FaultScore

FaultScore report

2023 Chevrolet Bolt EUV problems

Owners have filed 175 complaints about the 2023 Chevrolet Bolt EUV with NHTSA between 2022 and 2026. The largest single group is the driver assist & collision avoidance.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

175

Complaints

23

Crashes reported

1

Fires reported

8

Injuries reported

5,000 mi

Median mileage at failure

Half of reported failures happened before this

93%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What breaks on a 2023 Chevrolet Bolt EUV

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

10 crashes, 0 fires · median 1,506 mi

1 crashes, 1 fires · median 3,350 mi

Steering 21 12.0%

1 crashes, 0 fires

3 crashes, 0 fires · median 5,000 mi

Lights 12 6.9%

2 crashes, 0 fires

1 crashes, 0 fires

Brakes 11 6.3%

3 crashes, 0 fires

Other & Unspecified 9 5.1%
Transmission & Drivetrain 9 5.1%

1 crashes, 0 fires · median 28,000 mi

Windows, Mirrors & Wipers 3 1.7%

Median failure at 45,000 miles

Engine & Cooling 3 1.7%

1 crashes, 0 fires · median 5,000 mi

Seats 2 1.1%
Airbags 2 1.1%
Seat Belts 1 0.6%
Body & Structure 1 0.6%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 20 40.0%
Adaptive Cruise Control 11 22.0%
Warnings 7 14.0%
Assist 5 10.0%
12V/24V/48V Battery 3 6.0%
Blind Spot Detection 2 4.0%
Software 1 2.0%
Warning 1 2.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 7.1%
1,000 – 9,999 miles 8 57.1%
10,000 – 24,999 miles 1 7.1%
25,000 – 49,999 miles 4 28.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2022 peak 14 Aug 2026

Recalls on the 2023 Chevrolet Bolt EUV

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023486 1,241 units in Canada

Electrical

Issue: The portable charging cord included with certain vehicles could have incorrect software. As a result, if the ground connection is lost during charging, the portable charging cord may not stop charging the vehicle. Safety Risk: A charging cord that isn't grounded could create a risk of injury from an electric shock. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect the portable charging cord, and replace it if necessary. General Motors recommends not to use the portable charging cord until it has been inspected.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Asheville, NC Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was taking a left turn from [XXX] onto [XXX] in the outer (right) lane. As I was exiting the turn, the AEB went off suddenly without warning -- the car came to a sudden and complete stop. There were no cars or obstacles in the road ahead of us in either lane and so it is unclear what would cause the braking event. Due to the sudden stop, a man driving a moped was not able to stop in time--he was able to swerve to avoid a head on collision, but he collided with our rear passenger bumper. While, fortunately, there were no injuries, both vehicles sustained minor damage. This is the second incident of "phantom braking" I have experienced with this car. The first incident was within the first year of owning it driving on a 35 MPH road when it mistakenly thought a car was veering into our lane (oncoming traffic) -- in this case the phantom braking was brief and did not bring the vehicle to a stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757057 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

STEERING

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

LANE DEPARTURE: ASSIST

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Thousand Oaks, CA Crash

LANE DEPARTURE: BLIND SPOT DETECTION

The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.

NHTSA complaint #11635144 — an unverified report by a vehicle owner.

Thousand Oaks, CA Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.

NHTSA complaint #11635144 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Durham, NC

STEERING

After completing a turn, the car's steering wheel does not fully return to center. It remains at 30 degrees under 10mph, 10-15 degrees at 20mph. Dealer has claimed it is behaving as intended.

NHTSA complaint #11758965 — an unverified report by a vehicle owner.

Asheville, NC Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was taking a left turn from [XXX] onto [XXX] in the outer (right) lane. As I was exiting the turn, the AEB went off suddenly without warning -- the car came to a sudden and complete stop. There were no cars or obstacles in the road ahead of us in either lane and so it is unclear what would cause the braking event. Due to the sudden stop, a man driving a moped was not able to stop in time--he was able to swerve to avoid a head on collision, but he collided with our rear passenger bumper. While, fortunately, there were no injuries, both vehicles sustained minor damage. This is the second incident of "phantom braking" I have experienced with this car. The first incident was within the first year of owning it driving on a 35 MPH road when it mistakenly thought a car was veering into our lane (oncoming traffic) -- in this case the phantom braking was brief and did not bring the vehicle to a stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757057 — an unverified report by a vehicle owner.

Round Lake, IL

STEERING

When driving and turning, the steering wheel does not come back to center and the car keeps turning after releasing the steering wheel causing the car to veer off the road if not turned back manually. This is very unexpected and an unsuspecting driver might not realize this until too late. I am in the process of contacting the dealer I bought the car from. But, searching the internet it seems to be a know problem.

NHTSA complaint #11756146 — an unverified report by a vehicle owner.

Alexandria, VA

STEERING

Steering gear box failure diagnosis from dealer

NHTSA complaint #11755554 — an unverified report by a vehicle owner.

New Braunfels, TX

STEERING

Steering fails to return to center after turning. This is unexpected behavior and creates a danger when turning and releasing the steering wheel. There are no warnings or messages that coincide with this issue.

NHTSA complaint #11754266 — an unverified report by a vehicle owner.

Miami, FL

STEERING

The steering is heavier on the car and does not return to center after turning. This causes danger while driving if someone cuts off in front of me or I have to stop suddenly due to an animal or any other conditions. I am also assuming this will be dangerous to drive in wet weather as well. I took it to the dealer to check it, and it was diagnosed as a failing steering system; the rack and pinion need to be replaced.

NHTSA complaint #11753794 — an unverified report by a vehicle owner.

Alhambra, CA

ELECTRICAL SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction may have reduced the vehicle’s stability and traction assistance, which could increase the risk of losing control while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? I have taken the vehicle to the dealer three times. The first time, the dealer replaced the battery. The second time, the dealer installed a software update. The third time, they were unable to reproduce the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the dealer. No inspection by police, insurance representatives, or other third parties has occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The Service ESC warning first appeared while driving on July 19, 2026 and May 22, 2026. I did notice the service light turn on before then, but do not have a picture to send at this time.

NHTSA complaint #11752728 — an unverified report by a vehicle owner.

Alhambra, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction may have reduced the vehicle’s stability and traction assistance, which could increase the risk of losing control while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? I have taken the vehicle to the dealer three times. The first time, the dealer replaced the battery. The second time, the dealer installed a software update. The third time, they were unable to reproduce the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the dealer. No inspection by police, insurance representatives, or other third parties has occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The Service ESC warning first appeared while driving on July 19, 2026 and May 22, 2026. I did notice the service light turn on before then, but do not have a picture to send at this time.

NHTSA complaint #11752728 — an unverified report by a vehicle owner.

Lodi, CA

STEERING

Rattling noise started coming from the steering wheel, it can be felt through the steering wheel. Doing an inspection it's coming from the the U joint area and steering wheel. The steering wheel also doesn't properly turn back into place when turning at lower speeds. Issue started around 40k miles. Searching the online the issue lots of people are having the same issue. Per Chevy Dealership, In need of roughly $2,850 repair parts are Steering Gear, Steering Shaft, Steering ujoin

NHTSA complaint #11751103 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

STEERING

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

LANE DEPARTURE: ASSIST

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Fort Worth, TX

STEERING

I have a 2023 Chevy Bolt EUV, and I'm experiencing a steering issue. When making left or right turn, the steering wheel does not return to center automatically. This problem has been present since the beginning, and it has gradually been getting worse.

NHTSA complaint #11741046 — an unverified report by a vehicle owner.

Beaverton, OR

VEHICLE SPEED CONTROL

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

NHTSA complaint #11740412 — an unverified report by a vehicle owner.

Beaverton, OR

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

NHTSA complaint #11740412 — an unverified report by a vehicle owner.

Beaverton, OR

BACK OVER PREVENTION: WARNINGS

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

NHTSA complaint #11740412 — an unverified report by a vehicle owner.

Nixa, MO

STEERING

Steering wheel does not return to center; likely due to failing steering gear or rack due to faulty lubrication at factory.

NHTSA complaint #11736201 — an unverified report by a vehicle owner.

Oklahoma City, OK

STEERING

Steering rack failure (wheel does not return to center, crunchy steering with increasingly more resistance over time).

NHTSA complaint #11731208 — an unverified report by a vehicle owner.

La Canada Flintridge, CA

STEERING

Steering gear assembly malfunction. Internal rack & pinion failure is present. Rack is binding/seized. When making a turn on the vehicle, the steering wheel does not return to center, creating a highly dangerous situation where if the steering wheel is not manually returned to center it can cause a motor vehicle accident. In other words, once a turn is initiated the car will remain in a turned state unless the steering wheel is wrestled with to return to traveling in a straight line. The problem has been reproduced and confirmed by an independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representative, or others outside of an independent service center. There were no warning lamps, messages, or other symptoms of the problem prior the failure. The failure appeared starting at about 25,000 miles and gradually became worse to just under 40,000 miles which is the mileage on the car now.

NHTSA complaint #11720568 — an unverified report by a vehicle owner.

Plymouth, MI

UNKNOWN OR OTHER

Rear backup camera cuts out periodically while using. Multiple reports of this issue in online discussion groups.

NHTSA complaint #11719841 — an unverified report by a vehicle owner.

at 28,000 miles Hyattsville, MD

POWER TRAIN

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while the vehicle was parked, the message "Service Transmission - Unauthorized Shift" was displayed. While attempting to shift into drive(D), the gear shifter failed to move to the intended selection. The contact stated that a tow truck arrived and while loading the vehicle onto the flatbed, the driver attempted to shift into neutral (N), but the transmission failed to respond. The vehicle was towed to a dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

NHTSA complaint #11719466 — an unverified report by a vehicle owner.

Thousand Oaks, CA, CA

ELECTRICAL SYSTEM

The radio amplifier is mounted in the rear trunk wheel well attached to the bottom, along with the subwoofer assembly. Under the amplifier is a small drain. My trunk leaked during the rain and shorted out the amplifier. This shut off all communication noise in car. No noise from blinkers or warnings of dangerous situations. According to AI, "The 2023 Chevy Bolt EV shares the same basic body structure and rear hatch design as earlier models (2017–2020), and there is no confirmed evidence that the trunk seal was redesigned or improved to prevent water intrusion. Despite a known issue with water leaks into the trunk—often due to voids in seam sealer or compromised tailgate gaskets—General Motors issued a service bulletin (18-NA-182) that applied only to 2017–2020 models. However, owners of 2022 and 2023 models have reported identical leaks, with water pooling in the rear cargo area and damaging components like the amplifier located in the spare tire well." Remember, when the amplifier goes out, every warning signal goes out, as well as radio and hand free operation of cell phones.

NHTSA complaint #11718978 — an unverified report by a vehicle owner.

Thousand Oaks, CA, CA

LANE DEPARTURE: BLIND SPOT DETECTION

The radio amplifier is mounted in the rear trunk wheel well attached to the bottom, along with the subwoofer assembly. Under the amplifier is a small drain. My trunk leaked during the rain and shorted out the amplifier. This shut off all communication noise in car. No noise from blinkers or warnings of dangerous situations. According to AI, "The 2023 Chevy Bolt EV shares the same basic body structure and rear hatch design as earlier models (2017–2020), and there is no confirmed evidence that the trunk seal was redesigned or improved to prevent water intrusion. Despite a known issue with water leaks into the trunk—often due to voids in seam sealer or compromised tailgate gaskets—General Motors issued a service bulletin (18-NA-182) that applied only to 2017–2020 models. However, owners of 2022 and 2023 models have reported identical leaks, with water pooling in the rear cargo area and damaging components like the amplifier located in the spare tire well." Remember, when the amplifier goes out, every warning signal goes out, as well as radio and hand free operation of cell phones.

NHTSA complaint #11718978 — an unverified report by a vehicle owner.

Thousand Oaks, CA, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

The radio amplifier is mounted in the rear trunk wheel well attached to the bottom, along with the subwoofer assembly. Under the amplifier is a small drain. My trunk leaked during the rain and shorted out the amplifier. This shut off all communication noise in car. No noise from blinkers or warnings of dangerous situations. According to AI, "The 2023 Chevy Bolt EV shares the same basic body structure and rear hatch design as earlier models (2017–2020), and there is no confirmed evidence that the trunk seal was redesigned or improved to prevent water intrusion. Despite a known issue with water leaks into the trunk—often due to voids in seam sealer or compromised tailgate gaskets—General Motors issued a service bulletin (18-NA-182) that applied only to 2017–2020 models. However, owners of 2022 and 2023 models have reported identical leaks, with water pooling in the rear cargo area and damaging components like the amplifier located in the spare tire well." Remember, when the amplifier goes out, every warning signal goes out, as well as radio and hand free operation of cell phones.

NHTSA complaint #11718978 — an unverified report by a vehicle owner.

Clearfield, UT

STEERING

Turn Signal no longer returns to the original position after making a turn.

NHTSA complaint #11718271 — an unverified report by a vehicle owner.