY HAZARD IF THERE IS AN ACCIDENT OR FIRE. NO ONE CAN GET OUT.
NHTSA complaint #10608800 — an unverified report by a vehicle owner.
at 55,000 milesFlushing, NY
LATCHES/LOCKS/LINKAGES
NONE OF THE PASSENGER LOCKS OPEN, AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY HAZARD IF THERE IS AN ACCIDENT OR FIRE. NO ONE CAN GET OUT.
NHTSA complaint #10608800 — an unverified report by a vehicle owner.
Killen, AL
ENGINE
TL* THE CONTACT OWNED A 2002 BMW 323. THE CONTACT STATED WHILE MAKING A TURN THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN A DEALERSHIP WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN.
NHTSA complaint #10578561 — an unverified report by a vehicle owner.
at 101,000 milesLong Beach, CA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2002 BMW 325. THE CONTACT STATED THAT THE TAIL LIGHTS MALFUNCTIONED AND FAILED INTERMEDIATELY. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND CALLED THE MANUFACTURER BUT WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
NHTSA complaint #10436398 — an unverified report by a vehicle owner.
at 125,000 milesTempe, AZ
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT ALL OF THE EXTERIOR LIGHTS WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT A RECALL WOULD BE ISSUED BY THE END OF OCTOBER FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10433715 — an unverified report by a vehicle owner.
Rochester, MI
STEERING
WE PURCHASED OUR BMW 325 NEW IN 2002. THIS CAR HAS BEEN GARAGE KEPT AND WELL CARED FOR. THE VEHICLE HAS ONLY 70,000 MILES ON THE CAR. THIS CAR IS NOW ON IT'S 3RD SET OF CONTROL ARMS ON THE VEHICLE. I HAVE HEARD THIS IS A COMMON PROBLEM BUT BMW REFUSES TO ISSUE A RECALL OR SERVICE NOTIFICATION. OBVIOUSLY THE PARTS THAT ARE BEING USED TO REPLACE THE PREVIOUS PARTS ARE DEFECTIVE. WE HAVE BEEN TOLD THAT THEY ARE "OFFICIAL" BMW PARTS. IF THIS DEFECT WAS NOT DISCOVERED AND FAILED AT SLOWER OR AT HIGHWAY SPEEDS IT COULD CAUSE LIFE THREATENING INJURIES OR WORSE. ADDITIONALLY THE FIX IS VERY EXPENSIVE TO REPAIR. CAN YOU LOOK INTO THIS?
NHTSA complaint #10428238 — an unverified report by a vehicle owner.
Rochester, MI
SUSPENSION
WE PURCHASED OUR BMW 325 NEW IN 2002. THIS CAR HAS BEEN GARAGE KEPT AND WELL CARED FOR. THE VEHICLE HAS ONLY 70,000 MILES ON THE CAR. THIS CAR IS NOW ON IT'S 3RD SET OF CONTROL ARMS ON THE VEHICLE. I HAVE HEARD THIS IS A COMMON PROBLEM BUT BMW REFUSES TO ISSUE A RECALL OR SERVICE NOTIFICATION. OBVIOUSLY THE PARTS THAT ARE BEING USED TO REPLACE THE PREVIOUS PARTS ARE DEFECTIVE. WE HAVE BEEN TOLD THAT THEY ARE "OFFICIAL" BMW PARTS. IF THIS DEFECT WAS NOT DISCOVERED AND FAILED AT SLOWER OR AT HIGHWAY SPEEDS IT COULD CAUSE LIFE THREATENING INJURIES OR WORSE. ADDITIONALLY THE FIX IS VERY EXPENSIVE TO REPAIR. CAN YOU LOOK INTO THIS?
NHTSA complaint #10428238 — an unverified report by a vehicle owner.
at 88,000 milesSaginaw, TX
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.
NHTSA complaint #10362408 — an unverified report by a vehicle owner.
at 88,000 milesSaginaw, TX
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.
NHTSA complaint #10362408 — an unverified report by a vehicle owner.
at 55,000 milesGlendora, CA
LATCHES/LOCKS/LINKAGES
BEGINNING MID-SUMMER 2010, THE DOOR LOCKS BEGAN WORKING ERRATICALLY. THE SITUATION HAS PROGRESSED AND OFTEN I MUST REACH THROUGH AN OPEN WINDOW TO BE ABLE TO OPEN THE DOOR. THE CENTER LOCKING SYSTEM ALSO DOES NOT RESPOND. THIS IA A POTENTIALLY SERIOUS HAZARD AS A PERSON COULD BECOME TRAPPED IN THE LOCKED VEHICLE AFTER A CRASH BECAUSE THE LOCKS DON'T WORK.
NHTSA complaint #10358504 — an unverified report by a vehicle owner.
at 61,000 milesLakewood, CA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
A FRIEND SAT IN THE PASSENGER FRONT SEAT OF MY CAR AND PULLED THE SEAT BELT OUT - A BIT FURTHER THAN NORMAL, BUT NOT THAT FAR (SHE WEIGHS ABOUT 65KG, SO SHE IS NOT OBESE IN ANY WAY). THE AIR BAG LIGHT SUBSEQUENTLY CAME ON AND WOULD NOT GO OFF. THE REPAIR SHOP SAID IT WAS NECESSARY TO REPLACE THE ENTIRE SEAT BELT ASSEMBLY ($510) IN ORDER TO REPAIR. THIS WAS DONE AND THE LIGHT WENT "OFF" ONCE MORE - FOR THREE MONTHS. THE LIGHT IS ON AGAIN. THIS IS A SAFETY ISSUE AND I HAVE BEEN TOLD THAT AS LONG AS THE LIGHT IS ON, THE AIR BAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I MAINTAIN THIS IS A MANUFACTURER'S DEFECT THAT NEEDS ATTENTION AS IT IMPACTS SAFETY.
NHTSA complaint #10125034 — an unverified report by a vehicle owner.
at 31,000 milesMurray, KY
ELECTRICAL SYSTEM
DT: WHEN VEHICLE HAD ONLY 33 MILES EVERY SINGLE DUMMY LIGHT CAME ON THE CAR JUMPED FORWARD AND DIED OUT. IT HAD BEEN TO SEVERAL DEALERSHIPS IN DIFFERENT STATES , AND THEY SAID IT WAS ALWAYS SOMETHING DIFFERENT. WHILE GOING 65 MPH ALL THE LIGHTS CAME ON AND VEHICLE STOPPED. THE LAST TIME THIS HAPPENED THE BATTERY WAS REPLACED, AND IT HAPPENED AGAIN, AND VEHICLE ALMOST HIT SOMEONE.
NHTSA complaint #10124498 — an unverified report by a vehicle owner.
at 18,000 milesRedwood City, CA
ENGINE AND ENGINE COOLING
I HAVE A 2002 BMW 325CI WITH AUTOMATIC TRANSMISSION WITH ABOUT 22000 MILES. MY CAR'S ENGINE SUDDENLY STALLED WHILE IT WAS MOVING. THE SERVICE ENGINE SOON LIGHT AND ENGINE OIL LIGHT CAME ON AT THE SAME TIME. IT DIDN'T RESPOND WHEN I STEPPED ON THE GAS. I HAD TO TURN OFF AND RESTART THE ENGINE BEFORE IT WILL RUN AGAIN. AND THEN THE SERVICE ENGINE LIGHT AND ENGINE OIL LIGHT WENT AWAY. THIS HAS ALREADY HAPPENED TO MY CAR TWICE. THE FIRST TIME IT WAS ON A FREEWAY AT OVER 65 MPH. I THINK THAT THIS IS VERY DANGEROUS. I HAVE PUT MY CAR IN PETER PAN BMW AT SAN MATEO TO CORRECT THIS PROBLEM. I AM NOT SURE IF THEY CAN FIX IT. I'VE SEEN OTHER PEOPLE REPORTING THE SAME PROBLEM ON BIMMER.ORG. I'M REALLY DISAPPOINTED BY BMW'S QUALITY.
NHTSA complaint #10107619 — an unverified report by a vehicle owner.
Germantown, MD
TIRES:SIDEWALL
MY HUSBAND HAS 2 SETS OF TIRES ONE FOR SUMMER AND ONE FOR WINTER. THE SUMMER TIRES ARE THE ONES WITH THE DEFECT. THE TIRES HAVE ONLY BEEN USED FOR 2 SUMMERS AND THE CAR IS NOT DRIVEN A LOT. THE TIRES STILL HAVE ABOUT 60% THREAD ON THEM. RECENTLY WE NOTICED THAT THE TIRES ARE BUBBLED ON THE INSIDE AND PREVIOUSLY ONE CRACKED. I DON'T KNOW WHAT TO DO. I FEEL LIKE THE TIRES SHOULD STILL BE GOOD FOR ANOTHER 2 YEARS, BUT WITH THE BUBBLES I'M AFRAID THEY'LL BLOW UP. THE TIRES ARE DUNLOP W10 18" 235/4018. PLEASE HELP, I'VE LOOKED ON THEIR WEBSITE AND THERE IS NOT CONTACT. THE STORE WHERE WE PURCHASE THEM IS CLOSED.
NHTSA complaint #10081207 — an unverified report by a vehicle owner.
at 235,000 milesFort Dodge, IA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING CONSUMER HEARD A LOUD RATTLING NOISE COMING FROM THE FRONT PASSENGER WINDOW. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10061563 — an unverified report by a vehicle owner.
VEHICLE CAME OFF THE JACK WHEN NORMAL FORCE WAS APPLIED TO PULL THE WHEEL OFF. ALL THE BOLTS HAD BEEN REMOVED. VEHICLE WAS JACKED UP WHEN THIS OCCURRED. THE WHEEL REMAINED ON THE VEHICLE WHICH PREVENTED IT FROM FALLING ON THE CONSUMER. *AK
NHTSA complaint #10061467 — an unverified report by a vehicle owner.