FaultScore

Buick Park Avenue seat belt problems

142 of the 1,880 complaints filed about the Buick Park Avenue are about the seat belts — 8% of everything owners reported. The worst model year for it is 1997.

142

Complaints

8%

Share of all complaints

4

Crashes

0

Fires

Seat Belts complaints by model year

1997 Park Avenue 58 40.8%

Median failure at 93,500 miles

1998 Park Avenue 34 23.9%

Median failure at 69,589 miles

1999 Park Avenue 18 12.7%

Median failure at 57,500 miles

Median failure at 56,500 miles

Median failure at 52,000 miles

What owners said

1999 Buick Park Avenue at 184,630 miles Olathe, KS

SEAT BELTS

PASSENGER FRONT SEATBELT WON'T CLICK SHUT. DEALER CAN'T FIND ONE.

NHTSA complaint #11189885 — an unverified report by a vehicle owner.

1999 Buick Park Avenue at 190,000 miles Olathe, KS

SEAT BELTS

PASSENGER SEAT BELT NOT CLICKING.

NHTSA complaint #11099287 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 72,000 miles NEW Britain, CT

SEAT BELTS

TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SEAT BELT WAS TWISTED. AS A RESULT, THE SEAT BELT FAILED TO RETRACT AND BECAME JAMMED IN THE RETRACTOR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 72,000. ...UPDATED 09/14/16 *BF CONSUMER STATED THE FRONT SEAT BELT FAILURE ON THE VEHICLE IS ENTIRELY CONSISTENT WITH THE ATTACHED RECALL NOTICE YET GM ASSERTS THAT THIS RECALL DOESN'T APPLY TO VEHICLES VIN NUMBER. UPDATED 5/30/18

NHTSA complaint #10837084 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 160,000 miles Lincoln, NE

SEAT BELTS

TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE DRIVER AND FRONT PASSENGER SIDE SEAT BELTS WERE NOT PROPERLY RETRACTING AND DETRACTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10763105 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 20,000 miles Houghton Lake, MI

SEAT BELTS

I BROUGHT THE RECALL PRINT OUT FROM THE NHTSA # 00V117000 AND THE DEALER SAID GM DOESN'T LIST MY VEHICLE, BUT WHEN YOU RUN THE VIN MY VEHICLE IS INCLUDED IN THE RECALL. I'VE HAVE EXPERIENCED PROBLEMS WITH THE PASSENGER SEAT BELT FOR YEARS AND IT NEED TO BE FIXED. THE LOCAL GM DEALER IN THE HOUGHTON LAKE, MICHIGAN AREA IS: NESTER CHEVROLET. NESTER CHEVROLET PHONE NUMBER IS: 989-422-5126. MY PASSENGERS CAN'T GET THE SEAT BELT TO FASTEN BECAUSE THE RETRACTOR WON'T EXTEND FAR ENOUGH TO BUCKLE THE BELT. THIS IS A VIOLATION OF THE SEAT BELT LAW IN MICHIGAN NOT TO WEAR A SEAT BELT. I NEED YOUR HELP!

NHTSA complaint #10610816 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 20,000 miles Houghton Lake, MI

SEAT BELTS:FRONT:WEBBING

I BROUGHT THE RECALL PRINT OUT FROM THE NHTSA # 00V117000 AND THE DEALER SAID GM DOESN'T LIST MY VEHICLE, BUT WHEN YOU RUN THE VIN MY VEHICLE IS INCLUDED IN THE RECALL. I'VE HAVE EXPERIENCED PROBLEMS WITH THE PASSENGER SEAT BELT FOR YEARS AND IT NEED TO BE FIXED. THE LOCAL GM DEALER IN THE HOUGHTON LAKE, MICHIGAN AREA IS: NESTER CHEVROLET. NESTER CHEVROLET PHONE NUMBER IS: 989-422-5126. MY PASSENGERS CAN'T GET THE SEAT BELT TO FASTEN BECAUSE THE RETRACTOR WON'T EXTEND FAR ENOUGH TO BUCKLE THE BELT. THIS IS A VIOLATION OF THE SEAT BELT LAW IN MICHIGAN NOT TO WEAR A SEAT BELT. I NEED YOUR HELP!

NHTSA complaint #10610816 — an unverified report by a vehicle owner.

1997 Buick Park Avenue at 116,993 miles Rosamond, CA

SEAT BELTS

PASSENGER SHOULDER BELT WILL NOT RETRACT.

NHTSA complaint #10483292 — an unverified report by a vehicle owner.

1997 Buick Park Avenue Vancouver, WA

SEAT BELTS

I OWN A 1997 PARK AVE ULTRA WITH SEVERAL RECALL REPAIR ISSUES THE FOLLOWING WERE ADDRESSED BY GM BUT NOT PROPERLY REPAIRED: (FAULTY) ABS SYSTEM (WITH CAMPAIGN CODE STICKER) REPLACED ABS SYSTEM CUTS OUT RANDOMLY CAUSING CHANGES IN STOPPING DISTANCE (IN SEVERE BRAKING SITUATIONS THE ABS SYSTEM HAS CUT OUT ON ME GETTING OFF OF THE HIGHWAY CAUSING ME TO HAVE TO APPLY EXCESSIVE PRESSURE TO THE BRAKES JUST TO COME TO A NORMAL STOP) FRONT PASSENGER SEAT BELT REPLACEMENT(NO CAMPAIGN STICKER) MIDDLE REAR SEAT BELT ANCHOR WAS NEVER FIXED OR TORQUED TO PROPER SPECIFIED STANDARDS WHILE IN FOR REPAIRS LET ALONE ADDRESSED AT ALL RACK AND PINION HAS MULTIPLE ISSUES SOME DUE TO AGE AND MILES BUT REGARDLESS THE ENTIRE ASSEMBLY IS LOOSE AND BEARINGS ARE SHOT THE FAULTY RECALL REPAIRS ON MY VEHICLE DON'T INSTILL TRUST IN GM'S ABILITY TO REPAIR MY VEHICLE A SECOND TIME.

NHTSA complaint #10449285 — an unverified report by a vehicle owner.

2000 Buick Park Avenue at 130,000 miles Oshkosh, WI

SEAT BELTS:FRONT

TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. WHILE PARKED, THE CONTACT ATTEMPTED TO EXTEND THE FRONT DRIVER SIDE SEAT BELT TO BUT IT WOULD NOT EXTEND. THE FRONT PASSENGER SIDE SEAT BELT ALSO WOULD NOT EXTEND. THE FAILURE RECURRED INTERMITTENTLY BUT WITH TIME, BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 1/20/12 *CN UPDATED 02/01/12

NHTSA complaint #10440121 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 105,000 miles Rosswell, NM

SEAT BELTS

TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE PASSENGER SIDE SEAT LAP BELT IS LOCKED IN A POSITION AND CANNOT BE PULLED OUT TO WRAP ACROSS THE PASSENGER. NHTSA CAMPAIGN ID NUMBER 00V117000 (SEAT BELTS:FRONT:WEBBING) WAS REFERENCED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10226127 — an unverified report by a vehicle owner.

2003 Buick Park Avenue at 52,000 miles Owosso, MI

SEAT BELTS:FRONT:RETRACTOR

TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE CONTACT IS EXPERIENCING FAILURE WITH THE RETRACTOR IN THE FRONT PASSENGER SEAT LAP BELTS. THE SEAT BELT MUST BE ISOLATED IN ORDER TO BE RELEASED. THE RETRACTOR WAS REPLACED UNDER WARRANTY IN AUGUST OF 2006, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS MECHANICAL. THE MANUFACTURER STATED THAT THE SEAT BELT COULD BE REPLACED; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE COST FOR THE REPAIR WOULD BE $296. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 52,000.

NHTSA complaint #10220415 — an unverified report by a vehicle owner.

2000 Buick Park Avenue at 41,000 miles Hunstville, AL

SEAT BELTS

TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE ULTRA. THE PLASTIC HOUSING ON THE REAR PASSENGER AND DRIVER SIDE SEAT BELTS CRACKED AND FAILED THE SAME DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ATTEMPTED TO CHARGE THE CONTACT FOR THE REPAIR. HOWEVER, HE REFUSES TO PAY FOR WHAT HE BELIEVES TO BE A SERIOUS SAFETY ISSUE AND MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 41,000. UPDATED 01/29/08 *BF UPDATED 01/29/08

NHTSA complaint #10214704 — an unverified report by a vehicle owner.

1997 Buick Park Avenue at 90,000 miles Kingston, GA

SEAT BELTS:FRONT:RETRACTOR

SEVERAL YEARS AGO THE FRONT PASSENGER SEAT BELT CEASED WORKING ON MY 1997 BUICK PARK AVENUE. SINCE THE CAR WAS NO LONGER UNDER WARRANTY, I PAID FOR A NEW SEATBELT ASSEMBLY AND INSTALLATION. THEN, ON AUGUST 6TH (TWO WEEKS AGO) 2007, THE DRIVER SIDE SEATBELT BECAME INOPERABLE(THE SEATBELT WILL NOT RETRACT), THEREFORE MAKING IT USELESS. I HAVE BEEN DRIVING ANOTHER VEHICLE UNTIL I CAN GET THIS REPAIR DONE.

NHTSA complaint #10200163 — an unverified report by a vehicle owner.

2000 Buick Park Avenue at 72,000 miles Syracuse, NY

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

TL* - THE CONTACT OWNS THE 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SAFETY BELT ON THE FRONT PASSENGER'S SIDE WAS STUCK AND IT WILL NOT WORK . THE BUCKLE OF THE SEAT BELT WAS STUCK AND CANNOT BE MOVED. THE CONTACT STATED THAT THE DEALER FROM WHOM HE PURCHASED THE VEHICLE WENT OUT OF BUSINESS. THE CONTACT STATED THIS PROBLEM STARTED ON 03/11/2007, AND CONTINUED SINCE THAT DATE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 72000.*AK UPDATE 4/9

NHTSA complaint #10185026 — an unverified report by a vehicle owner.

1999 Buick Park Avenue Virden, IL

SEAT BELTS:FRONT:WEBBING

1999 BUICK PARK AVE FRONT PASSENGER SEAT BELT BECAME STUCK IN THE LOWER RETRACTION SYSTEM. *TS A RECALL WAS ISSUED, HOWEVER THE CONSUMER'S MODEL YEAR WAS NOT INCLUDED.

NHTSA complaint #10149727 — an unverified report by a vehicle owner.

1999 Buick Park Avenue Virden, IL

SEAT BELTS

ON 12/28/2005, THE FRONT PASSENGER SEAT BELT BECAME STUCK IN THE LOWER RETRACTION SYSTEM ON OUR 1999 BUICK PARK AVENUE. I ASSUME THE BELT BECAME TWISTED AS IT WAS RETRACTING, BUT I AM UNSURE. THE FAILURE & POSSIBLE CONSEQUENCES FOR THIS SEAT BELT FAILURE WOULD BE THE INJURY AND/OR DEATH OF A PASSENGER IN THE FRONT LEFT PASSENGER SEAT. I CALLED OUR LOCAL DEALER (GIUFFRE BUICK) & THEY SAID IT WOULD NOT BE COVERED BY THE FACTORY WARRANTY SINCE IT IS OVER 3 YEARS OLD. TO VERIFY THIS STATEMENT, I CONTACTED BUICK CORPORATE DIRECTLY VIA EMAIL & THEY SAID THE SAME THING. I DID SOME FURTHER RESEARCH VIA THIS SITE & FOUND THE FOLLOWING INFO UNDER THE ODI DEFECT INVESTIGATION SEARCH: NHTSA RECALL CAMPAIGN NUMBER 00V117000. ALTHOUGH THE RECALL IS FOR 1997 & 1998 IT DID MENTION THE SAME TYPE OF SEAT BELT FAILURES ON 784 OUT OF 55,960 VEHICLES ON MODEL YEAR 1999 VEHICLES. I FORWARDED THE DOCUMENT TO MICHAEL REETZ, CUSTOMER RELATIONSHIP MANAGER, BUICK CUSTOMER ASSISTANCE CENTER, TO WHICH HE REPLIED - QUOTE "THANK YOU FOR CONTACTING THE BUICK CUSTOMER ASSISTANCE CENTER. WE APPRECIATE YOU TAKING THE TIME TO WRITE US IN REGARDS TO YOUR FURTHER RESEARCH INTO THE CONCERN WITH YOUR SEAT BELTS. INFORMATION ON THIRD PARTY WEBSITES IN NOT ALWAYS ACCURATE. THERE IS NO RECALL FOR THE 1999 BUICK PARK AVENUE FOR YOUR SEAT BELT CONCERN." I AGREE, THERE IS NOT CURRENTLY A RECALL FOR MY 99' PARK AVENUE, BUT I FEEL THERE SHOULD BE.

NHTSA complaint #10148039 — an unverified report by a vehicle owner.

1997 Buick Park Avenue at 44,000 miles Owatonna, MN

SEAT BELTS:FRONT:WEBBING

DT: THE CONSUMER STATED THERE WAS A RECALL 00V117000 CONCERNING THE SEAT BELTS. THE RECALL WAS COMPLETED BY THE DEALER IN 2002. BUT THE DEALER ONLY CORRECTED ONE OF THE FRONT SEAT BELTS. THE DEALER FAILED TO INFORM THE CONSUMER THAT ONLY ONE OF SEAT BELTS WAS REPAIRED. IN OCTOBER 2005 BOTH FRONT SEAT BELTS FAILED. THE DRIVER SEAT BELT BEGAN TO RETRACT INTERMITTENTLY AND THE PASSENGER SEAT BELT WILL NOT RETRACT AT ALL. THE VEHICLE WAS RETURNED TO THE DEALER WHO REFUSED TO MAKE ANY ADDITIONAL REPAIRS UNDER THE RECALL. *JB UPDATED

NHTSA complaint #10147687 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 43,000 miles North Easton, MA

SEAT BELTS:FRONT:WEBBING

DT: THE CONSUMER NOTED THAT THE SEAT BELT JAMMED IN THE RETRACTOR WHILE THE SEAT BELT WAS IN USE, AND THERE WAS A NEED FOR MOVEMENT, THE SEAT BELT SIMPLY JAMMED. THIS HAPPENED TO THE WEBBING PORTION OF THE BELT. NHTSA RECALL 00V117000 WAS ISSUED CONCERNING THE SEAT BELT. THIS HAPPENED TO THE FRONT DRIVER'S SIDE SEAT BELT ONLY. THE CONSUMER PURCHASED THE VEHICLE USED, AND TOOK IT TO A LOCAL BUICK DEALER. THEIR RECORDS INDICATED THAT THIS VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, THE RECALL REPAIRS DID NOT CORRECT THE PROBLEM. THE CONSUMER FELT THE RECALL REPAIR WORK WAS NEVER PERFORMED. THE BUICK MANUFACTURER WAS CONTACTED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THE RECORDS INDICATED THE WORK HAD BEEN DONE. HOWEVER, THE SEAT BELT WAS STILL A PROBLEM. THE CONSUMER PURCHASED THE USED VEHICLE IN SEPTEMBER 2000, BUT CONSUMER'S NOTIFICATION BEGAN ON AUGUST 31, 2000.

NHTSA complaint #10136917 — an unverified report by a vehicle owner.

1998 Buick Park Avenue at 68,179 miles Tempe, AZ

SEAT BELTS:FRONT:WEBBING

I PURCHASED 1998 BUICK PARK AVENUE, FROM SANDERSON LINCOLN-MERCURY DEALERSHIP, GLENDALE, AZ 85301, ON FEBRUARY 24, 2005. SUBSEQUENTLY, I EXPERIENCED A MECHANICAL BREAK-DOWN ON APRIL 30, 2005. HENCE, I HAVE DISCERNED THAT THERE WERE TWO RECALLS ISSUED ON FEBRUARY 24, 2004, CAMPAIGN NUMBER 04V0900000 AND CAMPAIGN NUMBER 00V17000 ON APRIL 18, 2000. I AM WRITING BECAUSE I HAVE EXPERIENCED BOTH DEFECTS. THE FORMER CAMPAIGN CAUSED ME TO EXPEND $900. FOR REPAIRS FOR A CRACKED MANIFOLD AND THE LATTER WAS RECENTLY EXPERIENCE WHEN THE FRONT SEAT PASSENGER COULD NOT ATTACH THE SAFETY SEAT BELT BECAUSE IT HAD JAMMED. PLEASE ADVISE AS TO WHAT MY RECOURSES SHOULD BE? POWER BUICK, SCOTTSDALE, AZ, NEVER ADVISE ME OF A RECALL THAT IS CONSISTENT WITH THE AUTO'S BREAKDOWN...BUT DID CHARGE ME $887.44 FOR THE REPAIR COSTS.

NHTSA complaint #10135862 — an unverified report by a vehicle owner.

2001 Buick Park Avenue Anthony, NM

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

VEHICLE TO WHICH THIS REPORT REFERS IS A 2001 BUICK, PARK AVENUE ULTRA, 4 DOOR, SEDAN. THE VIN # IS [XXX], WITH 20,724 MILES. SHORTLY AFTER PURCHASE I NOTICED A SLIGHT SEPARATION IN THE DRIVERS SIDE SEAT BELT LATCH. SINCE IT DID NOT POSE AN IMMEDIATE DANGER I TOOK NO ACTION TO HAVE IT REPLACED. THIS MONTH THE BELT BECAME INOPERATIVE, CAME APART, AND I HAD IT REPLACED. THIS COULD POSE A REAL DANGER TO THE DRIVER IF THE THERE WAS AN ACCIDENT AND THE SEAT BELT FAILED. THE FAILED PART IS AVAILABLE. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10133764 — an unverified report by a vehicle owner.

Other Buick Park Avenue problems