34 of the
465 complaints filed about the Chevrolet Captiva
are about the transmission —
7% of everything owners reported.
The worst model year for it is 2014.
34
Complaints
7%
Share of all complaints
0
Crashes
0
Fires
Transmission & Drivetrain complaints by model year
My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.
NHTSA complaint #11714712 — an unverified report by a vehicle owner.
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
NHTSA complaint #11494028 — an unverified report by a vehicle owner.
The contact owns a 2014 Chevrolet Captiva. The contact stated that occasionally while his wife was stopped for either a traffic sign or traffic light, the engine would make a grinding noise. The contact stated that the vehicle was consuming a lot of engine oil, requiring constant refilling every week. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the timing chain replaced. The contact spoke with a dealer and asked if the VIN was under recall. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 115,000.
NHTSA complaint #11452893 — an unverified report by a vehicle owner.
The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened before today was about 2 weeks ago 12/21/2021. I tried starting the vehicle again and turning it off and it still wouldn't allow the key to release. My husband was able to get the key out the last after several hours. We will be scheduling an appointment with service center when an appointment becomes available to have it inspected. Based on research this has been an issue with captiva's in the past.
NHTSA complaint #11446193 — an unverified report by a vehicle owner.
AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK ENGINE LIGHTS. I HAVE TO PUT 2 QUARTS OF OIL IN EVERY 3000 MILES. THE VEHICLE HAS A ROUGH IDLE WHEN SITTING AND LACKS ACCELERATION. IT CONTINUES TO BURN OUT MY O2 SENSORS AND CAM SENSORS. THE DEALERSHIP I TOOK TOO FOR REGULAR SERVICE NEGLECTED TO ADDRESS THESE ISSUES TILL I FOUND OUT ABOUT THE CLASS ACTION SUIT ALREADY AGAINST THEM AND MY CAR BEING 4 QUARTS LOW ON OIL.
NHTSA complaint #11299952 — an unverified report by a vehicle owner.
CHECK ENGINE LIGHT CAME ON WHILE DRIVING;DEALER SAID TIMING CHAIN AND CAM ASSEMBLY NEEDED TO BE REPLACED $1750.TIMING CHAIN IS SUPPOSED TO LAST LIFE OF VEHICLE. DEALER AND CHEVY WILL NOT PROVIDE REASON IT OCCURED AT 69K MI OTHER THAN "IT HAPPENS". I ASKED IF ENGINE WAS 2.4L LEA, LAF ECOTRAIN COVERED IN 11/19 $42M CLASS ACTION SETTLEMENT. DEALER TOLD ME "DUAL OVERHEAD CAM". CHEVY/GM SAID 2.4L 4 CYLINDER. MANUAL STATES 2.4L LEA - 8TH CHARACTER(K) IN VIN TELLS THEM THIS.THEY WOULD NOT GIVE ME ANY INFO ON ELLEN BERMAN & DAYANA GUACH V GM CLASS ACTION & 2 OTHERS SETTLED NOV 2019 OR HOW TO FILE CLAIM. GM IS SUPPOSED TO IDENTIFY VEHICLES W/THIS ENGINE, INSTEAD THEY ARE STILL DENYING DEFECTS. WHEN ASKED ABOUT DEFECTIVE PISTON RINGS CAUSING CRANKCASE SEAL ISSUES RESULTING IN OIL OVERSPRAY CAUSING DAMAGE TO ENGINE, CAM, PRE-MATURE TIME CHAIN REPLACEMENT, ETC. I WAS TOLD THEY CAN'T SEE PISTON RINGS WITHOUT TAKING ENGINE APART. I INSISTED ON OIL CONSUMPTION STUDY. LAW SUIT STATES FAULTY PISTON RINGS IN 2.4L LEA CAUSE OIL OVERSPRAY DAMAGE TO ENGINE INCLUDING PRE-MATURE TIMING CHAIN REPLACEMENT -OIL DOESN'T LUBICATE REQUIRED PARTS. VEHICLE BOUGHT - BARLOW CHEVY, DELRAN, NJ WITH 12,500 MILES/PRE-OWNED CERTIFIED-PREVIOUSLY A FLEET VEHICLE. OIL CHANGED EVERY 4,100 MILES BASED ON OPW/OLM SYSTEMS. NO WARNING PRIOR TO CHECK ENGINE. REPAIRS COST $1,650-NO GUARANTEE OF FUTURE ENGINE DAMAGE ISSUES SETTLEMENT SAYS GM WILL REPAIR PISTON RINGS/DAMAGE,& INCREASE WARRANTY TO 10YR/120,000 AT NO COST & PROVID $4500 ABOVE SETTLEMENT TO CONSUMERS. THEY TOLD ME VEHICLE IS SAFE; SUIT SAYS - COULD CATCH FIRE OR JUST STOP CAUSING A REAR END COLLISION. I TRANSPORT 2 TODDLERS & DRIVE HWY. SETTLEMENT SAID GM KNEW OF DEFECTS SINCE 2009; NOT DISCLOSED TO BUYERS, NOT RECALLED, NO OFFER OF SUITABLE REPAIRS. GM & DEALER IN DIRECT VIOLATION OF SETTLEMENT. SAFETY ISSUE.
NHTSA complaint #11288315 — an unverified report by a vehicle owner.
GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.
NHTSA complaint #11287216 — an unverified report by a vehicle owner.
WENT TO THE DENTIST, GOT MY ROUTINE OIL CHANGE, THEN WENT TO THE DOCTOR, THEN VISITED A FRIEND. WHEN I LEFT MY FRIENDS HOUSE TO GET ON THE FREEWAY MY CAR SMELLED LIKE OIL BURNING- ENGINE LIGHT CAME ON, CHECK STABILITY LIGHT CAME ON, LOW OIL PRESSURE LIGHT CAME ON. I PULLED INTO A GAS STATION AND TURNED OFF ENGINE. MY FRIEND SENT ME PICTURES OF HER DRIVEWAY WHERE ALL MY OIL LEAKED OUT- AFTER HAVING THE VEHICLE TOWED- THE MECHANIC SAID THE REAR MAIN SEAL HAD BLOWN BECAUSE OF A PVC ISSUE. I CONTACTED THE DEALER BUT OF COURSE MY VIN ISN'T PART OF THE RECALL.
NHTSA complaint #11186772 — an unverified report by a vehicle owner.
SMELLED SOMETHING BURNING WHEN DROPPED KIDS OFF AT SCHOOL, ABOUT 2 MILES DOWN THE ROAD WHILE DRIVING, IT STARTED HESITATING AT THE STOP LIGHT. 1 MILE LATER AND STILL DRIVING DOWN THE HIGHWAY AT 40 MPH, IT STARTED MAKING A LOUD RATTLE NOISE AND ALL THE DASH LIGHTS CAME ON. LUCKILY, IT WAS 2 BLOCKS FROM HOME SO PULLED IN THE DRIVE AND NOTICED OIL ALL OVER. CHECKED THE OIL DIPSTICK AND HAD A HISSING SOUND WITH NO OIL READING ON THE STICK. EVERYTIME YOU START IT NOW, IT LEAKS OIL. TOOK IT TO MY MECHANIC AND HE SAID ITS A CLOGGED PVC WHICH BLEW THE REAR SEAL. MY CAR HAS 89,950 MILES ON IT
NHTSA complaint #11184697 — an unverified report by a vehicle owner.
OUR VEHICLE HAS ALL OF THE SYMPTOMS AND PROBLEMS ASSOCIATED WITH THE GM SPECIAL COVERAGE ADJUSTMENT 14882, DOCUMENT ID 4098165. HOWEVER, GM CLAIMS THAT OUR VEHICLE IS NOT COVERED BASED ON THE VIN. THIS ISSUE CAN CAUSE THE VEHICLE TO LOSE ALL OIL AND SHUT DOWN, DESTROY THE ENGINE, AND IN THE WORST CASE CATCH FIRE. IN MY WIFE'S CASE SHE WAS ABLE TO MAKE IT OFF THE HIGHWAY AND PARK BEFORE THE VEHICLE FULLY SHUT DOWN. THERE IS APPARENTLY A CLASS ACTION LAWSUIT GOING ON ABOUT THIS ITEM.
NHTSA complaint #11181090 — an unverified report by a vehicle owner.
BLEW THE REAR MAIN SEAL IN COLD WEATHER DUE TO CLOGGED PCV VALVE. GM SERVICE BULLETIN 14882 COVERS 2011-2013 WHY DOES IT NOT COVER MY 2014 SAME ENGINE SAME PROBLEM!!
NHTSA complaint #11171346 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE CONTACT PLACED THE KEY IN THE IGNITION, IT FAILED TO MOVE FROM THE ACC POSITION. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE CONTACT TURNED THE STEERING WHEEL AND JIGGLED THE GEAR SHIFT, THE VEHICLE WAS ABLE TO CRANK. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SULLIVAN-PARKHILL CHEVROLET CADILLAC (440 W. ANTHONY DR., CHAMPAIGN, IL 61822, (217)-351-4715) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11144896 — an unverified report by a vehicle owner.
KEY GETS STUCK, WILL ONLY TURN BACKWARDS TO THE ACC AND WILL NOT COME OUT. THIS HAPPENS WHEN PARKING THE CAR AND TURNING IT OFF. YOU HAVE TO PRAY WHEN PARKING THE CAR.
NHTSA complaint #11127986 — an unverified report by a vehicle owner.
CAPTIVA WILL STUTTER AND STALL UP CURVED HILLS AT 2000RPM IN DANGEROUS UNEXPECTED PLACES. WILL NOT THROW A CODE!!! IN ECO MODE AND AUTOMATIC DURING THE INCIDENTS. TOOK OUT OF ECO MODE AND RAISED TO 3000RPM TO PULL UP THE HILL. GAUGES FLAT LINED SEVERAL TIMES DURING THE INCIDENTS.
NHTSA complaint #11123915 — an unverified report by a vehicle owner.
ENGINE SPUTTERED, LURCHED FORWARD, THEN ALMOST DIED REPEATEDLY AT A STOPLIGHT. DROVE CAR HOME AS NO WARNING LIGHTS CAME ON AND MADE AN APPOINTMENT WITH MY MECHANIC. MECHANIC ADVISED TO DRIVE CAR TO THE SHOP. WHEN I STARTED THE CAR TO DRIVE THERE, SEVERAL ENGINE LIGHTS CAME ON STATING 'REDUCED ENGINE POWER' AND A STABILITRACK WARNING. THE CAR THEN DIED AND WOULD NOT START AGAIN. TOWED THE CAR TO THE SHOP AND WAS TOLD MY TIMING CHAIN SNAPPED AND DESTROYED THE ENGINE. 80K MILES ON THE CAR AND MY WARRANTY IS EXPIRED, SO NOW I'M PUTTING SEVERAL THOUSAND DOLLARS INTO A NEW ENGINE. HAVE HEARD OF SEVERAL OTHER ISSUES SIMILAR AT THE SAME MILEAGE.
NHTSA complaint #11119285 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CAME TO A SCREECHING HAULT AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (PINEGAR CHEVROLET BUICK GMC OF BRANSON, 163 ADAIR ROAD, BRANSON, MISSOURI 65616) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE "CHECK TRACTION CONTROL IMMEDIATELY/SEE DEALER" MESSAGE APPEARED ON THE DISPLAY SCREEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11111969 — an unverified report by a vehicle owner.
THE KEY ISN'T RELEASING FROM THE IGNITION. YOU MUST TURN CAR ON AND OFF, MOVE GEAR SHIFT IN AND OUT OF PARK TO MANUAL AND BACK TO PARK AGAIN THEN TRY AGAIN TO START THE CAR AND TURN IT OFF TO GET IT TO RELEASE TO OFF POSITION INSTEAD OF GETTING STUCK AT THE ACC POSITION. THIS HAPPENS AT THE MOST INCONVENIENT TIMES. TAKING ANYWHERE FROM 5 MINUTES TO 3 HOURS TO GET IT OUT OF THE IGNITION. VERY FRUSTRATION WHEN YOU NEED TO BE TO WORK AT A CERTAIN TIME AND ARE EVEN EARLY. THEN STILL END UP BEING LATE BECAUSE THE KEY WON'T COME OUT OF THE IGNITION. THIS SHOULD BE A RECALL ISSUE. READING THROUGH SOME OF THE OTHER COMPLAINTS THIS IS A COMMON OCCURRENCE IN MANY GM MODELS. YOU SHOULDN'T HAVE TO TAKE AND EXTRA SET OF KEYS WITH YOU AND PRAY WHILE YOU ARE AT WORK NO ONE STEALS YOUR VEHICLE.
NHTSA complaint #11110738 — an unverified report by a vehicle owner.
VEHICLE WAS IN MOTION ON A CITY STREET , WHILE TRYING TO MAKE A U-TURN, MY VEHICLE GEAR SHIFTED BACK TO NEUTRAL AND PARK . WHEN I APPLIED THE BRAKES THE BRAKES DIDN'T WORK AND MY CAR WAS STILL MOVING FORWARD. I PUSHED BACK THE GEAR TO PARK POSITION AND STOPPED AT A CURB. I COULDN'T START BACK THE VEHICLE ANYMORE, IF IT WASN'T FOR THE CURB I COULD HAVE HIT SOMEONE OR A TREE AND HURT MYSELF.
NHTSA complaint #11103930 — an unverified report by a vehicle owner.
THE KEY IS STUCK IN THE IGNITION. IT WILL NOT GO PAST THE ACCESSORY TO TURN OFF. THE CAR IS LEFT ON WITH THE KEY STUCK IN THE IGNITION WITH THE BATTERY GOING DEAD. THE LIGHTED RING AROUND WHERE YOU PUT THE KEY IN ALSO GOES ON AND OFF.
NHTSA complaint #11084594 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD BE STUCK IN THE 'ACC' POSITION. THE VEHICLE WAS TAKEN TO THE DEALER (LOU BACHRODT CHEVROLET BUICK GMC 7070 CHERRYVALE N BLVD, ROCKFORD, IL 61112) WHERE IT WAS DIAGNOSED THAT FAILURE WAS DUE TO A FAILED SHIFTER MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 8-4010022838 WAS OPENED. THE FAILURE MILEAGE WAS 70,860.
NHTSA complaint #11081497 — an unverified report by a vehicle owner.