56 of the
1,332 complaints filed about the Buick Lucerne
are about the braking system —
4% of everything owners reported.
The worst model year for it is 2006.
Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buick and was offered $1500 off on a new GM car. I have not received any suggestions on how to repair the car or remove malfunction indicator lights which I specifically asked for. The repair shop is waiting for me to find the part and I have not been able to find one. Dealers have no answer and neither does Buick. The repair shop says it will start if sensor is unplugged but suspension will not work and dash will still have malfunction indicator lights. It is my opinion to operate under these conditions, it would definitely be hazardous.
NHTSA complaint #11579026 — an unverified report by a vehicle owner.
I have 2006 buick lucerne.i paid over 800 dollars get brakes fixed.now they saying messed up again power steering messed up.the front passenger side where tire hits bump makes nise like strut.power steering fluid leaking brake fliud leaking.air bags.
NHTSA complaint #11508135 — an unverified report by a vehicle owner.
I purchased the car from Buick Spec dealership in Prosser WA on Aug. 2, 2021. The car was sold to me with rocket panel damaged, the rear brakes- rotors needed replaced and one side brake completely gone..the pins frozen. The cars transmission fluid dark dirty..low on oil..no coolant or wiper fluid at purchase. They brought car to me during covid. The door didn't shut properly I assumed the rubber around door needed replaced and I planned to have it repaired until I seen a bulge under my driver's side door.took it in and was told by 2 certified auto body places the rocker panel was damaged. My Car started to shimmy when stopping and now the prior recall of fuse relay box burning caused my car to be currently sitting. I don't understand how they could sell me a car like this and this is my complaints. I want my repairs done and money reimbursed I've already paid for. The dealership said because I purchased car AS IS. they aren't responsible to fix. I've owned the car a little over 3 months. This seems unfair and I want answers!!!
NHTSA complaint #11441752 — an unverified report by a vehicle owner.
ABS LIGHT AND STABILITY CONTROL LIGHT ON. SO I HAVE NO ABS FUNCTION OF THE BRAKES. HAD FRONT WHEEL BEARING REPLACED BUT DIDN'T FIX THE ISSUE. ABS AND TRACTION CONTROL MODULE LIGHT STILL ON.
NHTSA complaint #11402622 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND DROVE TO HIS DESTINATION. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN SAW BRAKE FLUID LEAKING FROM THE BRAKE LINE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE BRAKE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTION THAT THE PASSENGER SIDE BRAKE HOSE SHOWED EVIDENCE OF A FRACTURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,465.
NHTSA complaint #11384397 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND DROVE TO HIS DESTINATION. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN SAW BRAKE FLUID LEAKING FROM THE BRAKE LINE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE BRAKE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTION THAT THE PASSENGER SIDE BRAKE HOSE SHOWED EVIDENCE OF A FRACTURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,465.
NHTSA complaint #11384397 — an unverified report by a vehicle owner.
BRAKE LINE EXPERIENCED A CATASTROPHIC FAILURE RESULTING IN A RAPID LOSS OF ALL BRAKE FLUID AND COMPLETE LOSS OF BRAKES WHILE ON A CITY STREET. CAR WAS TOWED TO THE REPAIR SHOP WHERE IT WAS DETERMINED THAT ALL BRAKE LINES WERE SEVERELY RUSTED FROM THE OUTSIDE AND ONE HAD FAILED. THIS CAR WAS ALWAYS GARAGE KEPT AND VERY INFREQUENTLY DRIVEN ON SALTED STREETS. ALL BRAKE HAD TO BE REPLACED. I THINK IT IS UNREASONABLE THAT BRAKE LINES SHOULD RUST OUT AND CAUSE SUCH A FAILURE. SOMEONE COULD HAVE BEEN KILLED. A PERSON DOES NOT THINK OF THEIR BRAKE LINES AS REQUIRING CONSTANT INSPECTION, LIKE ONE MIGHT KEEP AN EYE ON THE TREAD ON THEIR TIRES.
NHTSA complaint #11341636 — an unverified report by a vehicle owner.
STEERING AND BRAKES FAIL AT LOW SPEED TURNS AND WHEN GOING THROUGH PUDDLES OF WATER. VERY DANGEROUS. UNABLE TO OPERATE VEHICLE WHEN RAINING. UNSAFE CONDITIONS. HAPPENS CONTINUOUSLY. NO SPECIFIC DATE.
NHTSA complaint #11233212 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE BRAKE LINE WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO SUBURBAN BUICK GMC OF FERNDALE (21800 WOODWARD AVE, FERNDALE, MI 48220, (248) 547-6100) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINE HAD BEEN REPLACED AND TIED TO THE SWAY BAR. THE BRAKE LINE WAS NOT COMPLETELY INSTALLED FROM THE ENGINE TO THE BRAKES, WHICH COULD CAUSE BRAKE FLUID TO LEAK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,620.
NHTSA complaint #11185010 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN THE ROAD ABOUT 1 MIKE FROM MY HOUSE. THE ROAD IS A COUNTRY ROAD AND IS STRAIGHT. I WASN'T DISTRACTED OR SPEEDING. IT HAPPENED SO FAST BUT I THINK I MAY HAVE HIT A SLIGHT BUMP ON THE RIGHT HAND SHOULDER OF THE ROAD AND THEN THE CAR STARTED FISH TAILING AND THEN WENT OFF THE ROAD AND WAS STOPPED WHEN IT HIT A DIRT DRIVEWAY. I HAD NO CONTROL OF THE CAR AND THE BRAKES FAILED TO STOP THE CAR. THE CAR WAS TOTALED WITH ONLY 36000 MILES ON IT EVEN THOUGH I LUCKILY JUST SIDESWIPED A TREE. THE CAR ALWAYS SEEMED HARD TO STEER AS IF THE STEERING WAS LOOSE AND YOU REALLY HAD TO PAY ATTENTION AND KEEP BOTH HANDS ON THE STEERING WHEEL. THE CAR WAS MY ELDERLY IN-LAWS WHO BOUGHT IT BRAND NEW IN 2007. THEY BOTH PASSED AWAY IN NOVEMBER 2018 AND THEN I INHERITED IT AND HAD JUST RECENTLY STARTED DRIVING IT. THE AIR BAGS DID NOT DEPLOY.
NHTSA complaint #11181376 — an unverified report by a vehicle owner.
WHEN MAKING A TURN WHERE THERE IS A PUDDLE OF WATER, THE ENGINE DIES, AND I LOSE CONTROL OF THE POWER STEERING FOR SERVAL SECONDS, IT SEEMS TO MOSTLY HAPPEN WHEN MAKING A RIGHT TURN THROUGH WATER. I'M NOT TALKING ABOUT A LOT OF WATER. THE DEALER MAINTENANCE DEPT. THE LAST TIME I SPOKE TO THEM, AND FOR THE FIRST TIME IN 8 YEARS, OF COMPLAINING OF THIS PROBLEM, THE SERVICE MANAGER SAID IT IS BECAUSE THE ENGINE IS MOUNTED SIDEWAYS, AND WHEN THE WATER HITS THE FAN BELTS IT CAUSES IT TO SLIP, WHICH MAKES IT SEEM LIKE THE ENGINE HAS DIED. ON 10/20/2018 I HAVE REACHED OUT TO GENERAL MOTORS AND GOT NO PLACE, THEY SAID THAT THE DEALERSHIP SUGGEST THAT I BRING IT IN FOR THEM TO DIAGNOSE THE PROBLEM, AND FOR WHICH I WOULD HAVE TO PAY FOR THAT, AND ANY REPAIRS THAT IS NEEDED, BECAUSE IT IS OUT OF WARRANTEE. THIS IS TOTALLY UNFAIR, FOR I HAVE HAD THIS PROBLEM FOR OVER 8 YEARS, 6 OF WHICH WERE UNDER WARRANTEE. THIS IS SO WRONG WITH THE DEALERSHIP AND GENERAL MOTORS HANDLING OF THIS ISSUE THAT I FELT IT SHOULD BE BROTH TO THE ATTENTION OF YOUR DEPT. TO LOOK INTO IT, AND GET THEM TO DO A RECALL IF IT IS POSSIBLE. ON YOUR WEB SITE UNDER VEHICLE COMPLAINTS THERE ARE OTHER PEOPLE WHO HAVE COMPLAINED ABOUT THIS VERY SAME PROBLEM. SO I AM NOT THE ONLY ONE, IT IS THE CAR.
NHTSA complaint #11150180 — an unverified report by a vehicle owner.
TAKATA RECALL I WAS IN AN ACCIDENT WERE I READ ENDED A CAR BECAUSE I WAS GOING AROUND A CORNER AND MY BREAKS FAILED AND MY AIRBAGS DID NOT DEPLOY. I WAS GOING 25 IN A RESIDENTIAL AREA AND TOOK A CORNER TO FAST BECAUSE MY BREAKS FAILED. I HIT A CURB BUSTED MY PASSENGER TIRE OFF AND THEN HIT A STATIONARY CAR. THE PASSENGER SIDE OF MY CAR WAS DESTROYED AND THE AIRBAGS FAILED TO DEPLOY. I HAD ZERO AIRBAG REPLACEMENT LIGHTS ON EVERYTHING WITH THE CAR WAS FINE AND NORMAL.
NHTSA complaint #11100746 — an unverified report by a vehicle owner.
OUR 2008 BUICK LUCERNE WAS IN THE HOV LANE TRAVELING ON 84 W TOWARD HARTFORD, CT. WITHOUT WARNING - NO WARNING LIGHTS CAME ON - THE CAR STARTED TO DECELERATE. MY DAUGHTER TRIED TO ACCELERATE AND NOTHING HAPPENED; SHE THEN TRIED TO BRAKE TO PULL OVER AND WAS UNABLE TO FREELY TURN THE WHEEL. SHE STRUGGLED TO MOVE TO SAFETY TO THE SHOULDER ON THE SIDE OF THE ROAD BUT THEN FELT THE STEERING WHEEL AND BRAKES LOCK COMPLETELY AS THE CAR STALLED. WHEN SHE ATTEMPTED TO RESTART THE CAR TO MOVE TO SAFETY, THE CAR VIOLENTLY SHOOK. SINCE THE CAR WAS STILL PARTIALLY ON THE HIGHWAY, MY HUSBAND AND I CALLED THE CT STATE POLICE TO REQUEST HELP WHILE MY DAUGHTERS WERE WAITING FOR AAA. WHEN THE TROOPER ARRIVED ON THE SCENE HE CALLED US TO SAY THAT THE CAR WAS PARTIALLY IN THE ROAD AND THAT TWO CRUISERS WERE THERE TO ENSURE THE SAFETY OF OUR DAUGHTERS. THE CAR WAS TOWED TO OUR SERVICE STATION OF 25 YEARS IN SCRANTON PA AND FOUND THAT THE FUEL PUMP RELAY POST HAD OVERHEATED AND MELTED. A DIAGNOSTIC TEST DID NOT REVEAL ANY PROBLEMS EITHER. THE CAR HAD TO BE TOWED ONE WEEK EARLIER TO THIS SAME STATION BECAUSE THE CAR WAS SHAKING VIOLENTLY. AFTER A DIAGNOSTIC TEST REVEALED NOTHING, THEY DETERMINED THAT THE CAR WAS LOW ON FUEL (AND THAT IT WASN'T A FUEL PUMP ISSUE). WE THEN DROVE THE CAR ANOTHER 517 MILES WITHOUT INCIDENT. I HAVE FOUND THAT COMPLAINTS HAVE BEEN FILED WITH BUICK (I HAVE FILED ONE TOO) REGARDING THIS PROBLEM AND THAT FIRES HAVE RESULTED FROM THE OVERHEATING. THESE COMPLAINTS INDICATE THAT SOMETIMES THE CAR STARTS, SOMETIMES IT DOESN'T. I BELIEVE THESE 2 INCIDENTS, ONE WEEK APART, WERE RELATED AND THAT BOTH TIMES, NO WARNING OR DIAGNOSTIC TEST REVEALED A PROBLEM. IF MY DAUGHTER HAD BEEN DRIVING ON THE 4 LANE HIGHWAY LEADING INTO HARTFORD AND THIS PROBLEM OCCURRED, I HAVE NO DOUBT THAT SHE AND MY OTHER DAUGHTER WOULD HAVE BEEN IN A SERIOUS, IF NOT FATAL ACCIDENT.
NHTSA complaint #10939760 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED DOWNHILL, THE BRAKES FAILED TO FUNCTION. THE VEHICLE CRASHED INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT SUSTAINED LEG INJURIES, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 01/25/17*LJ CONSUMER STATED GOING DOWN STEEP HILL 1/2 MILE FROM HOME PUT ON BRAKES AND THEY WENT TO THE FLOOR. CONSUMER HIT THE TREES AND ROCKS ON THE ROAD NO AIRBAG DEPLOYED. CAR WAS TOTALED. UPDATED 06/25/18
NHTSA complaint #10917608 — an unverified report by a vehicle owner.
WHEN BRAKING DOWN HILL THE ROTORS WARP MAKING IT ALMOST IMPOSSIBLE TO STOP IN AN EMERGENCY. DEALERSHIP PAID FOR THE SECOND REPAIR, CAR WAS ABOUT A YEAR OLD, SAYING IT WAS A DEFECT IN THE DESIGN, LIGHTWEIGHT ROTORS, CALIPERS AND BRAKE PADS. LUCKILY I LIVE IN AN AREA THAT IS FLAT. EVERY TIME I GO OUT OF TOWN I HAVE TO DEAL WITH THIS FEAR AND A REPAIR JOB. AN INDEPENDENT MECHANIC SAID I NEEDED TO UPGRADE TO HEAVY DUTY ROTORS AND CALIPERS. SAID THIS TOOK CARE OF THE PROBLEM IN A CADILLAC WITH THE SAME PROBLEMS. IT'S A 2K FIX BUT DEALERSHIP REFUSES TO FIX IT BECAUSE I AM A WOMAN AM HEAVY ON THE BRAKES DOWNHILL AND THAT HIS WIFE CAN'T DRIVE EITHER. ALSO SAID THEY WON'T FIX THE DEFECT DUE TO ME TAKING THE CAR TO AN INDEPENDENT MECHANIC. I HAD TO AS THEY KEPT TURNING THE ROTORS EVEN THOUGH THEY CAN ONLY BE TURNED 2 X. THIS DEFECT WILL EVENTUALLY CAUSE AN ACCIDENT BUT UNTIL THEN I JUST HOPE FOR THE BEST.
NHTSA complaint #10881695 — an unverified report by a vehicle owner.
WE GOT SEVERAL WARNING MESSAGES CONCERNING TRACTION CONTROL, STABILITRAC, AND BRAKE SYSTEM. THE AUTHORIZED DEALER FOUND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER, REQUIRING REPLACEMENT OF BOTH COMPONENTS. ONLINE SEARCHES REVEALS THIS IS COMMON PROBLEM WITHIN THE BUICK LINE AND OTHER GM PRODUCTS. OUR EXPERIENCE WITH THIS FAILURE WAS UNEVENTFUL BUT COULD HAVE A TRAGIC ENDING IF ONE WAS TO CONTINUE DRIVING AN AFFECTED VEHICLE WITH LOW OR LACKING BRAKE FLUID.
NHTSA complaint #10819563 — an unverified report by a vehicle owner.
I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.
NHTSA complaint #10766450 — an unverified report by a vehicle owner.