31 of the 2,918 complaints filed about the Buick Lacrosse are about the doors, latches and locks — 1% of everything owners reported. The worst model year for it is 2008.
31
Complaints
1%
Share of all complaints
0
Crashes
0
Fires
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE TAILGATE INADVERTENTLY UNLATCHED AND OPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11399987 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT WAS LOCKED INSIDE THE VEHICLE FOR AN HOUR. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM ALLOWED OTHER COMPONENTS TO FUNCTION INCLUDING THE WINDSHIELD WIPERS, THE HEATER, AND THE DOOR LOCKS. THE CONTACT RESEARCHED AND WAS CONCERNED THAT THE SYSTEM WAS HACKED. THE VEHICLE OCCASIONALLY FAILED TO START OR TURN OVER. THE ENGINE WAS PREVIOUSLY REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT WAS ONCE LOCKED INSIDE THE VEHICLE AND ALMOST SUFFERED FROM HEAT EXHAUSTION. THE CONTACT STATED HE WAS DISABLED. JEFF KEY MOTORS (2889 US HIGHWAY 431, ANNISTON, AL 36206, (256) 820-0280) WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE AFTER A MONTH OF DIAGNOSING THE VEHICLE WHILE THE VEHICLE WAS IN THEIR CUSTODY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISMISSED THE ISSUE STATING THAT THEY ONLY DEALT WITH NEWER VEHICLES. THE FAILURE MILEAGE WAS UNAVAILABLE. *BF THE CONSUMER STATED LOCKED IN CAR AND ALMOST DIED DUE TO HEAT.
NHTSA complaint #11353640 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11089024 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE DRIVER'S DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11058115 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT HOOD LATCH WOULD PARTIALLY OPEN WHILE DRIVING. THE CONTACT NOTIFIED THE MANUFACTURER REGARDING THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,100.
NHTSA complaint #10949761 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOORS WERE NOT LOCKING CORRECTLY. THE CONTACT WOULD HAVE TO MANUALLY LOCK THE DOORS AND THEN ACTIVATE THE LOCKS WITH THE KEY IN ORDER TO SECURE THE DOOR LOCKS. THE DEALER DIAGNOSED THAT THE FAILURE WAS COMMON AND THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
NHTSA complaint #10918491 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE DOORS LOCKED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA complaint #10872110 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE REAR DOOR LOCK ACTUATOR AND MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE LETTERING/DECALS HAD WORN OFF THE CONTROL PANEL. THE DEALER REPLACED THE CONTROL HEAD. THE CONSUMER STATED IT HAS SINCE HAPPENED AGAIN. UPDATED 09/22/16.
NHTSA complaint #10870962 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,400. UPDATED 08/17/16*LJ THE CONSUMER STATED THE TRUCK POPPED OPEN WHILE THE VEHICLE WAS SITTING IN THE DRIVEWAY AND IN THE PARKING LOT, AT HIS JOB. UPDATED 10/25/16.
NHTSA complaint #10786174 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY DOOR LOCKS AND REMOTE KEY MALFUNCTION. *SMD THE CONSUMER STATED THREE OUT OF THE FOUR DOORS, DID NOT OPEN OR CLOSE WHEN USING THE REMOTE OR THE KEY. *JB UPDATED 02/01/16.8JB
NHTSA complaint #10694532 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY DOOR LOCKS AND REMOTE KEY MALFUNCTION. *SMD THE CONSUMER STATED THREE OUT OF THE FOUR DOORS, DID NOT OPEN OR CLOSE WHEN USING THE REMOTE OR THE KEY. *JB UPDATED 02/01/16.8JB
NHTSA complaint #10694532 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THE FRONT DRIVER SIDE LOCK FAILED TO LOCK AND UNLOCK INTERMITTENTLY. THE CONTACT ALSO MENTIONED WHEN ACTIVATING THE KEY FOB TO CHECK IF THE DOOR WAS LOCKED, THE REAR DOOR ALARM SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER DOOR LOCK ACTUATOR AND THE DOOR HANDLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER SHORTLY AFTER THE REPAIR, THE PASSENGER AND BOTH REAR DOOR LOCKS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,078.
NHTSA complaint #10747767 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE KEY FOB FAILED TO OPERATE THE DOOR LOCKS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ALL DOOR LOCKS AND THE KEYLESS ENTRY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10681086 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR PASSENGER AUTOMATIC DOOR LOCK FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10679250 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED.
NHTSA complaint #10672726 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
DOOR LOCKS WILL NOT OPERATE WITH FOB REMOTE PASSENGER REAR DOOR WILL NOT LOCK/ UNLOCK AT ALL , OTHER DOORS MAY OR MAY NOT LOCK/UNLOCK WHEN PUT IN DRIVE OR PARK. FOB WILL SOUND HORN FLASH LIGHTS.
NHTSA complaint #10616619 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
FROM APPROX. 60,000 MILES DRIVERS DOOR WOULD STICK IN THE LOCKED POSITION REGARDLESS OF LOCK SOLENOID ACTUATION. CYCLING DOOR LOCK SOLENOID SEVERAL TO "MANY" TIMES USUALLY LOOSENED IT UP, HOWEVER, AT 80,000 MILES IT STUCK FOR 3 DAYS. DEALER THAT REPLACED THE MECHANISM ADVISED THAT WHEN THE DOOR UNLOCKS, THERE IS A METAL GEAR IN THE DOOR LOCK MECHANISM THAT ENGAGES A PLASTIC GEAR THAT MOVES TO ENGAGE THE DOOR HANDLES (IN & OUT) SO WHEN YOU PULL ON EITHER HANDLE THE DOOR OPENS. SO, WHEN THE PLASTIC GEAR WEARS OUT, YOUR DONE. DEALER HAD TO BREAK INTO THE CAR BECAUSE THE DOOR WILL NOT OPEN WITH THIS MALFUNCTION. DRIVERS DOOR, PASSENGER DOOR AND NOW, LAST WEEK AT 180,000 MILES THE REAR DRIVER SIDE DOOR HAVE ALL MALFUNCTIONED AND NEEDED REPLACEMENT. APPROX. $250 - $300 EACH TIME DEPENDING ON NEED TO BREAK IN. SAFETY ISSUE IF YOU GET LOCKED IN WHEN IT MALFUNCTIONS.
NHTSA complaint #10604347 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR LOCKS WORK SPORADICALLY ON ALL DOORS. THEY SEEM TO LOCK WHEN THE CAR IS IN DRIVE, BUT WILL NOT UNLOCK WHEN SHIFTED TO PARK OR WHEN YOU PUSH THE POWER UNLOCK BUTTON. A RELATED PROBLEM WITH THE FRONT AND REAR DRIVER SIDE DOOR WHERE THE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. REPLACED THE CABLE IN THE FRONT DRIVER SIDE THAT WAS CORRODED, NOW EXPERIENCING THE SAME PROBLEM WITH THE REAR DRIVER SIDE. I DON'T WANT TO SPEND $200 TO REPLACE ANOTHER CABLE. IF I POUND THE INSIDE OF THE DOOR JUST RIGHT AND IN THE RIGHT SPOT, I CAN GET IT TO OPEN. THE LOCK MECHANISM IS NOT OPENING ALL THE DOORS - I HAVE BEEN STUCK INSIDE THE CAR A COUPLE OF TIMES WHERE I NEEDED TO CRAWL OUT OF THE PASSENGER SIDE BEFORE I FIXED THE DRIVERS DOOR.
NHTSA complaint #10577854 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,000 AND DOOR LOCK PROBLEMS BEGAN MARCH 17, 2014. HAVE READ OTHER REPORTS ON INTERNET WEBSITES STATING THIS IS A COMMON PROBLEM ON 2005 TO 2012 BUICK LACROSSE VEHICLES AND POSSIBLY OTHER GM VEHICLES. THIS IS A POTENTIAL SAFETY HAZARD IF DOORS FAIL TO UNLOCK IN THE EVENT OF A WRECK, ETC.
NHTSA complaint #10574953 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FOUR POWER DOOR LOCKS FAILED TO UNLATCH OR LATCH WHEN ACCESSED THEM WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH REAR DOOR LOCKS WERE REPLACED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10531650 — an unverified report by a vehicle owner.