281 of the
1,880 complaints filed about the Buick Park Avenue
are about the braking system —
15% of everything owners reported.
The worst model year for it is 1991.
TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #11154905 — an unverified report by a vehicle owner.
I WAS DRIVING HOME FROM WORK. SUDDENLY LIGHTS STARTED GOING OFF ON MY DASHBOARD INDICATING THAT MY ABS, TRACTION CONTROL, AND SATIABILITY CONTROL WERE OUT. NOT BEING ABLE TO STOP ON THE HIGHWAY OR CONTACT SOMEONE TO GIVE ME A LIFT HOME I PROCEEDED TO THE NEAREST BUICK DEALERSHIP TO SEE WHAT THE ISSUE WAS. DURING THE JOURNEY THE LIGHTS TURNED OFF, BUT THINKING IT WAS AN ELECTRICAL PROBLEM I STILL HEADED TOWARDS THE DEALERSHIP. THE CAR WAS LOOKED AT BY A SERVICE TECH. I WAS TOLD MY BRAKE MODULE COMPUTOR WAS OUT AND I NEEDED A REPLACEMENT. THE COST WAS ROUGHLY $1200, KNOWING I COULDN'T AFFORD IT, I ASKED IF THEIR WAS A SAFELY RECALL. THEIR WAS NOT. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE HOME, THE MAN SAID HE DIDN'T SEE WHY NOT. THINKING THIS MEANT MY BRAKES WERE FINE AND NOTING THAT THE LIGHTS WERE NOW OFF, I LEFT AND DROVE FOR ABOUT AN HOUR OR LESS TOWARDS HOME, I WAS ROUGHLY 9 MILES AWAY FROM MY HOME WHEN I REALIZED I WAS VEERING INTO THE OTHER LANE INTO ANOTHER CAR ON MY RIGHT. I APPLIED THE BRAKES AND ATTEMPTED TO STEER MY CAR OUT OF THE WAY, BUT BOTH OF OUR MIRRORS HIT, MY CAR THEN PROCEEDED TO SPIN OUT ON CONTROL COUNTERCLOCKWISE. FORTUNATELY NO ONE WAS HURT AND NO REPORTABLE DAMAGE WAS DONE. BUT IT WAS STILL VERY UNPLEASANT AND COULD'VE BEEN A LOT WORSE. I KNEW I COULDN'T DRIVE IT BACK 65 MILES TO THE DEALERSHIP SO I HAD IT SERVICED AT A LOCAL MECHANIC SHOP IN MY HOME TOWN. I ASKED HIM WHY I SPUN OUT WHEN DOING THE EMERGENCY MANEUVER. HE TOLD ME AS WELL AS THE COMPUTER POWERING THE TRACTION CONTROL, ABS, AND STABILITY CONTROL, IT WAS NEEDED TO OPERATE THE POWER DISK BRAKES. NEEDLESS TO SAY THIS COULD'VE BEEN VERY MUCH PREVENTABLE IF THE DEALERSHIP HAD INSTRUCTED ME NOT TO DRIVE HOME.
NHTSA complaint #10734425 — an unverified report by a vehicle owner.
AT SPEED LET OF GAS PEDAL REAL QUICK TO BRAKE AND ENGINE COMPLETELTSHUTSOFF. DOES NOT DO IT ALL THE TIME NEVER KNOW WHEN IT WILL HAPPEN. HAPPENS AT ANY SPEED WHATS BAD DEALERS CANNOT FIND ANY CODE IN COMPUTER TELLING WHATS HAPPENING. THEY WANT ME TO BRING IT IN RIGHT AFTER IT HAPPENS. IT HAPPENS THAT WAY.
NHTSA complaint #10576189 — an unverified report by a vehicle owner.
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
I OWN A 1997 PARK AVE ULTRA WITH SEVERAL RECALL REPAIR ISSUES THE FOLLOWING WERE ADDRESSED BY GM BUT NOT PROPERLY REPAIRED: (FAULTY) ABS SYSTEM (WITH CAMPAIGN CODE STICKER) REPLACED ABS SYSTEM CUTS OUT RANDOMLY CAUSING CHANGES IN STOPPING DISTANCE (IN SEVERE BRAKING SITUATIONS THE ABS SYSTEM HAS CUT OUT ON ME GETTING OFF OF THE HIGHWAY CAUSING ME TO HAVE TO APPLY EXCESSIVE PRESSURE TO THE BRAKES JUST TO COME TO A NORMAL STOP) FRONT PASSENGER SEAT BELT REPLACEMENT(NO CAMPAIGN STICKER) MIDDLE REAR SEAT BELT ANCHOR WAS NEVER FIXED OR TORQUED TO PROPER SPECIFIED STANDARDS WHILE IN FOR REPAIRS LET ALONE ADDRESSED AT ALL RACK AND PINION HAS MULTIPLE ISSUES SOME DUE TO AGE AND MILES BUT REGARDLESS THE ENTIRE ASSEMBLY IS LOOSE AND BEARINGS ARE SHOT THE FAULTY RECALL REPAIRS ON MY VEHICLE DON'T INSTILL TRUST IN GM'S ABILITY TO REPAIR MY VEHICLE A SECOND TIME.
NHTSA complaint #10449285 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED WHILE DRIVING AND MAKING A LEFT TURN AT 5 MPH WITH THE BRAKES DEPRESSED THEY SUDDENLY LOCKED CAUSING THE STABILITY CONTROL FEATURE TO ACTIVATE ITSELF. THE VEHICLE CONTINUED TO MOVE INTO THE NEXT LANE ON ITS OWN WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THEY DIAGNOSED AND REPROGRAM THE STEERING SENSOR. NHTSA RECALL CAMPAIGN ID NUMBER: 00V114000; SERVICE BRAKES, HYDRAULIC: FOUNDATION WAS RELATED TO THE FAILURE; HOWEVER, THE DEALER STATED THE VIN WAS NOT INCLUDED. EACH TIME THE VEHICLE NEEDED TO BE REPAIRED THE CONTACT WAS RESPONSIBLE FOR PAYING OVER $200. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,221 AND THE CURRENT MILEAGE WAS 77,800. UPDATED 08/22/11*LJ UPDATED 3/06/2012
NHTSA complaint #10412152 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING AT VARIOUS SPEEDS, THE ANTILOCK BRAKE AND TRACTION CONTROL LIGHTS ILLUMINATED. CURRENTLY, THE ANTILOCK BRAKES WILL ENGAGE DURING BRAKING. OCCASIONALLY, THEY ENGAGE BY THEMSELVES. IN ADDITION, THE CONTACT HEARS A GRINDING SOUND WHEN SHE IS NOT BRAKING. THE DEALER COULD NOT FIND ANY FAILURES AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CURRENT MILEAGE WAS 48,000 AND FAILURE MILEAGE WAS 47,800.
NHTSA complaint #10243075 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHENEVER THE VEHICLE IS DRIVEN AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL ENGAGE WHEN THEY ARE NOT NEEDED. AS A RESULT, THE BRAKING DISTANCE INCREASES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 70,004 AND FAILURE MILEAGE WAS 67,000. UPDATE 10/01/08 *CW THE ABS AND TRACTION CONTROL ENGAGED FOR NO REASON. THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE. UPDATED 10/03/08.
NHTSA complaint #10240776 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1986 BUICK PARK AVENUE ELECTRA. THE ABS SYSTEM LIGHT BEGAN ILLUMINATING IN SEPTEMBER OF 2007 AND THE BRAKE LIGHT BEGAN ILLUMINATING IN MARCH OF 2008 AND REMAINED LIT. IN ADDITION, THE VEHICLE WAS LEAKING BRAKE FLUID. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WOULD HAVE TO BE INSPECTED BY A BUICK DEALER. BOTH THE CONTACT AND THE MECHANIC HAVE BEEN UNABLE TO FIND THE PARTS TO REPAIR THE BRAKE SYSTEM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 87V093000 (SERVICE BRAKES: HYDRAULIC, ANTILOCK). THE CURRENT MILEAGE WAS 72,900 AND FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10237637 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING 1 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT WENT DOWN TO THE FLOORBOARD. HE WAS UNABLE TO STOP THE VEHICLE USING THE BRAKE PEDAL. HE NOTICED BRAKE FLUID LEAKING FROM THE VEHICLE. THE DEALER AND MECHANIC HAVE NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE CAUSE OF FAILURE WAS DUE TO CORROSION OF THE DRIVER SIDE REAR BRAKE LINE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 45,000.
NHTSA complaint #10192399 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REPEATABLE, WHILE DRIVING MY 1997 BUICK PARK AVENUE, THE ABS AND TRACTION-OFF WARNING-LIGHTS SUDDENLY COME ON TOGETHER AND STAY ON INDICATING LOSS OF ABS AND TRACTION CONTROL. TURNING THE IGNITION OFF AND BACK ON RESETS THE FUNCTIONS, BUT THEY WILL BECOME DISABLED AGAIN SOMETIME LATER WHILE DRIVING. THIS COULD HAPPEN, POSSIBLY FOR THE FIRST TIME FOR SOMEONE, IN AN EMERGENCY JUST BEFORE ONE OF THESE FUNCTIONS IS CALLED UPON TO AVOID A SEVERE ACCIDENT. THE FAILURE OCCURS ON SMOOTH ROADS WITHOUT REGARD TO SPEED. I HAVE NOT SEEN THIS HAPPEN WHEN THE CAR IS STOPPED. THE CAR MAY RUN FOR 200 MILES WITHOUT A PROBLEM, AND THEN AGAIN THE PROBLEM MAY OCCUR WITHIN A FEW HUNDRED FEET FROM STARTING OUT.
NHTSA complaint #10178878 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE PEDAL WENT TO FLOOR WHEN BRAKES APPLIES - NO PRESSURE AND ALMOST NO BRAKING OF THE VEHICLE POSSIBLE. THIS OCCURRED AT A STOP OF THE VEHICLE AND THEREFORE NO CRASH. IT WAS DETERMINED THAT A CORRODED BRAKE LINE HAD FAILED LEADING TO A COMPLETE LOSS OF FLUID AND BRAKES. THE BRAKE FLUID LINES FROM THE FRONT OF THE CAR TO THE MIDPOINT LOOKED FINE, BUT WERE COMPLETELY CORRODED FROM THAT POINT BACK TO THE REAR WHEELS. ONE OF THE LINES HAD BEEN REPLACED PREVIOUSLY BY THE PRIOR OWNER ALTHOUGH WITHOUT THEIR SPECIFIC KNOWLEDGE. THIS WOULD HAVE BEEN PERFORMED IN 2000-2003.
NHTSA complaint #10177633 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT*: THE CONTACT STATED THAT THE VEHICLE'S TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THE TRACTION CONTROL ENGAGED AND THE ABS BRAKES CYCLED FOR NO REASON CAUSING A GRINDING SOUND TO APPEAR FROM THE TRANSMISSION. A CERTIFIED MECHANIC PERFORMED DIAGNOSTIC TESTING DETERMINING THERE WAS A DEFECT PERTAINING TO THE ELECTRONIC BRAKE AND TRACT CONTROL MODULE. INFORMATION WAS ALSO FOUND ONLINE REGARDING RECALLS THAT MATCHED VEHICLE'S SYMPTOMS. THE MANUFACTURER AND DEALER WERE ALERTED WHO DETERMINED THAT THE VIN DID NOT INCLUDED IN THE RECALL.
NHTSA complaint #10163119 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
DT*: THE CONTACT STATED THAT THE VEHICLE'S TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THE TRACTION CONTROL ENGAGED AND THE ABS BRAKES CYCLED FOR NO REASON CAUSING A GRINDING SOUND TO APPEAR FROM THE TRANSMISSION. A CERTIFIED MECHANIC PERFORMED DIAGNOSTIC TESTING DETERMINING THERE WAS A DEFECT PERTAINING TO THE ELECTRONIC BRAKE AND TRACT CONTROL MODULE. INFORMATION WAS ALSO FOUND ONLINE REGARDING RECALLS THAT MATCHED VEHICLE'S SYMPTOMS. THE MANUFACTURER AND DEALER WERE ALERTED WHO DETERMINED THAT THE VIN DID NOT INCLUDED IN THE RECALL.
NHTSA complaint #10163119 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE STARTER, TIMING BELT, AND ELECTRONIC COMPUTER RELAY WAS REPLACED. AFTERWARDS, THE PROBLEM PERSISTED AND THE VEHICLE WAS SEEN BY A DEALER. A NHTSA RECALL, # 96V116000 CONCERNING THE FUEL SYSTEM WAS COMPLETED BY THE DEALER HOWEVER, THE STALLING ISSUE REMAINED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION OF THE FUEL PUMP ASSEMBLY. UPON INVESTIGATION OF THE ENGINE COMPARTMENT, WHILE THE ENGINE WAS STARTED, A BACKFIRE OCCURRED AND DAMAGED THE ENGINE. THE INDEPENDENT MECHANIC ATTRIBUTED THE DAMAGE TO THE RECALL REPAIR. UPDATED 05/30/06 4 FUEL PUMPS REPAIRED IN THE LAST 6 MONTHS AND STILL THERE IS A SHORT IN THE AIR CONDITION AFTER FIXING THE RECALLS ON THE VEHICLE. IN ADDITION, CHECKED BRAKES DUE TO NOISE AND INCREASED STOPPING DISTANCE. FOUND REAR PADS WITH UNEVEN WEAR, AND REAR ROTORS FLAKING.
NHTSA complaint #10153346 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING MY CAR I EXPERIENCED A LOSS OF ALL BUT MANUAL BRAKES. I MANAGED TO REACH A NEARBY SERVICE GARAGE WHERE IT WAS DETERMINED THAT ONE OF THE BRAKE LINES BETWEEN THE MASTER CYLINDER AND THE MODULATOR VALVE HAD CORRODED AND FAILED. THIS OCCURRED WHERE THE TUBING IS WEDGED TO A FLEX HOSE. THERE IS A SECOND LINE BETWEEN THE MASTER CYLINDER AND THE MODULATOR VALVE AND IT ALSO SHOWED SIGNS OF CORROSION AT THE SAME LOCATION. BOTH LINES HAVE BEEN REPLACED. I HAVE RETAINED THE OLD LINES.
NHTSA complaint #10148108 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THERE WERE TWO PROBLEMS WITH THE VEHICLE. THE FIRST PROBLEM INVOLVED COOLANT LEAKING FROM THE ENGINE. THE NEXT MORNING, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, THE MECHANIC WAS ABLE TO GET THE VEHICLE STARTED. UPON INSPECTION THE INTAKE MANIFOLD WAS FILLED WITH WATER AND THE MANIFOLD WAS REPLACED. THE SECOND PROBLEM OCCURRED WHEN DRIVING ACROSS A PATCH OF ICE AT APPROXIMATELY 40 MPH THE TRACTION STABILITY AND ABS FAILED. THE V TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THE FRONT END STARTED TO SLIDE. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. ONCE THE VEHICLE WAS RESTARTED,THE TRACTION CONTROL AND ABS RESET THEMSELVES AND WERE WORKING PROPERLY.*AK UPDATED 3/3/2006 -
NHTSA complaint #10146973 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE PROBLEM STARTED SOMETIME AROUND THE MIDDLE OF SEPTEMBER 2005. THE BRAKES WERE NOT HOLDING. THE CONTACT HAD THE REAR BRAKE PADS REPLACED TWO WEEKS AGO BECAUSE THE ABS AND TRACTION LIGHT WERE COMING ON. THE PROBLEM WITH THE BRAKES, ABS LIGHT, TRACTION LIGHT, AND A NOISE WERE STILL OCCURRING. NHTSA RECALL 97V064,000 CONCERNING ABS WAS ISSUED. WHEN CONTACTED THE DEALERSHIP THEY SAID THAT HIS VEHICLE'S YEAR WAS NOT INCLUDED IN THE RECALL. WHEN THE CONTACT CALLED THE MANUFACTURER, THEY SAID THEY WOULD CONTACT THE DEALERSHIP. THERE HAS BEEN NOTHING THAT CAME OUT OF IT YET.
NHTSA complaint #10139485 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE DEALERSHIP HAS TOLD HER SHE NEEDS NEW BRAKES. LAST YEAR ON 4-20-04 SHE BROUGHT IT IN TO HAVE THE OIL CHANGED AND COMPLAINED ABOUT A PULSATION IN THE BRAKES. THEY TOLD HER THAT BOTH FRONT AND REAR BRAKES WERE GONE AND THEY REPLACED THEM AT NO CHARGE. ON 5-4-05. SHE IS HAVING THE SAME PROBLEM WITH HER BRAKES. THE SERVICE MANAGER,TOLD HER THAT THE BRAKES WERE GONE AGAIN. THEY TOLD HER THAT IT WAS AN ENVIRONMENTAL ISSUE AND WOULD NOT BE COVERED. *NM..ON APRIL 20, 2004 CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND TO CHECK FOR PULSATION. SHORTLY AFTER CHECKING VEHICLE MECHANIC INFORMED CONSUMER THAT BRAKES ROTORS/PADS MALFUNCTIONED, AND REPLACED THEM. HOWEVER, BRAKES CONTINUED TO FAIL, AND CONSUMER ASKED FOR AN INVESTIGATION OF THE PROBLEM SINCE VEHICLE WAS NEW. *AK
NHTSA complaint #10119904 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: THE DEALERSHIP HAS TOLD HER SHE NEEDS NEW BRAKES. LAST YEAR ON 4-20-04 SHE BROUGHT IT IN TO HAVE THE OIL CHANGED AND COMPLAINED ABOUT A PULSATION IN THE BRAKES. THEY TOLD HER THAT BOTH FRONT AND REAR BRAKES WERE GONE AND THEY REPLACED THEM AT NO CHARGE. ON 5-4-05. SHE IS HAVING THE SAME PROBLEM WITH HER BRAKES. THE SERVICE MANAGER,TOLD HER THAT THE BRAKES WERE GONE AGAIN. THEY TOLD HER THAT IT WAS AN ENVIRONMENTAL ISSUE AND WOULD NOT BE COVERED. *NM..ON APRIL 20, 2004 CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND TO CHECK FOR PULSATION. SHORTLY AFTER CHECKING VEHICLE MECHANIC INFORMED CONSUMER THAT BRAKES ROTORS/PADS MALFUNCTIONED, AND REPLACED THEM. HOWEVER, BRAKES CONTINUED TO FAIL, AND CONSUMER ASKED FOR AN INVESTIGATION OF THE PROBLEM SINCE VEHICLE WAS NEW. *AK
NHTSA complaint #10119904 — an unverified report by a vehicle owner.