FaultScore

Cadillac Deville steering problems

287 of the 3,660 complaints filed about the Cadillac Deville are about the steering — 8% of everything owners reported. The worst model year for it is 1996.

287

Complaints

8%

Share of all complaints

14

Crashes

3

Fires

Steering complaints by model year

1981 Deville 2 0.7%
1982 Deville 1 0.3%
1985 Deville 6 2.1%
1986 Deville 1 0.3%
1987 Deville 6 2.1%

Median failure at 108,100 miles

1988 Deville 7 2.4%
1989 Deville 2 0.7%
1990 Deville 3 1.0%

Median failure at 175,480 miles

1991 Deville 3 1.0%

Median failure at 50,000 miles

1992 Deville 2 0.7%
1993 Deville 2 0.7%
1994 Deville 6 2.1%
1995 Deville 7 2.4%

Median failure at 148,500 miles

1996 Deville 45 15.7%

Median failure at 100,000 miles

1997 Deville 24 8.4%

Median failure at 82,000 miles

1998 Deville 16 5.6%

Median failure at 85,500 miles

1999 Deville 13 4.5%

Median failure at 29,100 miles

2000 Deville 25 8.7%

Median failure at 80,466 miles

2001 Deville 20 7.0%

Median failure at 90,000 miles

2002 Deville 18 6.3%

Median failure at 66,000 miles

2003 Deville 12 4.2%

Median failure at 110,000 miles

2004 Deville 37 12.9%

Median failure at 67,686 miles

2005 Deville 29 10.1%

Median failure at 78,000 miles

What owners said

1995 Cadillac Deville Waldorf, MD

STEERING

As I was pulling off from a stop sign, passenger and driver airbags deployed unexpectedly with no reason causing the front windshield to shatter and leaving the steering wheel busted open along side passenger dash. Also leaving me with burns, scratches on my chin and small shards of glass in my face and forearms.

NHTSA complaint #11523367 — an unverified report by a vehicle owner.

2004 Cadillac Deville at 102,331 miles Oakland, CA

STEERING

The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.

NHTSA complaint #11425814 — an unverified report by a vehicle owner.

2002 Cadillac Deville at 10,000 miles Sacramento, CA

STEERING

I WAS GOING TO DROP OFF SOME TRASH BAGS IN DUMPSTER AROUND THE BLOCK FROM MY HOUSE.AND WAS PARKED NEXT TO IT AT APTMENTS STREET.I PUT THE CAR IN PARK TURNED OFF ENGINE AND REMOVED THE KEYS POPPED THE TRUNK REMOVED TRASH BAGS CLOSED TRUNK AND GOT BACK IN DRIVER SEAT PLACED KEY IN JUST AS ALWAYS REAL EASY GOING AND TRIED TO TURN IT FOR HOUR IN HOT SUN THEN WALKED HOME CALLED TOW TRUCK WERE WE BROUGHT IT HOME WERE I LIVE MY HOUSE AND COST $164.00 DOLLARS AND IS IN SAME CONDITION AS OF NOW.

NHTSA complaint #11325916 — an unverified report by a vehicle owner.

2003 Cadillac Deville at 177,000 miles Orange Park, FL

STEERING

FUEL LEVEL SENSOR STOPPED WORKING , ALSO AFTER I GOTTEN MY TRANSMISSION REBUILT AND MY FRONT MOTOR MOUNT PLACED IN THE CAR NO LONGER CRANKS LIKE NORMAL . TAKES A WHILE TO TURN OVER, KEY SLIDES OUT , STEERING WHEEL IS HARD TO TURN WHILE DURING AND STEERING WHEEL JERKS IN THE OTHER DIRECTION WHILE TURNING . THE POWER STEERING HAS A LEAK AND ALSO THE AIR RIDE SUSPENSION HAS STOPPED WORKING LOWERED THE CAR AND SHOCKS HAVE LOWERED . NHTSA CAMPAIGN ID: 14V355000 NHTSA CAMPAIGN ID: 03V238

NHTSA complaint #11321533 — an unverified report by a vehicle owner.

2002 Cadillac Deville at 180,000 miles Massillon, OH Crash

STEERING

WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER

NHTSA complaint #11320866 — an unverified report by a vehicle owner.

2001 Cadillac Deville at 115,000 miles Live OAK, FL

STEERING

THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE PROPED UP WITH A SHELF BRACKET TO TRY AND HOLD IT IN PLACE. THE VEHICLE WAS IN MOTION ON A COUNTY ROAD WHEN THE LARGE PIECE FELL DOWN.

NHTSA complaint #11218884 — an unverified report by a vehicle owner.

2005 Cadillac Deville at 86,000 miles Sweetwater, TN

STEERING

WHEN YOU DRIVE THRU A PUDDLE OF WATER THE POWER STEERING STOPS WORKING. AFTER A FEW MINUTES IT WORKS LIKE NORMAL. THIS HAS HAPPENED NUMEROUS TIMES.

NHTSA complaint #11171889 — an unverified report by a vehicle owner.

2001 Cadillac Deville at 90,000 miles Orlando, FL

STEERING

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. IN ADDITION, THE "CHECK SERVICE AIR LEVELING SYSTEM" AND "BATTERY CHARGING" WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #11130239 — an unverified report by a vehicle owner.

2000 Cadillac Deville at 111,000 miles Mesa, AZ

STEERING

WHILE BACKING UP IN MY PARKING LOT , I HEARD A LOUD POP AND LOST THE ABILITY TO STEER THE CAR. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE STEERING BOX BOLTS HAD RIPPED OUT OF THE FRAME.

NHTSA complaint #11111784 — an unverified report by a vehicle owner.

2005 Cadillac Deville at 105,000 miles Marion, AR

STEERING

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND ATTEMPTED TO MAKE A TURN, THE STEERING WHEEL LOCKED. NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND RESTART IN ORDER TO MAKE THE TURN. THE DEALER OR AN INDEPENDENT MECHANIC DID NOT DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #11020729 — an unverified report by a vehicle owner.

2002 Cadillac Deville at 140,000 miles Southgate, MI Crash 1 injured

STEERING

WILD TRAVELING FAR RIGHT LANE 45 MILE-AN-HOUR 5 LANE MAJOR ROAD IN MICHIGAN HIT POTHOLE LOST ALL CONTROL OF THE VEHICLE BEARD LEFT INTO ONCOMING TRAFFIC STRUGGLED CAR BACK TO THE RIGHT TOOK OVER 1 MILES TO FINALLY COME TO AN ABRUPT STOP AT A FOUR FOOT CONCRETE BARRIER IN FRONT OF A CAR DEALERSHIP AIRBAGS DID NOT DEPLOY LOSS OF CONTROL BRAKES STEERING VERY HARD

NHTSA complaint #10862037 — an unverified report by a vehicle owner.

2004 Cadillac Deville at 70,950 miles West Chester, PA

STEERING

LOWER STEERING SHAFT REPLACED BECAUSE OF NOISE. NEW SHAFT INSTALLED BUT NOISE IS STILL THERE.

NHTSA complaint #10855409 — an unverified report by a vehicle owner.

2005 Cadillac Deville at 170,000 miles Detroit, MI Crash

STEERING

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OVER A CURB, AND INTO A FIELD. THERE WERE NO INJURIES NOR WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

NHTSA complaint #10822628 — an unverified report by a vehicle owner.

2001 Cadillac Deville at 79,000 miles Dallas, TX

STEERING

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT WOULD REMAIN ILLUMINATE WHILE THE VEHICLE WAS BEING DRIVEN. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THE VEHICLE WOULD START AFTER MANIPULATING THE WIRING HARNESS UNDERNEATH THE FRONT DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

NHTSA complaint #10780467 — an unverified report by a vehicle owner.

2005 Cadillac Deville at 99,000 miles Raleigh, NC

STEERING

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH ON A WET ROAD, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

NHTSA complaint #10760256 — an unverified report by a vehicle owner.

2005 Cadillac Deville at 97,500 miles Moore, OK

STEERING

I BOUGHT THIS CAR USED AND HAVE ONLY HAD IT A FEW WEEKS BUT ABOUT FIVE TIMES NOW I HAVE HAD THE POWER STEERING QUIT WHEN DRIVING IN THE RAIN. IT RETURNS IN SECONDS BUT I AM DISABLED AND IT IS VERY DIFFICULT FOR ME TO CONTROL THE CAR. LUCKILY, THIS HAS ONLY HAPPENED AT LOW SPEEDS. I'M AFRAID OF BEING KILLED. I HAVE SINCE READ THAT THIS IS A WELL KNOWN PROBLEM. IN ALL SERIOUSNESS, DO FOLKS HAVE TO DIE BEFORE GM FIXES THE PROBLEM?

NHTSA complaint #10746637 — an unverified report by a vehicle owner.

2004 Cadillac Deville at 100,000 miles Pine Ridge, SD

STEERING

I WAS ACCELERATING ONTO MAIN HI-WAY WHEN STEERING WHEEL LOCKED UP AND COULD NOT TURN STEERING WHEEL AND WAS ALMOST HIT BY A MOTOR HOME AS MY CAR WENT STRAIGHT ACROSS HI WAY INSTEAD OF TURNING WHICH I WAS TRYING TO DO. TOOK A FEW TRIES TO GET VEHICLE SAFELY OFF ROAD AS STEERING WHEEL COULD NOT BE TURNED.CALLED MY SON WHO BROUGHT TOOLS TO TAKE STEERING COLUMN APART.WHEN I INSPECTED THE CAUSE, THE STEERING WHEEL LOCK BUTTON WOULD NOT DISENGAGE SO HAD TO REMOVE STEERING WHEEL LOCK BUTTON FROM STEERING COLUMN. SINCE THEN THE VEHICLE HAS NO STEERING WHEEL LOCK SO CAR CAN BE SHIFTED WITHOUT PRESSING THE BRAKE AT THE SAME TIME BUT BY SIMPLY MOVING THE GEAR SHIFT LEVER WHEN KEY IS IN RUN OR ACCESSORY POSITION!

NHTSA complaint #10712497 — an unverified report by a vehicle owner.

2000 Cadillac Deville at 108,000 miles Mason, OH

STEERING

I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR.

NHTSA complaint #10691299 — an unverified report by a vehicle owner.

2003 Cadillac Deville at 110,000 miles Lake Forest, CA

STEERING

I HAVE A RECALL ON MY CAR & HAD IT REPAIRED BUT GM WILL NOT REIMBURSE ME...

NHTSA complaint #10671025 — an unverified report by a vehicle owner.

2000 Cadillac Deville at 101,000 miles Bayshore, NY Crash 1 injured

STEERING

I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH.

NHTSA complaint #10670672 — an unverified report by a vehicle owner.

Other Cadillac Deville problems