502 of the
2,918 complaints filed about the Buick Lacrosse
are about the lighting —
17% of everything owners reported.
The worst model year for it is 2006.
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campaign Number: 15V519000 (Exterior Lighting). The vehicle was towed to a dealer, where it was diagnosed and determined that the fuse box, module, and the circuit board needed to be replaced. The contact stated that the electrical failure had melted and damaged the fuse box and the circuit board. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 331,000.
NHTSA complaint #11755473 — an unverified report by a vehicle owner.
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I haven’t been contacted and problem not resolved.
NHTSA complaint #11705471 — an unverified report by a vehicle owner.
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .
NHTSA complaint #11665215 — an unverified report by a vehicle owner.
On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted the dealership and Buick, neither one will help us. They expect us to pay for the replacement of the defective part (Headlamp Driver Module).
NHTSA complaint #11583392 — an unverified report by a vehicle owner.
The contact owns a 2006 Buick LaCrosse. The contact stated that while driving at various speeds with the headlights activated, the front driver’s and passenger’s side low-beam headlights intermittently failed to remain illuminated, making it difficult to see the roadway. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the HDM headlamp driver module failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact referenced the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 119,000.
NHTSA complaint #11542059 — an unverified report by a vehicle owner.
My vehicle has been parked for the better of about two years due to head lamp failure and engine shutting off without warning at any particular time. Steps were made to fix the issue but the problem continues still to this day.
NHTSA complaint #11541982 — an unverified report by a vehicle owner.
The contact owns a 2006 Buick LaCrosse. The contact stated that while her husband was driving at an undisclosed speed, the headlamps failed to properly illuminate the roadway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V519000 (Exterior Lightning) however, the VIN was not included in the recall. The failure mileage was approximately 65,000.
NHTSA complaint #11484192 — an unverified report by a vehicle owner.
The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
NHTSA complaint #11461529 — an unverified report by a vehicle owner.
The contact owns a 2006 Buick Lacrosse. The contact stated that while driving the headlights became inoperable. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 15V519000 (Exterior Lighting). The failure mileage was approximately 130,000.
NHTSA complaint #11433970 — an unverified report by a vehicle owner.
Low beam headlights intermittently go out. Work ok one minute, then go dark. Very dangerous. Known issue under GM recall # 14291. The national highway traffic safety administration campaign ID number 15V-519. Problem has been confirmed by West-Herr Dodge in Rochester NY. Per info I have found this does not appear to have been permanently fixed by GM. As such the repair should be done at no charge going forward.
NHTSA complaint #11426699 — an unverified report by a vehicle owner.
THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA WITH A LOT OF DEER AND OTHER ANIMALS RUNNING INTO THE ROADS.
NHTSA complaint #11378403 — an unverified report by a vehicle owner.
THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.
NHTSA complaint #11365170 — an unverified report by a vehicle owner.
I JUST BOUGHT THIS CAR USED AND THE HEADLIGHTS DIDN'T WORK WHEN I GOT IT. THE HI BEAMS AND YELLOW MARKER LIGHTS DO WORK. JUST NOT THE LO BEAMS. I BOUGHT THE CAR ON 9/28/20, IT HAD 124,000 MILES ON IT WHEN I BOUGHT IT
NHTSA complaint #11362450 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT BECAME AWARE THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE FOLLOWING DAY THE INSTRUMENT PANEL OPERATED AS INTENDED. ON ANOTHER OCCASION WHILE DRIVING AT 35 MPH, THE HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE HIGH BEAM HEADLAMPS WERE USED TO SAFELY OPERATE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN HENDRICK CHEVROLET BUICK GMC SOUTHPOINT LOCATED AT (127 KENTINGTON DR, DURHAM, NC 27713), WHERE THE CONTACT WAS INFORMED THAT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.
NHTSA complaint #11320759 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLES DOOR LOCKS ACTIVATED INDEPENDENTLY. ADDITIONALLY, THE HEADLIGHTS TURN ON AND OFF SIMULTANEOUSLY WHETHER THE VEHICLE WAS STOPPED OR BEING DRIVEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11301373 — an unverified report by a vehicle owner.
ON 1/22/2020 WHEN I WAS DRIVING DOWN THE ROAD MY STABILITRAC LIGHT CAME ON CAUSING MY CAR TO SLOW DOWN TO 25 MPH. WOULDN'T GO FASTER THAN THAT..I TOOK THE BATTERY CABLES OFF FOR ABOUT 20 MIN. AND THE STABILITRAC LIGHT CAME OFF SO I DROVE THE CARE HOME AND RIGHT BEFORE I GOT HOME IT CAME ON AGAIN. ALSO IN 1/20/2020 MY LEFT HEADLIGHT. DOES NOT WORK. I PUT A KNEW LIGHT BULB ON AND IT WORKED FOR A FEW DAYS AND IT WENT OUT AGAIN.
NHTSA complaint #11301407 — an unverified report by a vehicle owner.