31 of the 143 complaints filed about the Cadillac XT6 are about the driver-assist systems — 22% of everything owners reported. The worst model year for it is 2020.
31
Complaints
22%
Share of all complaints
1
Crashes
0
Fires
LANE DEPARTURE: BLIND SPOT DETECTION
See attached document for complaint.
NHTSA complaint #11758559 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
See attached document for complaint.
NHTSA complaint #11758559 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2021 Cadillac XT6. The contact stated that while reversing, the rear-view camera intermittently displayed a blank image. The vehicle was taken to the dealer, who was unable to duplicate the failure and informed the contact that the contact had to pay for the rear-view camera software update. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V709000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
NHTSA complaint #11723785 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car stops abruptly in reverse for no apparent reason when backing up
NHTSA complaint #11700299 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The car stops abruptly in reverse for no apparent reason when backing up
NHTSA complaint #11700299 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
NHTSA complaint #11677458 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
RECALL FOR CABLE FOR VISION SYSTEM REPAIRED 5/28/2025. ON 6/29/25 SAME ISSUES OCCURED. TOOK TO DEALER 7/18/25. DEALER CONFIRMED CABLE REPLACED. ATTEMPTED TO REPROGRAM VIDEO PROCESSING CENTER SEVERAL TIMES ( I WAS AT DEALER 7 HOURS). DEALER INDICATED THAT THE VIDEO PROCESSING CONTROL MODULE IS NOT ACCEPTING RE-PROGRAMMING. INDCATED THAT PART MUST BE REPLACED AT A COST OF $973.00. SYMBOLS APPEARED ON DASHBOARD SCREEN : TRIANGLE WITH EXCAMATION POINT, AND BOX WITH "X" THRU A CAMERA. CAR IS DIFFICULT TO SEE OUT OF WHEN BACKING DUE TO PILLAR PLACEMENT IN REAR. RELY ON CAMERA(S) ON 4 SIDES OF CAR TO SEE WHAT IS GOING ON. I SEE THAT SEVERAL OTHER GM MODELS HAVE HAD THIS PROBLEM.
NHTSA complaint #11674734 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2021 Cadillac XT6. The contact stated while in reverse, the back-over prevention camera image failed to display as intended on the screen. No warning light was illuminated. The contact stated that the message "Park Assist Block" was displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed with a camera sensor failure. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified recall related to the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11656005 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it off
NHTSA complaint #11632333 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it off
NHTSA complaint #11632333 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2020 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11616026 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving the dashboard screen goes blank including the radio. If using adaptive cruise control it also shuts off. After five or six minutes the cadillac symbol will appear on the radio screen and the dashboard screen will begin to sign back on. You must reset the cruise control. Everything on the dash is black including the speedometer and gages. This has occurred numerous times and the dealer informed me that there is no recall and no solution to the problem. My son has a 2023 Chevrolet Tahoe with the same problem. The first time it happened was on an isolated road at 10:30 PM. I pulled over, not understanding what was occurring. I consider this dangerous not know what’s going on how long if will last
NHTSA complaint #11615832 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 12,370.
NHTSA complaint #11605666 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so I took it back a week later and they had to replace the body control module and since then they have replaced it 3 times
NHTSA complaint #11576586 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so I took it back a week later and they had to replace the body control module and since then they have replaced it 3 times
NHTSA complaint #11576586 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general.
NHTSA complaint #11570187 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: WARNINGS
In April 2023 I was backing out of a parking space when a message displayed on the dash that “The Parking Assist Have Been Blocked, See Owner’s Manual “. In this event there were pedestrians walking behind my vehicle and if not for my cautions always while backing could have caused an accident. This has since been intermittently happening and I have taken it in to the dealer 2 times without repair.
NHTSA complaint #11542986 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving about 25mph all of the sudden the car automatic applied the brakes.
NHTSA complaint #11527711 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2021 Cadillac XT6.The contact stated that while reversing, the rear-view camera displayed his vehicle instead of other vehicles nearby. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.
NHTSA complaint #11515610 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
During a drive at about 40 MPH down a straight, dry two-lane, something went wrong and it decided to encourage me to drive into the ditch, steering me directly off the road. It was consistent, and when I found a stretch with a wide shoulder to see what would happen, it took me unerringly to the right, onto the dirt. For me, it was unnerving and distracting, but I could only imagine what would have happened to an elderly driver with a loose grip on the wheel.
NHTSA complaint #11503645 — an unverified report by a vehicle owner.