491 of the
3,660 complaints filed about the Cadillac Deville
are about the electrical system —
13% of everything owners reported.
The worst model year for it is 2000.
Odometer Fraud. The contact owns a 1990 Cadillac Brougham. The contact purchased the vehicle from a dealer on eBay on 05/15/2025. The vehicle was shipped to the contact. The contact stated that when the vehicle was purchased, the Sales Agreement and the odometer indicated the mileage was 46,260. In addition, the contact stated that the Sales Advertisement indicated that the mileage was 46,260. The vehicle was taken to an independent mechanic for service. The contact was informed of several needed repairs. The contact then became suspicious of the odometer. The contact later acquired a Carfax report. The Carfax report indicated that in 2016 the vehicle received an Emissions Test, and the odometer reading was reported as 125,041. The contact then took the vehicle to Pep Boys, where it was confirmed that the odometer had been rolled back. The dealer was contacted several times, and the dealer was made aware of the odometer discrepancy. In addition, the dealer was made aware of the funds that the contact had invested in the vehicle for the repairs. The contact requested that all funds be returned, and the dealer take the vehicle back. The dealer ended communications.
NHTSA complaint #11685975 — an unverified report by a vehicle owner.
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with NHTSA Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
NHTSA complaint #11653218 — an unverified report by a vehicle owner.
The contact owns a 2003 Cadillac DeVille. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The power steering was inoperable. In addition, the contact stated that the message that the key was not detected was displayed. The contact stated that the vehicle was recently serviced at the dealer under Manufacturer Recall Number: N140299. The contact stated that the failure had occurred before receiving the recall repair notification. The failure reoccurred after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 200,000.
NHTSA complaint #11576892 — an unverified report by a vehicle owner.
[ ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job. The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and not even been touched . I was finally told by the service department to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re
NHTSA complaint #11447570 — an unverified report by a vehicle owner.
I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.
NHTSA complaint #11441153 — an unverified report by a vehicle owner.
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL
NHTSA complaint #11322216 — an unverified report by a vehicle owner.
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE PROPED UP WITH A SHELF BRACKET TO TRY AND HOLD IT IN PLACE. THE VEHICLE WAS IN MOTION ON A COUNTY ROAD WHEN THE LARGE PIECE FELL DOWN.
NHTSA complaint #11218884 — an unverified report by a vehicle owner.
I WAS DRIVING THE CAR IT WAS DOING JUST FINE ONCE I PARKED THE CAR CAME BACK TO START THE CAR THE ENGINE WOULD TURN OVER BUT IT WOULD NOT START ONCE I HAD TRIED ABOUT 12 TIMES IT DECIDED TO START AND THERE WAS SOMETHING BLOWING SOUNDING LIKE IT JUST MIGHT BE THE AIR ON SOMETIME I WOULD COME TO THE START THE CAR BATTERY WOULD BE DEAD
NHTSA complaint #11208515 — an unverified report by a vehicle owner.
I HAVE THE LIGHT ON DASHBOARD OF AIRBAGS THE LIGHT NEVER TURNS ON PLUS BLUETOOTH DOESNT WORK AND SOME TIME IT DOESNT WANT TO TURN ON THIS HAPPEN LIKE 3 TIMES 1 IN THE GAS STATION 2 AT WALMART PARKING AND 3 AT HOME THIS HAPPEN DIFFERENT DAYS AND MONTHS FROM OCT ,2018, NOV ,2018 , AND JAN OF THIS YEAR 2019
NHTSA complaint #11179817 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. IN ADDITION, THE "CHECK SERVICE AIR LEVELING SYSTEM" AND "BATTERY CHARGING" WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11130239 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE AND THE KEY WAS HARD TO REMOVE FROM THE IGNITION. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED UPON ATTEMPTING TO START THE VEHICLE, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT A SECURITY MODULE FAILED AND THERE WAS A DISCONNECTION OF THE ELECTRICAL SYSTEM. THE VEHICLE WAS THEN TAKEN TO VININGS ENTERPRISES INC. (904 N TENNESSEE ST, CARTERSVILLE, GA 30120, (770) 382-2007), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #11098978 — an unverified report by a vehicle owner.
AS A DISABLED VIETNAM MILITARY VETERAN MY 1993 CADILLAC SEDAN DEVILLE WHEN DRIVING ON THE HIGHWAY OR ANYPLACE WILL SHUT DOWN THE ENGINE WITH NO WARNING. LOOKING FOR ANSWERS TO WHY. THIS IS VERY DANGEROUS
NHTSA complaint #11084037 — an unverified report by a vehicle owner.
MY A/C RUNS AT WILL. OFF AND ON BY ITSELF. RUNNING, STATIONARY, AND IN MOTION. MY HEADLIGHTS COME ON WHEN I PUT THE CAR IN DRIVE EVER THOUGH THEY ARE TURNED OFF. MY ALTERNATOR WAS REPLACED AND THE BATTERY AND ALL CHECKED OUT FINE AT TWO LOCAL PARTS /BATTERY STORES JULY 18TH 2017. BOTH WERE REPLACED IN MAY OF 2016. THE DISPLAY PANEL FOR THE A/C SHOWS BOTH THE FAN ICON AND THE AUTO ICON. THE AUTO ICON WILL NOT TURN OFF. SEARCHING ON LINE FOR COMPLAINTS ABOUT THIS MAKE AND MODEL SHOW MANY OTHERS WITH THIS PROBLEM AND NO ANSWERS. THIS BEGAN JULY 6TH AND IS HAPPENING MORE FREQUENTLY AS IN SEVERAL TIMES A DAY.
NHTSA complaint #11006296 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ
NHTSA complaint #10978517 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED AND THE VEHICLE FAILED TO RESTART. THE CONTACT STATED THAT THERE WERE NO FAILURES PRIOR TO THE DEALER REPAIRING THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
NHTSA complaint #10967757 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10956024 — an unverified report by a vehicle owner.