Owners have filed 196 complaints
about the 2001 BMW 325I with NHTSA between 2001 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 3 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the BMW 325I. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 21
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Power Window Devices AND Controls
1020.4%
Frontal
1020.4%
Side/Window
816.3%
FAN
714.3%
Automatic Transmission
510.2%
AIR Conditioner
36.1%
Cooling System
36.1%
Door
36.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
32.9%
10,000 – 24,999 miles
43.8%
25,000 – 49,999 miles
1110.6%
50,000 – 74,999 miles
1716.3%
75,000 – 99,999 miles
1413.5%
100,000 – 149,999 miles
2726.0%
150,000+ miles
2826.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2001peak 5Aug 2025
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 188,000 milesFines Creek, NCFire
ENGINE
The contact owns a 2001 BMW 325i. The contact stated that while the vehicle was parked overnight and off, the vehicle caught on fire. The contact was alerted by her father that the vehicle was on fire. There were no occupants at the time of the fire. The entire front end of the vehicle was engulfed in flames. The fire department was called to the scene. It was unknown if there was a fire report was filed. There were no injuries sustained. The father of the contact had a truck parked in front and due to the flames of the vehicle fire, it melted the front of the parked vehicle causing damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not driveable after the fire. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
NHTSA complaint #11482276 — an unverified report by a vehicle owner.
at 222,504 milesPorterville, CACrash1 injured
POWER TRAIN
WHEN SHIFTED TO REVERSE ENGINE RPMS WENT WIDEOPEN CAUSING IT TO SPIN OUT OF CONTROL FROM OUR DRIVEWAY INTO MOBILEHOME ACROSS FROM ME THEN INTO A VAN AND SHOVED IT INTO ANOTHER MOBILEHOME
NHTSA complaint #11316989 — an unverified report by a vehicle owner.
at 222,504 milesPorterville, CACrash1 injured
VEHICLE SPEED CONTROL
WHEN SHIFTED TO REVERSE ENGINE RPMS WENT WIDEOPEN CAUSING IT TO SPIN OUT OF CONTROL FROM OUR DRIVEWAY INTO MOBILEHOME ACROSS FROM ME THEN INTO A VAN AND SHOVED IT INTO ANOTHER MOBILEHOME
NHTSA complaint #11316989 — an unverified report by a vehicle owner.
at 222,504 milesPorterville, CACrash1 injured
STRUCTURE:BODY
WHEN SHIFTED TO REVERSE ENGINE RPMS WENT WIDEOPEN CAUSING IT TO SPIN OUT OF CONTROL FROM OUR DRIVEWAY INTO MOBILEHOME ACROSS FROM ME THEN INTO A VAN AND SHOVED IT INTO ANOTHER MOBILEHOME
NHTSA complaint #11316989 — an unverified report by a vehicle owner.
Batonrouge, LAFire
ENGINE
TL* THE CONTACT OWNS A 2001 BMW 325I. WHILE DRIVING 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO A SAFE AREA AND INSPECTED THE VEHICLE. THE CONTACT NOTICED THAT THE COOLING FAN FAILED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 754-1200). THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11084894 — an unverified report by a vehicle owner.
at 300,000 milesMount Olive, MS2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2001 BMW 325I. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE FRONT PASSENGER SUSTAINED AN INJURED RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HERE IN GEAR BMW, I 55, JACKSON, MS) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #11073286 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Sacramento, CA
AIR BAGS
Steering wheel angle sensor internal abc-dsc issues, yellow light is on.. Is there a recall for this issue!? Also front door passenger side air bag is not working, I have used OBD reader to confirm all the above...
NHTSA complaint #11684118 — an unverified report by a vehicle owner.
Sacramento, CA
STEERING
Steering wheel angle sensor internal abc-dsc issues, yellow light is on.. Is there a recall for this issue!? Also front door passenger side air bag is not working, I have used OBD reader to confirm all the above...
NHTSA complaint #11684118 — an unverified report by a vehicle owner.
Saint Petersburg, FL
AIR BAGS
The contact owns a 2001 BMW 325I. The contact received notifications of NHTSA Campaign Numbers: 20V018000 (Air Bags) and 17V047000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact called another local dealer Ferman BMW (31400 US Hwy 19 N, Palm Harbor, FL 34684); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11622909 — an unverified report by a vehicle owner.
at 195,000 milesRedwood City, CA
AIR BAGS
The contact owns a 2001 BMW 325I. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The contact stated that the vehicle was scanned using a hand-held diagnostic machine. The DTC code 02: Ignition Decay 1/Belt Tensioner Driver was retrieved. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 195,000.
NHTSA complaint #11609803 — an unverified report by a vehicle owner.
at 195,000 milesRedwood City, CA
ENGINE
The contact owns a 2001 BMW 325I. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The contact stated that the vehicle was scanned using a hand-held diagnostic machine. The DTC code 02: Ignition Decay 1/Belt Tensioner Driver was retrieved. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 195,000.
NHTSA complaint #11609803 — an unverified report by a vehicle owner.
at 188,000 milesFines Creek, NCFire
ENGINE
The contact owns a 2001 BMW 325i. The contact stated that while the vehicle was parked overnight and off, the vehicle caught on fire. The contact was alerted by her father that the vehicle was on fire. There were no occupants at the time of the fire. The entire front end of the vehicle was engulfed in flames. The fire department was called to the scene. It was unknown if there was a fire report was filed. There were no injuries sustained. The father of the contact had a truck parked in front and due to the flames of the vehicle fire, it melted the front of the parked vehicle causing damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not driveable after the fire. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
NHTSA complaint #11482276 — an unverified report by a vehicle owner.
Phoenix, AZ
STEERING
I am having a major electrical short in my trunk area affecting my critical tail lights functionalities and common trunk function. I cannot use my turning signals or brake lights or lights in general when driving my vehicle from the rear my lights are not operable. This is a huge safety concern and risk that’s need to be recalled affecting millions I'm for certain. Along with that I am having steering issue with my steering rack called “steering Wander”. Not being able to control you vehicle with supreme confidence is a issue which can easily lead to collisions.
NHTSA complaint #11435461 — an unverified report by a vehicle owner.
Phoenix, AZ
EXTERIOR LIGHTING
I am having a major electrical short in my trunk area affecting my critical tail lights functionalities and common trunk function. I cannot use my turning signals or brake lights or lights in general when driving my vehicle from the rear my lights are not operable. This is a huge safety concern and risk that’s need to be recalled affecting millions I'm for certain. Along with that I am having steering issue with my steering rack called “steering Wander”. Not being able to control you vehicle with supreme confidence is a issue which can easily lead to collisions.
NHTSA complaint #11435461 — an unverified report by a vehicle owner.
Phoenix, AZ
ELECTRICAL SYSTEM
I am having a major electrical short in my trunk area affecting my critical tail lights functionalities and common trunk function. I cannot use my turning signals or brake lights or lights in general when driving my vehicle from the rear my lights are not operable. This is a huge safety concern and risk that’s need to be recalled affecting millions I'm for certain. Along with that I am having steering issue with my steering rack called “steering Wander”. Not being able to control you vehicle with supreme confidence is a issue which can easily lead to collisions.
NHTSA complaint #11435461 — an unverified report by a vehicle owner.
at 222,504 milesPorterville, CACrash1 injured
POWER TRAIN
WHEN SHIFTED TO REVERSE ENGINE RPMS WENT WIDEOPEN CAUSING IT TO SPIN OUT OF CONTROL FROM OUR DRIVEWAY INTO MOBILEHOME ACROSS FROM ME THEN INTO A VAN AND SHOVED IT INTO ANOTHER MOBILEHOME
NHTSA complaint #11316989 — an unverified report by a vehicle owner.
at 222,504 milesPorterville, CACrash1 injured
VEHICLE SPEED CONTROL
WHEN SHIFTED TO REVERSE ENGINE RPMS WENT WIDEOPEN CAUSING IT TO SPIN OUT OF CONTROL FROM OUR DRIVEWAY INTO MOBILEHOME ACROSS FROM ME THEN INTO A VAN AND SHOVED IT INTO ANOTHER MOBILEHOME
NHTSA complaint #11316989 — an unverified report by a vehicle owner.
at 222,504 milesPorterville, CACrash1 injured
STRUCTURE:BODY
WHEN SHIFTED TO REVERSE ENGINE RPMS WENT WIDEOPEN CAUSING IT TO SPIN OUT OF CONTROL FROM OUR DRIVEWAY INTO MOBILEHOME ACROSS FROM ME THEN INTO A VAN AND SHOVED IT INTO ANOTHER MOBILEHOME
NHTSA complaint #11316989 — an unverified report by a vehicle owner.
at 243,000 milesRoscoe, IL
SERVICE BRAKES
I HAVE BEEN RECENTLY GETTING THE TAKATA AIRBAG RECALL WHICH I AM GETTING DONE SOON. I NOTICED HOWEVER AN OLD RECALL ON SOME BMW 325IS STARTING IN 2001. AN ISSUE WITH THE HANDBRAKE... THE DATABASE IS SHOWING THAT MY VIN DOESN'T HAVE THIS ISSUE BUT I CAN SURE TELL YOU I HAD THIS ISSUE AND BAD. DRIVING 70 DOWN THE HIGHWAY WHEN THE HANDBRAKE CLAMP OR ADJUSTER... SOMETHING BROKE AND FELL INTO THE DRUM OF THE BRAKE DISC. IT THEN MADE A HORRIBLE NOISE AND FULLY DESTROYED THE PARKING BRAKE ASSEMBLY AND SOUNDED LIKE A WASHING MACHINE FILLED WITH METAL. I TOOK THE DISC OFF AND FOUND ALL THE PARTS JUST INSIDE WRECKED. WAS THIS RECALL NOT COVERED FOR ENOUGH CARS OR DOES A RECALL EXPIRE? I LITERALLY FEEL THIS COULD'VE BEEN A SERIOUS ISSUE IF IT SOMEHOW HAD LOCKED A WHEEL!
NHTSA complaint #11308604 — an unverified report by a vehicle owner.
at 89,000 milesLexington, TX
AIR BAGS
RECALL NUMBER 19V698 COULD NOT BE VERIFIED USING VIN NO WBAAV33481F[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11269392 — an unverified report by a vehicle owner.
at 98,000 milesHogansville, GA
UNKNOWN OR OTHER
EVER SINCE I'VE HAD THE CAR I HAVE HAD OVERHEATING PROBLEMS AFTER REPLACING THE WATER PUMP ALL THE HOSES HVAC HOSES UNDER THE MANIFOLD THE CAR STILL WANTS TO OVERHEAT I'VE BEEN IN TRAFFIC I'VE HAD THIS PROBLEM HAVING A I'M CARS BEHIND ME AND MY TEMPERATURE GAUGE GOING TO AGE AND I CAN'T CRANK THE CAR BECAUSE I DON'T WANT TO RUIN THE MOTOR I'VE HAD TO LET THE CAR COOL BE LATE FOR JOBS WORK AND OTHER THINGS APPOINTMENTS ARE THE CAR COOL DOWN AND I'VE HAD TO ADD COOLANT IN IT AT $20 A PIECE BY THE COOLANT RUNS RIGHT BACK OUT
NHTSA complaint #11243053 — an unverified report by a vehicle owner.
at 98,000 milesHogansville, GA
ENGINE
EVER SINCE I'VE HAD THE CAR I HAVE HAD OVERHEATING PROBLEMS AFTER REPLACING THE WATER PUMP ALL THE HOSES HVAC HOSES UNDER THE MANIFOLD THE CAR STILL WANTS TO OVERHEAT I'VE BEEN IN TRAFFIC I'VE HAD THIS PROBLEM HAVING A I'M CARS BEHIND ME AND MY TEMPERATURE GAUGE GOING TO AGE AND I CAN'T CRANK THE CAR BECAUSE I DON'T WANT TO RUIN THE MOTOR I'VE HAD TO LET THE CAR COOL BE LATE FOR JOBS WORK AND OTHER THINGS APPOINTMENTS ARE THE CAR COOL DOWN AND I'VE HAD TO ADD COOLANT IN IT AT $20 A PIECE BY THE COOLANT RUNS RIGHT BACK OUT
NHTSA complaint #11243053 — an unverified report by a vehicle owner.
at 98,000 milesHogansville, GA
SERVICE BRAKES
EVER SINCE I'VE HAD THE CAR I HAVE HAD OVERHEATING PROBLEMS AFTER REPLACING THE WATER PUMP ALL THE HOSES HVAC HOSES UNDER THE MANIFOLD THE CAR STILL WANTS TO OVERHEAT I'VE BEEN IN TRAFFIC I'VE HAD THIS PROBLEM HAVING A I'M CARS BEHIND ME AND MY TEMPERATURE GAUGE GOING TO AGE AND I CAN'T CRANK THE CAR BECAUSE I DON'T WANT TO RUIN THE MOTOR I'VE HAD TO LET THE CAR COOL BE LATE FOR JOBS WORK AND OTHER THINGS APPOINTMENTS ARE THE CAR COOL DOWN AND I'VE HAD TO ADD COOLANT IN IT AT $20 A PIECE BY THE COOLANT RUNS RIGHT BACK OUT
NHTSA complaint #11243053 — an unverified report by a vehicle owner.
Azle, TX
EXTERIOR LIGHTING
FAULTY TAIL LIGHTS- THE RIGHT TAIL BULB ASSEMBLY ON THE CAR GOT SO HOT IT MELTED ALONG WITH THE PLUG. I CALLED THE BMW HOT LINE 800-525-7417, THEY INFORMED ME THAT THE CAR HAD 2 RECALLS FOR AIRBAGS, ALSO TOLD ME THAT THE CAR HAD A FAULTY TAIL LITE REPAIR IN 2002. I TRAILERED THE CAR ON 4/11/18 TO SEWELL GRAPEVINE BMW, WHERE SCOTT LORD IN THE SERVICE DEPT TOOK IT IN. I ASK FOR THEM TO FIND OUT ALSO ABOUT THE TAIL LIGHT ASSEMBLY MELTING & I LEFT THE PART WITH THE CAR. ON 4/11/18 I RENTED THE SAME TRAILER & WENT TO PICKUP THE CAR, (I LIVE 40 MLS FROM THERE). UPON TALKING WITH MR. LORD, THE 2 RECALLS WHERE PERFORMED & HE SAID THE TECHNICIAN LEFT BROCHURES IN THE CAR ON HOW THE MELTED TAIL LIGHT IS REPAIRED & THAT THE CAR IS TOO OLD FOR THEM TO DO IT. FIRST OFF, THANKS TO NHTSA WEB SITE, I LEARNED THAT THERE WHERE 210,000 OF THESE CARS RECALLED FOR THE SAME PROBLEM, BEGINNING WITH THE YEAR OF THIS CAR. 2ND, I 'VE NEVER KNOWN A RECALL TO EXPIRE UNTIL FIXED. I CALLED BMW RECALL BACK 5/2/18 & SHE SAID NO RECALLS ARE SHOWING NOW & THAT I'D HAVE TO CONTACT NHTSA, SO HERE I AM, DO THEY FIX IT, OR SHOULD I CONTACT A LAWYER? THANK YOU NHTSA! I'M GLAD THERE WAS NOT A CAN OF GAS IN THE TRUNK
NHTSA complaint #11091675 — an unverified report by a vehicle owner.
Azle, TX
ELECTRICAL SYSTEM
FAULTY TAIL LIGHTS- THE RIGHT TAIL BULB ASSEMBLY ON THE CAR GOT SO HOT IT MELTED ALONG WITH THE PLUG. I CALLED THE BMW HOT LINE 800-525-7417, THEY INFORMED ME THAT THE CAR HAD 2 RECALLS FOR AIRBAGS, ALSO TOLD ME THAT THE CAR HAD A FAULTY TAIL LITE REPAIR IN 2002. I TRAILERED THE CAR ON 4/11/18 TO SEWELL GRAPEVINE BMW, WHERE SCOTT LORD IN THE SERVICE DEPT TOOK IT IN. I ASK FOR THEM TO FIND OUT ALSO ABOUT THE TAIL LIGHT ASSEMBLY MELTING & I LEFT THE PART WITH THE CAR. ON 4/11/18 I RENTED THE SAME TRAILER & WENT TO PICKUP THE CAR, (I LIVE 40 MLS FROM THERE). UPON TALKING WITH MR. LORD, THE 2 RECALLS WHERE PERFORMED & HE SAID THE TECHNICIAN LEFT BROCHURES IN THE CAR ON HOW THE MELTED TAIL LIGHT IS REPAIRED & THAT THE CAR IS TOO OLD FOR THEM TO DO IT. FIRST OFF, THANKS TO NHTSA WEB SITE, I LEARNED THAT THERE WHERE 210,000 OF THESE CARS RECALLED FOR THE SAME PROBLEM, BEGINNING WITH THE YEAR OF THIS CAR. 2ND, I 'VE NEVER KNOWN A RECALL TO EXPIRE UNTIL FIXED. I CALLED BMW RECALL BACK 5/2/18 & SHE SAID NO RECALLS ARE SHOWING NOW & THAT I'D HAVE TO CONTACT NHTSA, SO HERE I AM, DO THEY FIX IT, OR SHOULD I CONTACT A LAWYER? THANK YOU NHTSA! I'M GLAD THERE WAS NOT A CAN OF GAS IN THE TRUNK
NHTSA complaint #11091675 — an unverified report by a vehicle owner.
Batonrouge, LAFire
ENGINE
TL* THE CONTACT OWNS A 2001 BMW 325I. WHILE DRIVING 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO A SAFE AREA AND INSPECTED THE VEHICLE. THE CONTACT NOTICED THAT THE COOLING FAN FAILED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 754-1200). THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11084894 — an unverified report by a vehicle owner.
at 300,000 milesMount Olive, MS2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2001 BMW 325I. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE FRONT PASSENGER SUSTAINED AN INJURED RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HERE IN GEAR BMW, I 55, JACKSON, MS) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #11073286 — an unverified report by a vehicle owner.
at 300,000 milesMount Olive, MS1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2001 BMW 325I. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG ABRUPTLY AND WITHOUT AN IMPACT WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THERE WERE NO VISIBLE METAL FRAGMENTS; HOWEVER, THE DEPLOYMENT CAUSED DAMAGE TO THE FRONT PASSENGER DOOR AND CEILING. IN ADDITION, THE FRONT PASSENGER SIDE RIM WAS DAMAGED. THE CONTACT SUFFERED INJURIES TO THE CHEST AND NECK CAUSED BY THE FORCE OF THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 300,000. *TT
NHTSA complaint #11072339 — an unverified report by a vehicle owner.
at 100,049 milesHardy, VA
ELECTRONIC STABILITY CONTROL (ESC)
WILE IN MOTION ONE BRAKE WILL OPERATE AND CAUSE THE VEHICLE TO VEER TO THE SIDE WITH THE MOMENTARY LOCKED BRAKE THIS SAFETY PROBLEM IS CAUSED BY THE YAW CONTROL . THIS PROBLEM HAS HAPPENED ON HIGHWAY AND CITY STREETS STRAIGHT AHEAD OR TURNING.
NHTSA complaint #11044923 — an unverified report by a vehicle owner.
Madsion, CT
AIR BAGS
TAKATA RECALL. I'VE BEEN BOMBARDED WITH 'URGENT RECALL NOTICE' EMAILS (LASTLY 07/14 AND 07/20) AND POSTCARDS FROM BMW, NHTSA AND U.S. DEPARTMENT OF TRANSPORTATION, ABOUT SAFETY RECALL' NOS. 17V-047 AND 13V-172/14V-428. AND MY WIFE RECEIVED A SIMILAR POSTCARD FROM 'BMW OF NORTH HAVEN.' ON AUGUST 10, RITA, BMW RECALL CENTER (1-877-432-7841) CONFIRMED THAT MY CAR WAS DUE FOR REPAIRS, AND ARRANGED FOR AN APPOINTMENT WITH 'BMW OF NEW LONDON,' 543 COLMAN ST, NEW LONDON, CT 06320, WHERE I'VE SPEND THE WHOLE MORNING ON AUGUST 18, ONLY TO BE TOLD BY NICK PARSON (STANDING IN FOR FREDDIE ILLAS, TAG NO.W959), THAT THE AIRBAGS IN MY VEHICLE WERE OF 'THE TYPES WHICH DID NOT NEED A REPLACEMENT', CLAIMED TO RETURN THE VEHICLE WITHOUT ANY AIR BAG ALTERATIONS, BUT ALSO DID NOT GIVE ME ANY WRITTEN CONFIRMATION THAT MY VEHICLE WAS SAFE. THEREFORE, I'VE TRIED TO INQUIRE ABOUT THIS SITUATION BY CONTACTING BY EMAIL CUSTOMERRELATIONS@BMWUSA.COM (CORRESPONDENCE 1-9923906859), WHERE KATIE G., AND SEVERAL OTHERS, ADVISED ME TO CALL 1-800-831-1117 (BMW CUSTOMER RELATIONS AND SERVICES DEPARTMENT), HOWEVER WITHOUT ANY EFFECT. THEN I'VE TALKED TO CRYSTEL, BMW RECALL HOTLINE (1-800-525-7417), WHO, AGAIN, DID NOTHING TO ANSWER MY SAFETY CONCERNS, BUT SWITCHED ME TO TALK TO SOMEONE ELSE, WHICH I FINALLY IGNORED. MOST IMPORTANTLY, I REQUEST A WRITTEN STATEMENT ABOUT THE CURRENT SAFETY STATUS OF MY VEHICLE, CLEAR EXPLANATION WHY I'VE BEEN FORCED TO BRING MY VEHICLE TO A BMW SERVICE STATION, AND FULLY COMPENSATED FOR THE UNNECESSARY TRAVEL, 65 MILES (TOTAL) AND LOST WAGES, $680.
NHTSA complaint #11021587 — an unverified report by a vehicle owner.
at 206,862 milesLawrenceville, GA1 injured
AIR BAGS
MY NAME IS [XXX], I OWN BMW 325I 2001, ON 17TH JULY 2017 , DRIVERS SIDE AND SHOULDER AIRBAGS DEPLOYED WHILE DRIVING WITH NO IMPACT , AFTER 911 CALL LAWRENCEVILLE POLICE OFFICER [XXX] PLACED A REPORT WITH DETAILS, ABOUT THIS ACCIDENT. I WILL ATTACH REPORT NUMBER, 5 WEEKS BEFORE IT HAPPEN I CHANGED 2 FRONT AIRBAGS AT NALLEY BWM ATLANTA. I CONTACTED ADVISOR [XXX], WAS ASKED TO BRING CAR TO SERVICE, AND SAID MY MODULE FAILED,BEFORE ASKED TO AUTHORIZE DIAGNOSTICS, WHAT I WILL ATTACH TO THIS MESSAGE. IM ASKING MORE INFORMATION WHAT I HAVE TO DO IN THIS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11011116 — an unverified report by a vehicle owner.