429 of the
3,660 complaints filed about the Cadillac Deville
are about the braking system —
12% of everything owners reported.
The worst model year for it is 1997.
I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.
NHTSA complaint #11441153 — an unverified report by a vehicle owner.
THE ABS & TRACTION CONTROL INDICATORS COME UP ON THE SCREEN ALONG WITH CHECK AS I'M DRIVING. WHEN THIS HAPPENS MY BRAKES MAKE A WEIRD SOUND LIKE A SPRUNG SPRING AND THE BRAKES FEEL LIKE THEY'RE GONE BUT THEY'RE NOT. IT'S SCARY BE SURE I FEEL I MAY NOT BE ABLE TO STOP WHICH TO ME IS A SAFETY HAZARD. NO CODES SHOW EVEN THOUGH THE CHECK LIGHT CAME ON, BUT NONE OF THE INDICATOR LIGHTS EVER STAY ON VERY LONG, IT'S OFF AND ON , OFF AND ON, JUST POPS UP OCCASIONALLY, ALL 3 TOGETHER EVERY TIME. IT MAY GO DAYS BEFORE THEY DECIDE TO POP UP ON THE DASH AGAIN. THE FIRST TIME THIS HAPPEN I WAS JUST HEADING OUT FOR WORK SO THE CAR HAS NOT BEEN DRIVEN SINCE THE PRIOR DAY IT WAS STABLE ON LEVEL GROUND AS I STARTED BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE POINT TO APPLY THE BRAKES THAT'S WHEN THE WEIRD BAKED SOUND ACCOMPANIED BY THE BRAKE PADDLE FEELING LIKE MY BRAKES WEREN'T WORKING AND DASH LIGHTS APPEARED. THIS HAPPENS DURING BRAKING. I WAS TOLD THAT THE TIRE PRESSURE SENSOR,/ MONITOR THING COULD BE THE CAUSE. THAT'S ANOTHER THING. WHY HAVE TIRE PRESSURE EFFECT THE WORKABILITY 9F MY BRAKES AND TRACTION CONTROL? THEY HAVE NOTHING TO DO WITH TIRE PRESSURE. ALSO THE ELECTRIC REAR WINDOWS SEEM TO BE AN ISSUE SINCE DAY ONE. EVERY OWNER OF THE 03 CADILLAC DEVILLE HAS COMPLAINED OF THE WINDOWS JUST FALLING OUT OF PLACE BOTH OUTSIDE & INSIDE THE DOOR FOR NO REASON OTHER THAN A BAD DESIGN DEFECT. WHY SHOULD THE CONSUMERS CONTINUE TO REPLACE THE WINDOWS AT NO FAULT OF OURS? GM HAS KNOWN OF THIS ISSUE FROM THE FIRST YEAR OF MANUFACTURING, YET IT IS US, THE BUYERS, CONSUMERS THAT ARE PAYING AND NOT JUST OUT OF MONEY BUT THE RISK OF BROKEN GLASS HURTING A BACKSEAT PASSENGER A CHILD OR ADULT THAT COULD POTENTIALLY BECOME A LAW SUITE FOR GM. THIS IS WHY IT DEFINITELY SHOULD BE A RECALL.
NHTSA complaint #11328721 — an unverified report by a vehicle owner.
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL
NHTSA complaint #11322216 — an unverified report by a vehicle owner.
TAKATA RECALL. ONE DAY WAS DRIVING ALL WAS WELL IT HAD JUST SPRINKLED BEFORE IA LEFT HOME. ROADS WERE WHET I SLOWED DOWN TO CROSS RR TRACKS WHEN INCREASED GAS TIRES SLIPPED OR SPUN A LIL,FROM BUMPS ON TRACKS AND ACCELERATION MADE NUMEROUS SENSORS I THINK GOT FAULTY. SUSPENSION TRACTION, SERVICE ENGINE SOON,, ABS, AND AIR BAG. I RESET INFORMATION CONTROL CENTER. BUT WITH IN 3 MINS AFTER YOU TAKE OFF THEY ALL LIGHT UP AGAIN ABS I JUST CHANGED BRAKE PADS 4 MONTHS AGO THERE STILL UNDER WARRANTY.GOING WITH CERAMIC THIS TIME. I ALSO HAVE 2 PSI SENSORS OUT. NEITHER BACK WINDOW GOES DOWN ONE NEEDS MOTOR THE OTHER ON THE REGULATOR A PLASTIC CLIP THAT KEEPS IT INLINE IS WORN OUT. I FIGURED THAT OUT. BUT IDK WHY ALL THEM SAFETY WARNINGS CAME ON AND WHY I CANNOT GET TRACTION CONTROL TO EVER GO OFF? JUST FIND IT WEIRD HAPPENED ALL AT ONCE CAR STILL STARTS AND RUNS FINE. I'M JUST WORRIED I THINK AIR BAG NEEDS TO BE RECHARGED OR INSPECTED.MY PLAN IS TO RESTORE IT NEEDS MINOR REPAIRS BUT DEALERSHIPS IS A RIP OFF. IF I CAN FIND WHERE THESE ELECTRICAL SENSORS ARE I WILL DO IT MY SELF. THEY RIDICULOUSLY OVER CHARGE FOR EVERYTHING. I WAS CROSSING RAIL ROAD TRACTS AT A SLIGHT ANGLE.CAUSE UNKNOWN.
NHTSA complaint #11081952 — an unverified report by a vehicle owner.
MY 1998 CADILLAC DEVILLE NEEDS A VITAL PART TO IT'S ABS/TRACTION CONTROL FUNCTION. HOWEVER, GM HAS DISCONTINUED MAKING THE PART, (#19244918)WITH NO AVAILABLE SUBSTITUTE. THEREFORE, LEAVING MY CAR WITH NO ABS OR TRACTION CONTROL. ALSO, THE TRANSMISSION NO LONGER ENGAGES 1ST GEAR. (A SUPPOSED SAFTEY MEASURE)WHICH IN MOST CASES, ONLY PUTS MY FAMILY'S SAFETY AT RISK. I DO NOT UNDERSTAND HOW OR IF, GM CAN LEGALLY PUT PROFITS BEFORE SAFETY.
NHTSA complaint #11073152 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKES HAD BEEN APPLIED AND THE PEDAL TRAVELED TO THE FLOORBOARD. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE LINES PREMATURELY RUSTED AND THERE WAS A PRESENCE OF BRAKE FLUID LEAKAGE. THE CONTACT'S VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE BRAKE SYSTEM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #11064788 — an unverified report by a vehicle owner.
TAKATA RECALL. AIR BAG LIGHT IS ON A FEW DAYS AGO. ALSO, VEHICLE OVERHEATED AND NEEDED NEW WATER PUMP SEVERAL YEARS AGO. KEEP HAVING TO REPLACE THE BATTERY. SMOKE WAS COMING UP FROM FRONT AND TURN SIGNALS DID NOT WORK. HAD TO REPLACE FALL 2016 HORN DID NOT WORK, HAD TO REPLACE PART INSIDE STEERING WHEEL. JAN 2017
NHTSA complaint #10967955 — an unverified report by a vehicle owner.
WILD TRAVELING FAR RIGHT LANE 45 MILE-AN-HOUR 5 LANE MAJOR ROAD IN MICHIGAN HIT POTHOLE LOST ALL CONTROL OF THE VEHICLE BEARD LEFT INTO ONCOMING TRAFFIC STRUGGLED CAR BACK TO THE RIGHT TOOK OVER 1 MILES TO FINALLY COME TO AN ABRUPT STOP AT A FOUR FOOT CONCRETE BARRIER IN FRONT OF A CAR DEALERSHIP AIRBAGS DID NOT DEPLOY LOSS OF CONTROL BRAKES STEERING VERY HARD
NHTSA complaint #10862037 — an unverified report by a vehicle owner.
THE CAR WHILE TURNING INTERMITTENTLY DIES AND LOOSES ANY ACCELERATION STALLS AND MOST OF THE TIME STARTS BACK UP WHEN LIFTING FOOT OF THE GAS AND SOMETIMES DIES. ALSO THE CAR ACCELERATES ON ITS OWN SOMETIMES VERY QUICKLY. THE CAR STALLING WHILE MAKING A LEFT TURN GOT ME T-BONED BY SOMEONE WHILE MAKING A LEFT HAND TURN. I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS DEFECT IS GOING TO GET SOMEBODY KILLED.
NHTSA complaint #10810706 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT WOULD REMAIN ILLUMINATE WHILE THE VEHICLE WAS BEING DRIVEN. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THE VEHICLE WOULD START AFTER MANIPULATING THE WIRING HARNESS UNDERNEATH THE FRONT DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #10780467 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10715699 — an unverified report by a vehicle owner.
I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH.
NHTSA complaint #10670672 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 3 MPH, THE STEERING WHEEL SEIZED AS THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,045.
NHTSA complaint #10668020 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED, THE BRAKES SEIZED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE AIR BAG AND ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE KEY CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 202,000.
NHTSA complaint #10663353 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE PEDAL STIFFENED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A STEEL DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10663233 — an unverified report by a vehicle owner.
ON SEPTEMBER 30, 2014, I WAS DRIVING DOWN THE HIGHWAY IN MY 2005 CADILLAC DEVILLE AT THE SPEED OF 65 MPH. I EXIT ON TO AN EXIT RAMP AND STOPPED AT A STOP LIGHT. WHILE AT THE LIGHT MY BRAKE PEDAL WENT TO THE FLOOR. I TRIED PUMPING THE BRAKES BUT THE PEDDLE KEPT GOING TO THE FLOOR. I THEN REALIZED I LOST MY BREAKS. THE REPAIR SHOP THAT REPAIRED MY BRAKES STATED THAT THE BRAKE LINE GOING TO THE REAR BRAKES RUSTED OUT IN THE MIDDLE OF THE CAR, WHICH CAUSED MY BRAKE FAILURE. THIS REPAIR COST ME $572.66 TO RUN 2 NEW BRAKE LINES FROM THE FRONT OF THE CAR TO THE REAR BRAKES. I WAS VERY LUCKY THAT THE BRAKES FAILED WHILE I WAS STOPPED AND NOT TRYING TO STOP AT 65 MPH. I HAVE AN 84 CHEVY, A 98 BUICK AND A 2002 CHEVY AND THE ONLY THING I EVER DID TO THE BRAKES WAS TO REPLACE THEM WHEN THEY WORE OUT. I AM VERY INTERESTED IN YOUR EXPLANATION OF WHY THE BRAKE LINE RUSTED OUT.
NHTSA complaint #10658752 — an unverified report by a vehicle owner.
MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWITCH PART IN NEWER VEHICLES USING THE SAME PART NUMBER TO AVOID A RECALL AS PEOPLE WERE INJURED AND DIED. GM'S FIX LEAVES MY CAR WITH ITS DEFECTIVE IGNITION SWITCH WHICH IS STILL SUBJECT TO CATASTROPHIC FAILURE. WHO ARE YOU PROTECTING? GM? NOT ME AND I AM TERRIFIED. I WANT MY IGNITION SWITCH REPLACED WITH ONE THAT IS PROPERLY DESIGNED AND MANUFACTURED FOR THE SAFE USE OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10652801 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT INDICATED THAT THE ABS SENSOR, BRAKE SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED AND THE PEDAL SANK INTO THE FLOOR. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A FENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
NHTSA complaint #10652733 — an unverified report by a vehicle owner.