FaultScore

FaultScore report

1999 Buick Park Avenue problems

Owners have filed 174 complaints about the 1999 Buick Park Avenue with NHTSA between 1999 and 2019. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 13 worst.

D

FaultScore 72/100

Higher is worse. Measured against the other years of the Buick Park Avenue.

How this is worked out

The numbers

174

Complaints

5

Crashes reported

29

Fires reported

1

Injuries reported

59,600 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 74 vs 50 Severity 100 vs 50 Early failure 25 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Buick Park Avenue. 50 means typical for this model; 100 means roughly double.
Severity — 100
20.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 25
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1999 compares with every other Buick Park Avenue

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 Buick Park Avenue

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 47 27.0%

1 crashes, 15 fires · median 45,000 mi

0 crashes, 8 fires · median 78,450 mi

0 crashes, 5 fires · median 63,500 mi

Seat Belts 18 10.3%

Median failure at 57,500 miles

Brakes 16 9.2%

1 crashes, 0 fires · median 50,000 mi

Body & Structure 9 5.2%

0 crashes, 1 fires · median 93,584 mi

Tires 7 4.0%

Median failure at 42,500 miles

Steering 7 4.0%

Median failure at 64,500 miles

Transmission & Drivetrain 7 4.0%

1 crashes, 0 fires · median 57,500 mi

Suspension 6 3.4%
Doors, Latches & Locks 4 2.3%

Median failure at 90,000 miles

Acceleration & Cruise Control 3 1.7%

2 crashes, 0 fires · median 139,023 mi

Seats 2 1.1%
Wheels 2 1.1%

Median failure at 42,000 miles

Windows, Mirrors & Wipers 2 1.1%
Lights 2 1.1%

Median failure at 101,200 miles

Airbags 2 1.1%
Other & Unspecified 1 0.6%
Equipment & Accessories 1 0.6%

Median failure at 42,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Gasoline 18 28.6%
Engine 10 15.9%
Retractor 7 11.1%
12V/24V/48V Battery 7 11.1%
Rotor 6 9.5%
Manifold/Header/Muffler/Tail Pipe 5 7.9%
Automatic Transmission 5 7.9%
Delivery 5 7.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 5.3%
25,000 – 49,999 miles 24 32.0%
50,000 – 74,999 miles 22 29.3%
75,000 – 99,999 miles 5 6.7%
100,000 – 149,999 miles 10 13.3%
150,000+ miles 10 13.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 1999 peak 8 Dec 2019

NHTSA investigations into the 1999 Buick Park Avenue

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA07008 Opened 12 Jun 2007 Closed 1 May 2008 ENGINE AND ENGINE COOLING

ENGINE COMPARTMENT FIRE

BY LETTER DATED MARCH 12, 2008, GENERAL MOTORS CORP. (GM) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (IDENTIFIED BY NHTSA RECALL NUMBER 08V-118) TO ADDRESS A DEFECT IN APPROXIMATELY 207,542 MODEL YEAR (MY) 1997-2003 BUICK REGAL GS AND PONTIAC GRAND PRIX GTP VEHICLES EQUIPPED WITH THE L67 SUPERCHARGED VERSION OF GM'S 3800 SERIES II V6 ENGINE.THE RECALLED REGAL GS VEHICLES WERE BUILT FROM AUGUST 1996 TO JUNE 2003 AND THE GRAND PRIX GTP FROM MARCH 1996 THROUGH JANUARY 2003.ACCORDING TO GM, OIL MAY ESCAPE PAST THE VALVE COVER GASKET ON THE FRONT CYLINDER BANK (CYLINDERS 1-3-5) AN...

EA02030 Opened 22 Oct 2002 Closed 9 Mar 2004 FUEL SYSTEM, GASOLINE:DELIVERY

ENGINE COMPARTMENT FIRES

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICL...

PE02050 Opened 13 Jun 2002 Closed 22 Oct 2002 ENGINE AND ENGINE COOLING

ENGINE COMPARTMENT FIRES

EA00002 Opened 6 Jan 2000 Closed 2 May 2000 SEAT BELTS

FRONT SHOULDER BELT MALFUNCTION

Recalls on the 1999 Buick Park Avenue

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

04V090000

FUEL SYSTEM, GASOLINE:DELIVERY

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.

Risk: THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.

99V238000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE BOOSTER TO PEDAL ASSEMBLY ATTACHMENT NUTS MAY BE LOOSE.

Risk: IF THESE NUTS ARE LOOSE, THE BRAKE PEDAL MAY BE LOW, THE ASSEMBLY MAY BE LOOSE, THE BRAKES MAY NOT RELEASE, AND IF THE NUTS BACK COMPLETELY OFF, BRAKING MAY BE LOST. ALSO FUME AND WATER INTRUSION TO THE PASSENGER COMPARTMENT CAN OCCUR.

99V081000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH INCORRECT FRONT BRAKE ROTOR, BRAKE CALIPER ASSEMBLY, BRAKE PADS, AND CALIPER MOUNTING BRACKET ON EITHER THE LEFT OR RIGHT SIDE OF THE VEHICLE.

Risk: A VEHICLE WITH THIS CONDITION CAN PULL TO ONE SIDE DURING A BRAKING MANEUVER. IN ADDITION, VEHICLE STOPPING DISTANCE COULD BE INCREASED.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003283 40,397 units in Canada

Engine

On certain vehicles, a combination of a low battery condition and fuel in the upper intake manifold while the ignition key is activated at engine start could cause an elevated rate of manifold over-pressurization events. The operator may experience a loud bang / intake backfire that could rupture the intake manifold, resulting in emitting dust from under the hood and a no-start condition. If this event were to occur, and if an ignition source were present, an engine compartment fire could occur. Correction: Dealer will replace the fuel pressure regulator.

Recall 1999161 775 units in Canada

Seats And Restraints

Certain vehicles do not comply with the requirements of CMVSS 208 - Seat Belt Installations. The air bag warning labels may be in English only, rather than in English and French as required by the standard. Correction: Dealers will install correct bilingual air bag labels in affected vehicles.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 152,000 miles Palm BAY, FL Crash

VEHICLE SPEED CONTROL

TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

NHTSA complaint #11154905 — an unverified report by a vehicle owner.

at 152,000 miles Palm BAY, FL Crash

ENGINE

TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

NHTSA complaint #11154905 — an unverified report by a vehicle owner.

at 152,000 miles Palm BAY, FL Crash

SERVICE BRAKES

TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

NHTSA complaint #11154905 — an unverified report by a vehicle owner.

at 155,000 miles Peru, KS Fire

STRUCTURE:BODY

MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY.

NHTSA complaint #10692357 — an unverified report by a vehicle owner.

at 155,000 miles Peru, KS Fire

ENGINE

MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY.

NHTSA complaint #10692357 — an unverified report by a vehicle owner.

at 155,000 miles Peru, KS Fire

FUEL/PROPULSION SYSTEM

MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY.

NHTSA complaint #10692357 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 176,000 miles Dallas, TX

FUEL/PROPULSION SYSTEM

STALL WHILE DRIVING

NHTSA complaint #11291838 — an unverified report by a vehicle owner.

at 184,630 miles Olathe, KS

SEAT BELTS

PASSENGER FRONT SEATBELT WON'T CLICK SHUT. DEALER CAN'T FIND ONE.

NHTSA complaint #11189885 — an unverified report by a vehicle owner.

at 93,584 miles ELK Grove Village, IL

STRUCTURE:BODY

THE PASSENGER CAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. LOCKING MECHANISM DOES NOT ENGAGE AND DOOR REMAINS STUCK CLOSED. THIS PRESENTS A SAFETY ISSUE FOR THE PASSENGER OF THE CAR. VEHICLE HAS BEEN BROUGHT IN FOR REPAIR MULTIPLE TIMES WITHOUT ANY SUCCESS FOR A PERMANENT FIX.

NHTSA complaint #11165401 — an unverified report by a vehicle owner.

at 152,000 miles Palm BAY, FL Crash

VEHICLE SPEED CONTROL

TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

NHTSA complaint #11154905 — an unverified report by a vehicle owner.

at 152,000 miles Palm BAY, FL Crash

ENGINE

TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

NHTSA complaint #11154905 — an unverified report by a vehicle owner.

at 152,000 miles Palm BAY, FL Crash

SERVICE BRAKES

TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

NHTSA complaint #11154905 — an unverified report by a vehicle owner.

at 190,000 miles Olathe, KS

SEAT BELTS

PASSENGER SEAT BELT NOT CLICKING.

NHTSA complaint #11099287 — an unverified report by a vehicle owner.

at 62,000 miles Lititz, PA

ELECTRICAL SYSTEM

PERIODICALLY THE ENGINE WILL STOP. THIS WILL GENERALLY OCCUR WHILE THE CAR IS IN MOTION. THIS WOULD CAUSE A LOSS OF POWER. WHEN IT OCCURS IN TRAFFIC OR ON A CURVE THIS IS EXCEPTIONALLY DANGEROUS. IT WILL RESTART BY SHIFTING INTO NEUTRAL AND TURNING THE IGNITION. IT WILL OCCUR ANYWHERE, WHILE TURNING OR DRIVING STRAIGHT. THIS HAS CONTINUED FOR SEVERAL YEARS.

NHTSA complaint #10905742 — an unverified report by a vehicle owner.

at 31,766 miles Odessa, FL

ENGINE AND ENGINE COOLING

1999 BUICK PARK AVENUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE PLASTIC MANIFOLDS AND REQUESTS REIMBURSEMENT FOR TWO ENGINE REPAIRS. *SMD THE CONSUMER STATED ON JULY 28, 2003, THE VEHICLE STOPPED RUNNING AND AGAIN ON NOVEMBER 13, 2014. THE CONSUMER STATED BOTH TIMES, THE MANIFOLD HAD TO BE REPLACED. *JB UPDATED 09/09/15*LJ UPDATED 03/7/16.*JB UPDATED 11/01/2017

NHTSA complaint #10731086 — an unverified report by a vehicle owner.

Chicae, IL

ENGINE

I WAS DRIVING MY CAR AND IT STARTED TO MISFIRE. I PUT IT ON THE MACHINE AND GOT A FEW DIFFERENT CODES P1406 AND P0300 GOT THOSE FIXED IT WORKED FINE. A WEEK LATER THE PROBLEM CAME BACK. IT SAT UP FOR A FEW WEEKS AND WHEN I WOULD DRIVE IT I SMELLED GAS FUMES. NOW IT WON'T TURN AND THERE'S STILL A SMELL OF FUEL.

NHTSA complaint #10705194 — an unverified report by a vehicle owner.

Chicae, IL

FUEL/PROPULSION SYSTEM

I WAS DRIVING MY CAR AND IT STARTED TO MISFIRE. I PUT IT ON THE MACHINE AND GOT A FEW DIFFERENT CODES P1406 AND P0300 GOT THOSE FIXED IT WORKED FINE. A WEEK LATER THE PROBLEM CAME BACK. IT SAT UP FOR A FEW WEEKS AND WHEN I WOULD DRIVE IT I SMELLED GAS FUMES. NOW IT WON'T TURN AND THERE'S STILL A SMELL OF FUEL.

NHTSA complaint #10705194 — an unverified report by a vehicle owner.

at 155,000 miles Peru, KS Fire

STRUCTURE:BODY

MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY.

NHTSA complaint #10692357 — an unverified report by a vehicle owner.

at 155,000 miles Peru, KS Fire

ENGINE

MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY.

NHTSA complaint #10692357 — an unverified report by a vehicle owner.

at 155,000 miles Peru, KS Fire

FUEL/PROPULSION SYSTEM

MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY.

NHTSA complaint #10692357 — an unverified report by a vehicle owner.

at 65,000 miles LOS Alamitos, CA

POWER TRAIN

SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER WHILE TRAVELING BETWEEN 65 AND 70 MPH. ALL ELECTRICAL SYSTEMS, HEADLIGHTS, DASH LIGHTS ETC STAYED ON AND APPEARED NORMAL. FORTUNATELY THE TRAFFIC WAS SUCH THAT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, STOP AND TURN ON MY HAZARD WARNING LIGHTS. I SAT FOR A MOMENT AND THEN TRIED TO RESTART THE ENGINE. THE CRANKING APPEARED NORMAL AND THE ENGINE IMMEDIATELY STARTED AND THE ENGINE PARAMETERS, TEMPERATURE, VOLTS, ETC APPEARED NORMAL. I WAS SURPRISED TO SAY LEAST BUT WE DECIDED TO START MOVING AGAIN AND PROCEEDED TO DRIVE PRETTY MUCH AT NORMAL SPEEDS WITHOUT A HICCUP THE 20 MILES LEFT TO GET HOME STAYING IN THE RH LANES FOR THE MOST PART. GETTING BACK INTO THE FAST MOVING STREAM OF TRAFFIC WAS SOMEWHAT HAZARDOUS IN AND OF ITSELF. PRIOR TO THIS SUDDEN FAILURE THERE WAS NO WARNING OR CHANGE IN PERFORMANCE. THE ONLY CAVEAT TO THAT IS THAT IT SEEMS LATELY THERE HAS BEEN A MINOR BUT NOTICEABLE SAG OR HESITATION WHEN STARTING TO ACCELERATE WHILE IN DRIVE AND AT HIGHWAY SPEEDS.

NHTSA complaint #10668517 — an unverified report by a vehicle owner.

at 65,000 miles LOS Alamitos, CA

ELECTRICAL SYSTEM

SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER WHILE TRAVELING BETWEEN 65 AND 70 MPH. ALL ELECTRICAL SYSTEMS, HEADLIGHTS, DASH LIGHTS ETC STAYED ON AND APPEARED NORMAL. FORTUNATELY THE TRAFFIC WAS SUCH THAT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, STOP AND TURN ON MY HAZARD WARNING LIGHTS. I SAT FOR A MOMENT AND THEN TRIED TO RESTART THE ENGINE. THE CRANKING APPEARED NORMAL AND THE ENGINE IMMEDIATELY STARTED AND THE ENGINE PARAMETERS, TEMPERATURE, VOLTS, ETC APPEARED NORMAL. I WAS SURPRISED TO SAY LEAST BUT WE DECIDED TO START MOVING AGAIN AND PROCEEDED TO DRIVE PRETTY MUCH AT NORMAL SPEEDS WITHOUT A HICCUP THE 20 MILES LEFT TO GET HOME STAYING IN THE RH LANES FOR THE MOST PART. GETTING BACK INTO THE FAST MOVING STREAM OF TRAFFIC WAS SOMEWHAT HAZARDOUS IN AND OF ITSELF. PRIOR TO THIS SUDDEN FAILURE THERE WAS NO WARNING OR CHANGE IN PERFORMANCE. THE ONLY CAVEAT TO THAT IS THAT IT SEEMS LATELY THERE HAS BEEN A MINOR BUT NOTICEABLE SAG OR HESITATION WHEN STARTING TO ACCELERATE WHILE IN DRIVE AND AT HIGHWAY SPEEDS.

NHTSA complaint #10668517 — an unverified report by a vehicle owner.

at 65,000 miles LOS Alamitos, CA

ENGINE

SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER WHILE TRAVELING BETWEEN 65 AND 70 MPH. ALL ELECTRICAL SYSTEMS, HEADLIGHTS, DASH LIGHTS ETC STAYED ON AND APPEARED NORMAL. FORTUNATELY THE TRAFFIC WAS SUCH THAT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, STOP AND TURN ON MY HAZARD WARNING LIGHTS. I SAT FOR A MOMENT AND THEN TRIED TO RESTART THE ENGINE. THE CRANKING APPEARED NORMAL AND THE ENGINE IMMEDIATELY STARTED AND THE ENGINE PARAMETERS, TEMPERATURE, VOLTS, ETC APPEARED NORMAL. I WAS SURPRISED TO SAY LEAST BUT WE DECIDED TO START MOVING AGAIN AND PROCEEDED TO DRIVE PRETTY MUCH AT NORMAL SPEEDS WITHOUT A HICCUP THE 20 MILES LEFT TO GET HOME STAYING IN THE RH LANES FOR THE MOST PART. GETTING BACK INTO THE FAST MOVING STREAM OF TRAFFIC WAS SOMEWHAT HAZARDOUS IN AND OF ITSELF. PRIOR TO THIS SUDDEN FAILURE THERE WAS NO WARNING OR CHANGE IN PERFORMANCE. THE ONLY CAVEAT TO THAT IS THAT IT SEEMS LATELY THERE HAS BEEN A MINOR BUT NOTICEABLE SAG OR HESITATION WHEN STARTING TO ACCELERATE WHILE IN DRIVE AND AT HIGHWAY SPEEDS.

NHTSA complaint #10668517 — an unverified report by a vehicle owner.

at 126,046 miles Vienna, VA

VEHICLE SPEED CONTROL

I WAS TRAVELING NORTHBOUND ON US 495 IN SECOND LANE FROM RIGHT GETTING READY TO EXIT TO ROUTE 7 AND TRAVEL WEST TOWARDS LEESBURG WHEN SUDDENLY THE CAR ACCELERATED UNCONTROLLABLY. THE ENGINE WAS RACING. I TRIED EVERYTHING TO AVOID OTHER TRAFFIC AND STOP OR SLOW DOWN THE CAR WHILE TURNING THE AUTO TO THE ADJACENT LANE. THIS INCLUDES SHIFTING THE AUTOMATIC TRANSMISSION TO NEUTRAL AND PARK, APPLYING BRAKES, APPLYING EMERGENCY BRAKES AND FINALLY SHUTTING OFF THE ENGINE. THE AUTO MOVED TO THE RIGHT LANE AND FINALLY CAME TO A STOP WITH LITTLE CONTROL OF STEERING. I WAITED FOR A FEW MINUTES AND STARTED THE ENGINE AGAIN AND SHIFTED INTO FIRST GEAR TO GET AWAY FROM TRAFFIC. AUTO STARTED UP AGAIN BUT ENGINE NO LONGER RACED. I SHIFTED INTO THIRD AND WAS ABLE TO MAKE IT HOME SAFELY ABOUT 6 MILES AWAY IN A NORMAL MANNER.ITS BEEN A GREAT CAR, AND THIS HAS NEVER HAPPENED BEFORE.

NHTSA complaint #10538415 — an unverified report by a vehicle owner.

at 105,214 miles Akron, OH

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

CAR WENT FOR ITS OIL CHANGE AND WE WERE INFORMED TO STOP DRIVING THE CAR NOW DO NOT DRIVE IT AN INCH. THE FRONT SUB FRAME IS RUSTED AND BROKE THIS HOLDS THE FRONT SUSPENSION AND ENGINE.

NHTSA complaint #10532167 — an unverified report by a vehicle owner.

at 101,200 miles Thornhill, GA

EXTERIOR LIGHTING

WHEN I TURNED ON THE LEFT TURN, THE LAMP ON THE INSTRUMENT PANEL HAD STOPPED BLINKING AND STAYED ON, EVEN WHEN THE SWITCH WAS IN THE NEUTRAL POSITION. RIGHT-TURN WORKED FINE. THE NEXT DAY I COULD NOT START MY CAR, THE BATTERY WAS COMPLETELY DEAD. I WAS LATE FOR AN IMPORTANT MEETING. LATER I FOUND OUT THAT WHEN THE ENGINE IS OFF AND THE KEY REMOVED FROM THE IGNITION, ALL THE LIGHTS ON THE LEFT SIDE OF THE CAR CONTINUED TO BURN, AND THAT WAS THE CAUSE BATTERY DISCHARGE. I STARTED RESEARCHING MY PROBLEM ON THE INTERNET AND FOUND OUT THAT MANY PEOPLE FACED THE EXACT SAME PROBLEM. YOU CAN CHECK GOOGLE ASKING 'SIGNAL FLASHER PROBLEM BUICK PARK AVENUE 1999' , 'LEFT TURN ALWAYS ON BUICK PARK AVENUE 1999' ETC. ACCORDING MY ESTIMATION, AT LEAST THOUSAND PEOPLE MET THIS PROBLEM THE CULPRIT IS 'TURN SIGNAL HAZARD FLASHER UNIT'. IT IS OBVIOUS THAT THIS UNIT HAS A BUILT FACTORY DEFECTS AND IT IS DANGEROUS, THIS UNIT UNNECESSARILY MISLEADS OTHER DRIVERS, AND IS RESPONSIBLE FOR HAZARD FLASHING. I BELIEVE THAT GM SHOULD REPLACE THIS UNIT AT ALL BUICK PARK AVENUE 1997-2005. FACTORY DEFECT IS OBVIOUS AND THE BUYER DOES NOT HAVE TO SUFFER BECAUSE OF THE SHORTCOMINGS OF ENGINEERS. PLEASE REPLACE MY TURN SIGNAL HAZARD FLASHER UNIT FOR FREE.

NHTSA complaint #10508728 — an unverified report by a vehicle owner.

at 101,200 miles Thornhill, GA

ELECTRICAL SYSTEM

WHEN I TURNED ON THE LEFT TURN, THE LAMP ON THE INSTRUMENT PANEL HAD STOPPED BLINKING AND STAYED ON, EVEN WHEN THE SWITCH WAS IN THE NEUTRAL POSITION. RIGHT-TURN WORKED FINE. THE NEXT DAY I COULD NOT START MY CAR, THE BATTERY WAS COMPLETELY DEAD. I WAS LATE FOR AN IMPORTANT MEETING. LATER I FOUND OUT THAT WHEN THE ENGINE IS OFF AND THE KEY REMOVED FROM THE IGNITION, ALL THE LIGHTS ON THE LEFT SIDE OF THE CAR CONTINUED TO BURN, AND THAT WAS THE CAUSE BATTERY DISCHARGE. I STARTED RESEARCHING MY PROBLEM ON THE INTERNET AND FOUND OUT THAT MANY PEOPLE FACED THE EXACT SAME PROBLEM. YOU CAN CHECK GOOGLE ASKING 'SIGNAL FLASHER PROBLEM BUICK PARK AVENUE 1999' , 'LEFT TURN ALWAYS ON BUICK PARK AVENUE 1999' ETC. ACCORDING MY ESTIMATION, AT LEAST THOUSAND PEOPLE MET THIS PROBLEM THE CULPRIT IS 'TURN SIGNAL HAZARD FLASHER UNIT'. IT IS OBVIOUS THAT THIS UNIT HAS A BUILT FACTORY DEFECTS AND IT IS DANGEROUS, THIS UNIT UNNECESSARILY MISLEADS OTHER DRIVERS, AND IS RESPONSIBLE FOR HAZARD FLASHING. I BELIEVE THAT GM SHOULD REPLACE THIS UNIT AT ALL BUICK PARK AVENUE 1997-2005. FACTORY DEFECT IS OBVIOUS AND THE BUYER DOES NOT HAVE TO SUFFER BECAUSE OF THE SHORTCOMINGS OF ENGINEERS. PLEASE REPLACE MY TURN SIGNAL HAZARD FLASHER UNIT FOR FREE.

NHTSA complaint #10508728 — an unverified report by a vehicle owner.

at 85,000 miles Jackson, MS Fire

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY). SHORTLY THEREAFTER THE ENGINE EXPLODED, CAUSING MASSIVE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE RECALL REPAIR HAD BEEN COMPLETED AND THEY USED AFTER MARKET PARTS, THEY WERE NOT LIABLE FOR THE DAMAGES OR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 85,000.

NHTSA complaint #10475049 — an unverified report by a vehicle owner.

at 99,000 miles Pine City, NY Fire

FUEL SYSTEM, GASOLINE

I OWN A 1999 BUICK PK AVE. ON FEB 27, 2011 I HAD TO MOVE VEHICLE TO PLOW SNOW. LOW BATTERY, ATTACH BOOSTER PACK AND TRIED TO START AGAIN. THERE WAS A LOUD BACKFIRE. APPARENTLY THE PLENUM HAD BURST KNOCKING OFF FUEL LINE AND I FOUND MY VEHICLE TO BE ON FIRE. AFTER PUTTING OUT FIRE I CONTACTED MY INS CO, WHO ADVISED ME THAT THIS DAMAGE WAS AN EXACT DESCRIPTION OF A GM RECALL-TSB#03054B- AND I SHOULD CONTACT THEM. GM ADVISED ME THAT THE RECALL WAS DONE PREVIOUSLY. I WOULD HAVE THOUGHT THAT THIS PROBLEM WOULD NOT HAVE HAPPENED IF THE SUPPOSED REPAIR WAS ACTUALLY DONE AND THE REPLACEMENT PARTS WERE NOT ALSO FAULTY. I FEEL GM SHOULD BE RESPONSIBLE. I HAVE SAVED ALL PARTS AND AM REQUESTING AN INVESTIGATION INTO THIS MATTER. ANOTHER VEHICLE IN MY SAME AREA ALSO HAS THE SAME CONDITION AND FIRE - HIS CAR WAS BURNT UP. SOMETHING IS DEFINITELY WRONG AND I AM HOPING THERE WILL BE ANOTHER INVESTIGATION. EITHER IN THE REPAIR PARTS IF USED OR THE DEALERSHIPS REPAIR HABITS CONFIRMING THAT NO FRAUD WAS COMMITTED BY SAID DEALERSHIP.

NHTSA complaint #10393740 — an unverified report by a vehicle owner.

at 100,000 miles Revere, MA Fire

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT BACKFIRED AND A FIRE STARTED FROM UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY THROWING SNOW ON THE MOTOR. THERE WERE NO INJURIES AND A FIRE REPORT WA FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHO ADVISED THAT THE DELPHI PRESSURE REGULATOR HAD LEAKED GAS ONTO THE MOTOR AND AS THE KEY WAS TURNED, IT STARTED A SPARK. THE VEHICLE THEN BACKFIRED CAUSING THE FIRE TO ERUPT UNDER THE HOOD OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE WOULD BE IN CONTACT WITH HIM WITHIN SEVEN TO TEN DAYS. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE BODY DAMAGES. THE FAILURE MILEAGE WAS 100,000. UPDATED 04/15/11*LJ UPDATED 1/13/2012

NHTSA complaint #10390568 — an unverified report by a vehicle owner.

at 62,000 miles Fort Worth, TX

STEERING

STEERING CONSISTENTLY VIBRATES AT LOW SPEED AND PARKING SPEEDS CONCERN FOR LOSS OF STEERING AT HIGHER SPEEDS TSB 990232007 NHTSA 608376 REPAIRED BY TSB DIRECTION ON 11-16-2010 BECAUSE OF GREATER EXPENSE OF HOSES AND LABOR FOR REPAIR, IT SHOULD BE A RECALL ITEM.

NHTSA complaint #10365954 — an unverified report by a vehicle owner.