30 of the 1,115 complaints about the 2011 Chevrolet Cruze are about the glass, mirrors and wipers — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 74,300 miles.
30
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
PASSENGER SIDE WIPE BLADE STOPPED WORKING WHILE DRIVING ON HIGHWAY DURING WINTER CONDITIONS. EXTREMELY DANGEROUS IN SNOW ON THE HIGHWAY. NEEDS TO BE FIXED ASAP.
NHTSA complaint #11396424 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER FAILED TO OPERATE AS DESIGNED. THE CONTACT CONTACTED RIVERVIEW CHEVROLET (1063 LONG RUN RD, MCKEESPORT, PA 15132, (888) 733-9695) WHO DIAGNOSED THAT THE DEFROSTER NEEDED TO BE REPAIRED AND THE DASHBOARD HAD TO BE DETACHED AND RE-ATTACHED TO DO SO. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11351843 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
DRIVER'S SIDE WIPER HAS STOPPED WORKING.
NHTSA complaint #11280968 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THERE'S A PLASTIC GEAR INSIDE THE DASH THAT CHANGES THE HVAC MODE FROM VENT TO DEFROST. THAT GEAR BECOMES BRITTLE AND SNAPS CAUSING LOSS OF WINDOW DEFROST TO PREVENT WINDOW FOGGING. THIS BECOMES DANGEROUS WHEN DRIVING DOWN THE ROAD AND UNABLE TO CLEAR THE WINDOW FOGGING.
NHTSA complaint #11270355 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE DRIVING DOWN A CITY STREET IT BEGAN TO RAIN SO I TURNED ON MY WIPERS AND ALL OF A SUDDEN THE PASSENGER STOPPED IN THE STRAIGHT UP POSITION WHICH CAUSED THE DRIVERS SIDE TO GET CAUGHT UP IN IT. I IMMEDIATELY TURNED OFF MY WIPERS AS THE DRIVERS SIDE WAS STILL ATTEMPTING TO MOVE EVEN THOUGH IT WAS CAUGHT UP AND HAD TO PULL OVER BECAUSE I HAD ZERO VISIBILITY. I GOT THE WIPERS UNTANGLED BUT THE PASSENGER SIDE NO LONGER WORKS. THIS IS A MAJOR SAFETY ISSUE AND WITH THE RESEARCH I'VE DONE IT SEEMS TO BE A BIG ISSUE FOR HUNDREDS IF NOT THOUSANDS OF OTHERS.
NHTSA complaint #11141613 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
AFTER AWHILE OF OWNING MY VEHICLE I NOTICED MY AC/HEATER BLOWER BEGAN TO STOP BLOWING OUT OF MY VENTS, AND IT ONLY BLOWS OUT OF THE DEFROST VENT. WITH THE BLOWER ON MY WINDOWS BECOME VERY FOGGED AND HARD TO SEE. I TOOK IT TO A REPAIR CENTER AND FOUND OUT THAT IT WOULD END UP COSTING ME $1000 TO FIX A $15 PIECE. WITH HAVING TO REMOVE MY ENTIRE DASH. THEY TOLD ME IT WAS A LEVER OF SOME SORT AND THERE IS NO OTHER WAY TO GET TO IT.
NHTSA complaint #11115031 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
CONDENSATION ON INSIDE WINDOWS
NHTSA complaint #11074184 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE WINDSHIELD WIPERS WILL NOT WORK UNLESS PLACED ON HIGH SPEED, AND EVEN THEN, THEY STOP HALFWAY ON THE WINDSHIELD CAUSING VISABILITY ISSUES. THIS HAPPENED WHILE DRIVING DOWN THE ROAD.
NHTSA complaint #11072148 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
FRONT WINDSHIELD FOGGING UP AT OUTSIDE HUMIDITY LEVELS OF 80% AND ABOVE; STATIONARY AS IN MOTION. THE AIR SYSTEM DOES NOT CLEAR THE INTERNAL WINDOW CONDENSATION FROM THE FRONT WINDSHIELD, UNLESS THE AC IS WORKING. WITH TEMPERATURES BELOW 75F, THERE'S NO NEED FOR AC, SO IT'S PREFERABLY TURNED OFF. HOWEVER PUTTING REGULAR AIR ON HEATER, WITH NO AC WILL FOG THE WINDSHIELD.
NHTSA complaint #11062895 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WE WILL BE DRIVING AND ALL OF A SUDDEN THE CAR STALLS OUT. IT HAS BEEN DOING THIS FOR 6 MONTHS BUT RECENTLY IT HAS GOTTEN A LOT MORE FREQUENT AND I HAD MY BATTERY TESTED AND IT'S NOT THAT. ALSO, MY WINDSHIELD WIPERS WORK BUT THEY ARE STUCK IN THE UPRIGHT POSITION. I TOOK IT TO A DEALER SHIP AND THEY SAID IT WAS THE MOTOR AND IT WAS OVER 300.00 TO FIX IT
NHTSA complaint #11002762 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
STEERING ROD ISSUE, STEERING WHEEL FEELS LOOSE WHILE DRIVING ESPECIALLY WHEN ON THE HIGHWAY OVER 50 MPH . SEVERAL ISSUES WITH COOLANT/ CAR OVERHEATING/ OVERHEATED AND GAUGE FLEW RAPIDLY TO HOT, DRIVING ABOUT 40 MPH AND HAD TO PULL OVER AND TURN OFF CAR - CALL TOW TRUCK. THIS HAPPENED TWICE, SUPPOSEDLY FIXED BUT STILL SMELLS OF BURNING OIL. DRIVE SIDE WINDSHIELD STOPPED WORKING WHILE DRIVING ABOUT 65 MPH ON BUSY HIGHWAY -POSSIBLE PROBLEM WITH THE MOTOR BECAUSE THE OTHER ONE WORKS FINE. ALL VERY DANGEROUS ISSUES.
NHTSA complaint #10981166 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE DRIVER SIDE WINDSHIELD WIPER IS NOW INOPERABLE. IT HAS COME LOOSE FROM THE MOTOR AND IS NOW FREE ROAMING ON MY WINDSHIELD. CRUZETALK.COM FORUM STATES THAT THERE A LOT OF THESE ISSUES WITH THE CHEVY CRUZE WINDSHIELD WIPER SYSTEM. I WAS DRIVING IN A SNOW STORM WHEN IT STOPPED OPERATION. I HAD TO CALL A TOW TRUCK TO GET ME. I WAS ON THE SIDE OF THE ROAD FOR 3 HOURS IN A SNOW STORM WAITING FOR A TOW TRUCK.
NHTSA complaint #10936075 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
AS I WAS DRIVING ON THE HIGHWAY, IT WAS RAINING VERY HARD AND I HAD MY WIPERS ON THE HIGHEST SPEED. SUDDENLY THE DRIVER SIDE WIPER STAYED IN THE VERTICAL POSITION AND WOULD NOT MOVE. I COMPLETELY LOST VISIBILITY ON THE DRIVER SIDE AND HAD TO LEAN OVER TO THE PASSENGER SIDE AS THIS WIPER WAS STILL WORKING. THE HIGHWAY (ROUTE 95) HAD A VERY SMALL BREAKDOWN LANE WHICH I DID NOT FEEL COMFORTABLE PULLING INTO DUE TO THE LACK OF SPACE AND VISIBILITY. WHEN I EVENTUALLY GOT TO MY DESTINATION I NOTICED THROUGH THE WIPER COVER THAT THE WIPER ELBOW APPEARED TO BE DISCONNECTED. I BROUGHT MY CAR TO THE DEALERSHIP TODAY AND THEY DISCOVERED THE WIPER TRANSMISSION WAS BROKEN. THEY MENTIONED THAT THIS VERY ISSUE CAME UP WITH CHEVY EQUINOXES AND THEY WERE CURRENTLY UNDER RECALL. ULTIMATELY I WAS CHARGED $228.05 AFTER PARTS, LABOR, AND TAXES.
NHTSA complaint #10919999 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TAKATA RECALL'' A WHOLE BURN INTO MY AIR CONDENSOR CAUSING MY FLUIDS TO LEAK OUT AND CAUSING A BAD SMELL
NHTSA complaint #10898684 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE DRIVING IN THE RAIN AT CRUISING SPEED ON THE HIGHWAY, MY DRIVER'S SIDE WINDSHIELD WIPER (TRANSMISSION LINKAGE) SEPARATED AT ONE OF THE BALL/CUP JOINTS CAUSING MY WIPER TO UNCONTROLLABLY FLY BACK AND CONTACT MY DRIVER'S SIDE WINDOW. LEAVING ME WITHOUT AN OPERABLE WIPER SYSTEM AND SAFE TRANSPORTATION TO WORK. THIS IS THE SECOND SUCH FAILURE ON THIS VEHICLE AS THE SAME ISSUE WAS REPAIRED APPROXIMATELY A YEAR AGO. OBVIOUSLY, A SAFETY CONCERN DEPENDING ON THE DRIVING AND WEATHER CONDITIONS AT THE TIME OF FAILURE.
NHTSA complaint #10865631 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I WAS DRIVING ON THE INTERSTATE HIGHWAY DURING A RAIN STORM WHEN THE DRIVER SIDE WIPER BLADE QUIT WORKING. I HAD TO PULL OFF THE ROAD WHICH WAS VERY DIFFICULT BECAUSE MY VISION WAS BEING BLOCKED BY THE RAIN. IT WAS VERY DANGEROUS TO DO THIS BECAUSE OF THE WIPER FAILURE. I WAS TRAVELING AT A SPEED OF 55-60 MPH AT THIS TIME.
NHTSA complaint #10816321 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THIS MORNING THERE WAS FROST ON MY WINDSHIELD I STARTED MY DEFROST WHEN FROST WAS MELTING I TURNED ON WIPERS TO REMOVE MELTED FROST MY DRIVER SIDE WIPER STARTED SKIPPING AND THEN STUCK IN THE VERTICAL POSITION AND NOW ITS LOOSE AND DO NOT OPERATE CORRECTLY.
NHTSA complaint #10795222 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
DRIVER'S SIDE WIPER STOPPED WORKING IN THE RAIN. IT WAS FOUND TO BE AN ISSUE WITH THE WIPER TRANSMISSION. THE END CAME OFF THE BASE OF THE WIPER ARM SPINDLE. AFTER SOME RESEARCH THIS SEEMS TO BE A COMMON SAFETY ISSUE WITH THIS MODEL AND SHOULD BE ADDRESSED BY THE MANUFACTURER. A RECALL IS IN ORDER DUE TO THE FACT THAT IT IS A SAFETY CONCERN AND THIS PART SHOULD NEVER FAIL LET ALONE ON A CAR THAT HAS NOT BEEN ON THE ROAD 4 YEARS YET.
NHTSA complaint #10717894 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM WOULD ERRONEOUSLY INDICATE THAT THE TIRES WERE NOT FULLY INFLATED. AFTER INSPECTING THE TIRES, THE CONTACT DID NOT DISCOVER A FAILURE. THE CONTACT ALSO INDICATED THAT THE DRIVER SIDE MIRROR FAILED TO ADJUST, WHICH IMPAIRED THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10703564 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHEN DRIVING IN FREEZING TEMPERATURES MY WINDOWS BEGIN TO FOG AND FROST ON THE INSIDE OF ALL 4 WINDOWS, THE REAR WINDOW, AND THE CORNERS OF THE WINDSHIELD. AFTER DRIVING ABOUT 10 - 15 MINUTES WITH THE DEFROSTERS BLOWING WARM AIR, THE CAR IS UNABLE TO CLEAR THE FROST. AND BY THEN, THE FROST HAS BUILT UP ENOUGH TO THE POINT TO WHERE I CANNOT SEE OUT OF EITHER DRIVERS OR PASSENGER SIDE WINDOW. THIS CAR WAS BROUGHT TO LUPIENT CHEVROLET IN BLOOMINGTON, MN (WHERE IT WAS PURCHASED 6 MONTHS AGO). IT WAS LOOKED AT FOR A WEEK IN WHICH THE SERVICE MANGER INFORMED ME THAT THERE IS NO FIX FOR THIS PROBLEM DUE TO THE ENGINE BEING TOO SMALL TO KEEP UP WITH COLD WINTER CONDITIONS.
NHTSA complaint #10678918 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
DRIVERS SIDE WINDSHIELD WIPER FAILURE AT NIGHT, IN RAIN, AT SPEED, RESULTING IN SEVERE LOSS OF VISION. FOUND THAT WIPER TRANSMISSION INTERMEDIATE LINK SEPARATED FROM LH WIPER TRANSMISSION BELLCRANK AT BALLSOCKET..FURTHER IDENTIFIED PLASTIC BALLSOCKET ON LINK FAILED, AND COULD NOT BE REATTACHED. REPLACED WITH NEW WIPER TRANSMISSION ASSEMBLY P/N 95971326. OEM FAILED PART IDENTIFIED BY #95971324 DONGYANG 12/10/10 14:16:18 VEHICLE PRIMARILY DRIVEN IN RAINY CLIMATE, WIPERS USED A LOT. NEVER FROZEN TO WINDSHIELD, OR ICE/SNOW BUILDUP.
NHTSA complaint #10668600 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE RETURNED MY 2011 CRUZE FOR ELECTRIC WINDOWS AUTOMATICALLY GOING DOWN AND NOT GOING BACK UP....3 TIMES REPLACED...THE DEALER TOLD ME AFTER THE THIRD REPAIR IT WAS BECAUSE OF MY DOG DROOL...I THEN DUCK TAPED THE WINDOW BUTTONS ON EACH DOOR IN THE BACK WHERE OUR DOG SITS AND THE SAME THING KEEPS HAPPENING...ONLY THIS TIME IT BEGINS FROM THE MAIN MECHANISM ON THE DRIVERS DOOR WHICH MEANS IT IS NOT FROM OUR DOG....I NEED HELP HAVING THIS FIXED.... WE ALSO HAD IGNITION PROBLEMS FOR THE SAME CAR 2011 CRUZE...HAVING TO HAVE IT TOWED TO THE DEALER AND IT COST NEARLY 500.00 TO FIX...I AM HOPING TO BE ELIGIBLE TO GET A REFUND. WE TO WERE DRIVING ...WHEN WE STARTED THE CAR I COULD FEEL THE IGNITION LOCK AND WERE UNABLE TO GET THE KEY OUT...THE KEY ACTUALLY BROKE IN THE IGNITION...THE 2011 IS NOT MENTIONED IN THE RECALL LIST?? THIS IS THE FIRST BRAND NEW CAR I HAVE EVER OWNED AND I AM EXTREMEMELY SADDENED BY ALL OF THE ISSUES OCCURRED IN THE FIRST 2/12 YEARS...I HOPE YOU WILL HELP... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10596410 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SHE SMELLED AN UNUSUAL ODOR INSIDE OF THE VEHICLE. ALSO, THE DEFROSTER FAILED TO OPERATE WHEN ACTIVATED. THERE WAS HEAVY FROST INSIDE AND OUTSIDE OF BOTH WINDSHIELDS AND ALL FOUR WINDOWS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE UNKNOWN PARTS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 03/21/14*LJ UPDATED 03/28/2014
NHTSA complaint #10563299 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE DRIVING IN RAIN THE DRIVER'S SIDE WIPER BLADE STOPPED WORKING. IT WAS SCARY BECAUSE I COULD NOT SEE. I PULLED IN AT MECHANIC SHOP TO CHECK IT OUT. THE MECHANIC SHOWED ME WHERE THE ARM FOR THE DRIVER SIDE IS CONNECTED BY BEING PRESSED INTO A BALL. IN MY VEHICLE THE ARM POPPED OUT OF THE BALL CAUSING THE DRIVER'S SIDE BLADE TO STOP WORKING. THE PLASTIC SOCKET PROBABLY GOT WORN. THE MECHANIC DID NOT HAVE THE ARM AVAILABLE SO HE INNOVATED. I OWNED SEVERAL VEHICLES IN MY LIFE AND MUCH OLDER AND THE WIPER BLADES NEVER QUIT LIKE THIS. I THINK IT IS A SAFETY ISSUE AND I AM SCARED DRIVING THE CRUZE. I STILL HAVE THE INNOVATED FIX IN CASE SOMEBODY WANTS TO LOOK AT IT. I AM VERY DISAPPOINTED WITH CHEVY.
NHTSA complaint #10549907 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CAR DURING THE WINTER MONTHS HAS A VERY STRONG ANTI-FREEZE SMELL INSIDE OF CABIN WHEN HEAT IS ON. NOTICEABLE FILM OR FOG ON WINDOW FROM VENTS THAT IS HARD TO CLEAN OFF. SMELL BAD ENOUGH TO CAUSE HEADACHES. THE VEHICLE HAS BEEN TO THE DEALER SHIP MECHANIC TWICE FOR THIS INCIDENT WERE THE MECHANIC STATES NOTHING IS WRONG WITH THE VEHICLE. ALTHOUGH THE MECHANIC DID AGREE THERE WAS 'SOME SORT' OF FILM ON THE WINDOW. HE STATED ON BOTH OCCASION THAT HE COULD NOT SMELL ANYTHING OR FIND ANYTHING WRONG WITH THE CAR.
NHTSA complaint #10533414 — an unverified report by a vehicle owner.
VISIBILITY
THERE IS KNOCKING NOISE IN THE REAR OF THE VEHICLE. A LETTER FROM CHEVY STATES THAT THEY KNOW THERE IS A PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. #PIC5726 THE CAR HAS BEEN IN THE SHOP 4 TIMES FOR THIS STARTING AT ABOUT 16,000 MILES. I HAVE ONLY HAD THE CAR FOR 1.5 MONTHS. TAKING THE CAR BACK TO SHOP ON 1/17/2013 FOR THE HEATER AND A GRINDING NOISE WHEN PUSHING THE GAS PEDAL DOWN.
NHTSA complaint #10494345 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
INSIDE REAR VIEW MIRROR SEEMS LOSE AND WILL VIBRATE/SHAKE WHILE DRIVING OVER BUMPS AND WHEN THE RADIO IS TURNED ON, MAKING IT DIFFICULT TO HAVE A CLEAR VIEW OF WHAT'S BEHIND THE CAR. DEALER LOOKED AT IT AND SAID THERE WAS NOTHING THAT CAN BE DONE TO FIX IT.
NHTSA complaint #10462880 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD RELEASE ANTIFREEZE FUMES INTO THE CABIN OF THE VEHICLE THROUGH THE VENTS. THE DEALER REPLACED THE HEATER CORE ON MORE THAN ONE OCCASION, BUT THE FAILURE WOULD RECUR. THE CONTACT LEFT A MESSAGE WITH THE MANUFACTURER, BUT HAD NOT RECEIVED A RETURN CALL. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10454892 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO SHIFT AND THERE WAS AN ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHERE THE TECHNICIAN REPLACED THE FAULTY TRANSMISSION. IN ADDITION, THE DRIVER'S SIDE REAR VIEW MIRROR WOULD EMIT A LOUD WHISTLING NOISE WHENEVER THE VEHICLE WAS IN MOTION. THE DEALER WAS IN THE PROCESS OF REPLACING THE MIRROR. THERE WAS ALSO A LARGE HOLE IN THE AIR CONDITIONER COMPRESSOR, WHICH REQUIRED REPLACEMENT. THE CONTACT ALSO STATED THAT THE EXTERIOR BODY PAINT WAS PEELING NEAR THE FRONT PASSENGER SIDE HEADLIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 64.
NHTSA complaint #10418323 — an unverified report by a vehicle owner.
VISIBILITY:REAR WINDOW WIPER/WASHER
WHILE TEST DRIVING THE NEW 2011 CHEVY CRUZE I NOTICED THAT THE WINDSHIELD IS VERY SMALL AND THE REARVIEW MIRROR BLOCKS THE DRIVERS VIEW IM AND AVG 5'6 AND I COULD NOT SEE VERY WELL AT ALL . WHEN I TOLD THE DEALER ABOUT IT I WAS ENCOURAGED TO MOVE ON TOP ANOTHER VEHICLE IF I DIDN'T LIKE IT. I FEEL THIS ITS A SAFETY HAZARD .
NHTSA complaint #10396863 — an unverified report by a vehicle owner.