Owners have filed 308 complaints
about the 2012 Buick Lacrosse with NHTSA between 2011 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 6 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Buick Lacrosse. 50 means typical for this
model; 100 means roughly double.
Severity — 44
8.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 62
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
198.8%
1,000 – 9,999 miles
219.7%
10,000 – 24,999 miles
198.8%
25,000 – 49,999 miles
3214.8%
50,000 – 74,999 miles
4922.7%
75,000 – 99,999 miles
2511.6%
100,000 – 149,999 miles
3717.1%
150,000+ miles
146.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2012 Buick Lacrosse 4 DR AWD
11.8% risk
2012 Buick Lacrosse 4 DR FWD
11.8% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2011peak 11Jul 2026
NHTSA investigations into the 2012 Buick Lacrosse
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
AQ14001Opened 2 May 2014Closed 22 May 2016ELECTRICAL SYSTEM
Sands Chevrolet/Hybrid System Fire/Stall
NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA issued a...
On July 5, 2013 the Office of Defects Investigation (ODI) opened Recall Query RQ13-003 to investigate whether the service procedures utilized in recall bulletins 13136 and 13142 for safety recall 13V-173 were sufficient to identify the safety defect in the subject vehicles.These safety recalls were issue on May 3, 2013 to address the improper function of the Generator Control Module (GCM) in certain model year (MY) 2012-13 Buick LaCrosse and Regal and MY 2013 Chevrolet Malibu Eco equipped with eAssist.This condition may result in a loss of battery charge, engine stall and/or inability for the...
Recalls on the 2012 Buick Lacrosse
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V00F000
SUSPENSION:REAR
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
20V764000
SUSPENSION:REAR
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
14V447000
SEATS:FRONT ASSEMBLY:POWER ADJUST
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
13V173000
ELECTRICAL SYSTEM
General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
Risk: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
11V404000
ELECTRONIC STABILITY CONTROL (ESC)
GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS REQUIRED IN THE SAFETY STANDARD.
Risk: THE IMPROPER DIAGNOSING MAY CAUSE THE ESC TO FALSELY ACTIVATE, RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A CRASH WITHOUT WARNING.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202061510,006 units in Canada
Suspension
Issue: On certain vehicles, the protective coating on the rear suspension toe links may chip away. If this happens, the metal can rust and the toe link could break. A broken toe link can affect vehicle stability and could cause a loss of directional control. Note: This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear suspension toe links and adjuster fasteners.
Recall 201431129,555 units in Canada
Seats And Restraints
On certain vehicles equipped with power height adjustable front seats, a bolt securing the adjuster mechanism may loosen and fall out. This would cause the seat to drop to the lowest vertical adjustment position, which could affect the driver's ability to safety operate vehicle controls as well as cause reduced driver visibility. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the bolt.
Recall 2013149604 units in Canada
Electrical
On certain vehicles equipped with eAssist, the Generator Control Module (GCM) may not function correctly. This could cause a gradual loss of battery charge, which would illuminate the malfunction indicator lamp. Eventually, the engine may stall. In conjunction with traffic and road conditions, and the driver's reactions, this could increase the risk of a crash. In addition, there may be a burning or melting odour, smoke and possibly a fire in the trunk. These issues could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Generator Control Module.
Recall 2011284216 units in Canada
Electrical
On certain vehicles, the StabiliTrak System may have been incorrectly calibrated during the manufacturing process. As a result, the system may not properly detect a malfunctioning sensor, and the warning lamp (indicating that the system is not operating) may not illuminate. Failure to properly diagnose a malfunctioning sensor may cause the Electronic Control System (ESC) to falsely activate, resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty in maintaining the vehicle's desired path of travel and speed. This could result in a crash causing property damage and/or personal injury. Correction: Dealers will reprogram the electronic brake control module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Canton, MSCrash
VEHICLE SPEED CONTROL
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA complaint #11697783 — an unverified report by a vehicle owner.
Canton, MSCrash
STEERING
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA complaint #11697783 — an unverified report by a vehicle owner.
Canton, MSCrash
ELECTRICAL SYSTEM
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA complaint #11697783 — an unverified report by a vehicle owner.
Livingston, NJFire
ELECTRICAL SYSTEM
I was driving the LaCrosse in my neighborhood. A few minutes into the trip, I noticed a burning kind of smell. Then I saw smoke coming from the left side under the hood. I pulled over to the side of the road and exited the car to check, but the smoke quickly got worse and became flames. I then called 911.The police and fire department responded, and they were able to extinguish the fire. However, the front part of the car including the hood area and the passenger compartment was completely burned. It was a clear and mild summer day. And the car was travelling at relatively low speed on a local street, nothing unusual until the car suddenly started to smell, smoke, and burn. From the first burning smell to the car fire it took only a few minutes. The fire department investigation report states that the origin of the fire was "Left front of the engine compartment behind the left headlight and before the battery", and " the most likely cause was an electrical failure." I am the original owner of the car. It had been regularly maintained. The car had about 87,750 miles. It had not been involved in any accident.
NHTSA complaint #11490329 — an unverified report by a vehicle owner.
Ashtabula, OHFire
SEATS
I am the Fire Marshal in Ashtabula Ohio. Fire occurred in the driver's seat cushion. The origin of the fire was determined to be below the seat covering in the area of the springs and foam padding. the only competent ignition sources in the area are a computer module, power seat motors and seat heater coil. The computer module was eliminated during the investigation leaving only the heater and position motors as competent ignition sources. A review of repair records indicates the owner report power seat issues to the dealer in June 2021 that went unresolved. The dealer records indicate they were unable to replicate the failure. The fire self-extinguished upon consumption of all available oxygen; however, the smoke damage has resulted in complete destruction of interior. As a Certified Fire Investigator, I feel obligated to report a potential problem involving ignition of passenger vehicles. [XXX] Ashtabula Fire Department INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11489528 — an unverified report by a vehicle owner.
at 85,000 milesPendington, NJCrash
SUSPENSION
TL* THE CONTACT OWNED A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD EXPERIENCED A FAILURE WHILE DRIVING APPROXIMATELY 60 MPH AND LOST CONTROL OF THE VEHICLE CRASHED INTO THE GUARD RAIL. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
NHTSA complaint #11413904 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Mohave Valley, AZ
UNKNOWN OR OTHER
Shows service stability track
NHTSA complaint #11753857 — an unverified report by a vehicle owner.
Mohave Valley, AZ
ELECTRICAL SYSTEM
Shows service stability track
NHTSA complaint #11753857 — an unverified report by a vehicle owner.
Mohave Valley, AZ
UNKNOWN OR OTHER
I was driving my car the engine turned off by itself everything locked up when i stop i tried to start it again and it just clicked, I thought it was the battery got a new battery started up drove it about a half mile did it again turned off everything locked up
NHTSA complaint #11750340 — an unverified report by a vehicle owner.
Mohave Valley, AZ
UNKNOWN OR OTHER
I was driving my car the engine turned off by itself everything locked up when i stop i tried to start it again and it just clicked, I thought it was the battery got a new battery started up drove it about a half mile did it again turned off everything locked up
NHTSA complaint #11750341 — an unverified report by a vehicle owner.
Ravenna, OH
ENGINE
2012 Buick LaCrosse V6 (Fairfax Plant). The vehicle suffered a sudden, complete loss of engine power and forward propulsion while traveling at highway speed, cutting off mid-drive with no warning. This occurred alongside a persistent StabiliTrak malfunction; the dash showed repeated "Service StabiliTrak" warnings before the failure, then turned bright orange with multiple warning lights and a message instructing me to activate my turn signal and pull over before RPMs dropped to zero. Because power cut out instantly, my [XXX] son (passenger) and I were trapped in the center lane of a dense, multi-lane highway. I was forced to dodge high-speed traffic and coast the dead vehicle across multiple active lanes to reach the shoulder, creating an imminent collision risk to us and other drivers. We were then stranded on the narrow shoulder awaiting a tow, with traffic passing within feet at highway speed. Both my son and I have CMT2A (Charcot-Marie-Tooth disease), a neuromuscular disability limiting mobility; we were incapable of quickly evacuating the vehicle or reaching safety up the embankment, leaving us trapped in a highly dangerous position. No official inspection or diagnosis has been performed yet. My dash displayed the same "Service StabiliTrak" warning referenced in NHTSA Campaign 11V404000, though my VIN was excluded from that recall, and my failure went beyond the handling/deceleration issue described in that recall to a complete loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749557 — an unverified report by a vehicle owner.
Ravenna, OH
SERVICE BRAKES
2012 Buick LaCrosse V6 (Fairfax Plant). The vehicle suffered a sudden, complete loss of engine power and forward propulsion while traveling at highway speed, cutting off mid-drive with no warning. This occurred alongside a persistent StabiliTrak malfunction; the dash showed repeated "Service StabiliTrak" warnings before the failure, then turned bright orange with multiple warning lights and a message instructing me to activate my turn signal and pull over before RPMs dropped to zero. Because power cut out instantly, my [XXX] son (passenger) and I were trapped in the center lane of a dense, multi-lane highway. I was forced to dodge high-speed traffic and coast the dead vehicle across multiple active lanes to reach the shoulder, creating an imminent collision risk to us and other drivers. We were then stranded on the narrow shoulder awaiting a tow, with traffic passing within feet at highway speed. Both my son and I have CMT2A (Charcot-Marie-Tooth disease), a neuromuscular disability limiting mobility; we were incapable of quickly evacuating the vehicle or reaching safety up the embankment, leaving us trapped in a highly dangerous position. No official inspection or diagnosis has been performed yet. My dash displayed the same "Service StabiliTrak" warning referenced in NHTSA Campaign 11V404000, though my VIN was excluded from that recall, and my failure went beyond the handling/deceleration issue described in that recall to a complete loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749557 — an unverified report by a vehicle owner.
Ravenna, OH
FUEL/PROPULSION SYSTEM
2012 Buick LaCrosse V6 (Fairfax Plant). The vehicle suffered a sudden, complete loss of engine power and forward propulsion while traveling at highway speed, cutting off mid-drive with no warning. This occurred alongside a persistent StabiliTrak malfunction; the dash showed repeated "Service StabiliTrak" warnings before the failure, then turned bright orange with multiple warning lights and a message instructing me to activate my turn signal and pull over before RPMs dropped to zero. Because power cut out instantly, my [XXX] son (passenger) and I were trapped in the center lane of a dense, multi-lane highway. I was forced to dodge high-speed traffic and coast the dead vehicle across multiple active lanes to reach the shoulder, creating an imminent collision risk to us and other drivers. We were then stranded on the narrow shoulder awaiting a tow, with traffic passing within feet at highway speed. Both my son and I have CMT2A (Charcot-Marie-Tooth disease), a neuromuscular disability limiting mobility; we were incapable of quickly evacuating the vehicle or reaching safety up the embankment, leaving us trapped in a highly dangerous position. No official inspection or diagnosis has been performed yet. My dash displayed the same "Service StabiliTrak" warning referenced in NHTSA Campaign 11V404000, though my VIN was excluded from that recall, and my failure went beyond the handling/deceleration issue described in that recall to a complete loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749557 — an unverified report by a vehicle owner.
Chicago, IL
SUSPENSION
Subject: Complaint Regarding Improper Handling of Safety Recall Repair Hello, I would like to file an official complaint regarding a dealership that failed to properly follow required procedures for a federally mandated safety recall repair on my vehicle. Vehicle Information: • Year/Make/Model: 2012 Buick Lacrosse • VIN: [XXX] • Recall Number (if known): Dealership Information: • Dealership Name: Castle Buick • Location: 7400 Cermak Rd, North Riverside, IL 60546 • Date of Service Attempt: May 2026 Details of the Issue: The dealership did not follow the proper safety recall repair guidelines as required under federal regulations. Despite the recall requiring specific corrective actions to ensure the vehicle is safe to operate, the dealer either: • failed to perform the full recall procedure, • refused or delayed the repair without a valid reason, or • returned the vehicle without completing required steps to ensure safety (such as proper inspection, adjustment, or alignment). This violates my rights as a vehicle owner, as federal law requires manufacturers and authorized dealers to correct safety-related defects at no cost and in full compliance with recall instructions. I am requesting NHTSA’s assistance in ensuring that the recall is properly completed and that the dealership’s non-compliance is investigated. I am concerned for my safety and the safety of others on the road. Contact Information: • Name: [[XXX]] • Phone: [[XXX]] • Email: [[XXX]] Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11745950 — an unverified report by a vehicle owner.
Aiken, SC
UNKNOWN OR OTHER
There is a know water leak issues with GM. The below is the tsb, Technical Service Bulletin (TSB #16-NA-073. This is a safety issues because if your not aware it could lead to mold in your car. I noticed my issue about 3 weeks ago when my floor board was flooded. I can tell by how the carpet looks its been leaking for a while. I would like this to be further looked into. This is a know issues and the dealership should be responsible for repairs. This is also going to be a costly repair
NHTSA complaint #11745321 — an unverified report by a vehicle owner.
at 71,000 milesPaterson, NJ
ENGINE AND ENGINE COOLING
The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle shut off in the middle of the roadway and the vehicle failed to restart. A bystander advised the contact to press the alarm button twice to restart the vehicle. The contact followed the advice of the bystander, and the vehicle restarted. The vehicle was taken to Firestone, where an unknown diagnosis was made. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure reoccurred. The contact stated that the vehicle was towed to the dealer on several occasions. The dealer replaced the motor mounts, the engine oil, and other unknown parts; however, the failure persisted. The vehicle was taken back to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,000.
NHTSA complaint #11742307 — an unverified report by a vehicle owner.
Glen Burnie, MD
SERVICE BRAKES
The break pedal sticks down during high temperatures ( generally during summer months especially when park outside in the sun and high humidity) and causes the brakes to drag and the break pedal doesn’t come up by itself! Also the brake lights stay on. It is very dangerous to drive on this condition. I just want theNHTSA to be aware of this and I have seen a lot of complaints on line I contacted gm and no response! It should be a recall for this! Please, help us with problem
NHTSA complaint #11735921 — an unverified report by a vehicle owner.
Richmond, VA
SUSPENSION
All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128
NHTSA complaint #11706046 — an unverified report by a vehicle owner.
Richmond, VA
ENGINE
All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128
NHTSA complaint #11706046 — an unverified report by a vehicle owner.
Canton, MSCrash
VEHICLE SPEED CONTROL
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA complaint #11697783 — an unverified report by a vehicle owner.
Canton, MSCrash
STEERING
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA complaint #11697783 — an unverified report by a vehicle owner.
Canton, MSCrash
ELECTRICAL SYSTEM
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA complaint #11697783 — an unverified report by a vehicle owner.
Owings Mills, MD
ELECTRICAL SYSTEM
My 2012 Buick Lacrosse had a recall for Loss control generator control module, The recall was fixed, but recently my car shut off in the middle of the highway for the same issue. The vehicle was towed to the GM Buick Dealer and they quoted me $7, 525.00 for the part because it is an after market part and maybe currently unavailable. This is a safety issue and I could have been hurt. The car has malfunctioned due there recall issue and I feel they should fix the issue as they did before or issue me a newer vehicle. Please help me
NHTSA complaint #11661496 — an unverified report by a vehicle owner.
Birmingham, AL
SEATS
Improperly calibrated Stabilitrak ESC system. Accelerator pedal position sensors 1-2 5v reference 3 circuit Heated oxygen 2 sensor Car is losing power and esc light is on along with check engine light
NHTSA complaint #11652672 — an unverified report by a vehicle owner.
Birmingham, AL
VEHICLE SPEED CONTROL
Improperly calibrated Stabilitrak ESC system. Accelerator pedal position sensors 1-2 5v reference 3 circuit Heated oxygen 2 sensor Car is losing power and esc light is on along with check engine light
NHTSA complaint #11652672 — an unverified report by a vehicle owner.
Birmingham, AL
ELECTRICAL SYSTEM
Improperly calibrated Stabilitrak ESC system. Accelerator pedal position sensors 1-2 5v reference 3 circuit Heated oxygen 2 sensor Car is losing power and esc light is on along with check engine light
NHTSA complaint #11652672 — an unverified report by a vehicle owner.
Sharon, PA
UNKNOWN OR OTHER
I’m experiencing issues that seem to align with the gcm recall despite my vehicle supposedly being fixed for this recall prior to my purchase of it. I cannot run the heat with the headlights or various combinations of things that would otherwise be normal because the battery will drain within 30 minutes, resulting in the car to going into “battery saver mode” where each system begins to power off one by one which ends with the car losing speed and just turning off and not turning back on. I’ve been stuck and had to jump it more times than I can possibly count due to it not starting or going in the battery saver mode. I’ve noticed a weird odor that smells like burning wires. I’ve owned this car for 3 years and have had these same problems with it since the day I bought it. I’m at the point now where I don’t even drive it unless absolutely necessary because I’m afraid it will shut down or cause an accident. The power steering is always first to shut down and on various occasions, I almost hit someone or something trying to steer off the road. I chose todays date as the “incident occur” date but this has been an ongoing issue since the purchase.
NHTSA complaint #11631970 — an unverified report by a vehicle owner.
Sharon, PA
ELECTRICAL SYSTEM
I’m experiencing issues that seem to align with the gcm recall despite my vehicle supposedly being fixed for this recall prior to my purchase of it. I cannot run the heat with the headlights or various combinations of things that would otherwise be normal because the battery will drain within 30 minutes, resulting in the car to going into “battery saver mode” where each system begins to power off one by one which ends with the car losing speed and just turning off and not turning back on. I’ve been stuck and had to jump it more times than I can possibly count due to it not starting or going in the battery saver mode. I’ve noticed a weird odor that smells like burning wires. I’ve owned this car for 3 years and have had these same problems with it since the day I bought it. I’m at the point now where I don’t even drive it unless absolutely necessary because I’m afraid it will shut down or cause an accident. The power steering is always first to shut down and on various occasions, I almost hit someone or something trying to steer off the road. I chose todays date as the “incident occur” date but this has been an ongoing issue since the purchase.
NHTSA complaint #11631970 — an unverified report by a vehicle owner.
at 113,000 milesCordova, TN
AIR BAGS
The contact owns a 2012 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the front passenger’s and driver’s seat air bags and the front passenger’s and driver’s door air bags deployed without an impact to the vehicle. The vehicle as taken to the dealer; however, the vehicle had not been diagnosed yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
NHTSA complaint #11621951 — an unverified report by a vehicle owner.
Lake Charles, LA
UNKNOWN OR OTHER
I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major problem! I have several videos of the car doing it and will try to keep track of it! The check engine light is not on when flashing not reads when I check it just stability lights! The car has been doing this for months now! I’ve read that this is an issue with other Buicks like mines. Please help get this issue resolved the proper way! Also the security comes on when the car does that
NHTSA complaint #11617033 — an unverified report by a vehicle owner.
Lake Charles, LA
ELECTRICAL SYSTEM
I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major problem! I have several videos of the car doing it and will try to keep track of it! The check engine light is not on when flashing not reads when I check it just stability lights! The car has been doing this for months now! I’ve read that this is an issue with other Buicks like mines. Please help get this issue resolved the proper way! Also the security comes on when the car does that
NHTSA complaint #11617033 — an unverified report by a vehicle owner.
