16 of the
314 complaints about the 2007 Cadillac CTS are about the
steering — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
50,000 miles.
The contact owns a 2007 Cadillac CTS. The contact stated while driving 30 mph, the ignition switch failed, and the steering wheel locked causing the contact to lose control of the vehicle. The vehicle crashed on the driver's side on-ramp. There was no warning light illuminated. The contact and his daughter sustained injuries to the back but did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence, then to the dealer. The contact stated that the failure was related to NHTSA Campaign Number: 14V394000 (Electrical System). The contact received the recall notification after the crash. The contact stated that the dealer refused to provide a diagnostic test on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle owner was responsible for the cost of the repair. The approximate failure mileage was 130,000.
NHTSA complaint #11423819 — an unverified report by a vehicle owner.
Middletown, OH
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When driving my car will shut off by its self and it has done this the whole time I have had the car... When it shuts off the car gets reads stuck in park because the key gets stuck in ignition... When nights are on and I turn right my height lights come on... And my passenger air bag light came on and won't go off
NHTSA complaint #11421360 — an unverified report by a vehicle owner.
at 130,000 milesGlendale, CACrash3 injured
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING ENTERING THE FREEWAY AT 40 MPH, THE STEERING WHEEL SEIZED, THE CONTACT WAS UNABLE TO TURNED THE WHEEL, AS A RESULT, THE CONTACT CRASHED INTO THE FREEWAY ENTRANCE WALL RAMP. THE CONTACT, HIS WIFE AND DAUGHTER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED, HIS DAUGHTER WAS A MEDICAL SURGEON AND TOOK CARE OF THEM. THE CONTACT MENTIONED THAT HE WAS NOT AWARE OF ANY WARNING LIGHTS ILLUMINATED BECAUSE THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SYMES CADILLAC, 3475 E COLORADO BLVD, PASADENA, CA 91107, AND WAS DIAGNOSED. THE CONTACT STATED THAT THE DEALER DID NOT DISCLOSE THE DIAGNOSTIC RESULT BUT HAD SEND THE DIAGNOSTIC RESULT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11394312 — an unverified report by a vehicle owner.
Houston, TX
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED IN THE IGNITION, THE VEHICLE FAILED TO START. AS A RESULT, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10955364 — an unverified report by a vehicle owner.
Houston, TXCrash1 injured
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TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND UNINTENTIONALLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A LOSS OF STEERING AND THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND PAIN TO THE RIGHT KNEE AND FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #10873961 — an unverified report by a vehicle owner.
at 50,000 milesCameron Park, CA
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND PULSATED WHILE TRAVELING TO THE FLOORBOARD. THE STEERING SENSOR ILLUMINATED UPON REVERSING. IN ADDITION, THE STABILITRAK SENSOR ILLUMINATED WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED ALONG WITH ABS SENSORS AND THE STABILITRAK. IN ADDITION, THE CONTACT MENTIONED THAT THE TIRES WOULD WEAR OUT PREMATURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10762827 — an unverified report by a vehicle owner.
at 42,000 milesMemphis, TNCrash1 injured
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA complaint #10667223 — an unverified report by a vehicle owner.
at 29,000 milesChicago, IL
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE REVERSING, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED IN ORDER TO STEER THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE POWER WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING POWER RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
NHTSA complaint #10651060 — an unverified report by a vehicle owner.
at 132,000 milesMuskegon, MICrash
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
NHTSA complaint #10637290 — an unverified report by a vehicle owner.
at 74,094 milesSpringhill, FL
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND HAD TO FORCE THE STEERING WHEEL TO MOVE. THE CONTACT ALSO MENTIONED THAT THE STABILIZATION ACTIVATED WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE STEERING SHAFT AND THE CLOCK MECHANISM WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,094. THE CURRENT MILEAGE WAS 75,212.
NHTSA complaint #10545479 — an unverified report by a vehicle owner.
at 75,000 milesSpringhill, FL
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND ATTEMPTING A LEFT TURN, THE STEERING BEGAN TO FAIL. IN ADDITION, THE ACCELERATOR PEDAL PULSATED AS THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS DRIVEN WITH THE WHEEL AT A THIRTY DEGREE ANGLE UNTIL THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH HAVING A FRACTURED STEERING SHAFT. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.
NHTSA complaint #10544916 — an unverified report by a vehicle owner.
at 48,000 milesGreenville, KY
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 55,000. ....UPDATED 12/20/12 *BF THE CONSUMER HAS STATED THAT THE DEALER HAS SEEN THE CAR AND THE MANUFACTURER HAS BEEN NOTIFIED. THERE IS A POSSIBLE DRIVE LINE FAILURE. COUPLERS ARE NOT A SERVICEABLE PART. UPDATED 12/31/2012
NHTSA complaint #10483426 — an unverified report by a vehicle owner.
at 62,000 milesMissouri, MO
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TIE ROD FAILURE.
NHTSA complaint #10418617 — an unverified report by a vehicle owner.
at 15,000 milesMorton Grove, ILCrash
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT HE HAS A DEFECTIVE TIE ROD WHICH BROKE WHILE DRIVING 10 TO 15 MPH. AS THE TIE ROD BROKE, HIS RIGHT FRONT TIRE HIT A PARKED VEHICLE. NO ONE WAS INJURED. A POLICE REPORT IF NEEDED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE GM MANUFACTURE WAS CALL AND STATED THE INSURANCE COMPANY SHOULD PAID FOR THE FAILURE AND DAMAGES ON THE VEHICLE. THE CONTACT WANTS THE MANUFACTURE TO PAY FOR HIS INSURANCE PREMIUM. THE NORMAL MAINTENANCE WAS PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/16/10. *LJ UPDATED 09/16/10
NHTSA complaint #10311683 — an unverified report by a vehicle owner.
at 100 milesLAS Vegas, NV
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CONTROL OF VEHICLE AND HANDLING DIFFICULT.
NHTSA complaint #10228123 — an unverified report by a vehicle owner.
at 2,642 milesPlainfield, NJ
STEERING:COLUMN
DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE, A CLICKING NOISE WAS HEARD IN THE STEERING COLUMN. THE VEHICLE WAS DRIVEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE SOLENOID WAS REPLACED THREE TIMES AND THE THIRD BRAKE LIGHT SYSTEM WAS REPLACED, HOWEVER THE PROBLEM PERSISTED. UPDATED 12/26/2006 - THE CONSUMER SUDDENLY BEGAN TO HEAR STATIC IN THE RADIO. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RADIO RECEIVER WAS REPLACED. THE RADIO CONTINUED TO HAVE STATIC. THE NEXT TIME THE ANTENNA MODULE WAS REPLACED. NOW WHEN THE CONSUMER APPLIED THE BRAKE SHE HEARD A CLICKING NOISE IN THE RADIO. THE DEALER REPLACED THE SHIFTER AND A SOLENOID INSIDE THE SHIFTER. THE STATIC CONTINUED AND SO DID THE CLICKING NOISE. THE VEHICLE WAS TAKEN BACK TOTHE DEALER SEVERAL TIMES BUUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEMS.
NHTSA complaint #10172923 — an unverified report by a vehicle owner.