FaultScore

FaultScore report

2021 Buick Envision problems

Owners have filed 33 complaints about the 2021 Buick Envision with NHTSA between 2022 and 2026. The largest single group is the fuel & propulsion. Across this model's run it ranks 7 of 9 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Buick Envision.

How this is worked out

The numbers

33

Complaints

2

Crashes reported

0

Fires reported

0

Injuries reported

36,000 mi

Median mileage at failure

Half of reported failures happened before this

40%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 42 vs 50 Severity 31 vs 50 Early failure 68 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Buick Envision. 50 means typical for this model; 100 means roughly double.
Severity — 31
6.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 68
40% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2021 compares with every other Buick Envision

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2021 Buick Envision

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 7 21.2%

Median failure at 24,000 miles

Electrical System 5 15.2%

Median failure at 53,000 miles

Transmission & Drivetrain 5 15.2%

1 crashes, 0 fires · median 34,950 mi

Other & Unspecified 3 9.1%
Tires 2 6.1%
Engine & Cooling 2 6.1%
Equipment & Accessories 1 3.0%

Median failure at 36,000 miles

Driver Assist & Collision Avoidance 1 3.0%

1 crashes, 0 fires · median 11,000 mi

Windows, Mirrors & Wipers 1 3.0%
Lights 1 3.0%
Acceleration & Cruise Control 1 3.0%

Median failure at 36,000 miles

Suspension 1 3.0%

Median failure at 24,000 miles

Body & Structure 1 3.0%

Median failure at 53,000 miles

Brakes 1 3.0%

Median failure at 36,000 miles

Airbags 1 3.0%

Median failure at 80,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 3 30.0%
25,000 – 49,999 miles 4 40.0%
50,000 – 74,999 miles 2 20.0%
75,000 – 99,999 miles 1 10.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2022 peak 4 Apr 2026

Recalls on the 2021 Buick Envision

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

22V903000

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

21V421000

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Risk: The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024060 273,306 units in Canada

Lights And Instruments

Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position. This could also cause the daytime running lamps (DRLs) to turn off when the vehicle is moving. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: Headlamps and/or DRLs that don't turn on could reduce visibility, make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module (BCM)software.

Recall 2022700 85,685 units in Canada

Lights And Instruments

Issue: On certain vehicles, the daytime running lamps (DRLs) may stay on when the headlamps are on. Canadian regulations require the DRLs to turn off when the headlamps are on. Safety Risk: Daytime running lamps that stay on could cause glare for oncoming drivers and increase the risk of a crash. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to update the body control module (BCM) software.

Recall 2021348 16,400 units in Canada

Airbag

Issue: On certain vehicles, a software problem could cause the airbag warning light not to turn on when there is a fault in the airbag system. As a result, a driver might not be alerted of the problem and the airbags may not work properly in a crash. Safety Risk: An airbag system that does not work properly could create an increased risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and send a wireless over-the-air software update to each vehicle. Alternatively, you may schedule an appointment to have the update performed by a dealer.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Lake Station, IN Crash

POWER TRAIN

11/25/25 DRIVING AT A SLOW SPEED, THE TRANSMISION WAS IN DRIVE. THE TRANSMISSION SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CAR STOP. I PUT THE CAR IN DRIVE AND CONTINUED TO THE FINAL DESTINATION. 3 DAYS LATER IT HAPPENED AGAIN. TRANSMITION WENT FROM DRIVE TO 1 ST GEAR. I STOPPED THE CAR. I PUT THE CAR IN DRIVE. i CONTINUED TO FINAL DESTINATION. I FEEL VERY LUCKY THIS ALL HAPPENED WHEN THE CAR WAS GOING 5-10 MPH.

NHTSA complaint #11702035 — an unverified report by a vehicle owner.

at 11,000 miles Youngstown, OH Crash

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

The contact owns a 2021 Buick Envision. The contact stated while reversing at an undisclosed speed, the vehicle failed to stop as needed. The vehicle struck a dumpster before coming to a stop. There was no injury sustained. The vehicle was taken to the dealer, but no failure was found. The manufacturer was not contacted. The failure mileage was 11,000.

NHTSA complaint #11495280 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Oxford, MI

UNKNOWN OR OTHER

got a check engine light on, took to dealer was a code 1098, the part is on back order told that it would not be available until middle of may, this happened to me at the end of march, now am learning that GM issued a recall on that part for their diesel Duramax engine, I think it is a GM wide problem.

NHTSA complaint #11733545 — an unverified report by a vehicle owner.

at 36,000 miles Minerva, OH

VEHICLE SPEED CONTROL

The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.

NHTSA complaint #11719389 — an unverified report by a vehicle owner.

at 36,000 miles Minerva, OH

SERVICE BRAKES

The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.

NHTSA complaint #11719389 — an unverified report by a vehicle owner.

at 36,000 miles Minerva, OH

EQUIPMENT:ACCESSORY:FLOOR MAT

The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.

NHTSA complaint #11719389 — an unverified report by a vehicle owner.

North Charleston, SC

POWER TRAIN

When I start at a low speed it's like it does not know which gear to go in. You push on the gas and it does not move much and then launches forward. It has done this since I purchased it in April 2025 used.When in auto stop and the engine starts up with my foot still on the brake, sometimes it will lurch and buck. Buick dealer did do a transmission fluid flush and it still does the same thing daily.

NHTSA complaint #11708450 — an unverified report by a vehicle owner.

Lake Station, IN Crash

POWER TRAIN

11/25/25 DRIVING AT A SLOW SPEED, THE TRANSMISION WAS IN DRIVE. THE TRANSMISSION SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CAR STOP. I PUT THE CAR IN DRIVE AND CONTINUED TO THE FINAL DESTINATION. 3 DAYS LATER IT HAPPENED AGAIN. TRANSMITION WENT FROM DRIVE TO 1 ST GEAR. I STOPPED THE CAR. I PUT THE CAR IN DRIVE. i CONTINUED TO FINAL DESTINATION. I FEEL VERY LUCKY THIS ALL HAPPENED WHEN THE CAR WAS GOING 5-10 MPH.

NHTSA complaint #11702035 — an unverified report by a vehicle owner.

Mounds, OK

ELECTRICAL SYSTEM

Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.

NHTSA complaint #11701652 — an unverified report by a vehicle owner.

Mounds, OK

ENGINE

Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.

NHTSA complaint #11701652 — an unverified report by a vehicle owner.

Mounds, OK

FUEL/PROPULSION SYSTEM

Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.

NHTSA complaint #11701652 — an unverified report by a vehicle owner.

at 53,000 miles Maple Grove, MN

ELECTRICAL SYSTEM

The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there was a vehicle in the blind spot. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The contact stated that while the vehicle was parked in the garage, the contact inspected underneath the vehicle and noticed that the bracket in the rear passenger's side bumper fascia had detached and was hanging by the wires. The vehicle was taken to the dealer, where the bracket detachment was related to the failure. The dealer determined that the entire rear bumper fascia, the mounting brackets, and the clips needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the dealer needed to contact the manufacturer for assistance. The dealer contacted the manufacturer and was informed that 10 percent of the repair cost would be covered. The failure mileage was approximately 53,000.

NHTSA complaint #11692364 — an unverified report by a vehicle owner.

at 53,000 miles Maple Grove, MN

STRUCTURE

The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there was a vehicle in the blind spot. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The contact stated that while the vehicle was parked in the garage, the contact inspected underneath the vehicle and noticed that the bracket in the rear passenger's side bumper fascia had detached and was hanging by the wires. The vehicle was taken to the dealer, where the bracket detachment was related to the failure. The dealer determined that the entire rear bumper fascia, the mounting brackets, and the clips needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the dealer needed to contact the manufacturer for assistance. The dealer contacted the manufacturer and was informed that 10 percent of the repair cost would be covered. The failure mileage was approximately 53,000.

NHTSA complaint #11692364 — an unverified report by a vehicle owner.

at 80,000 miles Buffalo, NY

AIR BAGS

The contact owns a 2021 Buick Envision. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11680684 — an unverified report by a vehicle owner.

St. Clair Shores, MI

POWER TRAIN

This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the appropriate gear and reengage the power to the wheels. This occurrence does not throw off any codes so it appears random. Took it to the dealer and they said it would be two weeks before their transmission guy could take a look at it and try to recreate. Since it is not throwing codes, elected to continue driving since it usually occurs in the 25 - 35 mph range.

NHTSA complaint #11668858 — an unverified report by a vehicle owner.

at 34,950 miles Chicago, IL

POWER TRAIN

The contact owns a 2021 Buick Envision. The contact stated that while stopped in traffic on the highway, while accelerating, the transmission started slipping and the vehicle jerked abnormally before starting to drive normally. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that additional diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,950.

NHTSA complaint #11649112 — an unverified report by a vehicle owner.

Ira Township, MI

VISIBILITY/WIPER

When driving 2021 Buick Envision, the windshield and side windows do not defrost with HVAC set to defrost mode. Service Climate system is displayed on dash. Vehicle was inspected by dealer finding replacement of HVAC case half housing required on 1/22/24 ( a year ago). GM (OEM) has been in contact but has failed to provide a solution after 1 year of trying to obtain a part from their system. This condition results in immediate fogging condition of all windows without warning presenting a visibility safety hazard for the driver and surrounding vehicles. Sorry GM, but a rag to wipe the window is not a good solution. It has been a year with no urgency from GM to remedy the issue. This is deemed a critical function for safety and GM does not take it seriously.

NHTSA complaint #11634337 — an unverified report by a vehicle owner.

San Antonio, TX

UNKNOWN OR OTHER

I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.

NHTSA complaint #11633507 — an unverified report by a vehicle owner.

San Antonio, TX

FUEL/PROPULSION SYSTEM

I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.

NHTSA complaint #11633507 — an unverified report by a vehicle owner.

Dumfries, VA

ELECTRICAL SYSTEM

Electircal System, Interior Lighting: Purchased car used 11/05/24. Interior rear lights come on while driving, once started they will not automatically turn off, and remain on when the vehicle is turned off. This incident is the same as NHTSA ID Number: 11607181, dated: 08/03/24.

NHTSA complaint #11633461 — an unverified report by a vehicle owner.

Iva, SC

POWER TRAIN

Vehicle engine died in the middle of the road. Would turn over but not start. Seemed like fuel system stopped working

NHTSA complaint #11628760 — an unverified report by a vehicle owner.

Iva, SC

FUEL/PROPULSION SYSTEM

Vehicle engine died in the middle of the road. Would turn over but not start. Seemed like fuel system stopped working

NHTSA complaint #11628760 — an unverified report by a vehicle owner.

at 24,000 miles Memphis, TN

SUSPENSION

The contact owns a 2021 Buick Envision. The contact stated that while operating the vehicle, the contact heard a popping sound coming from the front end of the vehicle, and the vehicle became difficult to steer. The vehicle was taken to the local dealer who determined that the front driver’s and passenger’s side ball joints, and control arms were faulty and needed to be replaced. The vehicle was repaired but the failure reoccurred, and the control arms were replaced a second time. Also, while driving the odor of fuel was present inside the cabin of the vehicle and the vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the fuel injector and fuel sensor were faulty. The fuel injector and fuel sensor were replaced but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 24,000.

NHTSA complaint #11615453 — an unverified report by a vehicle owner.

at 24,000 miles Memphis, TN

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Buick Envision. The contact stated that while operating the vehicle, the contact heard a popping sound coming from the front end of the vehicle, and the vehicle became difficult to steer. The vehicle was taken to the local dealer who determined that the front driver’s and passenger’s side ball joints, and control arms were faulty and needed to be replaced. The vehicle was repaired but the failure reoccurred, and the control arms were replaced a second time. Also, while driving the odor of fuel was present inside the cabin of the vehicle and the vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the fuel injector and fuel sensor were faulty. The fuel injector and fuel sensor were replaced but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 24,000.

NHTSA complaint #11615453 — an unverified report by a vehicle owner.

Aurora, IL

EXTERIOR LIGHTING

Interior light keep coming on while driving when I turn it off it comes back on

NHTSA complaint #11607181 — an unverified report by a vehicle owner.

Aurora, IL

ELECTRICAL SYSTEM

Interior light keep coming on while driving when I turn it off it comes back on

NHTSA complaint #11607181 — an unverified report by a vehicle owner.

Wabash, IN

UNKNOWN OR OTHER

Not safety, but GM recalled 2021Trailblazers to replace Evap Purge Pumps on vehicles showing check engine light resulting in bad purge pump diagnosis. Why only Trailblazers? I recently had to replace one on my 2021Envision at 37,588 miles after my check engine light came on. Fortunately I bought the extended insurance when I purchased my new vehicle and only paid the $100 deductible. Otherwise it would have cost me $404. If they knew of problems for that year, why not send out letters to other owners of GM vehicles? Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11593096 — an unverified report by a vehicle owner.