Owners have filed 90 complaints
about the 2014 Buick Lacrosse with NHTSA between 2014 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Buick Lacrosse. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 75
44% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.5%
1,000 – 9,999 miles
1116.2%
10,000 – 24,999 miles
1116.2%
25,000 – 49,999 miles
2232.4%
50,000 – 74,999 miles
1116.2%
75,000 – 99,999 miles
34.4%
100,000 – 149,999 miles
913.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2014peak 4Jul 2026
Recalls on the 2014 Buick Lacrosse
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V437000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
16V651000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
14V317000
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
14V240000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
14V092000
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016439362,263 units in Canada
Airbag
On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software. Note: This recall affects 2014-2017 model year Sierra LD/Silverado LD models and 2015-2016 model year Sierra HD/Silverado HD model vehicles.
Recall 2014230352 units in Canada
Electrical
Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection, and/or CMVSS 118 - Power-Operated Window, Partition and Roof Panel Systems. A wiring splice in the driver's door may corrode and break, allowing the power windows and sunroof (if equipped) to function temporarily with the key removed, increasing the risk of injury to unsupervised occupants. This could also disable the audible warning if the key is in the ignition, increasing the risk of theft and/or damage to property. Correction: Dealers are to inspect the door wiring harness and install a splice if necessary.
Recall 2014168209 units in Canada
Brakes
On certain vehicles, the front brake assembly may have been equipped with a rear brake rotor instead of a front one. During braking, higher heat will be generated by the thinner rear brake rotor which will significantly shorten the brake pad life. As the pads and rotor wear, the outer brake pad may come disengaged resulting in reduced brake system performance increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect both front brake rotors, and install new rotors and brake pads if necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 44,000 milesMrytle Beach, SCFire
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED A BLUE PLASTIC TRIM DETACHED WITHIN THE HEADLIGHT CAUSING THE ILLUMINATION OF THE HEADLIGHT TO BE REDUCED. THE VEHICLE WAS TAKEN TO HYATT BUICK GMC LOCATED AT 922 FRONTAGE RD E, MYRTLE BEACH, SC 29577, PHONE NUMBER: 843-480-0029 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBLE FIRE HAZARD IF THE HEADLAMP WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #11297693 — an unverified report by a vehicle owner.
at 72,000 milesIndianapolis, INCrash1 injured
AIR BAGS
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED
NHTSA complaint #11189957 — an unverified report by a vehicle owner.
at 72,000 milesIndianapolis, INCrash1 injured
ENGINE
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED
NHTSA complaint #11189957 — an unverified report by a vehicle owner.
at 72,000 milesIndianapolis, INCrash1 injured
SERVICE BRAKES
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED
NHTSA complaint #11189957 — an unverified report by a vehicle owner.
at 59,800 milesTampa, FLCrash
AIR BAGS
REAR ENDED IN AN ACCIDENT & MY AIR BAGS DID NOT DEPLOY
NHTSA complaint #11156983 — an unverified report by a vehicle owner.
at 22,000 milesKenosha, WICrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE DROVE THROUGH A STOP SIGN AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 01/17/2017*CT
NHTSA complaint #10933857 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 115,000 milesArkansas City, KS
ELECTRICAL SYSTEM
The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument panel remained activated. The vehicle was taken to a local dealer, who diagnosed that the driver's door window switch was faulty and needed to be replaced; however, the vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V317000 (Electrical System); however, the contact related the failure to the recall. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.
NHTSA complaint #11749291 — an unverified report by a vehicle owner.
Beaumont, TX
AIR BAGS
Auto insurance company informed safety regulations due to recalls on this vehicle.
NHTSA complaint #11709983 — an unverified report by a vehicle owner.
Beaumont, TX
UNKNOWN OR OTHER
Auto insurance company informed safety regulations due to recalls on this vehicle.
NHTSA complaint #11709983 — an unverified report by a vehicle owner.
Beaumont, TX
SERVICE BRAKES
Auto insurance company informed safety regulations due to recalls on this vehicle.
NHTSA complaint #11709983 — an unverified report by a vehicle owner.
Baytown, TX
POWER TRAIN
I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module
NHTSA complaint #11690035 — an unverified report by a vehicle owner.
Baytown, TX
VEHICLE SPEED CONTROL
I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module
NHTSA complaint #11690035 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.
NHTSA complaint #11656738 — an unverified report by a vehicle owner.
at 79,535 milesWellsburg, WV
STEERING
The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.
NHTSA complaint #11640372 — an unverified report by a vehicle owner.
Rougemont, NC
UNKNOWN OR OTHER
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
NHTSA complaint #11620148 — an unverified report by a vehicle owner.
Rougemont, NC
ELECTRICAL SYSTEM
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
NHTSA complaint #11620148 — an unverified report by a vehicle owner.
Columbus, MS
UNKNOWN OR OTHER
When i put my car in park it still roles
NHTSA complaint #11563230 — an unverified report by a vehicle owner.
Warren, OH
ELECTRICAL SYSTEM
2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness
NHTSA complaint #11537894 — an unverified report by a vehicle owner.
Lawson, MO
ELECTRICAL SYSTEM
1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I was told that it was a safety issue by the dealership because the switch could have started a fire. The mechanic had it smoking during the diagnosis. He did not want to put it back together until repaired. 3. The dealer was the one that diagnosed it. 4. The problem was not reported to any other agency. 5. There were no warning signs or messages before the motor failed and the switch burned up. I am also have problems with the radio where it doesn’t now shut off when the drivers side door is opened. It also started when the window motor stopped working. I believe that it all related. I will be calling the dealership back to voice that concern as well. I am very lucky that there wasn’t a fire after I keep trying to get the window to roll down.
NHTSA complaint #11516624 — an unverified report by a vehicle owner.
Orlando, FL
TIRES:TREAD/BELT
Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022
NHTSA complaint #11493053 — an unverified report by a vehicle owner.
Orlando, FL
TIRES:SIDEWALL
Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022
NHTSA complaint #11493053 — an unverified report by a vehicle owner.
at 100,126 milesInkster, MI
SEAT BELTS
The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.
NHTSA complaint #11488357 — an unverified report by a vehicle owner.
Calumet City, IL
STEERING
Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.
NHTSA complaint #11470227 — an unverified report by a vehicle owner.
at 50,300 milesSilver Spring, MD
STEERING:RACK AND PINION
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.
NHTSA complaint #11460424 — an unverified report by a vehicle owner.
at 40,000 milesEngelwood, NJ
STEERING
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
NHTSA complaint #11430092 — an unverified report by a vehicle owner.
West Lafayette, IN
STEERING
Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair—no manufacturer (other than GM repair), police or insurance representative was involved. A message saying “Power steering assist needs service” appeared on the dash 5 to 8 seconds before the steering went out.
NHTSA complaint #11427848 — an unverified report by a vehicle owner.
at 49,660 milesWest Lafayette, IN
STEERING
The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.
NHTSA complaint #11427857 — an unverified report by a vehicle owner.
at 54,000 milesCarthage, NY
ELECTRICAL SYSTEM
SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF
NHTSA complaint #11408040 — an unverified report by a vehicle owner.
at 54,000 milesCarthage, NY
LANE DEPARTURE: BLIND SPOT DETECTION
SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF
NHTSA complaint #11408040 — an unverified report by a vehicle owner.
at 112,000 milesHowell Township, NJ
WHEELS
VEHICLE HAS 112,000 MILES, ATTEMPTED TO REPLACE THE TIRES & WAS TOLD THAT THE WHEELS ARE NO GOOD, THE CHROME IS PEELING, THEREFORE WHEN THE OLD TIRES WERE REMOVED, THE CHROME FELL OFF, THEREFOR WHEELS WON'T HOLD AIR! DEALER INSPECTED & TOLD ME IT'S OUT OF WARRANTY & THE COST WOULD BE 4600,00. I'M TOLD THIS IS VERY COMMON WITH THESE WHEELS! DEALER IS JIM CURLEY, LAKEWOOD, NJ. HAD A SECOND TIRE SHOP LOOK AT THE WHEELS & THEY CONFIRMED THIS PROBLEM EXISTS WITH THESE WHEELS!
NHTSA complaint #11397959 — an unverified report by a vehicle owner.
at 63,000 milesOmaha, NE
SUSPENSION
GM USED MAGNETIC RIDE CONTROL FRONT AND REAR SHOCKS IN THIS 2014 MODEL YEAR BUICK LACROSSE. THEY HAVE FAILED, SEIZED UP AT 63,000 MILES. DUE TO THE FAILURE OF THE SHOCK (STIFFNESS) THIS WILL LEAD TO UNDUE DAMAGE TO TIRES, RIMS, STEERING AND SUSPENSION COMPONENTS WHICH IN TURN COULD LEAD TO CATASTROPHIC MECHANICAL FAILURES, PROPERTY DAMAGE AND BODILY INJURIES. REPLACEMENT COST IS CLOSE TO $4000 WITH OEM PARTS.
NHTSA complaint #11397089 — an unverified report by a vehicle owner.