59 of the
314 complaints about the 2007 Cadillac CTS are about the
braking system — 19% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
57,000 miles.
Brakes failed. This happened at low speed and control was kept of the vehicle. Upon inspection, it was seen the flexible brake line connecting the driver's side brake caliper had separated at the point it transitions from rubber to metal. It happened immediately after turning right at a stop light and there was no warning. The design of the transition meant that there was no leak of fluid (warning) until the connection had corroded to the point it lost its strength, failed and completely detached. The local GM dealership was called and they advised there was no recall and would only work on the vehicle for payment, so it was not taken to them. The components were replaced on both sides. Old parts have been kept.
NHTSA complaint #11687468 — an unverified report by a vehicle owner.
Houston, TX
SERVICE BRAKES
Complete brake line failure due to corrosion as described in Recall Number 10V105000 / 09149B. Original equipment retained from rear brake line repair for future inspection / litigation. CADILLAC REFUSED TO REPAIR / REPLACE / REIMBURSE FOR BRAKE FAILURE UNDER RECALL BULLETIN 09149B.
NHTSA complaint #11492675 — an unverified report by a vehicle owner.
at 79,000 milesWarren, NJ
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2007 Cadillac CTS. The contact works for an independent mechanic and place the vehicle on a lift and noticed that both the driver’s and passenger’s side rear brake cable had cracks and leakage of brake fluid from the brake line due to severe corrosion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
NHTSA complaint #11435428 — an unverified report by a vehicle owner.
at 117,000 milesMedfield, MA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE LINES FAILED. THE CONTACT STATED THAT THE BRAKE LINES WERE MADE OF STAINLESS STEEL. THE BRAKE LINES CORRODED AND THE VEHICLE WAS UNDRIVABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TWO UNKNOWN INDEPENDENT MECHANICS AND TWO UNKNOWN DEALERS TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MECHANICS PERFORMED THE DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE BRAKE LINES COULD NOT BE REPAIRED. THE DEALERS PERFORMED A DIAGNOSTIC AND INFORMED THE CONTACT THAT THE BRAKE LINES COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA complaint #11397719 — an unverified report by a vehicle owner.
at 233,160 milesTulsa, OK
SERVICE BRAKES
WHILE TURNING LEFT AT LOW SPEED THE BRAKES FAILED SO I CENTERED THE STEERING WHEEL AND THE CAR STOPPED.
NHTSA complaint #11269777 — an unverified report by a vehicle owner.
White Plains, GA
SERVICE BRAKES
MY CAR HAS MOMENTS WHERE I HAVE TO SLAM HARD ON THE. RAKES FOR IT TO STOP. I THOUGHT IT WAS MY BRAKES BUT I HAD THEM CHANGED AND IT STILL DOES IT AND FLASHES A SIGN THAT SAYS 'NO TRACTION CONTROL'. ALSO MY LEFT TURN SIGNAL DOES NOT WORK ON THE INSIDE AS IF THERE'S A MECHANICAL GLITCH. AND I HAVE A 'SERVICE AITBAG CODE' CONSTANTLY.
NHTSA complaint #11235195 — an unverified report by a vehicle owner.
at 110,000 milesRosie, AR
SERVICE BRAKES
FRONT BRAKE LINES RUSTED CAUSING LOSS OF BRAKE FLUID.
NHTSA complaint #11204036 — an unverified report by a vehicle owner.
at 127,034 milesLeominster, MA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN SEPTEMBER OF 2018 AND JUNE OF 2015. THE VEHICLE WAS TAKEN TO BAKER CADILLAC (495 MAIN ST, LEOMINSTER, MA 01453), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,034. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES BETWEEN 2015-2018. UPDATED 11/29/18
NHTSA complaint #11132730 — an unverified report by a vehicle owner.
at 56,000 milesMcrae, GA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT MENTIONED THAT SHE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT KEPT DRIVING WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO DAVID'S AUTO SALES INC (1804 S PETERSON AVE, DOUGLAS, GA 31535, (912) 384-8570) AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A FLOOD AND HAD HOLES UNDERNEATH THE VEHICLE, WHICH CAUSED DETERIORATION. THE DEALER ALSO INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS PURCHASED "AS IS'. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
NHTSA complaint #11102590 — an unverified report by a vehicle owner.
at 119,230 milesLAS Vegas, NV
SERVICE BRAKES
WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT LOOKING TO GET INTO AN ACCIDENT DUE TO MY BRAKES FAILING. MY SERVICE AIR BAGS MESSAGE ALSO COMES UP AND EVEN WITH A PASSENGER IN THE CAR IT DOESN'T STATE THAT THE PASSENGER AIR BAG IS ON. I AM PRETTY SURE BOTH OF THESE ISSUES WERE PART OF A RECALL BUT I HADN'T OWNED THE CAR DURING THAT TIME. AS OF NOW THIS CAR IS A FATAL ACCIDENT WAITING TO HAPPEN AND I'M UNSURE AS TO WHY THERE ISN'T STILL AN OPEN RECALL TO ADDRESS THIS BRAKE FAILURE ISSUE.
NHTSA complaint #11082256 — an unverified report by a vehicle owner.
at 219,960 milesRED OAK, TXCrash
SERVICE BRAKES
I WAS DRIVING AND WENT TO STOP AT PARKING SPACE AND THE BRAKES FAILED AND I HIT THE WALL IN THE PARKING SPACE.
NHTSA complaint #11080027 — an unverified report by a vehicle owner.
at 95,000 milesNEW Harbor, ME
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE BRAKES, WHICH SOLELY ADDRESSED THE CADILLAC CTS-V MODELS. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT THERE WAS THE PRESENCE OF A LEAK IN THE REAR OF THE VEHICLE. WITHOUT WARNING, THE BRAKE LINES FRACTURED. THE VEHICLE WAS INSPECTED AND THE INDEPENDENT MECHANIC FOUND PREMATURE RUST, CORROSION, AND A FRACTURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS CURRENTLY UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10995342 — an unverified report by a vehicle owner.
at 120,000 milesItaly, TX
SERVICE BRAKES
DISPLAY "SERVICE BRAKE ASSIST" TRACTION CONTROL & BRAKE LIGHT WARNING ON DASH....LOW SPEED BRAKE PEDAL VIBRATES AND LESSENS STOPPING ABILITY (ANTI LOCK ACTIVATES) CAUSES VEHICLE INABILITY TO STOP AT LOW SPEEDS......MANY BLOGS STATING SAME CONDITION WITH REPLACEMENT OF ALL BRAKE FUNCTION PARTS WITH NO CURE....HAS OCCURED ON AND OFF FOR LAST YEAR
NHTSA complaint #10995361 — an unverified report by a vehicle owner.
Baltimore, MD
SERVICE BRAKES
I AM THE OWNER OF THIS 2007 GM PRODUCT. I TOOK MY CAR TO FRANKEL CADILLAC 1/09/15 , INVOICE NUMBER 60596 AND I WAS NEVER NOTIFIED THAT THERE WERE RECOMMENDED RECALLS ON MY VEHICLE. ON THAT DATE THERE WERE SOME PROBLEMS RELATED TO THE WIRING ON THE ABS AND EBTM AND I DENIED THE SERVICE TO BE DONE THERE BECAUSE I WAS QUOTED A COST OF OVER 2,500 DOLLARS AND I WAS INFORMED THAT IT MIGHT ESCALATE TO 3500 IF AN ABS PUMP NEEDED TO BE REPLACED ALSO. I LATER HAD THE WORK DONE AT YOUNG'S LOCATED IN WOODLAWN FOR A LOT LESS. I NOW PROBLEMS WITH THE POWER TRAIN AND THE ANTI THEFT SYSTEM AND HAVE THE AUTO IN GREGG'S REPAIR , 5050 WABASH AVE. I ALSO SAW ON LINE THAT THE ON STAR OPERATION IS ABLE TO RELEASE THE ANTI THEFT MODE. I HAVE BEEN QUOTED A PRICE OF 886 DOLLARS PLUS CHANGE BY GREGG'S CADILLAC . I AM ABLE TO DRIVE THE VEHICLE, BUT IN ORDER TO GET THE KEY OUT, THE BATTERY HAS TO BE DISCONNECTED. I AM PERPLEXED THAT I WAS NEVER NOTIFIED ABOUT THE RECALLS ON THIS VEHICLE. WITH ALL OF THE NOTED PROBLEMS I WAS IN MOTION. I WAS STOPPED BY THE POLICE FOR THE BRAKE LIGHT IN THE CITY AND I WAS DRIVING ON THE HIGHWAY WHEN THE ANTI THEFT MODE WENT INTO OPERATION.
NHTSA complaint #10908037 — an unverified report by a vehicle owner.
at 159,000 milesEL Dorado, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
NHTSA complaint #10893115 — an unverified report by a vehicle owner.
at 80,000 milesHouston, TXCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WHILE MAKING A LEFT TURN TO GO INTO THE OPPPOSITE DIRECTION. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD AND NECK INJURIES AS WELL AS PAINS TO THE RIGHT HAND AND ARM. THE CRASH CAUSED AN ELEVATION IN BLOOD PRESSURE THAT REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND INSPECTED BY THE INSURANCE COMPANY'S REPAIR SHOP AND THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED. THE BRAKES DID NOT PREVENT THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V394000 (ELECTRICAL SYSTEM) AND 10V105000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10885484 — an unverified report by a vehicle owner.
Houston, TXCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND UNINTENTIONALLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A LOSS OF STEERING AND THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND PAIN TO THE RIGHT KNEE AND FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #10873961 — an unverified report by a vehicle owner.
Turtle Creek, PA
SERVICE BRAKES
MY 2007 CADILLAC CTS HAS HAD PROBLEM AFTER PROBLEM SINCE I PURCHASED IT USED AT 60,000 MILES!! I AM NOW EXPERIENCING SERIOUSLY DANGEROUS & HAZARDOUS BRAKE ISSUES WHEN PARKING &/OR TURNING THE WHEEL ALL THE WAY!! THE BRAKES PULSATE & GO TO THE FLOOR BUT FAIL TO STOP!! THE SERVICE BRAKE LIGHT COMES ON & THE ABS/TC LIGHT AS WELL, BUT THEN WILL GO OFF BEFORE I CAN MAKE IT TO THE DEALER!! WHEN I PARKED ON A HILL MY CAR FAILED TO STAY PARKED & STARTED TO DRIFT BACKWARDS DOWN THE HILL SO I HAD TO JUMP IN & HIT THE BRAKES MANUALLY!! ALSO THE PASSENGER AIRBAG LIGHT DOESN'T RECOGNIZE WHEN SOMEONE IS IN THE PASSENGER SEAT. THE SERVICE AIRBAG LIGHT WOULD COME ON THE DASH & INFORMATION CENTER THEN NOW IT IS STAYING ON AT 90,000 MILES. I CONTACTED GMC ABOUT THE BRAKE ISSUES & THEY TOLD ME THERE WAS NO RECALLS FOR ANY BRAKE ISSUES!! I ALSO ASKED ABOUT THE RECALL FOR THE AIRBAG FOR MY 2007 VEHICLE BUT THEY INFORMED ME IT WASN'T FOR MY VIN # BUT IT IS HAVING THE SAME EXACT ISSUES AS THE RECALL!! SOMEONE IS GOING TO GET SERIOUSLY INJURED DUE TO THESE HAZARDS!! GMC/CADILLAC NEEDS TO STEP UP & CORRECT THESE ISSUES BEFORE IT IS TO LATE!! HOW MANY MORE PEOPLE HAVE TO GET INJURED, DIE, OR COMPLAIN BEFORE THESE ISSUES ARE ADDRESSED!!! THIS IS SUPPOSED TO BE A LUXURY CAR BUT IT IS MORE LIKE A JUNK CAR DEATH TRAP!!!!
NHTSA complaint #10808592 — an unverified report by a vehicle owner.
at 65,000 milesClinton Township, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WOULD START, BUT FAILED TO SHIFT INTO THE ACCURATE GEAR AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #10794356 — an unverified report by a vehicle owner.
at 50,000 milesCameron Park, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND PULSATED WHILE TRAVELING TO THE FLOORBOARD. THE STEERING SENSOR ILLUMINATED UPON REVERSING. IN ADDITION, THE STABILITRAK SENSOR ILLUMINATED WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED ALONG WITH ABS SENSORS AND THE STABILITRAK. IN ADDITION, THE CONTACT MENTIONED THAT THE TIRES WOULD WEAR OUT PREMATURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10762827 — an unverified report by a vehicle owner.
at 95,587 milesSacramento, CA
SERVICE BRAKES
MOST OFTEN WHEN DRIVING AT SPEEDS 15 MPH OR LESS AND DOING A TURN (SUCH AS PARKING OR GOING THROUGH A DRIVE THROUGH), YOU CANNOT PUSH IN THE BRAKE PEDAL AND STOP THE VEHICLE. YOU HAVE TO TO RAPIDLY PRESS AND DEPRESS THE BRAKE PAD UNTIL THE BRAKES ENGAGE AND STOPS THE VEHICLE BEFORE HITTING THE VEHICLE IN FRONT OF YOU OR SOME OTHER OBJECT. I HAVE ALSO EXPERIENCED THIS DURING AN EMERGENCY STOP AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THE DEALER FOR REPAIR. THEY WERE SUPPOSED TO HAVE FIXED THE PROBLEM. $1000 LATER THE SAME PROBLEM IS PRESENT. SECOND ISSUE WITH THIS VEHICLE, THE ANTI-THEFT SYSTEM PERIODICALLY TRIPS ITSELF AND THE CAR CANNOT START FOR APPROXIMATELY 10 MINUTES.
NHTSA complaint #10724055 — an unverified report by a vehicle owner.
at 105,000 milesSyracuse, NY
SERVICE BRAKES
WHILE DRIVING THE CAR WITH TWO CHILDREN INSIDE IT WE APPROACHED A BUSY INTERSECTION AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT EVEN SLOW DOWN. PUMPING THE BRAKES DID NOT WORK EITHER. WE WENT RIGHT THROUGH THE STOP SIGN BY SWERVING AROUND OTHER CARS. LUCKILY THERE WERE NO PEDESTRIANS CROSSING AND THANKS TO OTHER DRIVERS BEING VERY ALERT THERE WAS NO ACCIDENT, BUT IT WAS VERY CLOSE AND TERRIFYING. WE ALLOWED THE CAR TO COAST TO A STOP AND THEN HAD TO PUSH IT TO A SIDE STREET TO GET OUT OF THE MAIN ROADWAY. THE CAR STILL HAD A FULL RESERVOIR OF BRAKE FLUID (NO FLUID LEAKS) AND HAD NO BRAKE SYSTEM WARNING LIGHTS AT ALL ILLUMINATING ON THE DASH. BRAKE PAD AND ROTORS WERE ONLY A MONTH OLD. WE ARE HAVING THE CAR TOWED TO A CADILLAC DEALERSHIP TODAY.
NHTSA complaint #10721304 — an unverified report by a vehicle owner.
at 81,000 milesSavannah, GA
SERVICE BRAKES
AS I WAS BACKING OUT OF A PARKING SPACE AND PROCEEDED TO DRIVE FORWARD AND TO COME TO A STOP THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR I ALMOST REAR ENDED ANOTHER VEHICLE AS I HIT THE EMERGENCY BRAKE IN TIME TO STOP MY QUESTION IS THERE A RECALL FOR THIS AS IT NEVER GAVE WARNING ANYTHING WAS WRONG ON THE DASH OR OTHERWISE.
NHTSA complaint #10714137 — an unverified report by a vehicle owner.
at 95,000 milesWilton, CT
SERVICE BRAKES
FRONT BRAKE LINE BROKE AT JUNCTION BETWEEN RUBBER PORTION OF THE LINE AND THE METAL PORTION OF THE LINE, AT A FITTING THAT WAS COVERED BY A RUBBER BOOT THAT ALLOWED WATER TO REMAIN TRAPPED, CORRODING THE FITTING. THIS OCCURRED SHORTLY AFTER STARTING UP, WHILE TRAVELLING AT 25MPH TOWARDS A RED LIGHT WITH A STOPPED CAR. THE BRAKE PEDAL FELL TO THE FLOOR RAPIDLY, AND A FURTHER PUMP OF THE BRAKE DID NOTHING TO APPRECIABLY STOP THE CAR. THERE IS A RECALL FOR THIS VERY ISSUE THAT COVERS THIS MAKE/MODEL (2007 CTS-V), BUT GM STATES THAT MY CAR WAS NOT AFFECTED. FURTHERMORE, CAR WAS AT THE DEALERSHIP THREE MONTHS PRIOR FOR BRAKE WORK.
NHTSA complaint #10670372 — an unverified report by a vehicle owner.
at 42,000 milesMemphis, TNCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA complaint #10667223 — an unverified report by a vehicle owner.
at 87,000 milesST Louis, MO
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10638871 — an unverified report by a vehicle owner.
Blytheville, ARCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO TWO DIFFERENT VEHICLES AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND TWO OF THE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED TOTALED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10638234 — an unverified report by a vehicle owner.
at 132,000 milesMuskegon, MICrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
NHTSA complaint #10637290 — an unverified report by a vehicle owner.
at 80,000 milesNashville, TN
SERVICE BRAKES
I NOTICED THAT OCCASIONALLY MY CAR BRAKES WOULD STOP WORKING A PUSH BACK AT ME WITH A PULSING FEELING WHEN I WAS TRYING TO STOP. THIS HAPPENED TO ME 6-7 TIMES INTERMITTENTLY WHEN DRIVING VERY SLOWLY AND TURNING, IT WASN'T SOMETHING THAT I COULD RE-CREATE EACH TIME. NEXT I RECEIVED AN INTERMITTENT IN-DASH MESSAGE THAT STATED "SERVICE BRAKE ASSIST" THAT WOULD COME ON FOR A FEW SECONDS THEN DISAPPEAR. IT DIDN'T ALWAYS APPEAR WHEN THE BRAKES WERE NOT WORKING. THIS WOULD TYPICALLY HAPPEN WHEN PARKING IN A PARKING SPACE, SLOWLY MAKING A SHARP TURN. I ACTUALLY HIT CONCRETE PARKING BUFFER ONE DAY BECAUSE I COULDN'T STOP. IN TAKING MY CAR TO THE DEALER I WAS TOLD THE ELECTRONIC BRAKE CONTROL MODULE NEEDED TO BE REPLACED. AND THAT THE RIGHT FRONT WHEEL AND HUB BEARING NEEDED TO BE REPLACED DUE TO THE EBCM. THE COST WAS ABOUT $2000.00. I'VE RESEARCHED THIS ISSUES AND AM SEEING MANY CTS OWNERS WITH THE SAME ISSUE. I FEEL THIS NEEDS TO BE ADDRESSED. THE PUBLIC NEEDS TO BE NOTIFIED THAT THIS IS AN ISSUE WITH THE VEHICLE. IT IS EXTREMELY SCARY TO FIND OUT THAT YOUR BRAKES ARE NOT WORKING. I HAVE TWO SMALL CHILDREN THAT TRAVEL WITH ME OFTEN. VEHICLE OWNERS NEED TO BE AWARE OF THE BRAKE ISSUE WITH THIS VEHICLE AND CADILLAC NEEDS TO BE RESPONSIBLE IN FIXING THE PROBLEM AND NOT WAITING FOR PEOPLE TO BRING IN THEIR CARS UNTIL THEIR BRAKES ARE NOT WORKING. BRAKES ARE A MUST HAVE ON A CAR AND THIS IS A PUBLIC SAFETY ISSUE.
NHTSA complaint #10618517 — an unverified report by a vehicle owner.
at 50,000 milesLA Verne, CA
SERVICE BRAKES
AFTER PURCHASE OF MY CTS, I NOTICED THE BRAKES SCREECHING AND PULSING. I'VE HAD MY BRAKES REDONE 3 TIMES AND I STILL HAVE SQUEAKING AND PULSING ISSUES. I TOOK MY CAR TO A CADILLACS DEALER AFTER THEY HAD CHARGED ME $600 FOR A BRAKE PAD ONLY JOB TO CHECK MY BRAKES AS THEY WERE STILL PULSING WHEN STOPPING ON UNEVEN PAVEMENT, AND THEY KEPT IF FOR A DAY AND TOLD ME MY BRAKES WERE FINE EVEN THOUGH THEY WERE STILL PULSING. THEY CHARGED ME $85 FOR LOOKING AT MY BRAKES WHICH WAS A RIP OFF SINCE I STILL HAVE THE PROBLEM. AIR BAGS, I TOOK MY CAR IN FOR THE AIR BAG RECALL REPAIR. WITHIN A YEAR I HAVE THE SAME PROBLEM. THEY CLEARLY ARE NOT FIXING THE PROBLEM. MY CADILLACS IS BEAUTIFUL BUT I FEAR IT MAY COST ME MY LIFE ONE DAY IF CADILLACS DOESN'T STEP UP AND EXPOSE THESE PROBLEMS AND MAKE THE REPAIRS.
NHTSA complaint #10576718 — an unverified report by a vehicle owner.