AIR BAGS
Suffered chemical burn to my right lower arm after airbag deployed & ruptured in my 2006 Cadillac DTS sedan during a front-impact motor vehicle accident.
NHTSA complaint #11568842 — an unverified report by a vehicle owner.
Cadillac DTS airbag problems
33 of the 729 complaints filed about the Cadillac DTS are about the airbag system — 5% of everything owners reported. The worst model year for it is 2006.
33
Complaints
5%
Share of all complaints
25
Crashes
0
Fires
Airbags complaints by model year
What owners said
2010 Cadillac DTS
Laurel, MS
AIR BAGS
The vehicle "service Airbag " warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk? I've reported this to the GMC dealers in my local area, but the want to charge me $125.00 to $169.00 dollars to perform a diagnostic. My concern is for safety of myself and others. Can this problem be fixed at a minimal or no price.
NHTSA complaint #11502415 — an unverified report by a vehicle owner.
AIR BAGS
WHEN I CALL ON STAR FOR A DIAGNOSTIC TEST THAT WHEN I WAS TOLD THAT IF WAS IN AN ACCIDENT THE CAR AIR BAGS WOULD NOT PROTECT ME LIKE THEY WERE SUPPOSE TO.I WAS DRIVING TO THE NEXT TOWN OVER FROM MY HOMETOWN ON HWY 8O EAST.
NHTSA complaint #11384196 — an unverified report by a vehicle owner.
AIR BAGS
I'M GETTING AN SERVICE AIR BAG MESSAGE ON MY DASHBOARD DISPLAY AT ALL TIMES AFTER STARTING THE VEHICLE AT A STAND STILL AND IN MOTION I'M AFRAID THAT MY AIRBAGS ARE GOING TO BLOW AT ANYTIME I'M AFRAID OF DRIVING THE VEHICLE.
NHTSA complaint #11312247 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT AN INDEPENDENT REPAIR FACILITY HAD BEEN INFORMED MORE THAN ONCE THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE DEALER HAD NOT BEEN CONTACTED. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE OIL PRESSURE WARNING INDICATOR FLASHED, THERE WAS A SUDDEN LOSS OF POWER, AND THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF AN 18 WHEELER. THE DRIVER SUSTAINED MINOR BRUISING AND PAIN TO THE SHOULDERS AND FOREARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT WAS UNCERTAIN IF THE FRONT PASSENGER AND SIDE CURTAIN AIR BAGS ALSO DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET INVESTIGATED THE CAUSE OF THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS AWAITING TO DETERMINE IF THEY COULD CONDUCT AN INVESTIGATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #11101393 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2005 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT PASSENGER AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. A SLIGHT MUSTY ODOR WAS PRESENT DUE TO THE AIR BAG DEPLOYMENT AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SUSTAINED INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT DROVE TO AN UNKNOWN CADILLAC DEALER LOCATED IN STUART, FL, WHO STATED THAT NOTHING COULD BE DONE ABOUT THE AIR BAG BECAUSE IT WOULD BE A LONG PROCESS. THE CONTACT THEN TOOK THE VEHICLE TO CLAUDE NOLAN CADILLAC (LOCATED ON SOUTHSIDE BLVD, JACKSONVILLE, FL) AND WAS INFORMED TO CONTACT THE MANUFACTURER BECAUSE THEY HAD NEVER SEEN AN AIR BAG DEPLOY WITHOUT A CRASH. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO CLAUDE NOLAN CADILLAC WHERE IT WAS DIAGNOSED THAT THERE WAS DAMAGE TO THE UNDERCARRIAGE AND THAT SOMETHING MUST HAVE SET OFF THE AIR BAG. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. UPDATED 11/07/17*LJ
NHTSA complaint #11016151 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG DIDN'T DEPLOY AFTER HEAD ON COLLISION TRAVELING 23 MILES PER HOUR, ON A CITY STREET, GOING STRAIGHT. CAR WAS CONSIDERED TOTALED BY USAA.
NHTSA complaint #10884087 — an unverified report by a vehicle owner.
AIR BAGS
I WAS DRIVING SW ON DESIGN AND DID NOT SEE A STOP SIGN AT THE INTERSECTION OF DRAGON, IN DALLAS, TEXAS. AS A RESULT, MY 2011 CADILLAC DTS COLLIDED INTO (T-BONED) A 1995 OR 1996 NISSAN MAXIMA. I WAS TRAVELING 25-30 MILES PER HOUR AT IMPACT AND NEVER SAW THE COLLISION COMING. PRIOR TO THE ACCIDENT, MY VEHICLE HAD NOT BEEN IN ANY COLLISIONS. THE COLLISION CAUSED SIGNIFICANT DAMAGE TO BOTH VEHICLES THE FRONT OF MY VEHICLE AND THE DRIVER'S SIDE OF THE NISSAN). BOTH AIRBAGS DEPLOYED IN THE NISSAN, BUT MY DTS AIRBAGS DID NOT DEPLOY. BOTH DALLAS POLICE OFFICERS RESPONDING TO THE SCENE, INDICATED THEY "COULD NOT BELIEVE THE AIRBAGS DID NOT GO OFF." NEITHER CAN I AND I BELIEVE THE NHTSA SHOULD INVESTIGATE WHY THIS OCCURRED. MY VEHICLE IS PRESENTLY AT SEWELL COLLISION CENTER, 6303 CEDAR SPRINGS ROAD, DALLAS, TX (214) 956-3600 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10681946 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER INJURIES AND THE PASSENGER SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT, WHICH BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
NHTSA complaint #10679308 — an unverified report by a vehicle owner.
AIR BAGS
TODAY I HAD THE GM RECALL 14299 PERFORMED ON MY CADILLAC DTS AT MY LOCAL CADILLAC DEALERSHIP. THE REPAIR TOOK ABOUT 1 HOUR AND THE CAR WAS RETURNED TO ME WITH THE INSTRUCTIONS FROM THE DEALERSHIP THAT ONE KEY HAD A "CLAMP" ON IT AND IF I REMOVED THE "CLAMP" AND THE NEW KEY INSERT DID NOT STAY IN PLACE THAT THEY WOULD NEED TO "FIGURE SOMETHING OUT". I WAITED AN HOUR FOR THE GLUE TO DRY AND ATTEMPTED TO REMOVE THE "CLAMP" AND THE INSERT WAS ADHERED TO THE CLAMP AS IT APPEARED RESIDUAL GLUE HAD STUCK TO THE FACE OF THE INSERT AND THE UNDERNEATH SLIDE OF THE CLAMP. I THEN WENT TO PUT A KEY CHAIN ON MY GM VALET KEY AND THE INSERT POPPED OUT OF PLACE ON THAT KEY AS WELL. I HAVE NOT YET CONTACTED THE GM DEALERSHIP, BUT THIS RECALL REPAIR IS VERY TROUBLING AS IT DOES NOT APPEAR THAT THIS REPAIR WILL HAVE THE LONGEVITY NEEDED TO STAY IN PLACE AND PROTECT THE CONSUMER. I HAVE PHOTOS OF THE KEYS IF NEEDED.
NHTSA complaint #10649050 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. ON ANOTHER OCCASION, THE CONTACT LOST CONTROL OF THE VEHICLE AND ROLLED OVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH AND THE WAS ABLE TO EXIT THE VEHICLE ONLY THROUGH THE FRONT DRIVER'S SIDE WINDOW. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE FAILED TO RESTART. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10645055 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,995.
NHTSA complaint #10644939 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT INDICATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO HIT THE VEHICLE IN FRONT OF HER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INDICATED THAT THE VEHICLE WAS THE THIRD OUT OF THE SIX VEHICLES INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE FURTHER INSPECTED BY THE INSURANCE ADJUSTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 12/9/14
NHTSA complaint #10644775 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING 30 MPH, A DEER CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10633541 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE TWO INJURIES AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. UPDATED 2/27/15
NHTSA complaint #10631586 — an unverified report by a vehicle owner.
2008 Cadillac DTS
Shalimar, FL
AIR BAGS
GM RECALL 14299/NHTSA RECALL 14V355000 THE GM FIX FOR THIS FAULTY IGNITION SWITCH IS TO INSTALL A SMALLER (13MM) KEY RING AND SMALL INSERTS ON THE IGNITION KEYS TO PREVENT INSTALLING ANY OTHER THINGS ON THE KEY RING. THIS IS NOT A FIX FOR A FAULTY IGNITION SWITCH, BUT A MEANS TO CIRCUMVENT THE PROBLEM! I FIND IT EXTREMELY DIFFICULT TO BELIEVE THAT YOUR ORGANIZATION WOULD RUBBER STAMP THIS SHODDY CIRCUMVENTION OF THE REAL PROBLEM! HOW MANY VEHICLE ACCIDENTS ARE YOU AND GM WILLING TO ALLOW BEFORE FIXING THE PROBLEM PROPERLY? REST ASSURED, MY ATTORNEY HAS A COPY OF THIS COMPLAINT AND WILL TAKE THE APPROPRIATE ACTION SHOULD MY VEHICLE MALFUNCTION!
NHTSA complaint #10630774 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, ALL OF THE EXTERIOR LIGHTING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED THE PASSENGER SIDE OF THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10630087 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, CAUSING THE VEHICLE TO SPIN AND CRASH INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10626992 — an unverified report by a vehicle owner.
AIR BAGS
SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK.
NHTSA complaint #10577080 — an unverified report by a vehicle owner.