FaultScore report

2023 Chevrolet Bolt EUV problems

Owners have filed 184 complaints about the 2023 Chevrolet Bolt EUV with NHTSA between 2022 and 2026. The largest single group is the driver assist & collision avoidance.

—

Not graded

Too few complaints, too short a model run, or older than 1993 — the year the federal file can first describe fairly.

How this is worked out

The numbers

184

Complaints

26

Crashes reported

1

Fires reported

8

Injuries reported

5,000 mi

Median mileage at failure

Half of reported failures happened before this

93%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

1

Safety recalls

0 US, 1 Canadian

What breaks on a 2023 Chevrolet Bolt EUV

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

12 crashes, 0 fires · median 1,506 mi

1 crashes, 1 fires · median 3,350 mi

Steering 24 13.0%

1 crashes, 0 fires

3 crashes, 0 fires · median 5,000 mi

Lights 12 6.5%

2 crashes, 0 fires

1 crashes, 0 fires

Brakes 11 6.0%

3 crashes, 0 fires

1 crashes, 0 fires

1 crashes, 0 fires · median 28,000 mi

Windows, Mirrors & Wipers 3 1.6%

Median failure at 45,000 miles

Engine & Cooling 3 1.6%

1 crashes, 0 fires · median 5,000 mi

Seats 2 1.1%
Airbags 2 1.1%
Seat Belts 1 0.5%
Body & Structure 1 0.5%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 22 40.7%
Adaptive Cruise Control 11 20.4%
Warnings 9 16.7%
Assist 5 9.3%
12V/24V/48V Battery 3 5.6%
Blind Spot Detection 2 3.7%
Software 1 1.9%
Warning 1 1.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 7.1%
1,000 – 9,999 miles 8 57.1%
10,000 – 24,999 miles 1 7.1%
25,000 – 49,999 miles 4 28.6%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2023 Chevrolet Bolt EUV SUV FWD

Frontal crash test

Side barrier crash test of a 2023 Chevrolet Bolt EUV SUV FWD

Side barrier crash test

Side pole crash test of a 2023 Chevrolet Bolt EUV SUV FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2023 Chevrolet Bolt EUV SUV FWD
10.7% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2022 peak 14 Sep 2026

Recalls on the 2023 Chevrolet Bolt EUV

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023486 1,241 units in Canada

Electrical

Issue: The portable charging cord included with certain vehicles could have incorrect software. As a result, if the ground connection is lost during charging, the portable charging cord may not stop charging the vehicle. Safety Risk: A charging cord that isn't grounded could create a risk of injury from an electric shock. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect the portable charging cord, and replace it if necessary. General Motors recommends not to use the portable charging cord until it has been inspected.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

North East, MD Crash

UNKNOWN OR OTHER

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint #11760626 — an unverified report by a vehicle owner.

North East, MD Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint #11760626 — an unverified report by a vehicle owner.

North East, MD Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint #11760626 — an unverified report by a vehicle owner.

Asheville, NC Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was taking a left turn from [XXX] onto [XXX] in the outer (right) lane. As I was exiting the turn, the AEB went off suddenly without warning -- the car came to a sudden and complete stop. There were no cars or obstacles in the road ahead of us in either lane and so it is unclear what would cause the braking event. Due to the sudden stop, a man driving a moped was not able to stop in time--he was able to swerve to avoid a head on collision, but he collided with our rear passenger bumper. While, fortunately, there were no injuries, both vehicles sustained minor damage. This is the second incident of "phantom braking" I have experienced with this car. The first incident was within the first year of owning it driving on a 35 MPH road when it mistakenly thought a car was veering into our lane (oncoming traffic) -- in this case the phantom braking was brief and did not bring the vehicle to a stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757057 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

STEERING

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Providence Forge, VA

STEERING

The electric power steering / steering gear assembly exhibits mechanical binding ("sticky steering") and completely fails to return to center. When going around a curve in the road, the steering wheel "memorizes" or holds the turned angle and will not unwind or self-center like it used to and as I would expect it to. I'm having to apply continuous, deliberate manual counter-steering to bring the vehicle back to straight. The steering also has a distinct "notchy" or sticking sensation when making small steering adjustments that make clear audible clicking or knocking sounds at lower speeds. The issue began intermittently from my recollection around early 2026 and has grown progressively worse. It's most certainly progressed to feeling like a serious safety hazard by potentially causing significant driver fatigue, over-correction, and difficulty maintaining lane discipline, increasing the risk of lane departure or an inability to complete emergency evasive maneuvers. I will have a teenage driver soon and would not feel comfortable with her driving this vehicle in its current state. I verified that all "driver assistance" features were disabled and were not the cause of the mechanical resistance. No warning lights or error codes have illuminated. I need to get it fixed, but for the time being, the vehicle and its original steering components are available for inspection if that is useful.

NHTSA complaint #11762966 — an unverified report by a vehicle owner.

Nashville, TN

STEERING

The electric power steering (EPS) rack has developed an internal binding at times, causing the steering wheel to sometimes fail to naturally return to the center position after completing both low-speed and highway-rate turns. Instead of self-centering, the wheel holds its turned angle, forcing me to manually pull it back to straight-line navigation. This creates a serious safety hazard, as it requires unnatural steering corrections and can lead to overcorrection or unintended lane departure. No warning lights or diagnostic trouble codes (DTCs) have appeared on the dashboard. This is a well-documented issue across Chevrolet Bolt EV and EUV models. Dozens of owners on public forums and in existing NHTSA complaint filings report identical symptoms—often occurring between 30,000 and 60,000 miles—where internal gear binding or degraded factory lubrication inside the steering rack requires a complete, costly rack-and-pinion replacement to resolve safely.

NHTSA complaint #11761717 — an unverified report by a vehicle owner.

Stafford, VA

POWER TRAIN

Steering Rack: The internal components of the rack bind up and create heavy resistance, causing the wheel to lock into a turned position rather than gliding back on its own to maintain control. This issue forces you to manually pull the steering wheel back straight after every turn, making high-speed and everyday driving unpredictable and dangerous. Power train: The powertrain is loose when moving forward and backward potentially causing a risk to others when leaving the vehicle in park.

NHTSA complaint #11761423 — an unverified report by a vehicle owner.

Stafford, VA

STEERING

Steering Rack: The internal components of the rack bind up and create heavy resistance, causing the wheel to lock into a turned position rather than gliding back on its own to maintain control. This issue forces you to manually pull the steering wheel back straight after every turn, making high-speed and everyday driving unpredictable and dangerous. Power train: The powertrain is loose when moving forward and backward potentially causing a risk to others when leaving the vehicle in park.

NHTSA complaint #11761423 — an unverified report by a vehicle owner.

North East, MD Crash

UNKNOWN OR OTHER

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint #11760626 — an unverified report by a vehicle owner.

North East, MD Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint #11760626 — an unverified report by a vehicle owner.

North East, MD Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint #11760626 — an unverified report by a vehicle owner.

Pasadena, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

Was initially stopped at a red light heading northbound while in the right turn lane. The cross street had two lanes of traffic heading in each direction separated by a median divider to the west and a left turn lane to the east. After cross traffic cleared from the nearest eastbound lane, but cars continuing to travel in the far eastbound lane, I began a ‘right turn on red’ into the nearest eastbound lane. Somewhere near, but short of completing the entire 90° turn, the AEB system violently slammed on the brakes causing strong vibrations like I had hit or been hit by another car. My estimated speed at the time was approx. 15 mph. Not positive, but I believe the collision alert beeped and red dot HUD activated at the same time indicating an impending collision. Believing I had been hit, I think I applied the brake pedal to ensure the vehicle completely stopped rolling. After visually checking my surroundings, I saw no other vehicles, pedestrians, or objects anywhere near or around my vehicle. Concerned I had possibly run over something instead, I slowly proceeded forward to visually check the road surface to see if anything was in the road behind. The vehicle operated normally, I saw no debris, and pulled over to the side of the road to visually check for damage. Seeing none, I continued my travel without further incident. The vehicle has not been inspected or has the problem been reproduced, but it is available upon request. This is the first occurrence of phantom breaking since owning the vehicle for the past 10 months and there have been no prior symptoms or related problems. In this case the lane I entered was free of traffic. If instead I had pulled into a gap in traffic that would otherwise have been sufficient to safely merge into, my sudden and unexpected stop could have easily caused oncoming traffic to hit me from behind.

NHTSA complaint #11759774 — an unverified report by a vehicle owner.

Pasadena, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Was initially stopped at a red light heading northbound while in the right turn lane. The cross street had two lanes of traffic heading in each direction separated by a median divider to the west and a left turn lane to the east. After cross traffic cleared from the nearest eastbound lane, but cars continuing to travel in the far eastbound lane, I began a ‘right turn on red’ into the nearest eastbound lane. Somewhere near, but short of completing the entire 90° turn, the AEB system violently slammed on the brakes causing strong vibrations like I had hit or been hit by another car. My estimated speed at the time was approx. 15 mph. Not positive, but I believe the collision alert beeped and red dot HUD activated at the same time indicating an impending collision. Believing I had been hit, I think I applied the brake pedal to ensure the vehicle completely stopped rolling. After visually checking my surroundings, I saw no other vehicles, pedestrians, or objects anywhere near or around my vehicle. Concerned I had possibly run over something instead, I slowly proceeded forward to visually check the road surface to see if anything was in the road behind. The vehicle operated normally, I saw no debris, and pulled over to the side of the road to visually check for damage. Seeing none, I continued my travel without further incident. The vehicle has not been inspected or has the problem been reproduced, but it is available upon request. This is the first occurrence of phantom breaking since owning the vehicle for the past 10 months and there have been no prior symptoms or related problems. In this case the lane I entered was free of traffic. If instead I had pulled into a gap in traffic that would otherwise have been sufficient to safely merge into, my sudden and unexpected stop could have easily caused oncoming traffic to hit me from behind.

NHTSA complaint #11759774 — an unverified report by a vehicle owner.

Durham, NC

STEERING

After completing a turn, the car's steering wheel does not fully return to center. It remains at 30 degrees under 10mph, 10-15 degrees at 20mph. Dealer has claimed it is behaving as intended.

NHTSA complaint #11758965 — an unverified report by a vehicle owner.

Asheville, NC Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was taking a left turn from [XXX] onto [XXX] in the outer (right) lane. As I was exiting the turn, the AEB went off suddenly without warning -- the car came to a sudden and complete stop. There were no cars or obstacles in the road ahead of us in either lane and so it is unclear what would cause the braking event. Due to the sudden stop, a man driving a moped was not able to stop in time--he was able to swerve to avoid a head on collision, but he collided with our rear passenger bumper. While, fortunately, there were no injuries, both vehicles sustained minor damage. This is the second incident of "phantom braking" I have experienced with this car. The first incident was within the first year of owning it driving on a 35 MPH road when it mistakenly thought a car was veering into our lane (oncoming traffic) -- in this case the phantom braking was brief and did not bring the vehicle to a stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757057 — an unverified report by a vehicle owner.

Round Lake, IL

STEERING

When driving and turning, the steering wheel does not come back to center and the car keeps turning after releasing the steering wheel causing the car to veer off the road if not turned back manually. This is very unexpected and an unsuspecting driver might not realize this until too late. I am in the process of contacting the dealer I bought the car from. But, searching the internet it seems to be a know problem.

NHTSA complaint #11756146 — an unverified report by a vehicle owner.

Alexandria, VA

STEERING

Steering gear box failure diagnosis from dealer

NHTSA complaint #11755554 — an unverified report by a vehicle owner.

New Braunfels, TX

STEERING

Steering fails to return to center after turning. This is unexpected behavior and creates a danger when turning and releasing the steering wheel. There are no warnings or messages that coincide with this issue.

NHTSA complaint #11754266 — an unverified report by a vehicle owner.

Miami, FL

STEERING

The steering is heavier on the car and does not return to center after turning. This causes danger while driving if someone cuts off in front of me or I have to stop suddenly due to an animal or any other conditions. I am also assuming this will be dangerous to drive in wet weather as well. I took it to the dealer to check it, and it was diagnosed as a failing steering system; the rack and pinion need to be replaced.

NHTSA complaint #11753794 — an unverified report by a vehicle owner.

Alhambra, CA

ELECTRICAL SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction may have reduced the vehicle’s stability and traction assistance, which could increase the risk of losing control while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? I have taken the vehicle to the dealer three times. The first time, the dealer replaced the battery. The second time, the dealer installed a software update. The third time, they were unable to reproduce the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the dealer. No inspection by police, insurance representatives, or other third parties has occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The Service ESC warning first appeared while driving on July 19, 2026 and May 22, 2026. I did notice the service light turn on before then, but do not have a picture to send at this time.

NHTSA complaint #11752728 — an unverified report by a vehicle owner.

Alhambra, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction may have reduced the vehicle’s stability and traction assistance, which could increase the risk of losing control while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? I have taken the vehicle to the dealer three times. The first time, the dealer replaced the battery. The second time, the dealer installed a software update. The third time, they were unable to reproduce the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the dealer. No inspection by police, insurance representatives, or other third parties has occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The Service ESC warning first appeared while driving on July 19, 2026 and May 22, 2026. I did notice the service light turn on before then, but do not have a picture to send at this time.

NHTSA complaint #11752728 — an unverified report by a vehicle owner.

Lodi, CA

STEERING

Rattling noise started coming from the steering wheel, it can be felt through the steering wheel. Doing an inspection it's coming from the the U joint area and steering wheel. The steering wheel also doesn't properly turn back into place when turning at lower speeds. Issue started around 40k miles. Searching the online the issue lots of people are having the same issue. Per Chevy Dealership, In need of roughly $2,850 repair parts are Steering Gear, Steering Shaft, Steering ujoin

NHTSA complaint #11751103 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

STEERING

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Sterling, VA Crash 1 injured

LANE DEPARTURE: ASSIST

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

NHTSA complaint #11743970 — an unverified report by a vehicle owner.

Fort Worth, TX

STEERING

I have a 2023 Chevy Bolt EUV, and I'm experiencing a steering issue. When making left or right turn, the steering wheel does not return to center automatically. This problem has been present since the beginning, and it has gradually been getting worse.

NHTSA complaint #11741046 — an unverified report by a vehicle owner.

Beaverton, OR

VEHICLE SPEED CONTROL

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

NHTSA complaint #11740412 — an unverified report by a vehicle owner.

Beaverton, OR

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

NHTSA complaint #11740412 — an unverified report by a vehicle owner.

Beaverton, OR

BACK OVER PREVENTION: WARNINGS

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

NHTSA complaint #11740412 — an unverified report by a vehicle owner.