Owners have filed 327 complaints
about the 2007 Buick Lacrosse with NHTSA between 2007 and 2026.
The largest single group is the lights.
Across this model's run it ranks 5 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 79
Against the median year of the Buick Lacrosse. 50 means typical for this
model; 100 means roughly double.
Severity — 57
11% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Headlights
730.4%
Pressure Monitoring AND Regulating Systems
313.0%
Body
313.0%
Door
313.0%
Instrument Cluster/Panel
28.7%
Side/Window
28.7%
Fuses AND Circuit Breakers
28.7%
Speedometer/Odometer
14.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
93.8%
1,000 – 9,999 miles
41.7%
10,000 – 24,999 miles
187.6%
25,000 – 49,999 miles
4418.5%
50,000 – 74,999 miles
6226.1%
75,000 – 99,999 miles
4619.3%
100,000 – 149,999 miles
3414.3%
150,000+ miles
218.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2007 Buick LaCrosse 4-DR w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2007peak 22Aug 2026
NHTSA investigations into the 2007 Buick Lacrosse
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ17002Opened 24 Apr 2017Closed 29 Mar 2021EXTERIOR LIGHTING:HEADLIGHTS
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by Gene...
Recalls on the 2007 Buick Lacrosse
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V519000
EXTERIOR LIGHTING:HEADLIGHTS
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
14V355000
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
09E005000
STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
06V419000
FUEL SYSTEM, GASOLINE:STORAGE
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Risk: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 331,000 milesWest Fargo, NDFire
EXTERIOR LIGHTING
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campaign Number: 15V519000 (Exterior Lighting). The vehicle was towed to a dealer, where it was diagnosed and determined that the fuse box, module, and the circuit board needed to be replaced. The contact stated that the electrical failure had melted and damaged the fuse box and the circuit board. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 331,000.
NHTSA complaint #11755473 — an unverified report by a vehicle owner.
Plympton, MACrash
AIR BAGS
AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.
NHTSA complaint #11429852 — an unverified report by a vehicle owner.
Plympton, MACrash
SERVICE BRAKES
AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.
NHTSA complaint #11429852 — an unverified report by a vehicle owner.
at 70,000 milesDurham, CTCrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE CONTACT STATED THAT PUNCTURE WOUNDS WERE PRESENT AND WERE BELIEVED TO BE METAL FRAGMENTS FROM THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/12/16*LJ UPDATED 07/19/16.
NHTSA complaint #10846178 — an unverified report by a vehicle owner.
at 112,000 milesJayess, MSCrash
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS CAN GO OUT AT ANY TIME WHILE DRIVING. STARTED HAPPENING ABOUT 7/2013. WOULD ONLY DRIVE DURING DAY/ HAD MODULE REPLACED A YEAR AGO WHEN RECALL NOTICE CAME OUT AND HAD LIGHTS FOR A ABOUT 6 MONTHS WITH NO PROBLEM. WAS DRIVING GOING AROUND A CORNER A COUPLE OF MONTHS AGO, LIGHTS WENT OUT AND I WENT INTO DITCH CAUSING A BAD FENDER DENT AND BREAKING MY WINDSHIELD. LIGHTS CAN COME AND GO AT ANY TIME. THANK GOD, NO ONE WAS HURT. THIS COULD BE A MAJOR PROBLEM. YOU CAN USE BRIGHTS, BUT THAT WOULD CAUSE BLINDING THE ONCOMING TRAFFIC.
NHTSA complaint #10810856 — an unverified report by a vehicle owner.
Westchester, ILFire
POWER TRAIN
I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. I WISH U LET US UPLOAD PICTURES OF THIS INCIDENT. WHAT IF WHILE DRIVING MY CAR HAD CAUGHT ON FIRE OR SOMETHING WORSE COULD HAVE HAPPENED TO ME OR MY CHILD. LUCKILY I WAS OUT OF MY VEHICLE WHEN THIS PROBLEM OCCURRED. THIS ISSUE HAS TO BE LOOKED AT. NOW I HAVE TO TOW MY CAR OUT OF MY WORK GARAGE PAY FOR THAT AND THEN PAY FOR MY VEHICLE TO GET FIX WHICH WE SHOULD DEFINITELY GET REIMBURSED FOR IT BECAUSE IT'S OBVIOUS THAT THIS IS A RECURRING ISSUE THAT HAS NOT BEEN FIXED. IT CAN TURN OUT TO BE A BIG LAW SUIT AGAINST BUICK. I HAD THE SAME ISSUE ALSO WITH THE HEADLIGHTS. I WOULD BE DRIVING AT NIGHT AND OUT OF NO WHERE MY LIGHTS WOULD JUST SHUT OFF. HAD TO REPLACE THAT ALSO. . .UPDATED 07/21/15 *BF UPDATED 11/9/2015
NHTSA complaint #10734122 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 331,000 milesWest Fargo, NDFire
EXTERIOR LIGHTING
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campaign Number: 15V519000 (Exterior Lighting). The vehicle was towed to a dealer, where it was diagnosed and determined that the fuse box, module, and the circuit board needed to be replaced. The contact stated that the electrical failure had melted and damaged the fuse box and the circuit board. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 331,000.
NHTSA complaint #11755473 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2007 Buick Lacrosse. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The mileage at the time of the purchase was 77,000. It was later discovered that the actual mileage was 131,000. The Carfax Report mileage was not available.
NHTSA complaint #11716988 — an unverified report by a vehicle owner.
Pikeville, TN
ELECTRICAL SYSTEM
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
NHTSA complaint #11695165 — an unverified report by a vehicle owner.
Pikeville, TN
ENGINE
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
NHTSA complaint #11695165 — an unverified report by a vehicle owner.
Pikeville, TN
FUEL/PROPULSION SYSTEM
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
NHTSA complaint #11695165 — an unverified report by a vehicle owner.
Yuba City, CA
UNKNOWN OR OTHER
Unkown
NHTSA complaint #11683554 — an unverified report by a vehicle owner.
Niles, OH
EXTERIOR LIGHTING
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .
NHTSA complaint #11665215 — an unverified report by a vehicle owner.
Niles, OH
ELECTRICAL SYSTEM
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .
NHTSA complaint #11665215 — an unverified report by a vehicle owner.
Niles, OH
VISIBILITY/WIPER
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .
NHTSA complaint #11665215 — an unverified report by a vehicle owner.
Saint Louis, MO
UNKNOWN OR OTHER
Taken car to dealership for computer analysis and was told that the issue was caused by P0420cataylic converter needed to be replaced. I had cataylic converter replaced elsewhere and noticed that wasn't the problem. After doing some research I found that ignition switch is the reason my car stalls while driving. There was a Product Safety Recall (14299) Ignition key rotation and replaced on 10- 8-20 but I'm having the same problem.
NHTSA complaint #11517992 — an unverified report by a vehicle owner.
at 100,000 milesSaint Louis, MO
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2007 Buick LaCrosse. The contact was made aware of NHTSA Campaign Number: 14V355000 (Electrical System). The contact took the vehicle to the local dealer and had the recall repair performed. The contact stated that in May 2022, while driving 25 MPH, the engine seized. The contact stated no warning light was illuminated. Additionally, the contact stated the key failed to turn in the ignition. The contact stated he waited approximately 5 minutes before he was able to restart the vehicle and continue driving to his destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The contact took the vehicle to the independent mechanic and had the catalytic converter replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11518006 — an unverified report by a vehicle owner.
Saint Louis, MO
ELECTRICAL SYSTEM
Taken car to dealership for computer analysis and was told that the issue was caused by P0420cataylic converter needed to be replaced. I had cataylic converter replaced elsewhere and noticed that wasn't the problem. After doing some research I found that ignition switch is the reason my car stalls while driving. There was a Product Safety Recall (14299) Ignition key rotation and replaced on 10- 8-20 but I'm having the same problem.
NHTSA complaint #11517992 — an unverified report by a vehicle owner.
Washington, PA
POWER TRAIN
Problem with the transmission burning up and breaking and the car unable to be driven and I have heard from other people that have had the same problem from there cars mileage from 28,000 miles to 60,000 miles the transmission just goes out It’ll make like a howling noise One day and then you’ll get in the car the next day and it just will not move and the transmission fluid Will smell burnt And it doesn’t matter if you maintenance the transmission filter And fluid
NHTSA complaint #11458271 — an unverified report by a vehicle owner.
Chicago, IL
VISIBILITY:SUN/MOON ROOF ASSEMBLY
the glass to the sunroof blew off while driving and broken into pieces. broken glass at risk. no, the problem has not been confirmed by dealer or service center. no inspections. no warning lamps messages or other symptoms of the problem prior to the failure. The sunroof glass just blew off the car while driving.
NHTSA complaint #11439940 — an unverified report by a vehicle owner.
West Chester, PA
TIRES
2007 BUICK LACROSSE. CONSUMER IS SEEKING A REIMBURSEMENT FOR DEFECTIVE GOODYEAR TIRES PURCHASED FOR VEHICLE. THE CONSUMER STATED GOOD YEAR TIRES WERE PURCHASED UNDER THE IMPRESSION THAT THEY WERE NEW. UNITED TIRE OF DOWNINGTOWN INFORMED THE CONSUMER THE TIRED WOULD NOT PASS STATE INSPECTION AS THEY WERE DRY-ROTTED AND CRACKED. THE CONSUMER BELIEVED THE TIRES TO BE 2-3 YEARS OLD UPON PURCHASE. THE CONSUMER STATED THE TIRES WERE WORN AFTER 29,504 MILES WHEN THEY SHOULD HAVE HAD A LIFE SPAN OF 65,000 MILES. THE CONSUMER REQUESTED TO BE REIMBURSED FOR 54.6% OF THE PURCHASE PRICE COST.
NHTSA complaint #11433758 — an unverified report by a vehicle owner.
Plympton, MACrash
AIR BAGS
AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.
NHTSA complaint #11429852 — an unverified report by a vehicle owner.
Plympton, MACrash
SERVICE BRAKES
AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.
NHTSA complaint #11429852 — an unverified report by a vehicle owner.
at 50,000 milesBridgeton, MO
STEERING
POP AND CRACKLING ON STEERING WHEEL NOISE WHILE TURNING CORNERS WHILE DRIVING
NHTSA complaint #11301007 — an unverified report by a vehicle owner.
at 13,500 milesSAN Antonio, TX
WHEELS
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
NHTSA complaint #11291703 — an unverified report by a vehicle owner.
at 13,500 milesSAN Antonio, TX
STEERING
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
NHTSA complaint #11291703 — an unverified report by a vehicle owner.
at 13,500 milesSAN Antonio, TX
SERVICE BRAKES
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
NHTSA complaint #11291703 — an unverified report by a vehicle owner.
NEW Hyde Park, NY
AIR BAGS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR FLASHED ON AND OFF ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC (866-223-5291, LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040) WHERE THE AIR BAG MODULE WAS REPLACED. THE FAILURE RECURRED AND THE PART WAS REPLACED AGAIN BY THE SAME DEALER. THE FAILURE RECURRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOO OLD AND HAD TOO MANY MILES. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11162448 — an unverified report by a vehicle owner.
at 130,000 milesAndover, MN
SUSPENSION
FRONT STABILIZER BAR IS CRACKED ON BOTH SIDES WHERE THE BOLTS FROM THE LOWER CONTROL ARM GO THOUGH THE STABILISER BAR. CAR HAS NEVER BEEN IN A ACCIDENT, HAS 130,000 MILES, NEVER BEEN OFF ROAD. HAPPENED TO NOTICE IT WHILE REPLACING BRAKE PADS
NHTSA complaint #11110815 — an unverified report by a vehicle owner.
at 170,000 milesDavidson, MI
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11089024 — an unverified report by a vehicle owner.
at 170,000 milesDavidson, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11089024 — an unverified report by a vehicle owner.
