Owners have filed 104 complaints
about the 2000 Buick Park Avenue with NHTSA between 2000 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Buick Park Avenue. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 22
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Buick Park Avenue
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Gasoline
418.2%
RIM
313.6%
Hydraulic Power Assist System
313.6%
Front
313.6%
Windshield Wiper/Washer
313.6%
Front
29.1%
Hoses, Lines/Piping, AND Fittings
29.1%
Motor
29.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
12.6%
10,000 – 24,999 miles
12.6%
25,000 – 49,999 miles
1230.8%
50,000 – 74,999 miles
1435.9%
75,000 – 99,999 miles
37.7%
100,000 – 149,999 miles
615.4%
150,000+ miles
25.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2000peak 6Feb 2023
NHTSA investigations into the 2000 Buick Park Avenue
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA07008Opened 12 Jun 2007Closed 1 May 2008ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRE
BY LETTER DATED MARCH 12, 2008, GENERAL MOTORS CORP. (GM) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (IDENTIFIED BY NHTSA RECALL NUMBER 08V-118) TO ADDRESS A DEFECT IN APPROXIMATELY 207,542 MODEL YEAR (MY) 1997-2003 BUICK REGAL GS AND PONTIAC GRAND PRIX GTP VEHICLES EQUIPPED WITH THE L67 SUPERCHARGED VERSION OF GM'S 3800 SERIES II V6 ENGINE.THE RECALLED REGAL GS VEHICLES WERE BUILT FROM AUGUST 1996 TO JUNE 2003 AND THE GRAND PRIX GTP FROM MARCH 1996 THROUGH JANUARY 2003.ACCORDING TO GM, OIL MAY ESCAPE PAST THE VALVE COVER GASKET ON THE FRONT CYLINDER BANK (CYLINDERS 1-3-5) AN...
EA02030Opened 22 Oct 2002Closed 9 Mar 2004FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE COMPARTMENT FIRES
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICL...
PE02050Opened 13 Jun 2002Closed 22 Oct 2002ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRES
Recalls on the 2000 Buick Park Avenue
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V090000
FUEL SYSTEM, GASOLINE:DELIVERY
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.
Risk: THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.
00V346000
VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES HAVE A WIPER SYSTEM MICROPROCESSOR THAT IS SUSCEPTIBLE TO VOLTAGE TRANSIENTS, WHICH CAN CAUSE A "LATCH-UP" CONDITION IN THE SYSTEM CONTROLLER.
Risk: IF MICROPROCESSOR "LATCH-UP" OCCURS, THE CUSTOMER WILL NOT BE ABLE TO OPERATE THE SYSTEM IN BOTH THE LOWER AND HIGH-SPEED MODES REQUIRED BY THE STANDARD.
00V114000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Risk: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200328340,397 units in Canada
Engine
On certain vehicles, a combination of a low battery condition and fuel in the upper intake manifold while the ignition key is activated at engine start could cause an elevated rate of manifold over-pressurization events. The operator may experience a loud bang / intake backfire that could rupture the intake manifold, resulting in emitting dust from under the hood and a no-start condition. If this event were to occur, and if an ignition source were present, an engine compartment fire could occur. Correction: Dealer will replace the fuel pressure regulator.
Recall 2000271736 units in Canada
Visual System
Certain vehicles do not comply with CMVSS 104 - Windshield Wiping and Washing Systems. Malfunctioning microprocessor may cause a "latch-up" condition in the wiper system controller. If this occurs, the operator will not be able to operate the system in both the low and high-speed modes required by the standard. Correction: Dealers will replace the windshield wiper motor cover which contains the microprocessor..
Recall 2000104588 units in Canada
Brakes
Certain vehicles may have internal fluid leaks in the brake hydraulic control unit. When the rear brake proportioning, antilock brake, traction control, or stability control feature is activated in some driving situations, the feature may not perform as designed and the driver could lose vehicle control. Correction: ABS hydraulic modulator unit will be inspected and replaced if necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 60,000 milesWarren, MIFire
ENGINE
GOT MY CAR TOWED TO MIDAS ON 12/15 BECAUSE IT WOULDN'T START. THEY SAID I NEEDED A TUNE UP AND A NEW INTAKE. THEY WENT TO TEST MY CAR AND THE ENGINE CAUGHT FIRE. I RECEIVED A CALL ON 12/17 FROM MIDAS SAYING THAT MY ENGINE CAUGHT FIRE AND THE INTAKE SPECIFICALLY WAS UNDER GM RECALL AS IT IS A GM 3800 SERIES II ENGINE. I WAS DIRECTED BY MIDAS TO FILE A COMPLAINT ABOUT MY ISSUE, AND THAT THIS WORK WOULD BE COVERED AS IT IS PART OF A GM RECALL. MY CAR WON'T START AND I NEED TO GET IT TOWED TO A LOCAL DEALERSHIP FOR THE WORK TO BE DONE.
NHTSA complaint #10935963 — an unverified report by a vehicle owner.
at 60,000 milesWarren, MIFire
FUEL/PROPULSION SYSTEM
GOT MY CAR TOWED TO MIDAS ON 12/15 BECAUSE IT WOULDN'T START. THEY SAID I NEEDED A TUNE UP AND A NEW INTAKE. THEY WENT TO TEST MY CAR AND THE ENGINE CAUGHT FIRE. I RECEIVED A CALL ON 12/17 FROM MIDAS SAYING THAT MY ENGINE CAUGHT FIRE AND THE INTAKE SPECIFICALLY WAS UNDER GM RECALL AS IT IS A GM 3800 SERIES II ENGINE. I WAS DIRECTED BY MIDAS TO FILE A COMPLAINT ABOUT MY ISSUE, AND THAT THIS WORK WOULD BE COVERED AS IT IS PART OF A GM RECALL. MY CAR WON'T START AND I NEED TO GET IT TOWED TO A LOCAL DEALERSHIP FOR THE WORK TO BE DONE.
NHTSA complaint #10935963 — an unverified report by a vehicle owner.
at 78,000 milesCulver City, CAFire
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. AFTER THE VEHICLE WAS STARTED, THE MANIFOLD EXPLODED AND CAUSED THE ENGINE TO CATCH FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA complaint #10924094 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
VEHICLE SPEED CONTROL
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
STEERING
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
SERVICE BRAKES
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Roseburg, OR
EXTERIOR LIGHTING
Right side blinkers stopped working front and back I have checked bulbs fuses relays the safty flashers work on both sides break lights work no blink on the dash for right side blinkers out completely could be blinker switch witch is 400 bucks to replace but not sure if that's the problem
NHTSA complaint #11506559 — an unverified report by a vehicle owner.
Roseburg, OR
ELECTRICAL SYSTEM
Right side blinkers stopped working front and back I have checked bulbs fuses relays the safty flashers work on both sides break lights work no blink on the dash for right side blinkers out completely could be blinker switch witch is 400 bucks to replace but not sure if that's the problem
NHTSA complaint #11506559 — an unverified report by a vehicle owner.
Hickory, NC
UNKNOWN OR OTHER
THE COMOUTER OF THE CAR MAY BE HACKED
NHTSA complaint #11402992 — an unverified report by a vehicle owner.
Hickory, NC
EXTERIOR LIGHTING
THE COMOUTER OF THE CAR MAY BE HACKED
NHTSA complaint #11402992 — an unverified report by a vehicle owner.
Hickory, NC
ELECTRICAL SYSTEM
THE COMOUTER OF THE CAR MAY BE HACKED
NHTSA complaint #11402992 — an unverified report by a vehicle owner.
at 60,000 milesWarren, MIFire
ENGINE
GOT MY CAR TOWED TO MIDAS ON 12/15 BECAUSE IT WOULDN'T START. THEY SAID I NEEDED A TUNE UP AND A NEW INTAKE. THEY WENT TO TEST MY CAR AND THE ENGINE CAUGHT FIRE. I RECEIVED A CALL ON 12/17 FROM MIDAS SAYING THAT MY ENGINE CAUGHT FIRE AND THE INTAKE SPECIFICALLY WAS UNDER GM RECALL AS IT IS A GM 3800 SERIES II ENGINE. I WAS DIRECTED BY MIDAS TO FILE A COMPLAINT ABOUT MY ISSUE, AND THAT THIS WORK WOULD BE COVERED AS IT IS PART OF A GM RECALL. MY CAR WON'T START AND I NEED TO GET IT TOWED TO A LOCAL DEALERSHIP FOR THE WORK TO BE DONE.
NHTSA complaint #10935963 — an unverified report by a vehicle owner.
at 60,000 milesWarren, MIFire
FUEL/PROPULSION SYSTEM
GOT MY CAR TOWED TO MIDAS ON 12/15 BECAUSE IT WOULDN'T START. THEY SAID I NEEDED A TUNE UP AND A NEW INTAKE. THEY WENT TO TEST MY CAR AND THE ENGINE CAUGHT FIRE. I RECEIVED A CALL ON 12/17 FROM MIDAS SAYING THAT MY ENGINE CAUGHT FIRE AND THE INTAKE SPECIFICALLY WAS UNDER GM RECALL AS IT IS A GM 3800 SERIES II ENGINE. I WAS DIRECTED BY MIDAS TO FILE A COMPLAINT ABOUT MY ISSUE, AND THAT THIS WORK WOULD BE COVERED AS IT IS PART OF A GM RECALL. MY CAR WON'T START AND I NEED TO GET IT TOWED TO A LOCAL DEALERSHIP FOR THE WORK TO BE DONE.
NHTSA complaint #10935963 — an unverified report by a vehicle owner.
Ormond Beach, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE DOOR LATCHES FRACTURED INTERNALLY. THE FRONT PASSENGER AND REAR DRIVER'S SIDE DOORS FAILED TO OPERATE. THE CONTACT WAS ONLY ABLE TO OPEN THE DOORS FROM INSIDE THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO PROVIDE AN APPOINTMENT IN A REASONABLE TIME FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10935206 — an unverified report by a vehicle owner.
at 78,000 milesCulver City, CAFire
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. AFTER THE VEHICLE WAS STARTED, THE MANIFOLD EXPLODED AND CAUSED THE ENGINE TO CATCH FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA complaint #10924094 — an unverified report by a vehicle owner.
at 157,800 milesNags Head, NC
ELECTRICAL SYSTEM
AT APPROXIMATELY 157800 MILES, DRIVERS' SIDE ELECTRIC DOOR LOCK BECAME INOPERABLE, UNABLE TO OPEN DOOR FROM INSIDE WITH MANUAL CONTROLS, UNABLE TO UNLOCK DOOR WITH REMOTE AND UNABLE TO OPEN DOOR WITH KEY FROM OUTSIDE. CANNOT OPEN DOOR TO EFFECT REPAIRS AS DISCOVERED ONLINE (YTUBE) AS INSIDE PANEL MUST BE REMOVED WITH DOOR OPEN. MUST MAKE ENTRY FROM PASSENGER SIDE. IF PASSENGER SIDE DOOR LOCK FREEZES OR IF AN ACCIDENT OCCURS ON PASSENGER SIDE WOULD BE UNABLE TO GET OUT OF VEHICLE. AND NOW THE REAR DRIVERS SIDE DOOR HAS DONE THE SAME AND CANNOT BE OPENED OR UNLOCKED. OBVIOUSLY THE CAR IS STATIONARY WHEN ATTEMPTING TO OPEN OR UNLOCK THE DOORS.
NHTSA complaint #10903482 — an unverified report by a vehicle owner.
at 135,000 milesCaledonia, MN
SEATS
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 02/23/16
NHTSA complaint #10781745 — an unverified report by a vehicle owner.
at 135,000 milesCaledonia, MN
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 02/23/16
NHTSA complaint #10781745 — an unverified report by a vehicle owner.
at 135,000 milesCaledonia, MN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 02/23/16
NHTSA complaint #10781745 — an unverified report by a vehicle owner.
Fort Dodge, IA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE EXPLODED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RUPTURED INTAKE MANIFOLD DISPLACED THE FUEL LINE, WHICH PULLED THE INJECTOR OUT CAUSING A FUEL LEAK. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 1/16/15*CN UPDATED 01/20/15
NHTSA complaint #10650836 — an unverified report by a vehicle owner.
Fort Dodge, IA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE EXPLODED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RUPTURED INTAKE MANIFOLD DISPLACED THE FUEL LINE, WHICH PULLED THE INJECTOR OUT CAUSING A FUEL LEAK. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 1/16/15*CN UPDATED 01/20/15
NHTSA complaint #10650836 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
VEHICLE SPEED CONTROL
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
STEERING
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
SERVICE BRAKES
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES.
NHTSA complaint #10573618 — an unverified report by a vehicle owner.
at 52,000 milesNEW Castle, PACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, A VEHICLE CRASHED INTO THE CONTACT'S DRIVER'S SIDE DOOR AT 45 MPH. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT'S HEAD WAS THROWN INTO THE WINDSHIELD, CAUSING A LOSS OF CONSCIOUSNESS. THE CONTACT SUSTAINED BACK, HEAD AND BODILY INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER INVESTIGATED THE AIR BAG FAILURE AND CONCLUDED THAT THE AIR BAG WAS NOT IMPACTED IN THE PROPER AREA TO WARRANT DEPLOYMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
NHTSA complaint #10531585 — an unverified report by a vehicle owner.
at 130,000 milesOshkosh, WI
SEAT BELTS:FRONT
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. WHILE PARKED, THE CONTACT ATTEMPTED TO EXTEND THE FRONT DRIVER SIDE SEAT BELT TO BUT IT WOULD NOT EXTEND. THE FRONT PASSENGER SIDE SEAT BELT ALSO WOULD NOT EXTEND. THE FAILURE RECURRED INTERMITTENTLY BUT WITH TIME, BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 1/20/12 *CN UPDATED 02/01/12
NHTSA complaint #10440121 — an unverified report by a vehicle owner.
at 74,221 milesArvada, CO
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED WHILE DRIVING AND MAKING A LEFT TURN AT 5 MPH WITH THE BRAKES DEPRESSED THEY SUDDENLY LOCKED CAUSING THE STABILITY CONTROL FEATURE TO ACTIVATE ITSELF. THE VEHICLE CONTINUED TO MOVE INTO THE NEXT LANE ON ITS OWN WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THEY DIAGNOSED AND REPROGRAM THE STEERING SENSOR. NHTSA RECALL CAMPAIGN ID NUMBER: 00V114000; SERVICE BRAKES, HYDRAULIC: FOUNDATION WAS RELATED TO THE FAILURE; HOWEVER, THE DEALER STATED THE VIN WAS NOT INCLUDED. EACH TIME THE VEHICLE NEEDED TO BE REPAIRED THE CONTACT WAS RESPONSIBLE FOR PAYING OVER $200. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,221 AND THE CURRENT MILEAGE WAS 77,800. UPDATED 08/22/11*LJ UPDATED 3/06/2012
NHTSA complaint #10412152 — an unverified report by a vehicle owner.
at 146,000 milesFranklin, MI
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE ON MY 2000 BUICK PARK AVENUE AUTOMOBILE IS FAULTY BECAUSE IT GIVES RANDOM AND INACCURATE FUEL LEVEL READINGS.
NHTSA complaint #10399976 — an unverified report by a vehicle owner.
at 72,000 milesHillsdale, NY
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT WHEN DRIVING 40-45 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ALONG WITH THE HEADLIGHTS WOULD SUDDENLY TURN OFF AND THEN BACK ON. THE CONTACT NOTICED THE PROBLEM EVERYTIME HE DROVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT EXPLAIN THE FAILURE AFTER INSPECTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 78,500. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
NHTSA complaint #10365436 — an unverified report by a vehicle owner.
Westfield, MA
SUSPENSION
TWO GABRIEL STRUT MOUNT KIT ITEM #142640 WERE INSTALLED IN A 2000 BUICK PARK AVENUE IN THE SPRING OF 2010 . BOTH STRUT MOUNTS FAILED AFTER ABOUT 5 MONTHS, ABOUT 3500 MILES. THE PASSENGER SIDE STRUT HAD PIERCED COMPLETELY THROUGH THE HOOD. BOTH STRUT MOUNTS WERE REPLACED, AGAIN NEW GABRIEL KIT #142640 WERE INSTALLED IN SEPTEMBER 2010. THE NEW STRUT MOUNTS ON BOTH SIDES FAILED IN OCTOBER 2010, THE PASSENGER SIDE STRUT WENT THROUGH, AND THE DRIVER'S SIDE STRUT DENTED THE HOOD. A REPLACEMENT HOOD WAS LOCATED BUT HAD NOT BEEN INSTALLED YET. THE HOLE IN THE HOOD HAD INCREASED IN SIZE AFTER THE SECOND FAILURE. I HAVE PHOTOS SHOWING THE MOUNT SEPARATING FROM THE STRUT AND THE DENT AND HOLE THE STRUT MADE IN THE HOOD.
NHTSA complaint #10363044 — an unverified report by a vehicle owner.
Westfield, MA
STRUCTURE
TWO GABRIEL STRUT MOUNT KIT ITEM #142640 WERE INSTALLED IN A 2000 BUICK PARK AVENUE IN THE SPRING OF 2010 . BOTH STRUT MOUNTS FAILED AFTER ABOUT 5 MONTHS, ABOUT 3500 MILES. THE PASSENGER SIDE STRUT HAD PIERCED COMPLETELY THROUGH THE HOOD. BOTH STRUT MOUNTS WERE REPLACED, AGAIN NEW GABRIEL KIT #142640 WERE INSTALLED IN SEPTEMBER 2010. THE NEW STRUT MOUNTS ON BOTH SIDES FAILED IN OCTOBER 2010, THE PASSENGER SIDE STRUT WENT THROUGH, AND THE DRIVER'S SIDE STRUT DENTED THE HOOD. A REPLACEMENT HOOD WAS LOCATED BUT HAD NOT BEEN INSTALLED YET. THE HOLE IN THE HOOD HAD INCREASED IN SIZE AFTER THE SECOND FAILURE. I HAVE PHOTOS SHOWING THE MOUNT SEPARATING FROM THE STRUT AND THE DENT AND HOLE THE STRUT MADE IN THE HOOD.
NHTSA complaint #10363044 — an unverified report by a vehicle owner.