My vehicle had a faulty PCV valve that was under "Stop Drive," order. I received no correspondence from the NHTSA nor from BMW of North America in regards to this. My BMW X-5 had significant issues that are directly associated with this issue. After contacting BMW of North America directly because I could not reach anyone at my nearest BMW Service Department, it was escalated twice to attempt to arrange for my vehicle that I unknowingly continued to drive. My vehicle has sat undriven since May of 2024. It was finally picked up, towed to the dealership for repairs related to the PCV recall. The PCV valve was replaced and my vehicle was returned to me in undriveable condition. None of the rough idle, burning smell or engine issues were attended to. They simply replaced the valve without further investigation into the damage done by continued driving of a "Stop Drive," order. BMW of North America is placing blame solely on the NHTSA for not sending me correspondence relative to this recall. My vehicle was identified as having the faulty Takata airbags and I received all of the documents sent by both the NHTSA and BMW USA. I now have a undriveable, unsafe vehicle due to the servicer simply replacing a recalled object but not the damage caused by continuing to drive a vehicle that should have had immediate service. Please advise what steps should be taken. Tara Catalano-Smith
NHTSA complaint #11697553 — an unverified report by a vehicle owner.
The contact owns a 2011 BMW 5 Series. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed as a camshaft failure. The contact related the failure to NHTSA Campaign Number- 14V176000 ( Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was 67,000. The VIN was not available.
NHTSA complaint #11512985 — an unverified report by a vehicle owner.
I WAS DRIVING MY CAR ON A ROAD WHEN A WARNING LIGHT CAME ON. I PARKED THE CAR HOME, SINCE I WAS CLOSE TO HOME. THE SAME WEEK I TOOK THE CAR TO A BMW SPECIALIST BECAUSE THERE WAS A NOISE COMING FROM THE ENGINE. AFTER $467.00 SPENT ON LABOR, JUST TO TELL ME I NEED A NEW ENGINE. THIS CAR HAS 72K MILES. THIS IS A CAR THAT I ONLY DROVE ON WEEKENDS AND NOT EVERY WEEKEND. THE CAR IS NOW PARKED IN MY GARAGE BECAUSE TO REPAIR IT IT WILL COST ME $11K. I HAVE HEARD THIS COMPLAINT FROM SEVERAL BMW OWNERS. THE CAR STILL RUNS BUT THE NOISE WILL NO GO AWAY.
NHTSA complaint #11231813 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BMW 5 SERIES. THE CONTACT STATED THAT THE VEHICLE LEAKED OIL AND THE BRAKES FAILED WHILE DRIVING AT LOW SPEEDS. THE BRAKES WORKED NORMALLY WHEN APPLIED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW POWER BRAKE BOOSTER AND VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,932.
NHTSA complaint #11209794 — an unverified report by a vehicle owner.
I HAVE A 2002 525I WHICH I DROVE TO WORK ON JANUARY 15, 2019. AFTER BEING IN WORK FOR 15 MINUTES, I WAS NOTIFIED THAT THE ENTIRE FRONT END OF MY CAR WAS ENGULFED IN FLAMES. THE TOP OF THE HOOD, UNDER THE HOOD, AND UNDER THE FRONT END OF MY CAR WAS COMPLETELY ON FIRE. I HAVE READ ABOUT THE PVC RECALL FOR 2007-2011, BUT I ALSO READ "BMW HAD LOOKED INTO HEAT DAMAGE INVOLVING THE HEATING AND COOLING SYSTEM AS EARLY AS 2007 BUT STEPPED UP ITS ANALYSIS WORK IN SEPTEMBER." THAT WAS FROM A CHRONOLOGY REPORT PROVIDED BY BMW TO NHTSA, AND QUOTED FROM ABCNEWS.GO.COM. WHAT THIS TELLS ME IS BMW DIDN'T LOOK BACK ANY EARLIER THAN 2007. IT WAS TERRIFYING, AND THANK GOD NO ONE WAS HURT. WHAT IS BMW DOING ABOUT THIS? AND WHAT IS MY NEXT COURSE OF ACTION?
NHTSA complaint #11181196 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY OVERHEATED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO EXERCISE CAUTION IN THE EVENT THAT THE VEHICLE MAY HAVE REDUCED ENGINE POWER AND WAS UNCERTAIN IF THE FAILURE WOULD RESULT IN A FIRE. BMW GALLERY OF NORWOOD (918 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062, (888) 441-2338) WAS NOTIFIED OF THE FAILURE, BUT HAD NOT SPECIFIED IF THE FAILURE WAS RELATED TO ANY RECALL CAMPAIGNS OR TECHNICAL SERVICE BULLETINS. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #11176482 — an unverified report by a vehicle owner.
WHILE MAKE TURNS WHILE DRIVING THE VEHICLE AXEL MAKES POPPING NOISE AND STEERING WHEEL JERKS VIOLENTLY. TOOK TO SHOP THEY SAID NOTHING FOUND WRONG WITH CAR. CV AXEL REPLACED ON BOTH SIDES PROBLEM STILL PERSISTS.ALSO NOT EVEN 10K MILES THE CAR WENT THRU 2 BELT TENSIONER CAUSING THE DRIVE BELT TO SNAP/TEAR.
NHTSA complaint #11155399 — an unverified report by a vehicle owner.
ON SUNDAY 12/03 I SUDDENLY HEARD A KNOCKING NOISE WHILE ACCELERATING AND IMMEDIATELY REACHED THE DEALERSHIP TO HAVE THE CAR CHECKED. THE DIAGNOSIS I RECEIVED IS THAT THERE HAS BEEN A FATAL FAILURE OF BEARING THAT CAUSE THE ENGINE TO GET DAMAGED AND IN NEED TO BE REPLACED. I LOOKED UP ON THE WEB AND FOUND OUT THAT IN 2014 BMW HAD A WORLDWIDE RECALL OF 2010 5 SERIES MODELS FOR A DEFECT IN THE ENGINE WHICH WOULD HAVE GENERATED THE SAME FAILURE I HAVE EXPERIENCE, SUDDENLY, ON SUNDAY. MY CAR WAS NEVER RECALLED, BUT THE FAILURE MODE AND THE YEAR OF THE MODEL ARE STRIKINGLY SIMILAR. THE RECALL I AM REFERENCING IS 14V-176 FOR THE VANOS. THE AFFECTED 5 SERIES MODELS WERE PRODUCED BETWEEN FEBRUARY 2010 ' AUGUST 2011. MY 5 SERIES WAS MANUFACTURED ON OCTOBER 2009, THEREFORE NOT INCLUDED IN THE RECALL. HOWEVER THE FAILURE IS IDENTICAL TO THE ONE DESCRIBED BY THE RECALL AND I FEEL THAT THE RECALL SHOULD HAVE BEEN MORE INCLUSIVE. MY 535 HAD 130 K MILES, WHICH DO NOT WARRANT SUCH A DRASTIC FAILURE, ESPECIALLY SINCE HAS BEEN DILIGENTLY SERVICED BY THE DEALERSHIP SERVICE. LAST OIL CHANGE HAD STILL 9000 MILES TO SPARE AND WHEN THEY REPLACED THE FILTER NOTHING WAS NOTICED. SUCH A DRASTIC AND RAPID FAILURE IT IS NOT OTHERWISE EXPLAINABLE.
NHTSA complaint #11056120 — an unverified report by a vehicle owner.
THE PASSENGER SEAT AIRBAG MALFUNCTIONED CASING THE SEAT TO HAVE TO BE REMOVED AND SENSOR REPLACED. THERE WAS A RECALL ON THIS BUT MY CAR, AND 2 OF MY FRIENDS CARS WERE NOT INCLUDED ON THE RECALL, MY FRIENDS WERE CHARGED BY THE DEALERSHIP. MY ENGINE LEAKS OIL ONTO THE EXHAUST MANIFOLD CAUSING SMOKE IN THE CAB AND POTENTIAL FIRE HAZARD. ON EVERY BM I HAVE EVER OWNED THE RADIATOR LEAKS FLUID WHICH IS ENVIRONMENTALLY HAZARDOUS AND SHOULD HAVE BEEN RECALLED.
NHTSA complaint #10939903 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
NHTSA complaint #10938827 — an unverified report by a vehicle owner.
I WAS DRIVING AT ABOUT 65 MPH ON A HIGHWAY UPHILL, ENGINE COMPLETELY STALLED, NO POWER, GOT A MESSAGE "DRIVE-TRAIN MALFUNCTION, NO MAXIMUM OUTPUT, DRIVE MODERATELY". I WAS SURROUNDED BY CARS/SEMI TRUCKS, VERY DANGEROUS SITUATION. MANAGED TO PULL OVER ON THE SHOULD. COULD NOT RESTART CAR, GOT A MESSAGE "AUTOMATIC START/STOP DEACTIVATED: ENGINE WILL NOT START AUTOMATICALLY. PRESS THE START/STOP BUTTON TO START THE ENGINE." ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY RESTARTED THE CAR. CONTINUED TO DRIVE ON THE HIGHWAY FOR ABOUT 10 MILES @ 60-65 MPH. AT A LOCAL STREET, AS I SLOWED DOWN TO APPROACH A TRAFFIC LIGHT, ENGINE STALLED AGAIN, NO POWER, CAR STOPPED IN THE MIDDLE OF ROAD, GOT THE TWO SAME MESSAGES, COULD NOT START CAR. ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY STARTED THE CAR.
NHTSA complaint #10895472 — an unverified report by a vehicle owner.
THE 2006 BMW 5 SERIES USED ALUMINUM HEAD AND VALVE COVER BOLTS WHICH WERE OVER-TORQUED DURING ASSEMBLY AND BREAK AFTER APPROXIMATELY 80K. BMW ADMITS THIS PROBLEM EXISTS BUT REFUSES TO ISSUE A RECALL. BMW'S REPAIR COST IS ~$6000. THESE BOLTS ARE NON SERVICEABLE AND SHOULD NEVER BE REMOVED, WHEN BROKEN THEY CAUSE MASSIVE OIL LEAKS AND POSSIBLY FIRE. I CONTACTED BMW, THEY REQUESTED TO REVIEW THE CAR. BMW AGREED THAT THE BOLTS WERE BROKEN THEN REFUSED TO FIX THE PROBLEM CLAIMING THE CAR HAS TOO MANY MILES. BMW KNEW THE MILEAGE WHEN THEY REQUESTED TO REVIEW THE PROBLEM ... WHY WASTE MY TIME IF THEY KNEW THEY WERE GOING TO DO NOTHING? MY VEHICLE NOW LOSSES APPROXIMATELY 1-2 QUARTS OF OIL PER 100 MILES. I AM CHAGRINED THAT BMW WILL NOT ADMIT THEIR MANUFACTURING DEFECT. I HAVE MAINTAINED THIS CAR WITH CARE AND OTHER THAN THE OIL LEAK FROM THE BROKEN BOLTS THE CAR IS IN PERFECT CONDITION - BUT IS NO LONGER DRIVABLE.
NHTSA complaint #10677109 — an unverified report by a vehicle owner.
THE VEHICLE STALLED WHILE I WAS DRIVING ON THE FREEWAY. THE STALL IS RELATED TO THE CAMSHAFT SENSOR NOT PROPERLY WORKING AND THE FUEL SYSTEM NOT WORKING PROPERLY. I HAVE A 2009 BMW 528I. IN APRIL 2014 BMW DID A RECALL RELATED TO THE CAMSHAFT FOR 2010 - 2014 528 BMW'S. I CONTACTED MY LOCAL DEALER AND THE NATIONAL BMW DEALER TO LET THEM KNOW I WAS HAVING THE SAME PROBLEM WITH MY 2009 AND TO SEE IF THEY WERE GOING TO EXPAND THE RECALL TO INCLUDE THE 2009 MODELS. THEY TOLD ME NO AT THIS TIME THEY DIDN'T HAVE ANY INFORMATION REGARDING EXPANDING THE RECALL. I ALSO LET THEM KNOW THAT I HAD ANOTHER PROBLEM WITH THE CAR THAT COULD BE RELATED TO THE CAMSHAFT. THE CAR'S FUEL SYSTEM WAS LEAKING.THE GAS WAS NOT PROPERLY GOING TO THE ENGINE AND IT WAS FLOWING BACK INTO THE CAR AND THE EXHAUST. YOU COULD SMELL GAS IN THE CAR AND SEE PUDDLES OF GAS WHEN THEY LIFTED THE BACK SEAT OF THE CAR. THE MECHANIC TOLD ME I WAS DRIVING A BOMB. I PAID $450 TO HAVE THAT REPAIRED. BMW NEEDS TO EXPAND THE RECALL TO INCLUDE THE 2009 CARS.
NHTSA complaint #10586316 — an unverified report by a vehicle owner.
I BOUGHT THE CAR IT HAD AN OIL LEAK, RADIATOR LEAK, DEVELOPED AN AIR BAG MALFUNCTION, THE ENGINE STOPPED RUNNING, TAR IS ACCUMULATING ON TOP OF THE SUNROOF EVERY TIME I OPEN IT, THE HEATER FAN MAKES NOISE, THE TRANSMISSION MAKES NOISE AFTER FOUR ATTEMPTS IT IS STILL LEAKING OIL. ALL OF MY FRIENDS WHO OWN BMW'S HAVE ALSO HAD AIR BAG MALFUNCTIONS. NONE WERE PART OF THE RECALL, ALL PAID $1,300.00 TO HAVE IT FIXED. BMW SHOULD HAVE RECALLED ALL OF THEM. THE PURPOSE OF RECALLING SOME IS TO AVOID A TOTAL RECALL. THEY ARE BUILDING THEIR CARS WITH INFERIOR PARTS SO THAT THEY DO NOT LAST FOR MORE THAN 60,0000 BEFORE MAJOR PROBLEMS OCCUR. ONE OF MY FRIENDS HAS SPENT OVER $10,000 ON REPAIRS TO HIS 2004 X3.
NHTSA complaint #10585739 — an unverified report by a vehicle owner.
I TOOK MY CAR TO THE DEALERSHIP FOR REGULAR MAINTENANCE (OIL CHANGE ETC). THEY FOUND RIGHT SIDE ENGINE MOUNT BOLT BROKEN WHICH CAN CAUSE ADDITIONAL DAMAGE TO THE CAR. THIS WAS REPORTED AS A SAFETY CONCERN. I AM THE SOLE DRIVER AND HAVE NEVER HAD ANY ISSUES OR UNUSUAL ROAD CONDITIONS. I SEARCHED ON INTERNET AND I FOUND A LOT OF COMPLAINTS WITH 2008 BMWS (5 SERIES AS WELL AS 3 SERIES). DEFINITELY SHOULD BE A SAFETY RECALL !!!
NHTSA complaint #10584080 — an unverified report by a vehicle owner.
I BOUGHT A USED BMW FROM LONG ISLAND AUTO FIND. BEFORE PICKING IT UP I TOLD NICK CERTAIN THINGS NEEDED TO BE DONE THERE WAS A DRAFTY SOUND COMING FROM THE MOON ROOF THE CENTER RIMS WERE CORRODED, BOLTS WERE MISSING FROM THE VALVE COVER. I WAS CALLED THREE DAYS IN A ROW BY NICK WHO CLAIMED EVERYTHING WAS DONE AND THE CAR WAS READY TO BE PICKED UP. WHEN I GOT THE RE NOT ONLY WAS THE BATTERY DEAD, NOTHING ON MY LIST WAS DONE! I HAVE SINCE HAD THE CAR 5 MONTH AND I HAS BEEN IN THE SHOP 5 WEEKS SO FAR. PASSENGER SIDE AIR BAG MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS AN OIL LEAK THAT CAUSED MY EYES TO WATER AND LEAVES A FUNNY TASTE IN MY MOUTH. THIS TOOK THREE DIFFERENT ATTEMPTS TO FIX. THE CAR MOVES FROM SIDE TO SIDE AT 65 MPH. THE CAR JUST DIED WHILE TAKING MY WIFE TO WORK. I BROUGHT IT TO THE SHOP IT DID IT ON THE MECHANIC BUT HE COULD NOT DETERMINE THE CAUSE. HE SAID IT WAS SAFE TO TAKE TO FLORIDA WHICH IS THE REASON I BOUGHT IT. IT STALLED IN FLORIDA WHILE ENTERING AN INTERSECTION THEN AGAIN IN DELAWARE AT 3:30 IN THE MORNING AND 13 DEGREES! AND AGAIN ON THE BQE AS THREE LANES OF TRAFFIC MERGED INTO ONE.I HAVE 2 FRIENDS WITH THE SAME CAR THEY WERE CHARGED $1300 TO FIX THE "AIR BAG MALFUNCTION"EVERYONE SHOULD BE REIMBURSED. I AM TOLD THE GASKETS BECOME BRITTLE AND LEAK. ALL OF THESE ISSUE'S SHOULD BE PART OF A RECALL.
NHTSA complaint #10573900 — an unverified report by a vehicle owner.
I WAS DRIVING APPX 40MPH WHILE ON A LOCAL ROAD SLIGHTLY UPHILL, ENGINE SHUT OFF WITHOUT WARNING, LOST POWER STEERING AND BRAKE ASSIST. LUCKILY NO CARS AROUND ME SO I WAS ABLE TO BARELY ROLL OVER TO THE ROADSIDE. CAR WOULD NOT START AGAIN, WAS TOWED TO DEALERSHIP. REPLACED ECU FOR A TOTAL COST OF $2K.
NHTSA complaint #10568719 — an unverified report by a vehicle owner.
REPORTED ENGINE LEAKING TRANSMISSION FLUIDS (LESS THAN 40,000 MILES AT THE TIME REPORTED) AND WAS ADVISED BY BMW DEALERSHIP THAT THIS IS A COMMON PROBLEM, REPAIRS EXCEED $1000. BMW OF NORTH AMERICA, LLC'S ADVICE THAT IF TRANSMISSION GOES UNREPAIRED, RISK TRANSMISSION LOCKING UP AND NO LONGER DRIVABLE. BMW IS AWARE OF LATENT DEFECT AND POTENTIAL DAMAGE, SHOULD MAKE REPAIRS FREE OF CHARGE. BMW SHOULD ALSO BE CONCERNED WITH ENVIRONMENTAL IMPACT. TRANSMISSION FLUID RELEASES TOXINS THAT WHEN LEACHED INTO GROUNDWATER, REALSEASES CONTAMINATES INTO SOIL AND WATER, AND POTENTIALLY HARMFUL TO ECOSYSTEM.
NHTSA complaint #10496662 — an unverified report by a vehicle owner.