FaultScore

FaultScore report

2024 Buick Envision problems

Owners have filed 21 complaints about the 2024 Buick Envision with NHTSA between 2024 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 6 of 9 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the Buick Envision.

How this is worked out

The numbers

21

Complaints

0

Crashes reported

0

Fires reported

3

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 27 vs 50 Severity 74 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Buick Envision. 50 means typical for this model; 100 means roughly double.
Severity — 74
14.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2024 compares with every other Buick Envision

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2024 Buick Envision

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 4 19.0%
Engine & Cooling 4 19.0%
Driver Assist & Collision Avoidance 3 14.3%
Brakes 2 9.5%

Median failure at 2,000 miles

Other & Unspecified 1 4.8%
Equipment & Accessories 1 4.8%

Median failure at 400 miles

Wheels 1 4.8%
Lights 1 4.8%
Acceleration & Cruise Control 1 4.8%

Median failure at 400 miles

Suspension 1 4.8%
Steering 1 4.8%
Transmission & Drivetrain 1 4.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2024 peak 3 Jul 2026

NHTSA investigations into the 2024 Buick Envision

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA26006 Opened 21 Aug 2026 Still open SERVICE BRAKES

Electronic Brake Module Component Failure

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until th...

Recalls on the 2024 Buick Envision

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024678 7,456 units in Canada

Lights And Instruments

Issue: On certain vehicles, the brake lamps may flash during certain braking events when the antilock braking system (ABS) is activated. Canadian regulations require the brake lamps to stay on constantly while braking. Safety Risk: Brake lamps that don't work properly could create confusion and cause others not to recognize when a vehicle is braking. This could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module software.

Recall 2024451 7,147 units in Canada

Accessories

Issue: This recall is for certain all-weather floor liners that were installed before delivery or sold as a dealer accessory. On certain vehicles, the accelerator pedal could get stuck under the floor liner. If this happens, the vehicle may not slow down when you release the accelerator pedal. Safety Risk: A stuck accelerator pedal could cause an unintended acceleration and increase the risk of a crash. Corrective Actions: To reduce the safety risk, General Motors advises you to check for interference with the accelerator pedal and to remove the driver's all-weather floor liner until the recall repairs have been completed. General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, modify and/or reimburse the driver's all-weather floor liner.

Recall 2024060 273,306 units in Canada

Lights And Instruments

Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position. This could also cause the daytime running lamps (DRLs) to turn off when the vehicle is moving. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: Headlamps and/or DRLs that don't turn on could reduce visibility, make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module (BCM)software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Somerville, TX 2 injured

ELECTRICAL SYSTEM

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.

NHTSA complaint #11751180 — an unverified report by a vehicle owner.

Somerville, TX 2 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.

NHTSA complaint #11751180 — an unverified report by a vehicle owner.

Somerville, TX 2 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.

NHTSA complaint #11751180 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Somerville, TX 2 injured

ELECTRICAL SYSTEM

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.

NHTSA complaint #11751180 — an unverified report by a vehicle owner.

Somerville, TX 2 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.

NHTSA complaint #11751180 — an unverified report by a vehicle owner.

Somerville, TX 2 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.

NHTSA complaint #11751180 — an unverified report by a vehicle owner.

Seattle, WA

ENGINE

Same as in the other two complaints. At one year and approximately 5000 miles I personally did the first oil change. Car was approximately 3 quarts low on oil after draining the oil for the oil change. Filled up to manufacturers recommendation. Two months later and approximately 1000 miles on the car, the car was 1 quart low. GM has a bulletin on this very issue bulletin number 01–0 6–0 1–011N. Started oil consumption test through the dealer. Dealer stated the first remedy is replacement of a valve, followed by another consumption test. Next option is replacing the engine.

NHTSA complaint #11731843 — an unverified report by a vehicle owner.

at 2,000 miles Rochelle, IL

PARKING BRAKE

The contact owns a 2024 Buick Envision. The contact stated that while in reverse(R), the vehicle started rolling backwards and independently stopped. There was no warning light illuminated. The vehicle was taken to a local dealer, where an employee suggested disabling the parking brake. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.

NHTSA complaint #11728798 — an unverified report by a vehicle owner.

Framingham, MA

POWER TRAIN

Description of Safety Defect: While operating the vehicle at approximately 25-30MPH and make a right turn, the vehicle experienced a sudden and total loss of power/engine stall, accompanied by a "Check Engine" light and a "Reduced Engine Power" notification. This resulted in a near-collision on a public roadway. The vehicle's steering and braking response were significantly compromised during this event, creating an immediate life-safety hazard for the driver and passengers. Dealer/Manufacturer Response: The vehicle was recently in the possession of McGovern Buick GMC Westborough for service. Despite the vehicle exhibiting an active Check Engine Light (CEL), the dealership staff pressured the consumer to take delivery of the vehicle and drive it on public roads. The service advisor admitted in writing that the CEL was active but insisted the vehicle was "feel free to drive." Furthermore, the dealership attempted to falsify internal corporate safety notes to claim the consumer "insisted" on taking the vehicle, masking a known mechanical defect. This represents a willful suppression of a safety defect by a franchised dealer, which led directly to a hazardous operating condition. Injuries/Crashes: No crash occurred, but a near-miss was documented. Passenger experienced severe emotional distress due to the sudden loss of vehicle control in traffic.

NHTSA complaint #11725228 — an unverified report by a vehicle owner.

Framingham, MA

ELECTRICAL SYSTEM

Description of Safety Defect: While operating the vehicle at approximately 25-30MPH and make a right turn, the vehicle experienced a sudden and total loss of power/engine stall, accompanied by a "Check Engine" light and a "Reduced Engine Power" notification. This resulted in a near-collision on a public roadway. The vehicle's steering and braking response were significantly compromised during this event, creating an immediate life-safety hazard for the driver and passengers. Dealer/Manufacturer Response: The vehicle was recently in the possession of McGovern Buick GMC Westborough for service. Despite the vehicle exhibiting an active Check Engine Light (CEL), the dealership staff pressured the consumer to take delivery of the vehicle and drive it on public roads. The service advisor admitted in writing that the CEL was active but insisted the vehicle was "feel free to drive." Furthermore, the dealership attempted to falsify internal corporate safety notes to claim the consumer "insisted" on taking the vehicle, masking a known mechanical defect. This represents a willful suppression of a safety defect by a franchised dealer, which led directly to a hazardous operating condition. Injuries/Crashes: No crash occurred, but a near-miss was documented. Passenger experienced severe emotional distress due to the sudden loss of vehicle control in traffic.

NHTSA complaint #11725228 — an unverified report by a vehicle owner.

Framingham, MA

ENGINE

Description of Safety Defect: While operating the vehicle at approximately 25-30MPH and make a right turn, the vehicle experienced a sudden and total loss of power/engine stall, accompanied by a "Check Engine" light and a "Reduced Engine Power" notification. This resulted in a near-collision on a public roadway. The vehicle's steering and braking response were significantly compromised during this event, creating an immediate life-safety hazard for the driver and passengers. Dealer/Manufacturer Response: The vehicle was recently in the possession of McGovern Buick GMC Westborough for service. Despite the vehicle exhibiting an active Check Engine Light (CEL), the dealership staff pressured the consumer to take delivery of the vehicle and drive it on public roads. The service advisor admitted in writing that the CEL was active but insisted the vehicle was "feel free to drive." Furthermore, the dealership attempted to falsify internal corporate safety notes to claim the consumer "insisted" on taking the vehicle, masking a known mechanical defect. This represents a willful suppression of a safety defect by a franchised dealer, which led directly to a hazardous operating condition. Injuries/Crashes: No crash occurred, but a near-miss was documented. Passenger experienced severe emotional distress due to the sudden loss of vehicle control in traffic.

NHTSA complaint #11725228 — an unverified report by a vehicle owner.

Beaverton, OR

WHEELS

“Loss of vehicle stability” “Feels like wheels may detach” “Ride height abnormal” “Unresolved after multiple repairs” “Safety risk”

NHTSA complaint #11714882 — an unverified report by a vehicle owner.

Beaverton, OR

STEERING

“Loss of vehicle stability” “Feels like wheels may detach” “Ride height abnormal” “Unresolved after multiple repairs” “Safety risk”

NHTSA complaint #11714882 — an unverified report by a vehicle owner.

Beaverton, OR

SUSPENSION

“Loss of vehicle stability” “Feels like wheels may detach” “Ride height abnormal” “Unresolved after multiple repairs” “Safety risk”

NHTSA complaint #11714882 — an unverified report by a vehicle owner.

Clinton Township, MI

ENGINE

The vehicle was taken in for the oil level not registering on the dip stick 5235 miles on the odometer, they said it was 2 quart oils low. They said they would do an oil consumption test and to bringv it back in 2000 miles. We took it back with an odometer reading of 7451 and it was again 2 quarts oils low. There is an oil consumption issue on this vehicle.

NHTSA complaint #11675969 — an unverified report by a vehicle owner.

Lapeer, MI

ENGINE

Prior to the first oil change which is recommended at 7500 miles, I check the oil and there was NO oil present on the dip stick...none, not a drop. I had to add 1 3/4 quarts to get it in the accepted range. We took the car for its normal 7500 mile oil change and informed the dealer, upon inspection and oil change they said nothing was wrong with the car. About 2000k miles after that oil change I checked the oil again and again it was well over a quart and 1/2 low. I added enough oil to get the oil level into the accepted range. I made an appointment with the dealer and they looked at the car and said it was 3/4 of a quart low upon arrival and want me to start an oil consumption study. My concern is if this car is using that much oil, its a matter of time before engine failure and what if this happens at speed or when I am on the expressway, it feels like a safety concern to me.

NHTSA complaint #11659255 — an unverified report by a vehicle owner.

Phoenix, AZ

ELECTRICAL SYSTEM

The brakes engage for no reason when backing in the dark I have a video but it won't upload.

NHTSA complaint #11645184 — an unverified report by a vehicle owner.

Phoenix, AZ

SERVICE BRAKES

The brakes engage for no reason when backing in the dark I have a video but it won't upload.

NHTSA complaint #11645184 — an unverified report by a vehicle owner.

Phoenix, AZ

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The brakes engage for no reason when backing in the dark I have a video but it won't upload.

NHTSA complaint #11645184 — an unverified report by a vehicle owner.

Bozeman, MT

UNKNOWN OR OTHER

When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, and the console and screen-based instrument cluster went completely black. I attempted to stop the vehicle as quickly as possible and struck a small reflector post at the side of the road. The instrument panel and lights restarted, but his incident could have easily resulted in a catastrophic loss of control, endangering myself and others. To my knowledge, no incidents or recalls of this sort have been reported for this model, but a recall for a similar malfunction was issued in late 2023 for some models of the Chevrolet Trax, Buick Envista, and Buick Encore GX. This vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others as of yet, but an insurance claim has been issued, so such an inspection may be forthcoming. No warning lamps or warning signals preceded this complete blackout of all the vehicle's lights and the main screen/instrument cluster. This malfunction appeared without warning and, in this case, during extremely dangerous, nighttime driving conditions.

NHTSA complaint #11632363 — an unverified report by a vehicle owner.

Bozeman, MT

EXTERIOR LIGHTING

When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, and the console and screen-based instrument cluster went completely black. I attempted to stop the vehicle as quickly as possible and struck a small reflector post at the side of the road. The instrument panel and lights restarted, but his incident could have easily resulted in a catastrophic loss of control, endangering myself and others. To my knowledge, no incidents or recalls of this sort have been reported for this model, but a recall for a similar malfunction was issued in late 2023 for some models of the Chevrolet Trax, Buick Envista, and Buick Encore GX. This vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others as of yet, but an insurance claim has been issued, so such an inspection may be forthcoming. No warning lamps or warning signals preceded this complete blackout of all the vehicle's lights and the main screen/instrument cluster. This malfunction appeared without warning and, in this case, during extremely dangerous, nighttime driving conditions.

NHTSA complaint #11632363 — an unverified report by a vehicle owner.

Bozeman, MT

ELECTRICAL SYSTEM

When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, and the console and screen-based instrument cluster went completely black. I attempted to stop the vehicle as quickly as possible and struck a small reflector post at the side of the road. The instrument panel and lights restarted, but his incident could have easily resulted in a catastrophic loss of control, endangering myself and others. To my knowledge, no incidents or recalls of this sort have been reported for this model, but a recall for a similar malfunction was issued in late 2023 for some models of the Chevrolet Trax, Buick Envista, and Buick Encore GX. This vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others as of yet, but an insurance claim has been issued, so such an inspection may be forthcoming. No warning lamps or warning signals preceded this complete blackout of all the vehicle's lights and the main screen/instrument cluster. This malfunction appeared without warning and, in this case, during extremely dangerous, nighttime driving conditions.

NHTSA complaint #11632363 — an unverified report by a vehicle owner.

at 400 miles Eau Claire, WI

VEHICLE SPEED CONTROL

The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The contact and her husband then exited the vehicle. The contact stated that it was a very scary moment due to the failure. The contact inspected the vehicle and confirmed that the accelerator pedal was stuck under the floor liner. The vehicle was towed to the dealer where it was diagnosed with a defective floor liner. The dealer informed the contact that the floor liner needed to be replaced. In addition, the contact was informed that the repair was covered under recall NHTSA Campaign Number: 24E066000 (Vehicle Speed Control, Equipment). The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

NHTSA complaint #11617561 — an unverified report by a vehicle owner.

at 400 miles Eau Claire, WI

EQUIPMENT

The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The contact and her husband then exited the vehicle. The contact stated that it was a very scary moment due to the failure. The contact inspected the vehicle and confirmed that the accelerator pedal was stuck under the floor liner. The vehicle was towed to the dealer where it was diagnosed with a defective floor liner. The dealer informed the contact that the floor liner needed to be replaced. In addition, the contact was informed that the repair was covered under recall NHTSA Campaign Number: 24E066000 (Vehicle Speed Control, Equipment). The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

NHTSA complaint #11617561 — an unverified report by a vehicle owner.