15 of the 324 complaints about the 2004 Cadillac SRX are about the other systems — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 122,000 miles.
15
Complaints
1
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
While driving down the road the sunroof detached causing me to have to grab it to stop from flying off while going 75mph down the highway. And then hold it on while I operated the vehicle to a safer place to duck tape it back down. This caused the sunroof to obviously not operate properly any longer as well obviously...
NHTSA complaint #11445693 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THIS CAR HAS A PANORAMIC SUN ROOF. THE ENTIRE ROOF OF THE CAR IS GLASS. AS I WAS DRIVING ON THE HIGHWAY THE ENTIRE SUNROOF (THE GLASS PANELS, THE TRACKS, THE SUNROOF MOTORS, THE RACK) COMPLETELY FLEW OFF AND THE ENTIRE ASSEMBLY ALMOST HIT ANOTHER CAR BEHIND IT. . I GUESS THE WIND GOT UNDER IT AND RIPPED THE SUNROOF FROM THE CAR. THE SUNROOF WAS CLOSED. UPON FURTHER INSPECTION I COME TO FIND OUT THAT THE PANORAMIC ROOF IS INSTALLED AND SECURED WITH ONLY GLUE. THERE ARE NO BOLTS THAT SECURE THE ROOF TO THE CAR. THE GLUE MUST'VE BEEN GETTING OLD AND ALLOWED THE WIND TO TEAR THE REST OF IT APART.
NHTSA complaint #11386147 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TO BE HONEST I THINK SOMEONE ALREADY PROBABLY SUBMITTED MY LICENSE PLATE THAT'S HOW UNSAFE IT IS IF YOU NEED PICS AND ETC I WAS TOLD THIS COULD BE RELATED TO THE STEERING. *BF THE CONSUMER STATED THE VEHICLE MADE A POPPING CRACKING NOISE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE NOISE.
NHTSA complaint #11310250 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS DRIVING IT GOT TO STOP SIGN WENT TO ACCELERATE AND IT WOULDN'T GO I THEN TURNED IT OFF WAITED A FEW MINUTES STARTED IT UP AND OFF WE WENT IT DROVE FINE FOR ABOUT 5 MILES THEN IT STARTED LIKE JERKING SO I GOT IT HOME SAFELY NEXT DAY DRIVING IT ON THE HIGHWAY IT WOULD NOT ACCELERATE GOT IT OFF THE HIGHWAY SAFELY I SHUT IT OFF WAITED 10 MINUTES STARTED IT UP AND IT ACCELERATED FINE FOR ABOUT 20 MINUTES THEN I JUST WANTED TO GET IT BACK HOME NORMALLY IT IS A HALF HOUR RIDE IT TOOK ABOUT AN HOUR AND A HALF TO GET IT BACK HOME SO I WAITED TILL NEXT DAY WENT OUT STARTED IT UP WE PULLED OUT FINE GOT TO STOP SIGN WENT TO ACCELERATE TO PULL OUT AND THE ONLY THING IT DID WAS REV THE RPM UP I TURNED IT OFF WAITED A FEW MINUTES STARTED IT BACK UP AND THEN IT ACCELERATED TO PULL OUT THE CAR ONLY HAS 132,056 MILES ON IT , IT IS A SAFETY HAZARD , I AM NOW AFRAID TO DRIVE IT ANYWHERE, I BELIEVE THIS SHOULD BE ENOUGH TO BE ON THE LIST AS A RECALL I READ ON FORUMS ALOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE.
NHTSA complaint #11302658 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVING STRAIGHT DOWN A TWO LANE ROAD IMMEDIATELY STARTED LOSING POWER. THE TC LIGHT AND ENGINE LIGHT CAME ON AND STAYED ON. ALSO, THE STABILITY SYSTEM CHECK CAME ON. TRY TO RESET BUT TESTED IT ACCORDING TO MANUAL AND AS BACKING OUT OF DRIVEWAY THE LIGHTS COME BACK ON AND STAY ON. PURCHASED VEHICLE IN APRIL 2017 AND ONE THING AFTER ANOTHER SEEMS TO HAPPEN. HOW DO I KNOW RECALLS HAVE BEEN FIXED? WHEN ON LOOK UP ON NHTSA SHOWS THERE ARE NO UNFIXED RECALLS BUT I BELIEVE THEY'VE NEVER BEEN FIXED. ALSO, AFTER RAINY DAYS IF YOU LIFT UP TAILGATE WATER COMES POURING OUT.
NHTSA complaint #11219076 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SYSTEM STABILITY ISSUES AND IT JERKS MY LEFT REAR OUT OF WACK WHEN DRIVING MY 2004 SRX CADILLAC I HAVE SMALL INFANTS AND I BOUGHT THIS CAR FROM DEALERSHIP A FEW MONTHS AGO AND I BELEIVE IT IS A GM RECALL ACCORDING TO OTHER SITES. I DON'T KNOW WHAT TO DO IT SCARES ME THAT I'M GONNA LOSE CONTROL EVERY TIME I DRIVE IT BECAUSE ITS GETTING WORSE AND I SPENT ALL THE MONEY I HAD SAVED SO MY WIFE COULD HAVE HER CADILLAC.
NHTSA complaint #11080000 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IT SHOWS UP ON THE DASHBOARD AND THE DRIVING CHANGE AND THE WILL BE A CLINKING NOISE FROM THE REAR OF THE TRUCK. IT MAKES IT DANGEROUS TO DRIVE
NHTSA complaint #10874154 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
HOOD HYDRAULICS BAR DOESN'T STAY UP ON FRONT.REAR HYDRAULICS HATCH DOOR DOESN'T STAY UP. BRAKE LINE IS ROTTED YET WAS GARAGED FOR MOST OF ITS LIFE.CADDY REPAIR NOTICED THIS. FRONT AND REAR DIFFERENTIALS ARE BAD.THEY ARE LEAKING.BROUGHT IT IN BECAUSE OF THE NOISE TO MECHANIC AND TOO COSTLY TO REPAIR. EXTENDED WARRANTY WAS USELESS. THEY DIDN'T COVER IT ALTHOUGH IT STATES THEY COVER DIFFERENTIALS IF... LOUD NOISE ON ACCELERATION. VERY COSTLY REPAIRS AND DANGEROUS.
NHTSA complaint #10854965 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SINCE OCT. 2014 I HAVE HAD ISSUES WITH THE"STABILITY SYSTEM" TO BE SERVICED YET IT WORKS??? THE HOOD HASN'T EVER STAYED UP WHICH HAD BEEN A PAIN BEING STARTING A COUPLE MONTHS AGO THE BATTERY STARTING HAVING ISSUES IN THE COLD WEATHER. SOMETHING IS DRAINING IT AND I DON'T KNOW FROM WHERE.
NHTSA complaint #10850090 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SERVICE THEFT SYSTEM CAME ON ONE DAY AND IT WONT GIVE ME THE KEY BACK I HAVE TO TAKE IT OUT MANUALY ALSO WONT READ MILES, TEMPERATURE, FUEL AND SOMETIMES WHILE ON THE ROAD IT WILL DIE COMPLETELY, IT READS SERVICE THEFT SYSTEM AND SERVICE STABILITY
NHTSA complaint #10791669 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
POWER STEERING ENGAGES ON ITS OWN AND CAUSES PROBLEMS WHEN I AM TURNING INTO TRAFFIC. THERE IS A PROBLEM WITH THE POWER STEERING PUMP THAT IS CAUSING IT TO TURN ONLY WHEN IN MOTION AND IT IS STILL HARD TO TURN.
NHTSA complaint #10781535 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE BEEN HEARING A RATTLE(FRONT END) FOR 2 YEARS WHILE DRIVING THE VEHICLE AND INSPECTED BY JACKING UP CAR AND VISUALLY INSPECTING. WHEN I WAS DRIVING THE CAR ON THE HIGHWAY THE STEERING WHEEL WILL JERK TO THE RIGHT AND WANT TO GO TO ANOTHER LANE AND THE STABILITY CONTROL LIGHT WILL COME ON. I FOUND A INCH AND A HALF GAP IN FRAME THAT IS RUSTED AND WAS NEVER WELDED. THE GAP IS UNDER THE DRIVERS SIDE FRAME RAIL UNDER CAR. IT APPEARS TO HAVE BEEN THERE FOR A LONG TIME DUE TO METAL FATIGUE AND RUST. I TOOK PICTURES OF THE AREA . THE FRAME COULD BREAK DUE TO THIS AND MAKES THE VEHICLE A SAFETY HAZARD. I DO FEEL SAFE TO DRIVE THIS CAR AND THE IDEA OF OTHER VEHICLES WITH THIS DEFECT AS I HAVE SEARCHED ONLINE AND FOUNDS OTHERS WITH THE SAME COMPLAINT. I ALSO DO NOT FEEL SAFE SELLING THIS CAR AS IT IS A DANGER ON THE ROAD. PLEASE ME CONTACT ME BY EMAIL. THANK YOU
NHTSA complaint #10758599 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.
NHTSA complaint #10725350 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY 2004 CAD. SRX SHOWED A LEFT REAR FLAT TIRE. I PULLED THE VEHICLE TO A LEVEL, ASPHALTED, SCENIC OVERLOOK AREA, 23 MILES FROM PAGE, AZ. I COULD NOT GET THE SHIFTER FROM DRIVE INTO PARK GEAR, NOR WOULD THE KEY TURN OR RELEASE FROM THE IGNITION. I GOT OUT TO CHECK AND CHANGE TIRE, SPARE WOULD NOT RELEASE, EITHER. I CALLED ON-STAR, GAVE EMERGENCY DETAILS, TO FIRST ADVISOR, THEN ADVANCE DIAGNOSTICS. I GOT OUT OF CAR, IT SURGED, BACKWARDS, WITH THE EMERGENCY BRAKE, COMPLETELY ON, AND IT ACCELERATED, TAKING ME WITH IT, I PUSHED AWAY, AND IT KEPT ACCELERATING OVER THE SCENIC OVERLOOK, BEING DESTROYED. ON-STAR NEVER CONTACTED THE POLICE, AMBULANCE, OR ME, EVEN 1 WEEK AFTER THE ACCIDENT, I HAD TO CALL THEM AND REQUEST THE AUDIO OR TRANSCRIPT OF THE MALFUNCTIONS, AND CRASH.
NHTSA complaint #10143077 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CADILLAC IS UNABLE TO SUPPLY A CENTER SEAT ARMREST RESTRAINT STRAP FOR THE 2004 CADILLAC SRX VEHICLES. THIS IS A SAFETY ISSUE FOR INFANT/CHILD CAR SEATS IN THE EVENT OF CAR ACCIDENT THE ARMREST CAN OPEN AND CAUSE INJURY TO THE INFANT/CHILD SEATED IN THE REAR FACING INFANT/CHILD SEAT.
NHTSA complaint #10056614 — an unverified report by a vehicle owner.