98 of the
465 complaints filed about the Chevrolet Captiva
are about the engine —
21% of everything owners reported.
The worst model year for it is 2013.
My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.
NHTSA complaint #11714712 — an unverified report by a vehicle owner.
The Chevy Captiva I have has been in multiple shops and NOBODY knows why it randomly has electrical problems and all the locks go on and off while driving and the RPM speeds up and slows down all by itself. The engine and transmission has been replaced among other things in the vehicle. This is a hazard to myself and anybody on the road. It has been to multiple mechanics in my city and not one person can figure out why the car does this. The engine misfires while driving and I’ve almost been in multiple wrecks because the car genuinely has a mind of its own! How many more times does this need to happen before a serious accident. This vehicle needs to be recalled before a serious accident happens at only the fault of a vehicle that should have been recalled years ago!
NHTSA complaint #11644946 — an unverified report by a vehicle owner.
The contact owns a 2013 Chevrolet Captiva. The contact stated that the cruise control intermittently failed to operate as needed. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11524850 — an unverified report by a vehicle owner.
The contact owns a 2013 Chevrolet Captiva. The contact stated while driving at an unknown speed, the vehicle was making abnormal sounds. The dealer was contacted and stated that the vehicle was consuming an excessive amount of oil. The contact was informed to closely monitor the oil level. On another occasion, the vehicle stalled and was taken to an independent mechanic to be diagnosed. The contact was informed that the timing chain had failed and bent the valves. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and stated that the vehicle was no longer under warranty. No additional assistance was provided. The failure mileage was 103,416.
NHTSA complaint #11507305 — an unverified report by a vehicle owner.
My car suddenly started acting funny and was not running well while i was driving, when i got to a stop sign it totally died. It was towed to a shop and was totally out of oil, my car wasn't even 1500 miles over it's last oil change. The engine was totally ruined and needed to be replaced. THis again seems to be a common problem with these engines that they just go out using all the oil in the vehicle unexpectedly.
NHTSA complaint #11456662 — an unverified report by a vehicle owner.
The contact owns a 2014 Chevrolet Captiva. The contact stated that occasionally while his wife was stopped for either a traffic sign or traffic light, the engine would make a grinding noise. The contact stated that the vehicle was consuming a lot of engine oil, requiring constant refilling every week. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the timing chain replaced. The contact spoke with a dealer and asked if the VIN was under recall. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 115,000.
NHTSA complaint #11452893 — an unverified report by a vehicle owner.
WHEN TURNING THE IGNATION OFF, THE KEY WILL NOT TURN OFF, IT STAY'S IN THE OPEN POSITION KEEPING THE ELECTRICAL PART OF THE CAR FROM TURNING OFF, WHICH COULD CAUSE AN ELECTRIAL FIRE. I AM UNABLE TO REMOVE MY KEY FROM THE IGNATION, IT MAKES THE CAR BATTERY RUN DOWN, AND SOMETIMES THE WIRES SEEM TO GET HOT FROM THIS.
NHTSA complaint #11442715 — an unverified report by a vehicle owner.
Key gets stuck in ignition and takes many tries to get it out, even from day one of buying it. Was informed that was a "safety" feature provided by Chevy themselves. When shutting off the vehicle, everything dies out like the battery went completely dead and car won't start again. Have to play with battery wires and fuse box before I hear the car make any noise again. Was informed by more than one mechanic that there are GM recalls for the thermal cable, battery protective cable, and starter motors, but nothing for my VIN has popped up. Have found almost 100 other complaints on multiple sites and more than a dozen reported accidents due to this issue. Car sits at almost 98,000 miles now and it will not turn over for me. Recalls should be put out for the entirety of this model because I have met 2 other people who have had the exact same problem and were informed that the dealerships have refused to acknowledge prior recall or safety information.
NHTSA complaint #11421613 — an unverified report by a vehicle owner.
USSE TOO MUCH OIL, HAVE TO PUT 2 QUARTS IN BETWEEN OIL CHANGES, 3000 MILES. THE CAR WAS RUNNING SITTING AND THE CAR SHUT OFF. THEN WHEN WE LEFT THERE A LOT OF OIL ON THE PARKING LOT. A MESSAGE CAME ON AND IT SAID TO ADD OIL, WE PUT 3 QTS IN AND DROVE ABOUT 14 MILES AND THE CAR WAS OUT OF OIL
NHTSA complaint #11396579 — an unverified report by a vehicle owner.
PURCHASED CARE USED AT 76,000. CAR WENT FOR REPAIRS ONCE AFTER 4 MONTH OF OWNERSHIP, WAS JERKING. CAMSHAFT ACTUATOR WAS REPLACED AT THIS TIME. OIL CHANGE WAS DONE AT THIS TIME AS WELL. SIX MONTHS LATER CAR BEGINS TO JERK REPEATEDLY IN DRIVE AND REVERSE WHEN COMING TO A STOP OR IDLING, NO WARNING LIGHTS LIT. UPON INSPECTION WAS FOUND WITH NO OIL AT ALL. CAR WAS 3,500 INTO AN OIL CHANGE - BURNED THROUGH ALL OIL. SINCE RESEARCHING, THIS IS A VERY COMMON PROBLEM WITH THE 2.4 L ECO ENGINE, SAME AS CHEVY EQUINOX. ENGINE IS BEING REPAIRED, MAY NEED REPLACEMENT. VERY UPSETTING OWNING VEHICLE UNDER A YEAR, AND UNDER 100,000 MILES. CHEVY NEEDS TO ACKNOWLEDGE THIS MAJOR ISSUE WITH THE CAPTIVA.
NHTSA complaint #11386045 — an unverified report by a vehicle owner.
MY CAPTIVA LEAVES NO TRACE OF OIL ON THE GARAGE FLOOR BUT BURNS THROUGH OIL FAST ENOUGH I MUST ADD OIL BETWEEN OIL CHANGES. VEHICLE DOES NOT SMOKE SO I DON'T KNOW WHERE IT GOES. I KNOW SEVERAL OTHER PEOPLE WITH CAPTIVAS THAT HAVE HAD THE SAME PROBLEM AND SOME HAVE HAD THEIR MOTORS REPLACED. I CANT BELIEVE THERE IS NO RECALL ON SOMETHING TO DO WITH THE OIL ISSUE AS I KNOW OF AT LEAST 2 OTHER PEOPLE THAT PROBLEM. NOW I AM DEALING WITH A LEAKY RADIATOR AND HAVE MADE AN APPOINTMENT TO HAVE THAT FIXED. A 7 YEAR OLD CAR WITH JUST OVER 100K ON IT SHOULD NOT HAVE THESE PROBLEMS. IF I HADN'T CHECKED THE OIL, THE MOTOR NO DOUBT WOULD HAVE SEIZED UP GOING DOWN THE ROAD AND WHO KNOWS WHAT WOULD HAVE HAPPENED. I DON'T KNOW THE EXACT DATE THAT WE FINALLY HAD TO START ADDING OIL BUT IT HAS BEEN OVER A YEAR. I AM FINALLY TIRED OF HAVING TO CHECK OIL LIKE I OWN A 200K CAR.
NHTSA complaint #11384603 — an unverified report by a vehicle owner.
2014 CHEVROLET CAPTIVA SPORT LT MANIFOLD CRACKED CAUSING LEAK AND FUMES GOING INSIDE THE CAR. DOING RESEARCH I FOUND ARTICLE ABOUT THE CHEVROLET EQUINOX HAVING SAME ISSUE AND IT HAS A RECALL.
NHTSA complaint #11365278 — an unverified report by a vehicle owner.
WHEN STARTING THE VEHICLE IT'LL MAKE A ROUGH SOUND AND THE ENGINE WILL CUT OFF. O HAVE TO TURN ON THE IGNITION TWICE BEFORE DRIVING. THE VEHICLE HAS POOR POWER WHEN ACCELERATING. I'VE TOOK IT BACK TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
NHTSA complaint #11364601 — an unverified report by a vehicle owner.
MY VEHICLE WOULDN'T START, THOUGHT IT WAS THE BATTERY, WOULDN'T TAKE A JUMP, HAD TOWED TO MECHANIC, TOLD TIMING CHAIN BROKE, NEED A NEW, USED OR REBUILT ENGINE. IT ONLY HAS 84000 MILES ON IT, OIL CHANGES DONE REGULARLY, READ OTHER COMPLAINTS, SEEM VERY SIMULAR
NHTSA complaint #11364128 — an unverified report by a vehicle owner.
I HAVE A 2014 C. CAPTIVA AT 79K MILES, ONE SUNDAY ON MY WAY TO CHURCH, DRIVING ON THE HIGHWAY, I HEARD A POP AND THE CAR SHIFTED RIGHT AND SLOWED DOWN, I GET TO CHURCH AND THE SERPENTINE BELT CAME OFF, PUMP WAS LEAKING OIL ELECTRICAL SYSTEM SHUT DOWN. OVER $1200 IN REPAIR COST. A FEW MONTHS LATER P0430 ERROR CODE - CATALYTIC CONVERTER REPLACED, NEW BRAKES FRONT AND BACK. CAR HAS NOT BEEN RIGHT SINCE. PAST 4 MONTHS TRACTION CONTROL ISSUES. IF I HOLD MY FOOT ON BRAKE AT STOP SIGN, ALARM GOES OFF DASHBOARD LIGHTS UP: TRACTION CONTROL, ENGINE LIGHT AND STABILITRAK. THREE DIFFERENT MECHANICS LOOKED AT MY VEHICLE TO NO AVAIL. I TOOK IT TO MY CHEVY DEALER AND YESTERDAY WAS ADVISED MY CAR IS FINE DRIVE IT FOR 150 MILES. I GO OUT THIS MORNING AT 5:00 AM AND WHILE AT TRAFFIC LIGHT, (1.5 MILES) ALL LIGHTS BACK ON. WHATEVER THE ISSUE, CHEVY NEEDS TO THOROUGHLY CHECK TO SEE WHAT'S CAUSING THE ISSUE, THE WEATHER IS CHANGING. I'M JUST OVER 80K MILES AND I BELIEVE MY CAR HAS BEEN THROUGH THE EXTREME AND HAS YET TO BE BROKEN IN. ALL THESE OCCURENCES HAPPEND WITHIN 12 MONTHS. I LOVE THIS CAR AND HOPEFULLY CHEVY CAN GET TO THE ROOT OF MY ISSUES AS THEY ARE DIRECTLY RELATED TO THE ENGINE. 79K MILES MY CAR WENT TO A CHEVY DEALER WITH COMPLAINTS OF ENGINE . 80,547 MILES BACK IN FOR ENGINE REPAIRS. DIAGNOSIS 15 LOSS OF COMMUNICATION CODES AND LOW BATTERY VOLTAGE.
NHTSA complaint #11360374 — an unverified report by a vehicle owner.
CAR DID NOT EVEN HAVE 125K MILES ON IT AND IT STARTED KNOCKING. TOOK IT INTO MY LOCAL SHOP AND THEY SAID THAT THE RODS WERE KNOCKING AND THAT THE ENGINE WAS GOING. ENDED UP PUTTING IN A BRAND NEW CRATE MOTOR. I REMEMEBER A TIME WHEN CHEVY'S WOULD LAST FOR UP TO 200K MILES. I AM VERY DISAPPOINTED THAT I HAD TO SPEND ALL THAT MONEY ON A NEW MOTOR.
NHTSA complaint #11353823 — an unverified report by a vehicle owner.