2009 BMW X5 fuel system problems

FUEL/PROPULSION SYSTEM

Crank no start scanner saying it is in 3rd gear not park.

NHTSA complaint #11602460 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact’s son owns a 2009 BMW X5. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The contact was able to veer the vehicle off the road. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump module failed and needed to be replaced. The contact was then informed by the mechanic of NHTSA Campaign Number: 16V746000 (Fuel System, Gasoline). The dealer was notified of the failure and confirmed that the VIN was included in the NHTSA Campaign Number 16V746000 (Fuel System, Gasoline). The vehicle was then towed to the dealer where the contact was informed that the VIN was included NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) but not the recall related to the failure. The vehicle had not been repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 140,000.

NHTSA complaint #11525866 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The vehicle backfires and stalls on the road due to BMWs defective pcv crankcase valve. The valve put pressure inside engine which it couldn't handle causing a blown gasket and oil leak, the leak fell on the serpentine belt and AC belt and they slipped off. Causing the power steering to lock up on me while driving. The engine has a whistling noise coming from it. I'm parking and towing to bmw. I can diagnose it without there scanner. This is crazy and very dangerous.

NHTSA complaint #11521841 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My engine is being effected by the recall. There is smoke and a burning smell coming from my engine. The Recall was issued March 2 2002 and today is January 11, 2022. My truck is driving worse daily and I can not get it inspected because it will not read my system.

NHTSA complaint #11501386 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

During extreme hot days car has just stopped without warning three times. Fuel pump has been replaced twice , now they are saying wiring from the fuel pump to the computer system the wiring bad? No warning ever!

NHTSA complaint #11476089 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I just went to Union Park Bmw about my car, they stated that my car fuel pump was recalled in 2017 so it was fixed, in 2021 l was stranded twice in 100 degree weather on the side road when the fuel pump went out, so this is the third time this vehicle has had new fuel pumps, now this month on Tuesday 7 /19 when it was hot as hades it stopped again same way it did prior , had it towed and they stated it was wiring that leads to the engine from the fuel pump. They made sure as part of there man made 358.00$ diagnosis that it was not related to the fuel pum.

NHTSA complaint #11476191 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was returning home from work and the engine started to sputter/vibrate. I was right next to a gas station and as I was pulling into the gas station, the engine died and would not restart. I had the car towed and then I proceeded to troubleshoot the problem. I did a fuel pressure test and found that there was no fuel pressure. I tested the fuel pump relay and found it to be operational. I accessed the primary fuel pump to check power and found the fuel pump wiring to be missing an inch of insulation on both wires and the insulation is brittle for another inch or two. There were two splices on the fuel pump wiring where recall #16V746000 was performed and a new connector was spliced in. Those two splices were melted together. Recall #16V746000 was a problem with the fuel pump connector melting due to loose wiring. I have concern that there is still an issue with the fuel system wiring overheating or the repair process is not adequate to solve the issue.

NHTSA complaint #11455603 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THERE HAVE BEEN TWO OCCASIONS THAT I HAVE CHANGED THE FUEL PUMP ON MY VEHICLE. IT IS EXTREMELY DANGEROUS THAT IT TURNS OFF SUDDENLY. I AM SO AFRAID THAT THIS MIGHT JUST HAPPEN WORST THING IS THAT THERE ARE NO LIGHT INDICATORS THAT WILL TELL YOU THAT THERE IS SOMETHING WRONG.

NHTSA complaint #11320844 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

LETTER FROM CONGRESSMAN PRAMILA JAYAPAL ON BEHALF OF CONSTITUENT REGARDING VEHICLE SAFETY RECALL THAT DEALER WON'T HONOR FOR HIS 2009 BMW X5. *LD THE CONSUMER STATED 5 MINUTES AFTER GETTING AN OIL CHANGE, THE FUEL PUMP FAILED LEAVING THE CONSUMER STRANDED.

NHTSA complaint #11316351 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I OWN A 2009 BMW X5 DIESEL. BMW HAS RECOGNIZED AN ISSUE WITH A SENSOR IN THE SELECTIVE CATALYTIC REDUCTION (SCR) ACTIVE TANK. THE TANK STORES DIESEL FLUID. DIESEL FLUID IS ADDED INTO DIESEL TO REDUCE THE AMOUNT OF EMISSIONS THAT IS RELEASED FROM THE VEHICLE. BMW EXTENDED THE WARRANTY FOR THIS PART BUT IT IS UNKNOWN HOW THEY DETERMINE THE AMOUNT OF THIS EXTENSION. MY VEHICLE IS OVER THE EXTENDED WARRANTY BY 4 MONTHS BUT UNDER THE MILEAGE LIMIT BY 40,000 MILES. THIS ISSUE SHOULD BE A RECALL CALL AND NOT AN EXTENDED WARRANTY WITH LIMITED TIME TO REPAIR THE ISSUE. I ATTEMPTED TO RESOLVE THIS WITH SEAN S. AT BMW CUSTOMER RELATIONS BY INFORMING HIM THAT THIS IS MY COMMUTER VEHICLE AND I HAVE TO DRIVE THIS CAR EVERY DAY. I ALSO INFORMED HIM THAT IF NOT RESOLVED THIS WILL LEAD TO A LARGE AMOUNT OF POLLUTION RELEASED TO THE ENVIRONMENT. SEAN S. ACTING AS A REPRESENTATIVE OF BMW NORTH AMERICA STATED THEY ARE ONLY CONCERNED ABOUT THEIR BUSINESS AND THEIR BOTTOM LINE AND ONLY WILL ASSIST ME IF I'M A LOYAL CUSTOMER. THEY VIEWED ME AS NOT A SMART BUSINESS MOVE TO FIX THE ISSUE AND INDICATED THEY ARE NOT CONCERN FOR THE ENVIRONMENT AND OK FOR ME TO CONTINUE TO DRIVE THIS CAR THAT IS PUTTING OUT 10X THE AMOUNT OF POLLUTION AS GAS. RESEARCHING THE INTERNET THERE ARE MANY BMW X5 OWNERS DRIVING THEIR VEHICLE WITH THIS DEFECTIVE SENSOR AND MANY USING HACKS TO TRICK THE ECU AND MANY USING ALTERNATIVE NON OEM PARTS AND FORCING A FITMENT. ALL OF THIS IS DUE TO THE LIMITED TIME BMW IS OFFERING TO FIX THIS ISSUE AND THE EXTREME COST OF THE REPAIR AT A BMW SERVICE CENTER.

NHTSA complaint #11287653 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKENNA BMW (LOCATED AT 10900 FIRESTONE BLVD, NORWALK, CA 90650, (562) 219-4570), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) AND THE FUEL PUMP WAS ALSO REPAIRED UNDER WARRANTY AT MCKENNA BMW; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,025.

NHTSA complaint #11181087 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHILE DRIVING AT SPEEDS UP TO 70 MPH, THE VEHICLE SHUTS OFF COMPLETELY WITH NO WARNING SIGNS. WHEN VEHICLE SHUTS OFF, ALL SYSTEMS ARE COMPLETELY OFF INCLUDING POWER STEERING, ANTILOCK BRAKING, THE ENGINE ITSELF, ALL ELECTRICAL SYSTEMS, LIGHTS - EVERYTHING COMPLETELY POWERLESS. THE CAR WILL THEN NOT START FOR 10-15 MINUTES, BUT NO CHECK ENGINE LIGHTS, AND MOST IMPORTANTLY NO ERRORS LOGGED IN THE COMPUTER. THE FIRST 2 TIMES THIS HAPPENED WAS ON A FREEWAY AT 60-70MPH CRUISING SPEED. NO SOUNDS OR WARNINGS THE X5 IMMEDIATELY SHUTS OFF. WE HAVE BEEN FORTUNATE ENOUGH TO AVOID A MAJOR ACCIDENT OR SEVERE INJURY/DEATH THIS COULD EASILY CAUSE. THIS HAPPENED 5 TIMES OVER A 14 MONTH PERIOD, EVEN AFTER 2 BMW CERTIFIED FIXES. AFTER THE FIRST INCIDENT, WE BROUGHT IT DIRECTLY TO BMW NORTHWEST IN FIFE WA. THE SERVICE DEPARTMENT EXAMINED THE VEHICLE, TALKED WITH BMW US HEADQUARTERS - THEIR RECOMMENDATION WAS THAT WE PAY $800 TO HAVE THE ENTIRE FUEL SYSTEM CLEANED, AND THE CAUSE OF THE PROBLEM WAS LIKELY DEBRIS IN THE FUEL LINES. WE CONSENTED TO THE FIX AND PAID FOR THE REPAIR. AFTER GETTING THE VEHICLE BACK IT HAPPENED 2 ADDITIONAL TIMES. ONCE AGAIN ON A FREEWAY GOING 60 MPH, ANOTHER TIME ON A SIDE STREET GOING 30 MPH. WE THEN TOOK IT BACK TO BMW NORTHWEST, THEY FOUND THAT THERE WERE 3 PARTS IN THE FUEL SYSTEM THAT HAD NOT BEEN 'RECALLED' BUT WERE UNDER SOME TYPE OF WARRANTY. CLAIMED IT WAS A FREE $3500+ REPAIR, WE TOOK IT HOME AFTER THE 'FIX'. 3 MONTHS LATER, THE SAME ISSUE OCCURRED 1 TIME WHILE DRIVING THE VEHICLE AT ABOUT 35 MPH. TOOK IT BACK TO BMW NW AGAIN, THIS TIME THEY ARE CLAIMING 3 FUEL INJECTORS NEED TO BE REPLACED (BUT THEY RECOMMEND ALL 6, EVEN THOUGH THEY WERE PREVIOUSLY DETERMINED NOT TO BE THE CAUSE OF THE ISSUE). THEY WANT TO 'ELIMINATE' THE POSSIBILITY WITH THE SAID FIX BUT BELIEVE THAT IS LIKELY NOT THE CAUSE AND THE ROOT IS ELECTRICAL ISSUES.

NHTSA complaint #11074370 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

IN HEAVY TRAFFIC, THE VEHICLE LOST POWER UNEXPECTEDLY. THE FUEL INJECTOR MALFUNCTIONED. THIS WAS DUE TO WATER LEAKING TO THIS AREA AS IT IS NOT PROPERLY PROTECTED.

NHTSA complaint #11071890 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT WAS UNABLE TO SELL THE VEHICLE BECAUSE THE MANUFACTURER HAD NOT SUPPLIED THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS NOT CONTACTED BECAUSE THE INTERIM NOTICE DID NOT SPECIFY WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED BRAKE FAILURE DUE TO MARTER CYLINDER LEAK.

NHTSA complaint #11056647 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. D. PATRICK BMW IN EVANSVILLE, INDIANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT EXPERIENCED A FAILURE WITH THE VEHICLE RELATED TO THE RECALL IN WHICH THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11054836 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF AUSTIN (7011 MCNEIL DR, AUSTIN, TX 78729) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11054225 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

BMW FUEL PUMP RECALL VEHICLE IS HARD TO START AND IT IS PROGRESSIVELY GETTING WORSE. THERE IS A MANDATORY NHTSA MANDATED FUEL PUMP RECALL ON THIS VEHICLE. WE RECEIVED THE OWNER NOTIFICATION LETTER. I WAS TOLD BY THE DEALER AT FIRST THAT THE FUEL PUMP IS NOT AVAILABLE. AFTER I PERSISTED THE DEALER STATED THAT THE FUEL PUMP IS AVAILABLE BUT THAT THEY HAVE TO PERFORM A DIAGNOSTIC FIRST. A) IT IS UNLAWFUL TO CHARGE A DIAGNOSTIC FEE IN CONJUNCTION WITH A FEDERALLY MANDATED RECALL. B) THE FUEL PUMP ISSUE HAS BEEN KNOWN TO BMW FOR MANY YEARS (BMW HAD A VOLUNTARY REIMBURSEMENT OF FUEL PUMP REPAIRS IN PLACE UNTIL NHTSA MANDATED THE RECALL OF ALL VEHICLES WITH THE AFFECTED FUEL PUMP.) THE FUEL PUMP SHOULD BE INSTALLED AND THE PARTS SHOULD BE READILY AVAILABLE. I JUST TALKED WITH BWM OF NORTH AMERICA CUSTOMER SERVICE. THEY STATED: * I WOULD HAVE TO TAKE THE VEHICLE TO THE DEALER AND HAVE A DIAGNOSTIC RUN * I WOULD BE CHARGED FOR THE DIAGNOSTIC IF IT TURNS OUT TO BE AN ISSUE OTHER THAN THE FUEL PUMP * IF IT TURNS OUT THAT THE FUEL PUMP MODULE IS DEFECTIVE, THEN I WOULD NOT HAVE TO PAY THE DIAGNOSTIC FEE THIS ILLEGALLY TIES A DIFFERENT SERVICE (THAT I MAY HAVE TO PAY) TO A FEDERALLY MANDATED RECALL. IT IS NOT IN DISPUTE THAT THE FUEL PUMP RECALL IS MANDATORY. IT IS BMW'S ALLOCATION OF PARTS AVAILABILITY THAT MAY RESULT IN ME HAVING TO PAY THE DIAGNOSTIC FEE.

NHTSA complaint #11035721 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000, 16V746000, AND 17V020000 (AIR BAGS, FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MOSES BMW, LOCATED AT 2001 MACCORKLE AVE, ST ALBANS, WV 25177; (304) 722-4900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED AT 800-525-7417, BUT THERE WAS NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11019097 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAUREL BMW OF WESTMONT DEALER LOCATED IN WESTMONT, IL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

NHTSA complaint #11016457 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FUEL HEATER (PREVIOUSLY RECALLED) CRACKED AND SPILLED FUEL ON HIGHWAY AND VEHICLE PRESENTING A FIRE AND ENVIRONMENTAL HAZARD. INCIDENT OCCURRED WHILE TRAVELING HIGHWAY AT HIGHWAY SPEEDS.

NHTSA complaint #11005296 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FREEPORT (LOCATED AT 291 W. SUNRISE HWY, FREEPORT, NY 11520, TEL: (516) 208-2311) WAS CONTACTED; HOWEVER, THE PART WAS NOT AVAILABLE TO FACILITATE THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11003967 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE CONTACT WAS CONCERNED THAT SHE MAY BE UNABLE TO SELL THE VEHICLE DUE TO THE RECALL NOT BEING REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM,GASOLINE).

NHTSA complaint #11002397 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL PROPULSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEATHERFORD BMW OF BERKELEY, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11000416 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE AND SMALL VACUUM SYSTEM LEAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS LEAKING FUMES AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS. ONE DEALER INFORMED THE CONTACT THAT THE RECALL WAS TOO NEW AND THEY WOULD CALL THE CONTACT BACK. THE OTHER DEALER INFORMED THE CONTACT THEY WOULD NOT SERVICE THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10981346 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS), 16V071000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR MONTHS TO RECEIVE THE TWO AIR BAG RECALLS. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO PICK UP SPEED AND THE ENGINE WAS IDLING ROUGHLY. IN ADDITION, THE ENGINE WARNING INDICATOR RANDOMLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE CONDITION AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING TO DETERMINE A SOLUTION FROM THE MANUFACTURER. THE DEALER INDICATED THAT ADDITIONAL REPAIRS MAY BE REQUIRED. THE CONTACT FELT AS IF THE REMEDY FAILED TO PROVIDE A SOLUTION FOR THE CURRENT CONDITION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10967944 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT INQUIRED ABOUT PART AVAILABILITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM, GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10966093 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

2009 BMW X5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIR BAG MODULE AND FUEL PUMP RECALL NOTICES. *SMD

NHTSA complaint #10959308 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TAKATA RECALL, IN 3/2016, BMW SENT ME A NOTICE TO REPLACE DRIVER'S FRONT AIR BAG MODULE, HOWEVER UNTIL NOW, BMW DOES NOTHING. IN DECEMBER 2016, BMW SENT ME A NOTICE TO REPLACE IN-TANK FUEL PUMP BECAUSE MY BMW SMELLS GAS BADLY WHEN PARKING AND DRIVING. HOWEVER UNTIL NOW, AGAIN BMW DOES NOTHING. I APPRECIATE YOUR CONSIDERATION FOR SAFETY.

NHTSA complaint #10957638 — an unverified report by a vehicle owner.