45 of the
1,332 complaints filed about the Buick Lucerne
are about the throttle and cruise control —
3% of everything owners reported.
The worst model year for it is 2006.
45
Complaints
3%
Share of all complaints
9
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.
NHTSA complaint #11510367 — an unverified report by a vehicle owner.
I have a 2006 buick lucerne that loses power randomly as I'm driving whether its pulling outbjnto traffic, which could cause injuries possibly even death, or maintain a certain speed for any amount of time , it just randomly loses power and wont go for however long until it starts to accelerate again . Also if I'm at a red light or stopped waiting to pull out somewhere , although I have my foot on the break, my car begins to accelerate and almost pulling me out into traffic. I have a service engine light and the code reads h02s heating control circuit sensor but I've yet to have it inspected because there isn't a recall for my car on that problem even though I've heard and read many complaints with the same or similar issues
NHTSA complaint #11434995 — an unverified report by a vehicle owner.
IT'S THROWING CODE PO742. WHEN I COME TO A STOP AND TRY TO GO IT HESITATES AND ALMOST CAUSES ACCIDENTS. I'VE DONE RESEARCH AND MY VEHICLE IS NOT THE ONLY ONE OF THESE CARS THAT HAVE THE SAME PROBLEMS, SO IT'S DEFINITELY A DEFECT , CONSIDERING IT HAS 120K MILES ON IT
NHTSA complaint #11301400 — an unverified report by a vehicle owner.
PERIODICALLY AT CRUISING SPEED OF 50 TO 60 MILES AN HOUR, SPEEDOMETER WILL FLUCTUATE WILDLY BETWEEN 25 AND 40 MPH. WHEN IT DOES THIS TRANSMISSION DOES NOT KNOW WHAT GEAR TO BE IN, AND IN THE EVENT THAT THE SPEEDOMETER NEEDLE GOES ALL THE WAY TO ZERO, IT WILL NOT ENGAGE WHEN YOU PRESS THE GAS PEDAL EVEN IF YOU'RE IN GEAR, ONLY THING YOU CAN DO IS PULL OFF AND SHUT IT DOWN AND WAIT SEVERAL SECONDS TO A FEW MINUTES FOR IT TO ENGAGE ONCE AGAIN WHEN YOU START IT BACK UP. THIS IS AN 06 BUICK LUCERNE WITH AUTOMATIC TRANSMISSION AND 3.8 V6
NHTSA complaint #11298864 — an unverified report by a vehicle owner.
WHILE PASSING A VEHICLE, ACCELERATOR IMMEDIATELY ACCELERATED THE VEHICLE TO OVER 115 MPH QUICKLY, AND THE SPEED CONTINUED TO CLIMB. COULD NOT DEACCELERATE. BOTH FEET ON THE BRAKE, NO LUCK, SHIFTED TO 1ST GEAR, NO LUCK, PUSHED MANY BUTTONS ON STEERING WHEEL, NO LUCK, ACCEPTED THE FACT THAT THIS WAS GOING TO BE A HIGH SPEED DELIBERATE ROLLOVER. FINALLY AT THE LAST POSSIBLE MOMENT, THROTTLE DISENGAGED.
NHTSA complaint #11183646 — an unverified report by a vehicle owner.
BUICK LUCERNE ELECTRICAL PROBLEMS - ONSTAR SUSPECTED. I 'M NOT SURE THAT THIS IS OR ISN'T A SAFETY PROBLEM, BUT AFTER COMPLAINING TO BUICK I WAS ADVISED BY THEM TO FILE A CLAIM(?) WITH YOU. ABOUT A MONTH TO 6 WEEKS AFTER AN IN-TOWN ACCIDENT (10/22/16) THAT WAS REPAIRED IMMACULATELY BY THE LOCAL GM DEALER, THE CAR SAT IN A PARK AND FLY LOT FOR ABOUT 5 DAYS WHILE WE HAD GONE VISITING OUT EAST. WHEN WE GOT BACK THE CAR WAS DEAD AS A STONE. AFTER A TRIPLE A CALL WE GOT HOME AND IMMEDIATELY GOT A NEW BATTERY (12/20/16), EVEN THOUGH I WAS SURPRISED THAT IT HAD GONE DEAD BECAUSE THERE WAS NO WARNING (SLOW STARTING, ETC). HOWEVER, IN THE NEXT 6 MONTHS OR SO, TWO MORE NEW ONES WENT DEAD (2ND 1/3/17, 3RD 3/13/17) AND WERE REPLACE BY THE DEALER AT NO CHARGE. HOWEVER, IN THE NEXT YEAR OR SO, NOT ONLY DID THE ONSTAR GO DEAD, THE BRAKES LIGHTS QUIT AND WAS REPLACED, THE CRUISE CONTROL QUIT, THE STABILTRAK QUIT, (AND BOTH WERE REPLACED). MY INSURANCE COMPANY - AMERICAN FAMILY - INFORMED ME THAT THE ACCIDENT IS NOT THE CAUSE OF THE PROBLEMS. SO FINALLY I TOOK IT TO ANOTHER SHOP CAS (COMPLETE AUTO SERVICE - AUSTIN) THAT DOES THE CITY'S POLICE CARS, AND THEY RAN A DIAGNOSTIC ON IT AND EVEN THOUGH THE ONSTAR HAS QUIT WORKING, BY REMOVING THE FUSE IN IT THAT 'SEEMS' - AFTER SPENDING OVER $1300 AND STILL NOT REPLACING THE ONSTAR FOR ANOTHER $650, - TO HAVE SOLVED THE PROBLEM. AT LEAST SO FAR.
NHTSA complaint #11076724 — an unverified report by a vehicle owner.
MY FATHER-IN-LAW HAD THE COMPLAINT THAT HIS CRUISE CONTROL WAS NOT WORKING. I CHECKED THE CAR OVER AND IT WAS WORKING FINE. ON HIS WAY HOME IT QUIT WORKING AFTER ABOUT 75 MILES. ANOTHER CHECK AND ALL WAS FINE. SHORTLY AFTER THAT, I JUST HAPPENED TO BE FOLLOWING HIM AND THE BRAKE LIGHTS CAME ON AND NEVER WENT OFF. I CONFIRMED WITH HIM THAT HIS FOOT WAS NOT ON THE PEDAL. I PUT TOGETHER THAT THE BRAKE LIGHTS WERE COMING ON AND SHUTTING OFF THE CRUISE CONTROL. HE TOOK THE CAR IN AND THEY ADDED BRAKE FLUID. THE CRUISE CONTROL KEPT KICKING OUT. I CAME TO THE CONCLUSION THAT THE BRAKE LIGHT SWITCH WAS EITHER OUT OF ADJUSTMENT OR DEFECTIVE AND WROTE IT DOWN FOR HIS DEALER. IT TURNED OUT THE SWITCH WAS DEFECTIVE AND IT WAS REPLACED. THE CAR HAS 68,000 AND GARAGED. AS A DRIVER YOU WON'T KNOW THE BRAKE LIGHTS ARE ON WITHOUT LOOKING OR FIND THAT THE CRUISE CONTROL WAS NOT WORKING. WITH THE BRAKE LIGHTS PERMANENTLY ON, OTHER DRIVERS CAN'T TELL WHEN YOU ARE ACTUALLY SLOWING DOWN OR STOPPING, AND THAT IS A POTENTIAL RISK FOR BEING REAR ENDED. MY FATHER-IN-LAW TRIED TO BE AWARE OF THIS SITUATION BY ENGAGING THE CRUISE CONTROL WHEN POSSIBLE. AS LONG AS IT WAS WORKING, HE KNEW HIS BRAKE LIGHTS WERE OPERATING AS THEY WERE SUPPOSE TO. HAPPENED ON HIGHWAY AND CITY, MOVING. BRAKE LIGHTS REMAINED ON AFTER STOPPING. EVERYTHING WAS BACK TO NORMAL AFTER AWHILE, I SUSPECT INSIDE TEMPERATURE WAS AT PLAY SOMEWHAT ALSO.
NHTSA complaint #10935162 — an unverified report by a vehicle owner.
2006 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED AT 90 MPH, AS SHE WAS PULLING OUT OF A DRIVE-THRU. IN ORDER TO AVOID GOING INTO TRAFFIC, SHE TURNED INTO A VACANT LOT, WENT DOWN AN EMBANKMENT AND TOTALED THE VEHICLE. THE CONSUMER WAS IN THE HOSPITAL FOR FIVE DAYS.
NHTSA complaint #10805799 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD ACTIVATE AT RANDOM. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10775970 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10743272 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE COULD BE A BAD CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE FUEL BEING SENT TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10721980 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN RPMS. IN ADDITION, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10713558 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,400. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10682428 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA complaint #10672176 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/13/15*CN UPDATED 9/11207
NHTSA complaint #10668698 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS UNAWARE OF THE SPECIFIC REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/01/14
NHTSA complaint #10640292 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DEACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10630020 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.
NHTSA complaint #10626615 — an unverified report by a vehicle owner.
WHILE ACCELERATING ON THE ON RAMP TO A BUSY INTERSTATE HIGHWAY, ACCELERATOR PEDAL STUCK TO FLOOR. (NO FLOOR MATS OR OTHER ITEMS WERE IN THE ANY WAY RESPONSIBLE FOR THIS.) CAR CONTINUED ACCELERATING, AND PEDAL CONTINUED TO STICK TO THE FLOOR DESPITE REPEATED ATTEMPTS TO GET IT TO RELEASE. RPM'S WERE OVER 4500. SINCE I COULDN'T GET THE ACCELERATOR PEDAL TO RELEASE, I SHIFTED TO NEUTRAL. ABOUT 20 SECONDS AFTER SHIFTING, RPM'S WENT DOWN TO NORMAL AND PEDAL RELEASED. AT THAT TIME I COULD GET THE CAR TO SLOW DOWN TO A NORMAL SPEED.
NHTSA complaint #10594201 — an unverified report by a vehicle owner.
WHEN DRIVING AND ACCELERATING, VEHICLE LOOSES POWER. THIS IS DANGEROUS. THIS IS AN INTERMITTENT PROBLEM AND NO CHECK ENGINE LIGHT COMES ON. THE SPEED DOES NOT PLAY A PART IN THIS PROBLEM NOR DOES THE AMOUNT OF GAS IN THE FUEL TANK. THE VEHICLE WILL LOSS POWER AND HAVE A BIG JERK AND BANG WHEN ACCELERATING OUT OF A PARKED POSITION. I HAVE HAD THE VEHICLE STALL WHEN TURNING ONTO A STREET AND START BACK UP. THIS MORNING IN PULLING OUT ONTO A BUSY STREET IN MY NEIGHBORHOOD,THE CAR LOST POWER, BUT REGAINED POWER BEFORE I GOT HIT. THIS IS DANGEROUS. I WENT TO THE DEALERSHIP WHERE I PURCHASED AND WAS TOLD IF THERE IS NO CHECK ENGINE LIGHT THEN NO CODES WILL BE SET TO FIND THE PROBLEM. SO WHAT DO I DO WITH THIS CAR? I KNOW I HAVE PASSED THE LEMON LAW. I HAVE NO WARRANTY LEFT. BUT MY MAIN CONCERN IS SAFETY, NOT ONLY MYSELF BUT FOR OTHERS. JUST SAYING WHAT IF THIS MORNING MY CAR HAD NOT REGAINED POWER AND THAT FAMILY IN THE CAR WITH THEIR BABIES COULDN'T STOP AND HIT ME. I DON'T WANT TO THINK THAT THOSE BABIES COULD HAVE BEEN HURT BECAUSE I HAVE A CAR THAT HAS A MYSTERIOUS PROBLEM. SO MORALLY WHAT DO I DO, TRADE AND LET SOMEONE ELSE DEAL WITH THIS PROBLEM? KEEP ON PAYING ON A VEHICLE, THAT I AM CONCERNED ABOUT DRIVING? ALSO, I WAS A SERVICE ADVISER FOR 12 YEARS IN A GM AND CHRYSLER DEALERSHIP. I HAVE AN UNDERSTANDING OF VEHICLES. PLEASE IF YOU DON'T HAVE A RESOLUTION, DON'T BLOW SMOKE AT ME. THANK YOU FOR YOUR TIME.
NHTSA complaint #10576262 — an unverified report by a vehicle owner.