Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Steering
923.7%
Driver Assist & Collision Avoidance
821.1%
1 crashes, 0 fires
Other & Unspecified
615.8%
Electrical System
410.5%
Median failure at 50,000 miles
Seat Belts
25.3%
1 crashes, 0 fires
Acceleration & Cruise Control
25.3%
Airbags
25.3%
Tires
12.6%
Windows, Mirrors & Wipers
12.6%
1 crashes, 0 fires
Fuel & Propulsion
12.6%
Transmission & Drivetrain
12.6%
Engine & Cooling
12.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2022peak 7Aug 2026
NHTSA investigations into the 2022 Chevrolet Bolt EUV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2022 Chevrolet Bolt EUV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Risk: A battery fire increases the risk of injury.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Risk: A battery fire increases the risk of injury.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Risk: A battery fire increases the risk of injury.
21V517000
AIR BAGS:FRONTAL
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Risk: An improperly installed air bag may not deploy properly in a crash, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20234861,241 units in Canada
Electrical
Issue: The portable charging cord included with certain vehicles could have incorrect software. As a result, if the ground connection is lost during charging, the portable charging cord may not stop charging the vehicle. Safety Risk: A charging cord that isn't grounded could create a risk of injury from an electric shock. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect the portable charging cord, and replace it if necessary. General Motors recommends not to use the portable charging cord until it has been inspected.
Recall 20215249,023 units in Canada
High Voltage
Issue: On certain vehicles, the high-voltage battery could overheat when it is charged to over 90% of its capacity. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module. Please click here for additional information, including precautions to take until the recall repairs are completed, or call 1-800-263-3777 : <a href= https://my.gm.ca/chevrolet/en/how-to-support/safety/boltevrecall> https://my.gm.ca/chevrolet/en/how-to-support/safety/boltevrecall</a>
Reports where the owner recorded a crash, a fire, an injury or a death.
Deerfield, MACrash
SEAT BELTS
The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.
NHTSA complaint #11755653 — an unverified report by a vehicle owner.
Deerfield, MACrash
VISIBILITY/WIPER
The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.
NHTSA complaint #11755653 — an unverified report by a vehicle owner.
Deerfield, MACrash
LANE DEPARTURE: WARNING
The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.
NHTSA complaint #11755653 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
North Attleborough, MA
POWER TRAIN
Car was going into neutral unexpectedly with a message of "two gears selected". Very disorienting as with the one pedal driving mode I was expecting the car to slow and kept moving faster than expected. Luckily nothing happened as I jammed on my breaks. I was reversing towards a hill in my yard that leads to some woods Brought the car to the dealership, and they said the transmission control module failed after 3 years 9 months in service and ~48000 miles. Paid $2000 as it was not covered under warranty
NHTSA complaint #11756613 — an unverified report by a vehicle owner.
Deerfield, MACrash
SEAT BELTS
The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.
NHTSA complaint #11755653 — an unverified report by a vehicle owner.
Deerfield, MACrash
VISIBILITY/WIPER
The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.
NHTSA complaint #11755653 — an unverified report by a vehicle owner.
Deerfield, MACrash
LANE DEPARTURE: WARNING
The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.
NHTSA complaint #11755653 — an unverified report by a vehicle owner.
Pinole, CA
ELECTRICAL SYSTEM
There have been reports of Electrical Problems including the driver side mirror. The mirror housing unit seems to have an electrical issue that is causing the housing unit to overheat and deform the housing unit plastic. This has been happening to my vehicle and I'm very concern that it could develop into something more serious. Contacted the dealer and GM already and they refuse any responsability
NHTSA complaint #11755041 — an unverified report by a vehicle owner.
Galloway, OH
UNKNOWN OR OTHER
The front facing camera and the rear backup camera and the entire camera system is intermittent. Sometimes it works and sometimes it does not. You become a bit dependent on the backup camera and when it does not work & it causes undue stress especially if you are handicapped in the neck turning area. The problem has not been taken to a dealer yet because they cost is prohibitive to just drive it in the door. When the failure occurs, there is a red triangle and a camera with a red circle with a red line through it. This is a documented problem (TSB 23-NA-062) with this model vehicle and should be made a recall. Many others have reported this same issue. Chevrolet will not fix it without cost of up to $1500 or more if the car is out of the 36K warranty
NHTSA complaint #11747801 — an unverified report by a vehicle owner.
Galloway, OH
ELECTRICAL SYSTEM
The front facing camera and the rear backup camera and the entire camera system is intermittent. Sometimes it works and sometimes it does not. You become a bit dependent on the backup camera and when it does not work & it causes undue stress especially if you are handicapped in the neck turning area. The problem has not been taken to a dealer yet because they cost is prohibitive to just drive it in the door. When the failure occurs, there is a red triangle and a camera with a red circle with a red line through it. This is a documented problem (TSB 23-NA-062) with this model vehicle and should be made a recall. Many others have reported this same issue. Chevrolet will not fix it without cost of up to $1500 or more if the car is out of the 36K warranty
NHTSA complaint #11747801 — an unverified report by a vehicle owner.
Missouri City, TX
STEERING
STEERING NOT RETURN TO CENTER. DEALER DIAGNOSED STEERING GEAR NEEDING REPLACEMENT. DANGEROUS ON TURNING ON A CORNER AS HAVE TO PULL WHEEL BACK TO CENTER MANUALLY.
NHTSA complaint #11746937 — an unverified report by a vehicle owner.
Gonzales, LA
STEERING
There's a very common issue with these vehicles where the steering rack breaks and causes a number of issues including a clunking noise when driving over bumps and a rattle in steering wheel when turning left and right. However the most important and dangerous issue is that the steering wheel stops returning to center after making a turn. The steering wheel will move about 1/2 of the way back to center and then just stop and I have to manually turn it the rest of the way. You can imagine how dangerous this could be if someone doesn't realize what's happening and the car continues turning and goes into oncoming traffic. I have to manually turn the steering wheel back to center to avoid the car veering into the oncoming lane of traffic after making a turn. GM can fix it by replacing the rack, but it's a $4k repair and will happen again after replacing it.
NHTSA complaint #11727181 — an unverified report by a vehicle owner.
at 50,000 milesMountain View, CA
ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Bolt EUV. The contact stated that while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the seat belt warning chime failed to function when the seat belt was not fastened. Additionally, the instrument panel became inoperable while attempting to reverse, and the rearview camera failed to function properly. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was then taken to the dealer, where it was diagnosed, and it was determined that the radio system and instrument panel screen had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
NHTSA complaint #11721037 — an unverified report by a vehicle owner.
Oakley, CA
STEERING
Steering has been become stiff at lower speeds and does not return to center. There is also a knocking noise when making turns. Chevrolet dealer has indicated that the steering rack/gear needs to be replaced. Vehicle is at 115,000 miles, and the problem started happening around 112,000 miles. Although the vehicle does have a lot of miles, I've owned vehicles way past 200,000 miles and have never had to replace a steering rack at a cost of over $3,000.
NHTSA complaint #11691594 — an unverified report by a vehicle owner.
Sewell, NJ
VEHICLE SPEED CONTROL
On Thursday, August 14th, while pulling into a parking space my car accellerated speed by itself and the engine sounded like it was reving up loud. I had to slam the brakes to get the car to stop. i narrowly missed hitting two other vehicles.
NHTSA complaint #11681299 — an unverified report by a vehicle owner.
Sewell, NJ
UNKNOWN OR OTHER
On Thursday, August 14th, while pulling into a parking space my car accellerated speed by itself and the engine sounded like it was reving up loud. I had to slam the brakes to get the car to stop. i narrowly missed hitting two other vehicles.
NHTSA complaint #11681299 — an unverified report by a vehicle owner.
Sewell, NJ
ENGINE
On Thursday, August 14th, while pulling into a parking space my car accellerated speed by itself and the engine sounded like it was reving up loud. I had to slam the brakes to get the car to stop. i narrowly missed hitting two other vehicles.
NHTSA complaint #11681299 — an unverified report by a vehicle owner.
San Marcos, CA
UNKNOWN OR OTHER
On Wednesday, July 30, 2025, while driving home from routine shopping errands, I suddenly heard a loud “pop” from above the vehicle. Importantly, there was no collision, no debris, no road hazard, and no indication that anything had struck the vehicle. I was not involved in any incident that could have caused external damage. When I pulled into my garage and inspected the vehicle, I immediately noticed severe damage to the sunroof: Multiple large cracks radiating across the glass Shattered and fractured areas near the center A small hole in the glass with loose shards visibly protruding outward, suggesting that the force originated from inside the panel Loose glass pieces resting above the interior fabric sunroof shade, which fortunately prevented debris from falling into the cabin The outward-facing damage pattern is critical: it clearly indicates the sunroof did not break due to an object hitting it from the outside, but rather due to internal pressure, stress, or a structural failure in the glass—likely a manufacturing defect or flaw in materials. I documented the damage with both photos and video from above the sunroof, capturing the direction of the glass break and the area affected. This was an unprovoked, spontaneous failure under normal driving conditions and poses a serious safety concern. Given these facts—lack of impact, direction of the force, supporting evidence, and the coverage of my extended warranty—this should reasonably be considered a warranty-covered issue due to product defect or failure. I brought my vehicle to my nearest Chevrolet dealership on Saturday 8/1 for their inspection. No action on their part was taken. Follow-up with the service manager confirmed they would not fix / non warranty issue. Driving home from the service appointment, shards of glass broke loose from the sunroof. This created an immediate and serious driving hazard—not only to me and my passengers, but to other drivers and potentially even pedestrians.
NHTSA complaint #11679178 — an unverified report by a vehicle owner.
Williston, VT
FORWARD COLLISION AVOIDANCE: WARNINGS
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
NHTSA complaint #11676189 — an unverified report by a vehicle owner.
Williston, VT
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
NHTSA complaint #11676189 — an unverified report by a vehicle owner.
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
NHTSA complaint #11676189 — an unverified report by a vehicle owner.
Tuscaloosa, AL
STEERING
Steering wheel would bind up when returning to center after turning, requiring sudden additional force to go in the intended direction. Occurred on a regular basis, verified by the dealer and required steering gear replacement. Steering was also generally stiffer than normal.
NHTSA complaint #11672359 — an unverified report by a vehicle owner.
Huntersville, NC
STEERING
steering wheel does not return to center after a turn. I have to force center the wheel after a turn. This is a common issue known to bolt euv owners online and should be a recall by the manufacturer due to poor steering rack build.
NHTSA complaint #11668624 — an unverified report by a vehicle owner.
Scott Depot, WV
STEERING
Steering does not return to center after making turns at slower speeds. Upon reviewing complaints from numerous other Chevrolet Bolt owners it appears to be a faulty steering rack that needs to be replaced.
NHTSA complaint #11665233 — an unverified report by a vehicle owner.
Pioneer, CA
STEERING
The steering does not return to center at lower speeds. This appears to be a very common problem affecting these cars after about 40k miles due to faulty part. Repair can cost $3k. Worried that the steering could lock up and cause an accident. My wife didn't even notice until I drove her car and brought it up. Some people could be driving for years without knowing.
NHTSA complaint #11663302 — an unverified report by a vehicle owner.
Bainbridge Island, WA
FUEL/PROPULSION SYSTEM
On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I was advised the replacement battery would arrive by January 28, 2025, and installation would take approximately two days. As of today, March 19, 2025—62 days after delivering my vehicle to GM—I have received neither an update nor an estimated timeline for repair completion. During a follow-up call earlier this month, Bill Pierre Chevrolet reiterated they have no ETA and suggested I inquire again at the end of the month, though they expressed uncertainty about when the issue might be resolved due to GM's backlog of replacement batteries. Given the length of this delay and continued uncertainty, I am requesting an immediate update and clear guidance regarding the expected completion date for my vehicle’s battery replacement. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11649345 — an unverified report by a vehicle owner.
Lewis Center, OH
STEERING
The steering feels like it's grinding when reaching 60mph. If the wheel is turned left of center, roughly between 11 o'clock and 12 o'clock it will start grinding. If moved from that position, the grinding stops. GM says the part is out of warranty. The vehicle has 41,000 miles and the cost to repair is $7000. I see many others with the same problem. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The failed component is the steering gearbox assembly Q: How was your safety or the safety of others put at risk? A: The problem was diagnosed by the dealership before complete failure. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem is reproducible by the Chevy Dealership. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No
NHTSA complaint #11641899 — an unverified report by a vehicle owner.
Cambridge, WI
UNKNOWN OR OTHER
The windshield fluid when used, goes into the cabin. It is made with toxic substances that can affect the people inside the car. Pregnant women, infants and people with respiratory problems are more affected.
NHTSA complaint #11637764 — an unverified report by a vehicle owner.