2014 Chevrolet Cruze engine problems

ENGINE

For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.

NHTSA complaint #11758553 — an unverified report by a vehicle owner.

ENGINE

Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.

NHTSA complaint #11744804 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving the vehicle stalled. The vehicle was able to restart. The vehicle began jerking motions and misfiring. The vehicle was taken to the dealer and was diagnosed with a cam shaft failure and diagnostic codes P0016, P0101. The manufacturer was notified of the issue. The approximate failure mileage was 82,000

NHTSA complaint #11739364 — an unverified report by a vehicle owner.

ENGINE

Both catalytic converters and O2 Sensor's have been replaced and I’m still getting a check engine light. Along with a multitude of other parts that I’ve had to replace. Like the turbo, gaskets, sensors multiple times…

NHTSA complaint #11735547 — an unverified report by a vehicle owner.

ENGINE

Constant overheating issues with coolant loss. I have changed so many parts in this engine to correct the issue and nothing is working. There are far too many complaints online with this specific model. Why hasn’t there been a recall on this issue? This is a safety concern especially when the engine loses power while driving.

NHTSA complaint #11716507 — an unverified report by a vehicle owner.

ENGINE

Water pump failure with head gasket crack

NHTSA complaint #11712540 — an unverified report by a vehicle owner.

ENGINE

Catalytic converters melted do to extreme engine temperatures no heat warning was given temperature gage never went off . Water pump has been replaced 4 times. Exhaust is now affected by melted catalytic converters.

NHTSA complaint #11698775 — an unverified report by a vehicle owner.

ENGINE

A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day

NHTSA complaint #11696240 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

NHTSA complaint #11663067 — an unverified report by a vehicle owner.

ENGINE

My service lights keep popping on and start shaking etc.

NHTSA complaint #11660575 — an unverified report by a vehicle owner.

ENGINE

I have this code p0324 and I replaced the whole knock sensor including the wiring with it and the code still pop up, my car is Chevy Cruze 2014 LTZ 1.4 L4 Turbo. Yesterday I went to dealer to program it and they did program the PCM and later in the evening, the check engine light pop up again with the same code but the car run fine. I seriously want to know what else can cause the issues!!

NHTSA complaint #11657412 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

NHTSA complaint #11653908 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

NHTSA complaint #11653908 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. The contact stated no warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the heater failed to function as intended. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

NHTSA complaint #11650469 — an unverified report by a vehicle owner.

ENGINE

N/A

NHTSA complaint #11643067 — an unverified report by a vehicle owner.

ENGINE

ABS pump motor stuck X2 & is available for inspection. Brakes could potentially fail putting mine & other's safety at risk. Warning lamps were illuminated. This is the second time this has happened, pump motor was already replaced. There is a recall issued but not for my vehicle specifically. CAN BUS Communication issues.

NHTSA complaint #11640260 — an unverified report by a vehicle owner.

ENGINE

Well like everyone car has this nasty cloud of black grey smoke Turns out i have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare. I drive with one eye on the road and the other on my needle gauge. I drive with my 2 kids and my biggest fear is catching fire. We inhale the smoke as we drive. Unfortunately this life is taking a toll on me. The stress of this car and always needing something is terrible. Get a new car right. Yeah if life was simple we wouldnt be struggling daily breathing in all thise chemicals.

NHTSA complaint #11628731 — an unverified report by a vehicle owner.

ENGINE

My vehicle started leaking coolant from the water pump. Gargling noise coming from the engine and coolant smell is going inside the cabin which is a heath hazard to me and my family. We have been having headache all day. I have 3 kids and a baby in riding in this vehicle.

NHTSA complaint #11627153 — an unverified report by a vehicle owner.

ENGINE

I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d

NHTSA complaint #11622124 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the message “Low Engine Power” was displayed on the instrument panel. The vehicle lost motive power immediately afterwards. The contact had to wait sometimes before being able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the turbo supercharger had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

NHTSA complaint #11606799 — an unverified report by a vehicle owner.

ENGINE

The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 Chevy Cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.

NHTSA complaint #11596172 — an unverified report by a vehicle owner.

ENGINE

My car smells like oil burning with white smoke .and the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on.this car is un safe.

NHTSA complaint #11593278 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact continued driving the vehicle with the check engine warning light illuminated. The contact stated that there was white smoke coming from the front of the vehicle. The contact stated that the check engine warning light had started flashing quickly, and the vehicle lost motive power and stalled. The contact was able to drive the vehicle back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.

NHTSA complaint #11592693 — an unverified report by a vehicle owner.

ENGINE

Car continues to leak coolant

NHTSA complaint #11589987 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The high engine temperature warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.

NHTSA complaint #11574883 — an unverified report by a vehicle owner.

ENGINE

NOTE: 628 SAFETY COMPLAINTS has been submitted to the NHTSA. Major Complaints submitted by several consumers for the VIN: [XXX] ; 2014; CHEVROLET CRUZE and this vehicle has NOT been removed from circulation. This vehicle should be considered a SEVERE Safety Violation and removed from the road. My son-in-law purchased this vehicle for his daughter back in Aug 2023 and within the first week the car ran hot and couldn't be driven. The car was taken back to the dealer but the dealer refused to take it because there was no warranty added to the purchase. It has been sitting parked because we were told the engine was so bad it should be totally replaced. We're positive the dealer was well aware of the vehicles condition (there was NO visual indication) the vehicle was in such poor condition. The dealer even had an on site mechanic who assured the buyer that the car was in good condition but they both the (owner and mechanic) decided to take advantage selling the car anyway. Can you direct us to whom ever can assist us in getting help in resolving this issue. Regarding the following questions, I feel is irrelevant as all past 628 complaints has been submitted in your system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11574512 — an unverified report by a vehicle owner.

ENGINE

The car would randomly stop working while driving. One of the times it stopped, it stopped while driving on the freeway.

NHTSA complaint #11572066 — an unverified report by a vehicle owner.

ENGINE

So yesterday night I was at walmart and I had the car idling while putting stuff in the car the interior lights dimmed and there was a rattle that came from underneath the car right after the car stalled out twice, I had interior lights on but no power to the engine just sitting and once I started driving it didn't stall out on highway, but there is a possibility of this happening at a stop sign or traffic light, but again no check engine light, wondering if you can research into this? seems to be a reoccurring situation.

NHTSA complaint #11570719 — an unverified report by a vehicle owner.