78 of the 1,106 complaints about the 2014 Chevrolet Cruze are about the airbag system — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 36,000 miles.
78
Complaints
46
Crashes
2
Fires
27
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.
NHTSA complaint #11756875 — an unverified report by a vehicle owner.
AIR BAGS
The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.
NHTSA complaint #11755184 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign Number: 25V764000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
NHTSA complaint #11740319 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA Campaign Number: 14V372000 (Air Bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A Police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.
NHTSA complaint #11701409 — an unverified report by a vehicle owner.
AIR BAGS
Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield
NHTSA complaint #11625768 — an unverified report by a vehicle owner.
AIR BAGS
The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of NHTSA Campaign Number: 23V870000 (Air Bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.
NHTSA complaint #11623401 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11613599 — an unverified report by a vehicle owner.
AIR BAGS
for some reason my Airbag service light come on, I was just driving and the warning came up on the screen.
NHTSA complaint #11608533 — an unverified report by a vehicle owner.
AIR BAGS
My car smells like oil burning with white smoke .and the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on.this car is un safe.
NHTSA complaint #11593278 — an unverified report by a vehicle owner.
AIR BAGS
Why is this not resolved with a remedy as yet? It is over six months now. This is unacceptable.
NHTSA complaint #11593139 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11583386 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11578400 — an unverified report by a vehicle owner.
AIR BAGS
vehicle has a recall for a few years already and dealer is saying that parts are not available.I have call multiple time and different dealers already and all of them have the same answer. time is passing by and Chevrolet Motor Company has not come with a solution to correct the problem.This make us feel unsafe to drive this vehicle. If they are not going to come to a solution to this recall and letting time pass for vehicle to get older and be junk out by the consumer so they can save a buck and sticky to the consumer once again. What is the purpose for the NHTSA get funded by the consumer if nothing will get done by Cherolet.
NHTSA complaint #11578570 — an unverified report by a vehicle owner.
AIR BAGS
Recall on my car has no remedy and has had a safety recall for 7 months. I have tried to contact both chevy and GM for a solution as I do not feel safe driving my car and they both told me I just have to wait. So now I am unable to drive my car out of fear for the safety of myself and others, and they will provide no solution other than to just wait and allow my car to be unused for an undetermined amount of time.
NHTSA complaint #11577147 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
NHTSA complaint #11576007 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11570258 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact stated that the "Service Air Bag" warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was a defect with the air bag system. The dealer and the manufacturer were notified of the failure and confirmed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 167,000.
NHTSA complaint #11563278 — an unverified report by a vehicle owner.
AIR BAGS
Recall on the airbag but not showing up in the Chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall
NHTSA complaint #11523302 — an unverified report by a vehicle owner.
AIR BAGS
Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.
NHTSA complaint #11511386 — an unverified report by a vehicle owner.
AIR BAGS
Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.
NHTSA complaint #11506889 — an unverified report by a vehicle owner.
AIR BAGS
Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries
NHTSA complaint #11497680 — an unverified report by a vehicle owner.
AIR BAGS
I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her
NHTSA complaint #11497172 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers went to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,
NHTSA complaint #11488907 — an unverified report by a vehicle owner.
AIR BAGS
I was in a collision and zero airbags deployed. I was hit T-bone style at an intersection.
NHTSA complaint #11432227 — an unverified report by a vehicle owner.
AIR BAGS
This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.
NHTSA complaint #11418043 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER SISTER WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND CAUSED HER VEHICLE TO SPIN AROUND, AS A RESULT THE FRONT OF THE VEHICLE HIT A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEKED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THEY WERE ABLE TO DRIVE TO THEIR DESTINATION. THE CONTACT CALLED LOCAL DEALER WEBB CHEVY OAK LAWN (9440 S CICERO AVE, OAK LAWN, IL 60453) AND WAS MADE AWARE OF THE FAILURE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 63,887.
NHTSA complaint #11383073 — an unverified report by a vehicle owner.
AIR BAGS
THE AIRBAG SENSOR LIGHT WILL COME ON AND TURN BACK OFF AND FLASH 'SERVICE AIRBAG' MULTIPLE TIMES. I HAVE ALSO REPLACED THE THERMOSTAT IN MY CAR TWICE IN THE PAST YEAR AND I HAVE TO REPLACE IT AGAIN.
NHTSA complaint #11353272 — an unverified report by a vehicle owner.
AIR BAGS
ON THE ELECTRICAL PART ..MY CAR TRIES TO START IT I REPORTED THIS BEFORE AND NOW MY AIRBAG LIGHTS KEEP COMING ON AND OFF.
NHTSA complaint #11325369 — an unverified report by a vehicle owner.
AIR BAGS
I WAS DRIVING TO WORK ON JAN 2 ON A 4 LANE ROAD IN THE RAIN AT 45 MPH AND MY CAR HYDROPLANED AND HIT THE GUARD RAID HEAD-ON SEVERAL TIMES. MY CAR WAS TOTALED, BOTH FRONT TIRES CAME OFF. MY SIDE AIRBAGS DEPLOYED BUT THE FRONT AIRBAGS DINNOT DEPLOY. MY INSURANCE COMPANY SAID I SHOULD REPORT THIS TO YOU, IN LOOKING AT THE TOTALED VEHICLE THEY FELT THE FRONT AIRBAGS SHOULD HAVE DEPLOYED.
NHTSA complaint #11300408 — an unverified report by a vehicle owner.
AIR BAGS
STABILTRAK WARNING COMES ON AND MAKES CAR RUN HORRIBLE. HAD TO REPLACE TURBO TWICE NOW ONLY HAS 109,000 MILES. AIRBAG LIGHT STAYS ON. THE CAR HAS ALWAYS TICKED BAD. CAR ALMOST CAUGHT FIRE FROM A SENSOR. IT MELTED IT IN HALF.
NHTSA complaint #11267278 — an unverified report by a vehicle owner.