29 of the
190 complaints about the 2010 BMW X5 are about the
fuel system — 15% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
57,780 miles.
My husband and I brought our 2010 X5 (VIN ), mileage: to BMW of El Cajon on 09/29/2025 for a recall service. Before the recall repaire, the vehicale was in normal working condition: -No check engine lights or warning indicators -No unusual noises -Fully drivable on a daily basis After the recall was completed, the dealership informed me that: -multiple check engine/warning lights appeared -The vehicle developed a very loud/high pitch noise -They do not recommend driving the vehicle in its currently condition. They did not warn us about his initial, they did after informed them we do not feel safe driving the car in this condition. The dealership explained this happened because they had open a valve to perform the recall, which they claim disturbed "sludge". They are now refusing to correct the problem unless we pay out of pocket. The issue did not exist before the recall and occurred only as a direct result of the recall repair. The recall left my car unsafe and undriveable, and I am being told to pay for a problem that only arose due to a federally mandated recall work. The recall resulted in a vehicle that is no longer safe to drive, with multiple warning lights and severe engine noise. The dealers refusal to fix this without charing me undermines the purpose of a recall, which is to ensure safety at no cost to the owner. I ask NHTSA to investigate this matter and ensure BMW and its dealerships perform recall repairs properly, at no cost to consumers, and do not return vehicles in unsafe conditions.
NHTSA complaint #11690652 — an unverified report by a vehicle owner.
at 127,911 milesCitrus Heights, CA
FUEL SYSTEM, GASOLINE
The contact owns a 2010 BMW X5. The contact stated while starting the vehicle, after several minutes the vehicle failed to turn off as needed. There was no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the engine, and the oxygen heat sensor had failed. The vehicle was repaired. The contact advised the previous owner was notified of NHTSA Campaign Number: 16V746000 (FUEL SYSTEM, GASOLINE). The contact was not aware of the recall notification. The contact stated that the prior owner had the recall repair performed; however, the failure occurred. The manufacturer was not notified of the failure. The failure mileage was 127,911.
NHTSA complaint #11660377 — an unverified report by a vehicle owner.
at 148,000 milesBelleville, PAFire
FUEL SYSTEM, DIESEL
The contact owns a 2010 BMW X5. The contact stated that the vehicle had been parked and unoccupied for almost twelve hours, upon returning to the vehicle the battery was completely drained. The vehicle was jumpstarted and then driven to the residence. The contact stated that while pulling into the driveway at the residence, he smelled something hot coming from the vehicle. The contact exited the vehicle and saw flames underneath the vehicle. The contact stated that the flames were coming from the fuel filter heater. The contact removed several items from the vehicle before connecting a nearby garden house and extinguished the fire. No injuries were sustained. The Fire Department was not notified of the fire. A Police report was not filed. The contact stated that the vehicle was no longer drivable. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 13V339000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 148,000.
NHTSA complaint #11628276 — an unverified report by a vehicle owner.
Charlotte, NC
FUEL/PROPULSION SYSTEM
Been having issues with the car for over a month, changed water pump thermostat fuel pump, but it still would crank, got another diagnostic and now I have an engine leak, and FRM ) a serious electrical problem, I feel like some of these things should have been done before the dealer sold the car, I’m asking for help, with getting my car fixed or replaced
NHTSA complaint #11531143 — an unverified report by a vehicle owner.
Charlotte, NC
FUEL/PROPULSION SYSTEM
Electric fuel going on.
NHTSA complaint #11529761 — an unverified report by a vehicle owner.
Denver, CO
FUEL/PROPULSION SYSTEM
Ongoing issues with the engine and turbochargers in this SUV. Give no warning of an issue and lose power while driving. Replaced one of the turbocharges in 2017. The car is now smoking, smells like something is burning, using a lot of oil, and losing power, and now being told both turbocharges need to be replaced. Dealer, Downtown BMW in Denver, CO who did repairs in 2017 on turbo did not report the previous repairs in car repair history.
NHTSA complaint #11487892 — an unverified report by a vehicle owner.
Portage, IN
FUEL/PROPULSION SYSTEM
I GO TO THE DEALER AND THIS DEALER STAY WITH MY WITH MY CAT OVERNIGHT . WHEN I PICKUP MY CAR TGE DEALER NO FUND MY CAR, LATER I SEE ON THE DASH CONTINUE SAY THE SAME WARNING ABOUT RECARD WARNINGS. I CALL NEXT DAY (DEALERSHIP) AND THE DEALERSHIP NO WANT CHECK MY CAR AGAIN ONLY SAY I FIX THE PART STATE SAY NEED FIX. SAY MY CAR NEED MORE PIECE FOR FIX THE PROBLEM ON AIR BAG AND THAT IS NOT TRUE. AND SAY I NEED GO ANOTHER DEALER IAM NOT HAPPY FOR THAT SERVICE. MY CAR , CARFAX, AND HERE (NHTSA) CONTINUE SAY NO REPAIR THE RECALLS ISSUE . I SEND EMAIL THAT DEALER SHIP AND NO RECIEVED ANSWER. BMW OF SCHERERVILLE 1400 US-41, SCHERERVILLE, IN 46375
NHTSA complaint #11320195 — an unverified report by a vehicle owner.
at 40,000 milesNEW Rochelle, NY
FUEL/PROPULSION SYSTEM
I HAVE BEEN HAVING CHECK ENGINE LIGHT (CEL) PROBLEMS FOR YEARS. HAVE BEEN TOLD IT WAS FROM THE EGR SYSTEM. BMW FIRST CHARGED ME OVER $1500 FOR A REPAIR THAT DID NOT WORK. THEN THEY REPLACED THE WHOLE SYSTEM AND SAID IT WAS "UNDER WARRANTY" WHEN THE PROBLEM RESURFACED . NOW THE DIAGNOSTICS ARE AGAIN SAYING THE EGR SYSTEM IS FAULTING AND CAUSING THE CEL AGAIN. I FEEL BMW NEEDS TO RECALL THIS SYSTEM AND CONTINUALLY REPAIR IT AS IT IS AN ENGINEERING FAULT OF THEIRS
NHTSA complaint #11230829 — an unverified report by a vehicle owner.
at 44,000 milesNashua, NH
FUEL/PROPULSION SYSTEM
CAR AT 44K MILES REPORTED STALLING WHILE DRIVING. DEALER DIAGNOSED ECCENTRIC SHAFT SENSOR FAILURE. I HAVE CONTACTED BMW OF NORTH AMERICA AND MY CAR IS PRESENTLY IN THE DEALERHIP FOR A SECOND RECALL OVER 3 MONTHS. THIS IS NOT A MAINTENCE ISSUE. I FEEL IT IS A PRODUCT FAILURE. I HAVE REQUESTED RELIEF FROM THIS MASSIVE EXPENSIVE AND HAVE ASKED TO BE ALLOWED TO PURCHASED AN EXTENDED SERVICE WARRANTY AT A DISCOUNTED PRICE. NO RESPONSE AS OF YET.
NHTSA complaint #11185008 — an unverified report by a vehicle owner.
at 14,000 milesPlacitas, NM
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE BATTERY FAILED WITHOUT WARNING. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE HAD BEEN PARKED IN BELOW FREEZING TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER (SANDIA BMW, 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V339000 (FUEL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED. THE FAILURE MILEAGE WAS 57,000. *TT
NHTSA complaint #11074047 — an unverified report by a vehicle owner.
at 53,220 milesDenver, COFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING 30 MPH, THE ENGINE SHOOK, SMOKE APPEARED, AND THE ENGINE STALLED. THERE WAS NO FIRE. THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO 80246 (303) 954-4856) WHERE IT DIAGNOSED THAT THE SECONDARY FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,220.
NHTSA complaint #11029977 — an unverified report by a vehicle owner.
at 48,000 milesTOA Baja, PR
FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING VARIOUS SPEEDS, ABNORMAL FUMES ENTERED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (LOCATED AT 298 CALLE CARLOS F CHARDON, HATO REY, PR 00919), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11018920 — an unverified report by a vehicle owner.
Mcleansville, NC
FUEL/PROPULSION SYSTEM
TAKADA RECALL- TRYING TO UNDERSTAND WHY SUCH A IMPORTANT SAFETY RECALL IS TAKING SO LONG TO RECTIFY. I BOUGHT THE VEHICLE NOT KNOWING THIS VEHICLE HAD 3 RECALLS. WE WERE TOLD THAT BMW DOESN'T KNOW WHEN PARTS COULD BE AVAILABLE.
NHTSA complaint #11016294 — an unverified report by a vehicle owner.
Selah, WA
FUEL/PROPULSION SYSTEM
TAKATA INFLATORS AND FUEL PUMP RECALLS. BMW STILL HAS NO FIX FOR THESE ISSUES WHICH IS A TICKING TIME BOMB FOR ANY OCCUPANTS IN THE VEHICLE.
NHTSA complaint #11013054 — an unverified report by a vehicle owner.
Garland, TX
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (BMW OF DALLAS, 6200 LEMMON AVE, DALLAS, TX, 75209) STATED THAT THEY WERE SCHEDULING APPOINTMENTS FOR PARTS WITHIN THE NEXT THREE MONTHS, WHEN THE CONTACT CALLED THREE MONTHS LATER SHE WAS INFORMED THE SAME INFORMATION, AND ALSO MADE AWARE THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED HER VEHICLE SLOWED DOWN WHILE DRIVING ON THE EXPRESSWAY AND THEN STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE SAME DEALER BMW OF DALLAS WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS PERFORMED WERE UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11006695 — an unverified report by a vehicle owner.
Punta Gorda, FL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SARASOTA BMW OF SARASOTA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE CONTACT COULD NOT RECEIVE A LOANER VEHICLE FOR SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 08/31/17 *BF
NHTSA complaint #10995496 — an unverified report by a vehicle owner.
Bronx, NY
FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF UPDATED 10/12/2017
NHTSA complaint #10980511 — an unverified report by a vehicle owner.
at 69,800 milesCoral Gables, FL
FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10979268 — an unverified report by a vehicle owner.
at 62,340 milesAurora, CO
FUEL/PROPULSION SYSTEM
I PURCHASED A CAR IN 2/4/2017, ON SECOND DRIVING, THE CAR STALL ON THE GREEN LIGHT. I DID CONTACT DEALERSHIP NAMED SHARPEST RIDES, TO ASK WHAT CAUSE THE PROBLEM, AS THEY TOLD ME TO DROP CAR AT THEIR PLACE TO INVESTIGATE AND DIAGNOSIS. I DID DROP, AFTER DAY THEY CONTACT ME AND MENTIONED THAT THEY CANNOT DUPLICATE THE PROBLEM, BECAUSE NOT ENOUGH TOOLS, SO THEY REFER TO BMW OF DENVER DOWNTOWN. THE BMW DEALER DID TEST AND DIAGNOSIS OF COUPLE DAYS AND RESPOND WITH "WE CANNOT DUPLICATE OF PROBLEM", SO THEY RETURN MY CAR TO ME WITH UNSAFE CONDITION. AFTER WHILE I STARTING HAVE SAME PROBLEM WITH STALL ENGINE IN THE MIDDLE OF ROAD, AT PARKING LOT, OR ONE DAY WASN'T EVEN START ENGINE, OR WHEN CAR STALL AND I AM LUCKY THE GUY DIDN'T HIT ME IN THE BACK, BUT HE DID HORNED ON ME, SHOWED ME FINGER, AND SO ON. I DID CONTACT MULTIPLE TIMES WITH DEALERSHIPS, WITH CORPORATE HEADQUARTER AT US NORTH AMERICA AND DID HAVE A CHANCE OPEN A CASE, HAVE A CHANCE TALK TO SUPERVISING, BUT EVERYONE SAYING TO ME BECAUSE CAR DIDN'T SHOWED ERROR MASSAGE AND THEY CANNOT DUPLICATE PROBLEM THEY WONT REPLACE FUEL PUMP, EVEN THEY KNEW THIS IS A FUEL PUMP CAUSING A PROBLEM. IN ADDITION, THEY DID RECALL 136000 FUEL PUMP, BUT THEY DIDN'T WANT CHANGE NOW, AND I DID TRY EXPLAIN THEM EVERYDAY WE ARE ON THE ROAD, WE MUST KEEP OUR LIFE SAFE AND KEEP OUR ENVIRONMENT SAFE, BUT THEY STILL TELLING ME WE CANNOT DUPLICATE A PROBLEM. MY CAR WAS A SECOND TIME AT SAME DEALERSHIP ON 4/72017 WITH SAME PROBLEM, AND THEY STILL TELLING ME EVERYTHING FINE WITH YOUR CAR, JUST DRIVE, I HAVE FOUR WITNESS THAT CAN VERBALLY IN WRITING PROOF THAT MY CAR STALL. MAYBE THE CAR IS DRIVE-ABLE BUT UNSAFE, BECAUSE YOU CANNOT PREDICT WHERE IT CAN BE STOP. PLEASE REVIEW AND SEE IF MANUFACTURE OR DEALERSHIP FOLLOWING ON ALL SAFETY PROCEDURE TO LET PEOPLE DRIVE IN HIGH RISK AND DANGEROUS OF LIFE ON ROAD. PLEASE CALL ME [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10971997 — an unverified report by a vehicle owner.
Waikoloa, HI
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). HE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10960046 — an unverified report by a vehicle owner.
Southlake, TX
FUEL/PROPULSION SYSTEM
BOTH AIRBAGS HAVE BEEN ON THE RECALL FOR OVER A YEAR....ARE THEY NOT REQUIRED TO BE IN THE VEHICLE, BUT WORKING CORRECTLY? TO WAIT FOR A RECALL OVER A YEAR ON SOMETHING SO IMPORTANT IS VERY WRONG! IN ADDITION THERE IS ANOTHER RECALL (OCT 2016) ON A FUEL PUMP "COULD LEAK FUEL DURING REFUELING OR CORNERING" I'VE SET UP A SERVICE APPOINTMENT JAN 20, 2017 AND I'M TOLD NEITHER RECALL ITEMS WILL BE ADDRESSED OR REPAIRED BECAUSE PARTS. I'M ALSO NOT OFFERED A SOLUTION OUTSIDE OF "CAREFULLY MOVE AWAY FROM TRAFFIC" ANYONE DRIVING THE CAR, NEAR THE CAR OR AT THE REFUELING LOCATION IS AT RISK...HOW MANY OF THESE VEHICLES ARE OUT THERE? MORE HAS TO BE DONE!! BMW SHOULD REPAIR THESE ASAP OR HAVE THEM TAKEN OFF THE ROAD. A YEAR IS UNACCEPTABLE
NHTSA complaint #10945770 — an unverified report by a vehicle owner.
at 89,000 milesWest NEW York, NJFire
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A FUEL AND SMOKE ODOR WAS PRESENT. IN ADDITION, BLACK SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10940121 — an unverified report by a vehicle owner.
Wisconsin Dells, WI
FUEL SYSTEM, GASOLINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT..UPDATED 01/04/17 *BF*DT
NHTSA complaint #10927717 — an unverified report by a vehicle owner.
at 82,000 milesMoncks Corner, SC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT VARIOUS SPEEDS, FUEL WAS LEAKING UNDER THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING COVER CASES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA complaint #10789951 — an unverified report by a vehicle owner.
at 66,000 milesHillsborough, NJ
FUEL/PROPULSION SYSTEM
PASSENGER DOOR GOT LOCKED - UNABLE TO OPEN. DELER HAD TO TAKE DOOR OUT TO FIX. THIS MAJOR SAFETY ISSUE WITH VERY EXPENSIVE REPAIR FROM BMW DEALER. GOT ENGINE LIGHT FOR DIESEL FUEL TANK SENSOR. BMW TOLD ME TO TAKE TWO MONTH TO GET PART FROM GERMANY. WAITING FOR PART AND HIGH REPAIR BILL. AGAIN GOT ENGINE LIGHT FOR OTHER REASON. I AM COM EARN ABOUT SAFEST OF MY 2010 BMW X5 DIESEL MODEL AND LIKE HELP FROM NHTSA. THANKS.
NHTSA complaint #10778545 — an unverified report by a vehicle owner.
at 24,562 milesLarchmont, NY
FUEL SYSTEM, DIESEL
IGNITION FAILED TO RESTART ENGINE DUE TO BATTERY DRAIN. IN ONE INSTANCE, BATTERY DISCHARGED DESPITE CAR HAVING BEEN DRIVEN FOR >1HR AND THEN STOPPED FOR LESS THAN 15 MINUTES BEFORE FAILURE TO RESTART. TWO OTHER OCCASIONS WERE FAILURE TO START ON THE MORNING AFTER VEHICLE LAST DRIVEN. AVERAGE OUTSIDE AIR TEMPS 5-30 DEGREES F. VEHICLE HAD LESS THAN 25K MILES AT FIRST OCCURRENCE AND LESS THAN 34K AT TWO MOST RECENT OCCURRENCES. BATTERY THIS NEW SHOULD NOT HAVE ISSUES HOLDING A CHARGE. SUSPECT DIESEL FUEL FILTER HEATER FAILURE TO SHUT OFF, RESULTING IN BATTERY DRAIN (SEE NHTSA CAMPAIGN NUMBER: 13V339000). 3 OCCURRENCES TO DATE, ALL WERE DURING COLD TEMPERATURES WHEN FFH WOULD HAVE BEEN ACTIVATED. JAN 2013, JANUARY 3, 2014 AND FEBRUARY 17, 2014. ADDITIONAL ELECTRICAL SYSTEM FAILURES NOTED AS A RESULT OF BATTERY DRAIN ISSUES INCLUDE MULTIPLE WARNING INDICATORS (PASSENGER AIRBAG, DIESEL EXHAUST FLUID INDICATOR WARNING, BRAKE PAD WARNING, AMONG OTHERS).
NHTSA complaint #10566760 — an unverified report by a vehicle owner.
at 50,000 milesDenton, TX
FUEL SYSTEM, DIESEL
I WAS TOLD BY BMW THAT IT WAS THE EGR HIGH PRESSURE HEATER LEAKING, WHEREIN THE LEAK CAUSES DIESEL EXHAUST FUMES TO ENTER THE CABIN WHILE DRIVING WITHOUT WARNING. I OBSERVED THIS MOSTLY AS I PULL BACK FROM MY GARAGE, WHEN IDLING AND RANDOMLY AS I DRIVE. I'VE NOTICED A STRONG NOXIOUS SMELL IN THE CABIN, WHICH GAVE ME NAUSEA AND HEADACHE. I REMEDIED IT BY VENTING THE CABIN THEN RECIRCULATING THE AIR. IT HAPPENS CONSTANTLY EXCEPT WHEN I CIRCULATE THE AIR IN THE CABIN REGARDLESS OF WHEN I'M IN THE ROAD OR PARKED IN FRONT OF MY GARAGE. (I FIGURED THIS PREVENTS THE FUMES FROM THE HOOD ENTERING THE CABIN).I AM FINALLY HAVING IT REPAIRED FOR $800 MAYBE MORE AS I WILL FIND OUT TOMORROW THE FINAL COST. I'VE READ IN THE FORUMS THAT THIS IS NOT UNCOMMON EVEN BELOW 15K MILEAGE X5S WHICH IS VIRTUALLY NEW AND HAS OCCURRED IN DIFFERENT VEHICLE MILEAGES. THIS IS POTENTIALLY DANGEROUS AND A HEALTH HAZARD TO DRIVERS AND INFANTS. BMW SHOULD BE SHOULDERING THIS UNACCEPTABLE HARDWARE FAILURE!
NHTSA complaint #10564305 — an unverified report by a vehicle owner.
at 72,000 milesNEW York, NY
FUEL SYSTEM, DIESEL
EXHAUST IS ENTERING THE CABIN THROUGH THE VENTING FILLING THE CAR WITH HARMFUL GASES. I BROUGHT IT TO THE DEALER AND THEY DIAGNOSED IT AS A EGR COOLER/VALVE ISSUE. THERE IS CURRENTLY AN "OPEN CAMPAIGN" FOR THE ERG BRACKET TO BE REPLACED BY BMW BUT NO SAFETY RECALLS ON THE EGR COOLER OR VALVE. I AM CONCERNED ABOUT THE SAFETY OF THIS ISSUE SINCE THE LEAK STARTS OFF SLOW AND UNDETECTABLE AT FIRST THEN GROWS TO BE A SERIOUS BURN IN YOUR EYES AND NOSE. THIS COULD BE ESPECIALLY HARMFUL TO FAMILIES WITH YOUNG CHILDREN.
NHTSA complaint #10562332 — an unverified report by a vehicle owner.
at 3,900 milesOakland, CA
FUEL SYSTEM, DIESEL
MY BRAND NEW 2010 BMW X5 35D HAS STALLED MULTIPLE TIMES, IN MAJOR INTERSECTIONS COMPLETELY OUT OF THE BLUE. THE VEHICLE FLASHES "ENGINE MALFUNCTION" AND "REDUCED POWER." THERE IS NO WAY TO CURE THIS ISSUE, AND IT ONLY SELF-CORRECTS AFTER A MATTER OF MANY MINUTES. WHEN THROTTLE IS APPLIED, DURING SUCH AN INCIDENT, THE VEHICLE BUCKS WILDLY, BETWEEN STALLING AND STARTING. THERE ARE MANY OTHER BMW X5 OWNERS HAVING THIS ISSUE. NO FAULT CODES ARE REGISTERING ON THE COMPUTER AND THE VEHICLE SELF-CORRECTS AFTER STARTING AND STOPPING THE ENGINE MULTIPLE TIMES VIA THE PUSH-BOTTOM STOP BUTTON. ONCE THIS TOOK 3-HOURS TO RECTIFY, WHILE I WAS STUCK ON THE SIDE OF A BUSY HIGHWAY. THIS HAS ALSO HAPPENED AT TIMES IN WHICH I'M MAKING LEFT-HAND TURNS IN BUSY INTERSECTIONS, NARROWLY AVOIDING A HIGH-SPEED IMPACT. MY VEHICLE HAS ONLY 4,000 MILES ON IT. MY DEALER HAS BEEN UNRECEPTIVE TO THE ISSUE. I CONTACTED BMW NORTH AMERICA'S CUSTOMER SERVICE TWICE AND THEY TOOK A REPORT BUT NEVER CONTACTED ME BACK. I'VE LEFT MESSAGES WITH THE CUSTOMER SERVICE DEPARTMENT AT BMW NORTH AMERICA AND STILL NO RESOLVE. THIS IS A VERY DANGEROUS SITUATION. I HAVE NO IDEA AS TO WHEN THE VEHICLE WILL STALL OR MALFUNCTION. I FEEL I CAN HANDLE AN EMERGENCY, OR AT LEAST LESSEN A POTENTIAL IMPACT IN A WORST CASE SCENARIO, BUT I DO NOT FEEL THE SAME ABOUT MY WIFE. THE CAR LOOSES ALL BRAKE AND STEERING PRESSURE, AND I FEEL VERY UNSAFE DRIVING MY FAMILY IN THIS VEHICLE. MULTIPLE OTHER OWNERS HAVE SOLD THEIR VEHICLES AS A RESULT, BUT THOSE VEHICLES ARE GOING TO END UP IN THE HANDS OF OWNERS WHO WILL EXPERIENCE THE SAME ISSUES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE EXPERIENCES THIS ISSUE, IN AN INTERSECTION, AND IS KILLED BY ONCOMING TRAFFIC. PLEASE ASSIST US IN OBTAINING RELIEF TO THIS KNOWN ISSUE. YOU CAN VISIT THIS FORUM, WHICH IS ONE OF DOZENS, THAT COMPLAINS ABOUT THE ISSUE IN QUESTION. HTTP://WWW.XOUTPOST.COM/BMW-SAV-FORUMS/X5-E70-FORUM/68822-ENGINE-WARNING-BATTERY-FAILURE-SAME-TIME.HTML.
NHTSA complaint #10308754 — an unverified report by a vehicle owner.