31 of the
130 complaints about the 2014 BMW X5 are about the
fuel system — 24% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
83,910 miles.
High Pressure Fuel Pump failed without any sensor notification or prior indication causing the car to suddenly go into safety mode shut down and lose all propulsion while driving at speed. This is a known NHTSA recall issue Part 573 Safety Recall Report 21V-586 specific to 2014 BMW X5 xdrive35d. Attempting to understand WHY this VIN is not included in the recall list especially in light of the fact the resulting catastrophic failure defined is exactly why the recall was supposed to prevent.
NHTSA complaint #11649264 — an unverified report by a vehicle owner.
Horton, MI
FUEL/PROPULSION SYSTEM
Vehicle shutoff at high rate of speed causing me to not have power steering or brakes. This was very frightening and lucky to not cause a major accident. This was due to the High Pressure Fuel Pump failing that has extended warranty but should be a recall as this is very dangerous.
NHTSA complaint #11635056 — an unverified report by a vehicle owner.
Horton, MI
FUEL/PROPULSION SYSTEM
Almost caused a major accident when High Pressure Fuel Pump failed unexpectedly while driving. Good thing my family was not in car when this happened. This is completely unacceptable and should be recalled on this vehicle just like many others of this model. I have included picture of metal shavings in fuel system from high pressure fuel pump failure.
NHTSA complaint #11633019 — an unverified report by a vehicle owner.
Schererville, IN
FUEL/PROPULSION SYSTEM
High Pressure fuel pump failure
NHTSA complaint #11630291 — an unverified report by a vehicle owner.
Leonard, MI
FUEL/PROPULSION SYSTEM
High pressure fuel pump Failure
NHTSA complaint #11615181 — an unverified report by a vehicle owner.
Lynden, WA
FUEL/PROPULSION SYSTEM
2014 BMW x5 xdrive35D equipped with a Bosch Cp4 (HPFP) High Pressure Fuel Pump that is known to implode., cause severe damage to my vehicles fuel system that is costing me thousands in repairs. My year make model and build year all fall under the recall but my vin is not on the recall list. BMW has no answers for me and just says nothing they can do. BOSCH CP4 HPFP failed and released metal shavings throughout all fuel lines, injec BMW had a recall for 12K vehicles but mine was not on the recall list and BMW cannot explain why given that my fuel pump exploded like so many other BOSCH CP4 . I believe BMW knew that these pumps were bad and did not notify all owners that had them in in their car.
NHTSA complaint #11612716 — an unverified report by a vehicle owner.
at 77,000 milesElizabethtown, KY
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact stated while driving 10–40 MPH, the vehicle stalled and independently shifted to neutral. The vehicle restarted after a while. The check engine warning light was illuminated. The contact stated that the drivetrain malfunction message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 77,000.
NHTSA complaint #11603126 — an unverified report by a vehicle owner.
Las Cruces, NM
FUEL/PROPULSION SYSTEM
The high-pressure fuel pump failed/disintegrated and released metal debris into the entire fuel system and most likely into the engine. The car stalled and shut off in the middle of intersection and almost caused a crash. The entire fuel system will need to be replaced due to the intrusion of the metal fragments into the fuel system.
NHTSA complaint #11590494 — an unverified report by a vehicle owner.
Los Angeles, CA
FUEL/PROPULSION SYSTEM
Driveshaft failed during normal driving conditions on normal road. Dealership said bearing in driveshaft u-joint seized, caused driveshaft to fail. This also lead to the transmission pan falling down. Parts are not available for inspection as repairs have already been made and old parts were not kept. Had to pull over mid drive on the side of the road, potential to be dangerous. Dealership diagnosed issue. Vehicle was only looked at by manufacturer/dealership. There were no warning lights or messages leading up to the incident. Only symptom was severe shaking of the car 20-30 seconds before I pulled over to investigate, and I saw the driveshaft hanging out the bottom of the car.
NHTSA complaint #11576475 — an unverified report by a vehicle owner.
Spring Branch, TX
FUEL/PROPULSION SYSTEM
The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure fuel pump fails.
NHTSA complaint #11573911 — an unverified report by a vehicle owner.
Joliet, IL
FUEL/PROPULSION SYSTEM
Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????
NHTSA complaint #11561682 — an unverified report by a vehicle owner.
at 111,000 milesKinnelon, NJ
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact stated while driving approximately 55 MPH, the vehicle started shaking violently and vibrated abnormally. The message "Power Train Malfunction" was displayed. The vehicle was later towed to the local dealer who diagnosed that the high-pressure fuel pump had failed, and metal shavings were discovered inside the fuel system and the engine. The contact was advised that the engine and fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
NHTSA complaint #11557813 — an unverified report by a vehicle owner.
at 176,000 milesState College, PA
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact stated while driving 5 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty high-pressure fuel pump which caused the timing chain to freeze. The manufacturer was made aware of the failure and advised the contact to reach out to the dealer for assistance. The contact referenced NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the VIN was not included. The failure mileage was approximately 176,000.
NHTSA complaint #11553378 — an unverified report by a vehicle owner.
at 155,000 milesCastle Rock, WA
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact stated while his daughter was driving at approximately 55 MPH, the vehicle stalled. The contact stated that his daughter saw the drivetrain failure warning light illuminated. The contact stated that his daughter was able to pull over. The contact stated that his daughter was unable to restart the vehicle. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and there were metal shavings in the fuel system. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The manufacturer had been informed of the failure. The failure mileage was approximately 155,000.
NHTSA complaint #11546397 — an unverified report by a vehicle owner.
New Haven, MI
FUEL/PROPULSION SYSTEM
The owner owns a 2014 BMW x5 35d. Owner was driving 35 MPH at time of incident. Vehicle was working fine, no issues. All of a sudden, a drive train warning came up and the vehicle slowed down, stalled and shifted into neutral automatically. There was no warning or any indication prior to this, which is a bit scary. The owner was able to veer to into a parking lot. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was later towed to a BMW dealership for further testing. It was determined that the high-pressure fuel pump (HPFP) had failed and that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fuel system. The vehicle is still with the dealer after over two weeks. Currently, the owner has been charged a diagnostics fee. Costs to repair this issue are near $20k USD. Dealership advised owner that the vehicle NOT be repaired due to a high possibility of the engine having damage from metal fragments/debris. So now what?
NHTSA complaint #11540663 — an unverified report by a vehicle owner.
Tigard, OR
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11519797 — an unverified report by a vehicle owner.
at 65,000 milesKlamath Falls, OR
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fueling system. The dealer charged a repair fee and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 65,000.
NHTSA complaint #11517497 — an unverified report by a vehicle owner.
Royal Oaks, CA
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11487208 — an unverified report by a vehicle owner.
Flat Rock, NC
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that there was a remedy available for the vehicle and repairs were made.
NHTSA complaint #11483508 — an unverified report by a vehicle owner.
Sarasota, FL
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11481163 — an unverified report by a vehicle owner.
Villa Park, IL
FUEL/PROPULSION SYSTEM
The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.
NHTSA complaint #11466248 — an unverified report by a vehicle owner.
Seneca Falls, NY
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11465760 — an unverified report by a vehicle owner.
at 128,185 milesHearne, TX
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW X5. The contact stated while driving 30 MPH, the drivetrain malfunction warning light was illuminated and the speed began to decelerate. The contact was able to drive to his residence approximately at 25 mph. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Exhaust Gas Recirculation (EGR) and the engine intake manifold to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he experience the failure for a second time but the vehicle was not repaired. VIN tool confirms parts not available. The failure mileage was 128,185.
NHTSA complaint #11457860 — an unverified report by a vehicle owner.
Sarasota, FL
FUEL/PROPULSION SYSTEM
The high pressure fuel pump went out causing rail pressure issues. I kept driving it, but it got progressively worse until my mechanic changed the HPFP, which I was not aware at the time had an extended warranty. BMW refuses to pay for the part because they did not do the installation.
NHTSA complaint #11453606 — an unverified report by a vehicle owner.
LAS Vegas, NV
FUEL/PROPULSION SYSTEM
Failure of high pressure fuel pump.
NHTSA complaint #11452048 — an unverified report by a vehicle owner.
LAS Vegas, NV
FUEL/PROPULSION SYSTEM
Failure of High Pressure Fuel pump. My vehicle has low mileage, and BMW has had issues with High pressure fuel pump with same engine as my vehicle. I feel this defect is extended to more vehicles than was stated BMW.
NHTSA complaint #11446161 — an unverified report by a vehicle owner.
Indian Head, MD
FUEL/PROPULSION SYSTEM
Failed fuel pump. Car became very jumpy and could no longer drive it. Thick black smoke.
NHTSA complaint #11428565 — an unverified report by a vehicle owner.
at 6,000 milesMeadow Vista, CA
FUEL/PROPULSION SYSTEM
WITH ONLY 66,000 MILES , THIS IS MY SECOND BMW DIESEL THAT REQUIRES A REPLACEMENT SCR ACTIVE TANK AT A COST IN EXCESS OF $2,000 SO THE ADDITIVE CAN BE MEASURED. THE OLDER VERSION OF THE X5 RECEIVED A WARRANTY EXTENSION, BUT NOT THE CURRENT MODEL EVEN THOUGH THE PROBLEM PERSISTS. SHAMEFUL.
NHTSA complaint #11395308 — an unverified report by a vehicle owner.
at 90,821 milesVenice, FL
FUEL/PROPULSION SYSTEM
I HAD A FAILED HIGH PRESSURE FUEL PUMP, WHICH BMW ADMITS IS FAULTY, AND THEY HAVE AN EXTENDED WARRANTY FOR. I HAD TO HAVE IT REPLACED, BUT SINCE I HAD IT CHANGED OUT AT AN INDEPENDENT SHOP BMW REFUSES TO REIMBURSE ME FOR IT. JUST LOOKING TO SEE IF THERE ARE ANY OPTIONS FOR AVENUES FOR REIMBURSEMENT.
NHTSA complaint #11339001 — an unverified report by a vehicle owner.
at 55,000 milesCharlotte, NC
FUEL/PROPULSION SYSTEM
SUNROOF MOTOR SHORTED AND KILLED BATTERY AT 45,000 MILES. CAUSED DRIVETRAIN MALFUNCTION. DOOR MOLDING ON REAR DRIVERS SIDE DOOR SEPARATING. FUEL INJECTORS FAILED (CYLINDER 4 AND 6) CAUSING DRIVE TRAIN MALFUNCTION AT 55,000.MILES
NHTSA complaint #11172668 — an unverified report by a vehicle owner.