FaultScore

FaultScore report

2014 Chevrolet Cruze problems

Owners have filed 1,106 complaints about the 2014 Chevrolet Cruze with NHTSA between 2013 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 1 of 9 worst.

F

FaultScore 84/100

Higher is worse. Measured against the other years of the Chevrolet Cruze.

How this is worked out

The numbers

1,106

Complaints

115

Crashes reported

31

Fires reported

63

Injuries reported

54,000 mi

Median mileage at failure

Half of reported failures happened before this

34%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 86 vs 50 Severity 98 vs 50 Early failure 58 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 86
Against the median year of the Chevrolet Cruze. 50 means typical for this model; 100 means roughly double.
Severity — 98
18.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 58
34% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Chevrolet Cruze

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Chevrolet Cruze

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 234 21.2%

6 crashes, 10 fires · median 65,000 mi

Electrical System 187 16.9%

9 crashes, 8 fires · median 59,000 mi

3 crashes, 0 fires · median 44,750 mi

Steering 93 8.4%

10 crashes, 1 fires · median 52,000 mi

4 crashes, 3 fires · median 60,000 mi

Airbags 78 7.1%

46 crashes, 2 fires · median 36,000 mi

3 crashes, 0 fires · median 65,600 mi

2 crashes, 2 fires · median 50,328 mi

Median failure at 65,500 miles

5 crashes, 0 fires · median 20,948 mi

Brakes 31 2.8%

11 crashes, 2 fires · median 29,400 mi

Lights 19 1.7%

2 crashes, 0 fires · median 57,583 mi

5 crashes, 2 fires · median 17,500 mi

Seat Belts 11 1.0%

4 crashes, 0 fires · median 75,500 mi

Suspension 11 1.0%

1 crashes, 1 fires · median 2,400 mi

Wheels 8 0.7%

1 crashes, 0 fires · median 9,645 mi

Driver Assist & Collision Avoidance 7 0.6%

Median failure at 38,000 miles

Seats 4 0.4%

3 crashes, 0 fires · median 49,112 mi

Tires 3 0.3%

Median failure at 9,645 miles

Equipment & Accessories 2 0.2%

Median failure at 1,550 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 12 38.7%
Blind Spot Detection 4 12.9%
Defroster/Defogger/Hvac System 4 12.9%
Accelerator Pedal 3 9.7%
Catalytic Convertor 3 9.7%
Turbo/Supercharger 2 6.5%
Pedals AND Linkages 2 6.5%
Crank/Camshaft Position Sensor 1 3.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 49 6.6%
1,000 – 9,999 miles 73 9.8%
10,000 – 24,999 miles 80 10.7%
25,000 – 49,999 miles 132 17.7%
50,000 – 74,999 miles 184 24.6%
75,000 – 99,999 miles 132 17.7%
100,000 – 149,999 miles 85 11.4%
150,000+ miles 12 1.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2013 peak 27 Aug 2026

Recalls on the 2014 Chevrolet Cruze

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V764000

AIR BAGS:SIDE/WINDOW

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

23V870000

AIR BAGS:SIDE/WINDOW

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

23V674000

AIR BAGS:SIDE/WINDOW

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

16V502000

ELECTRICAL SYSTEM:IGNITION

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

15V442000

STEERING

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

14V417000

EQUIPMENT:ELECTRICAL

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

14V372000

AIR BAGS

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Risk: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

14V151000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Risk: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025615 308 units in Canada

Airbag

Issue: On certain vehicles, the inflator for the side curtain airbag could rupture at the inflator weld joint and cause the side curtain airbag to inflate without a crash. Note: This is an expansion of Transport Canada recall nos. 2023-520 and 2023-693. Certain vehicles that were repaired under those recalls, also require this repair. Safety Risk: A side curtain airbag that inflates without a crash could create a risk of injury. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the left and/or right-side curtain airbag(s).

Recall 2023693 3,525 units in Canada

Airbag

Issue: On certain vehicles, the inflator for the side curtain airbag could rupture at the inflator weld joint and cause the side curtain airbag to inflate without a crash. Note: This is an expansion of Transport Canada recall no. 2023-520. Safety Risk: A side curtain airbag that inflates without a crash could create a risk of injury. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the left and/or right-side curtain airbag(s).

Recall 2023520 1,009 units in Canada

Airbag

Issue: On certain vehicles, the inflator for the side curtain airbag could rupture at the inflator weld joint and cause the side curtain airbag to inflate without a crash. Safety Risk: A side curtain airbag that inflates without a crash could create a risk of injury. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the left and/or right-side curtain airbag(s).

Recall 2014274 17,144 units in Canada

Accessories

On certain vehicles, insulation on the engine block heater power cord may become damaged if the cord is handled during very cold days (temperatures below -25C). This could create an electrical shock hazard, which could result in personal injury. Correction: Dealers will replace the block heater cord.

Recall 2014250 4,066 units in Canada

Airbag

On certain vehicles, the driver's (frontal) airbag inflator was built with an incorrect part which could cause the inflator to rupture during a deployment. In a crash, this may cause airbag components to separate, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. In some cases, the airbag may not inflate. Failure of the driver airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the driver's (frontal) airbag.

Recall 2014100 26,760 units in Canada

Powertrain

On certain vehicles, the passenger side halfshaft could fracture and separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will replace affected halfshafts. Note: This recall supersedes recalls 2013323. Some vehicles that were inspected and/or repaired under the previous recall will need to be re-inspected and repaired if necessary.

Recall 2014054 21 units in Canada

Powertrain

Certain vehicles equipped with automatic transmissions may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions and CMVSS 114 - Theft Protection and Rollaway Prevention. The shift cable adjuster may have been damaged at time of assembly and could disengage, causing the transmission to remain in a gear position different from the one indicated in the instrument panel. If the shift cable were to disengage while driving, upon stopping the vehicle, a driver could move the transmission range selector lever to the PARK position and remove the key, without the transmission being in PARK. If the parking brake is not set, the vehicle could roll, potentially resulting in a crash increasing the risk of injury and/or property damage. Correction: Dealers will inspect and install a revised adjuster and clip if necessary.

Recall 2013323 1,093 units in Canada

Powertrain

On certain vehicles equipped with manual transmissions, the passenger side halfshaft could fracture and separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will replace affected halfshafts.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Akron, OH Crash 1 injured

AIR BAGS

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

NHTSA complaint #11756875 — an unverified report by a vehicle owner.

Akron, OH Crash 1 injured

ELECTRICAL SYSTEM

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

NHTSA complaint #11756875 — an unverified report by a vehicle owner.

Akron, OH Crash 1 injured

SERVICE BRAKES

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

NHTSA complaint #11756875 — an unverified report by a vehicle owner.

at 14,302 miles Columbia, SC Crash 1 injured

AIR BAGS

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

NHTSA complaint #11755184 — an unverified report by a vehicle owner.

at 14,302 miles Columbia, SC Crash 1 injured

FUEL SYSTEM, GASOLINE

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

NHTSA complaint #11755184 — an unverified report by a vehicle owner.

at 14,302 miles Columbia, SC Crash 1 injured

ELECTRICAL SYSTEM

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

NHTSA complaint #11755184 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Titusville, FL

POWER TRAIN

For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.

NHTSA complaint #11758553 — an unverified report by a vehicle owner.

Titusville, FL

ELECTRICAL SYSTEM

For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.

NHTSA complaint #11758553 — an unverified report by a vehicle owner.

Titusville, FL

ENGINE

For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.

NHTSA complaint #11758553 — an unverified report by a vehicle owner.

Akron, OH Crash 1 injured

AIR BAGS

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

NHTSA complaint #11756875 — an unverified report by a vehicle owner.

Akron, OH Crash 1 injured

ELECTRICAL SYSTEM

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

NHTSA complaint #11756875 — an unverified report by a vehicle owner.

Akron, OH Crash 1 injured

SERVICE BRAKES

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

NHTSA complaint #11756875 — an unverified report by a vehicle owner.

at 45,000 miles Albuquerque, NM

POWER TRAIN

The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the failure had reoccurred. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

NHTSA complaint #11756664 — an unverified report by a vehicle owner.

at 14,302 miles Columbia, SC Crash 1 injured

AIR BAGS

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

NHTSA complaint #11755184 — an unverified report by a vehicle owner.

at 14,302 miles Columbia, SC Crash 1 injured

FUEL SYSTEM, GASOLINE

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

NHTSA complaint #11755184 — an unverified report by a vehicle owner.

at 14,302 miles Columbia, SC Crash 1 injured

ELECTRICAL SYSTEM

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

NHTSA complaint #11755184 — an unverified report by a vehicle owner.

VAN Buren Township, MI

ENGINE

Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.

NHTSA complaint #11744804 — an unverified report by a vehicle owner.

at 82,000 miles Chicago, IL

ELECTRICAL SYSTEM

The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted again, and it was diagnosed that the circuit board would slip inside the key fob itself, causing the malfunction. The key fob was replaced. The manufacturer was informed of the failure, and due to the vehicle no longer being covered under warranty, they opened and then closed a case. The failure mileage was approximately 82,000.

NHTSA complaint #11741219 — an unverified report by a vehicle owner.

Lynbrook, NY

AIR BAGS

The contact owns a 2014 Chevrolet Cruze. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign Number: 25V764000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.

NHTSA complaint #11740319 — an unverified report by a vehicle owner.

Buckeye, AZ Fire

STRUCTURE:BODY

On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.

NHTSA complaint #11740155 — an unverified report by a vehicle owner.

Buckeye, AZ Fire

ELECTRICAL SYSTEM

On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.

NHTSA complaint #11740155 — an unverified report by a vehicle owner.

Buckeye, AZ Fire

ENGINE

On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.

NHTSA complaint #11740155 — an unverified report by a vehicle owner.

at 82,000 miles Chicago, IL

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving the vehicle stalled. The vehicle was able to restart. The vehicle began jerking motions and misfiring. The vehicle was taken to the dealer and was diagnosed with a cam shaft failure and diagnostic codes P0016, P0101. The manufacturer was notified of the issue. The approximate failure mileage was 82,000

NHTSA complaint #11739364 — an unverified report by a vehicle owner.

Hermitage, TN

ENGINE

Both catalytic converters and O2 Sensor's have been replaced and I’m still getting a check engine light. Along with a multitude of other parts that I’ve had to replace. Like the turbo, gaskets, sensors multiple times…

NHTSA complaint #11735547 — an unverified report by a vehicle owner.

Hudson, NC

ELECTRICAL SYSTEM

Service traction control and stabil has repeatedly came on it messes with the car by slowing it down

NHTSA complaint #11734625 — an unverified report by a vehicle owner.

Hibbing, MN

UNKNOWN OR OTHER

I was driving my car and all of a sudden out of nowhere my car speed gage starts to bounce up and down my engine sounds like it’s stuck in first gear and won’t shift and I can’t go any faster then 35 mph and I tried to make it to a spot to pull over and it altogether stoped accelerating so I was stuck pulling over right there because it wouldn’t accelerate. I shut it off and let it sit for a bit and it started right back up like normal and drove fine till I got to a certain length of driving and it was doing it all over again like it was in limp mode and all my electrical stuff was on the Frits as well so I haven’t been able to drive it since because it keeps doing it and I haven’t spent hundreds of dollars putting it in a shop three times already only to have it go back and do it again and my brakes when I press on them make a squishing sound and then some clicking sound before it goes into limp mode i don’t know where to even begins to fix it at and it was all out of nowhere. It was driving fine then all of a sudden this crap starts

NHTSA complaint #11730993 — an unverified report by a vehicle owner.

Hibbing, MN

ELECTRICAL SYSTEM

I was driving my car and all of a sudden out of nowhere my car speed gage starts to bounce up and down my engine sounds like it’s stuck in first gear and won’t shift and I can’t go any faster then 35 mph and I tried to make it to a spot to pull over and it altogether stoped accelerating so I was stuck pulling over right there because it wouldn’t accelerate. I shut it off and let it sit for a bit and it started right back up like normal and drove fine till I got to a certain length of driving and it was doing it all over again like it was in limp mode and all my electrical stuff was on the Frits as well so I haven’t been able to drive it since because it keeps doing it and I haven’t spent hundreds of dollars putting it in a shop three times already only to have it go back and do it again and my brakes when I press on them make a squishing sound and then some clicking sound before it goes into limp mode i don’t know where to even begins to fix it at and it was all out of nowhere. It was driving fine then all of a sudden this crap starts

NHTSA complaint #11730993 — an unverified report by a vehicle owner.

Hibbing, MN

SERVICE BRAKES

I was driving my car and all of a sudden out of nowhere my car speed gage starts to bounce up and down my engine sounds like it’s stuck in first gear and won’t shift and I can’t go any faster then 35 mph and I tried to make it to a spot to pull over and it altogether stoped accelerating so I was stuck pulling over right there because it wouldn’t accelerate. I shut it off and let it sit for a bit and it started right back up like normal and drove fine till I got to a certain length of driving and it was doing it all over again like it was in limp mode and all my electrical stuff was on the Frits as well so I haven’t been able to drive it since because it keeps doing it and I haven’t spent hundreds of dollars putting it in a shop three times already only to have it go back and do it again and my brakes when I press on them make a squishing sound and then some clicking sound before it goes into limp mode i don’t know where to even begins to fix it at and it was all out of nowhere. It was driving fine then all of a sudden this crap starts

NHTSA complaint #11730993 — an unverified report by a vehicle owner.

Reno, NV

ENGINE

Constant overheating issues with coolant loss. I have changed so many parts in this engine to correct the issue and nothing is working. There are far too many complaints online with this specific model. Why hasn’t there been a recall on this issue? This is a safety concern especially when the engine loses power while driving.

NHTSA complaint #11716507 — an unverified report by a vehicle owner.

Kenosha, WI

ENGINE

Water pump failure with head gasket crack

NHTSA complaint #11712540 — an unverified report by a vehicle owner.

Washington, MI Fire

ELECTRICAL SYSTEM

I remote started my car using the factory installed remote starter, and approximately 5 minutes later I heard my car alarm start going off, so I went to investigate and when I opened the drivers side door, my car was filled with smoke and flames were coming up from the front passenger footwell, underneath the dash where the HVAC blower motor is located. I closed the drivers door and rushed inside to grab a fire extinguisher, but within those 10 seconds I was away, the fire has more than tripled in size. So when I opened the passenger door to use the extinguisher, the fire had grown out of control. With the fire put out, I started looking around and noticed that the engine bay for the car still has rubber hoses and pieces of plastic that are fully intact and haven't been burned, yet the interior of the car is completely gone. I have reason to believe the blower motor was the source of the fire. After talking to a few others that own the same car as me, some have said they've been noticing a burning smell and minor traces of smoke coming from that same area

NHTSA complaint #11704174 — an unverified report by a vehicle owner.