FaultScore

FaultScore report

2015 Chevrolet Cruze problems

Owners have filed 383 complaints about the 2015 Chevrolet Cruze with NHTSA between 2015 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 8 of 9 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Chevrolet Cruze.

How this is worked out

The numbers

383

Complaints

30

Crashes reported

8

Fires reported

13

Injuries reported

55,000 mi

Median mileage at failure

Half of reported failures happened before this

33%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 30 vs 50 Severity 69 vs 50 Early failure 56 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Chevrolet Cruze. 50 means typical for this model; 100 means roughly double.
Severity — 69
13.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 56
33% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Chevrolet Cruze

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Chevrolet Cruze

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 103 26.9%

1 crashes, 3 fires · median 64,000 mi

0 crashes, 1 fires · median 50,450 mi

1 crashes, 0 fires · median 44,528 mi

2 crashes, 0 fires · median 59,213 mi

Median failure at 58,298 miles

Steering 24 6.3%

2 crashes, 1 fires · median 35,048 mi

1 crashes, 1 fires · median 70,656 mi

Airbags 20 5.2%

15 crashes, 0 fires · median 55,683 mi

Brakes 19 5.0%

3 crashes, 0 fires · median 23,707 mi

Median failure at 2,100 miles

Windows, Mirrors & Wipers 9 2.3%

Median failure at 55,000 miles

Seat Belts 4 1.0%

2 crashes, 0 fires · median 25,027 mi

Body & Structure 4 1.0%

2 crashes, 1 fires · median 44,887 mi

Wheels 2 0.5%

0 crashes, 1 fires · median 34,887 mi

Lights 2 0.5%

Median failure at 60,000 miles

Driver Assist & Collision Avoidance 1 0.3%

1 crashes, 0 fires

Suspension 1 0.3%

Median failure at 111,120 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 16 6.0%
1,000 – 9,999 miles 23 8.7%
10,000 – 24,999 miles 26 9.8%
25,000 – 49,999 miles 53 20.0%
50,000 – 74,999 miles 71 26.8%
75,000 – 99,999 miles 52 19.6%
100,000 – 149,999 miles 23 8.7%
150,000+ miles 1 0.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2015 peak 17 Jun 2026

Recalls on the 2015 Chevrolet Cruze

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2015616 1 units in Canada

Seats And Restraints

On certain vehicles, one of the four bolts that attach the driver side seat belt assembly to the vehicle may not have been fully torqued during assembly. An insufficiently torqued seat belt fastener may not adequately restrain an occupant in a crash, increasing the risk of injury and/or damage to property. Correction: Dealers will remove the driver side B-pillar garnish trim, inspect and re-torque bolts if required.

Recall 2015080 329 units in Canada

Brakes

On certain vehicles, the left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. If the fastening bolts backed out completely, the parking brake bracket would separate causing the parking brake to fail. If this were to occur, the vehicle could roll away, which could result in a crash causing injury and/or damage to property. Correction: Dealers will inspect the left-rear and right-rear parking brake bracket bolts and, if necessary, tighten the bolts to the correct torque specification.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Auburn, WA Crash 1 injured

POWER TRAIN

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA complaint #11616989 — an unverified report by a vehicle owner.

Auburn, WA Crash 1 injured

STEERING

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA complaint #11616989 — an unverified report by a vehicle owner.

Auburn, WA Crash 1 injured

SERVICE BRAKES

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA complaint #11616989 — an unverified report by a vehicle owner.

Bickmore, WV Crash

AIR BAGS

I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.

NHTSA complaint #11503922 — an unverified report by a vehicle owner.

Bickmore, WV Crash

UNKNOWN OR OTHER

I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.

NHTSA complaint #11503922 — an unverified report by a vehicle owner.

Bickmore, WV Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.

NHTSA complaint #11503922 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Marion, IN

ENGINE

I have replaced my whole engine and the cars fuel system.. my gas was backing into my oil along with the engine failing .. has happened again. This car has been a nightmare and just keeps failing. Strong gas and oil burning smell then car starts smoking. Had to shut it off in the middle of the road.

NHTSA complaint #11743926 — an unverified report by a vehicle owner.

Marion, IN

FUEL/PROPULSION SYSTEM

I have replaced my whole engine and the cars fuel system.. my gas was backing into my oil along with the engine failing .. has happened again. This car has been a nightmare and just keeps failing. Strong gas and oil burning smell then car starts smoking. Had to shut it off in the middle of the road.

NHTSA complaint #11743926 — an unverified report by a vehicle owner.

at 90,000 miles Columbus, OH

ENGINE AND ENGINE COOLING

The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the vehicle was leaking oil from the top of the engine onto the drive belts. The contact stated that the VIN was not included in NHTSA Campaign Number: 12V288000 (ENGINE AND ENGINE COOLING). The vehicle was taken to the dealer but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA complaint #11714257 — an unverified report by a vehicle owner.

at 113,000 miles Burlington, KY

ELECTRICAL SYSTEM

The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving approximately 55 MPH, the “Service Stabili-trak” message was displayed. The warning light turned on and off, and the vehicle suddenly stalled. The vehicle failed to restart. The contact stated that the vehicle started jerking and rolling while on the side of the road. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

NHTSA complaint #11709650 — an unverified report by a vehicle owner.

at 113,000 miles Burlington, KY

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving approximately 55 MPH, the “Service Stabili-trak” message was displayed. The warning light turned on and off, and the vehicle suddenly stalled. The vehicle failed to restart. The contact stated that the vehicle started jerking and rolling while on the side of the road. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

NHTSA complaint #11709650 — an unverified report by a vehicle owner.

Vinton, OH

UNKNOWN OR OTHER

Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.

NHTSA complaint #11705439 — an unverified report by a vehicle owner.

Dallas, TX

UNKNOWN OR OTHER

I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.

NHTSA complaint #11669241 — an unverified report by a vehicle owner.

Dallas, TX

ELECTRICAL SYSTEM

I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.

NHTSA complaint #11669241 — an unverified report by a vehicle owner.

Dallas, TX

FUEL/PROPULSION SYSTEM

I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.

NHTSA complaint #11669241 — an unverified report by a vehicle owner.

Lawrenceburg, KY

ENGINE

I have had car repairs done identical with the 2014 models with the same exact issues described in those year recalls, car hesitant and jerking, breaking down on numerous occasions and replacing gaskets hoses and many codes common with fuel and traction control and finally engine blown!

NHTSA complaint #11660519 — an unverified report by a vehicle owner.

Lawrenceburg, KY

FUEL/PROPULSION SYSTEM

I have had car repairs done identical with the 2014 models with the same exact issues described in those year recalls, car hesitant and jerking, breaking down on numerous occasions and replacing gaskets hoses and many codes common with fuel and traction control and finally engine blown!

NHTSA complaint #11660519 — an unverified report by a vehicle owner.

Yakima, WA

ENGINE

I have had to replace the turbo 3 times now. My car was leaking oil where the the oil filter is so I replaced that whole part. I watched a video how to replace the part. And it said in the video to remove the plastic piece from the engine oil cooler filter housing if you have a turbo because it feeds oil to your turbo. Well my car had the original part on it and the plastic piece wasn't removed causing no oil to get to the turbo. And the turbo has glowed red hot almost catching fire.

NHTSA complaint #11646618 — an unverified report by a vehicle owner.

Alpharetta, GA

UNKNOWN OR OTHER

On [XXX], I purchased a used car from Marietta Auto Sales(2015 Chevy Cruze), through sales agent Alexis Wiley, I test drove the car and everything seemed fine, so I continued with the purchase, later that same day I had a diagnostic done on the car(AutoZone),the fix finder read Check Engine(pass),ABS(pass),Emissions ready(no),Service Interval(pass), I attempted to contact Agent Alexis Wiley immediately, to no avail as it was later in the day, the very next day after the purchase the check engine light came on, I was able to get in touch Agent Alexis Wiley that day and she assured me she would help me address the matter, she did not, there were a mixture phone calls and text between her and I, I made several calls and left several messages and was told someone would get back to me, they never did. On 11-23-2024 I drove to the establishment to show them the many diagnostic reports showing that the car they sold me was defective, additionally I performed an on the spot diagnostics with my (INNOVA SD35 scan tool), also in front of service manager (Paul),he would not reveal his sir name to me, I showed how the diagnostic revealed that for some reason the, Fuel System monitor, Oxygen sensor monitor, as well as the Oxygen Sensor Heater Monitors, have all been disabled, to know avail, the establishment continued defend the sell of this defective vehicle. I've spent thousands of dollars attempting to repair the vehicle to no avail. As I Traded my vehicle to this same establishment at the time of the sale, I am forced to commute in a vehicle that has cut off no less than three times while waiting at a red light, each time I put fuel in the vehicle it struggles to start back up. I've filed complaints against this establishment with the,(BBB),(Capitol One Auto Finance),all to no avail, and most recently with the (CFPB-),which is currently open. This establishment withheld things about this vehicle that should have been made known to me as a consumer. My safety is at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

NHTSA complaint #11643833 — an unverified report by a vehicle owner.

at 42,000 miles Sewell, NJ

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The contact owns a 2015 Chevrolet Cruze. The contact stated that while opening the driver's side front window and the passenger’s side front window, the cable snapped, and the window fell inside the door. The power windows became inoperable. The message to open and close the window was displayed. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that the power window regulator needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and confirmed there were no recalls on the VIN for the failure. The failure mileage was approximately 42,000.

NHTSA complaint #11640898 — an unverified report by a vehicle owner.

Grandville, MI

POWER TRAIN

The check engine light came up, after having the code read it was discovered that the turbo charger was bad. My vehicle was fixed by the dealer. Prior to being fixed my vehicle was running rougher and accelerating at a slower speed.

NHTSA complaint #11632293 — an unverified report by a vehicle owner.

Grandville, MI

ENGINE

The check engine light came up, after having the code read it was discovered that the turbo charger was bad. My vehicle was fixed by the dealer. Prior to being fixed my vehicle was running rougher and accelerating at a slower speed.

NHTSA complaint #11632293 — an unverified report by a vehicle owner.

Auburn, WA Crash 1 injured

POWER TRAIN

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA complaint #11616989 — an unverified report by a vehicle owner.

Auburn, WA Crash 1 injured

STEERING

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA complaint #11616989 — an unverified report by a vehicle owner.

Auburn, WA Crash 1 injured

SERVICE BRAKES

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA complaint #11616989 — an unverified report by a vehicle owner.

Spencer, NY

ENGINE

My 2015 Chevy Cruze has had the Turbo replaced because it was blown. It has had every component that connects to turbo replaced, MAP sensor, wastegate, the intake system, the manifold gaskets, the coil pack, fuel injectors idle control valve, coolant bypass hose and engine coolant housing, oxygen sensors, oil pressure sensor switch, purge valve solenoid, and of course the oil pan gasket. Every hose has been changed in case of pin hole for air leak too. I run Iridium spark plugs, high test gas, do my oil changes on time with full synthetic oil but yet every time something gets fixed the check engine light comes back on. Living in the great (not) state of NY you cannot have check engine on for inspection, I financed this with Carvana and this car has been nothing but problems. I would think looking at all the reviews on here CHEVROLET WOULD DO A RECALL ON THESE CRUZE’S! The turbo’s are a major issue and cost Thousands of dollars to repair… Like many others I live on a very tight budget I’m on disability and cannot afford to keep trying to fix this car. It’s time to do something about it, maybe a class action lawsuit on the turbo’s……

NHTSA complaint #11601269 — an unverified report by a vehicle owner.

Houston, TX

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2015 Chevrolet Cruze. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked catalytic convertor. The vehicle was repaired, however, two years later the failure recurred, and the vehicle was taken to an independent mechanic where it was diagnosed with catalytic convertor failure. The vehicle was not repaired. The contact discovered an unknown recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11581800 — an unverified report by a vehicle owner.

Slidell, LA

UNKNOWN OR OTHER

Frequent thermostat/coolant system problems going on 4 times since I have had the car.

NHTSA complaint #11576792 — an unverified report by a vehicle owner.

Monclova, OH

ENGINE

The turbo on the vehicle develops a crack in the exhaust side by the wastegate over time. This is a common problem as reported by forums, that seems to be a near 100% failure rate. The crack causes lost of intake boost pressure that throws a low boost code and reduces engine power significantly.

NHTSA complaint #11559607 — an unverified report by a vehicle owner.

Englewood, FL

POWER TRAIN

My engine light has been randomly coming on then off leaving many history codes. It's normally a diesel particulate filter code and I have paid hundreds replacing each sensor or part. So this time, Carroll Buick of Venice Fla says the embedded code is saying I need an engine control module , same code. I'm still driving it they say it's safe to drive because the part $900.00, plus labor, is backorder. I'm a bit over 100,000 miles and I have a lifetime power train warranty but it won't cover any electrical parts only greased literal parts of engine or transmission. I'm not certain it's true anymore they replaced everything so far over 2 years but I'm at theor mercy. Zurich warranty is not covering this and I'm shocked it went just b4 100k miles and now I'm at 107k. I feel chevy should own this issue since I've been told to keep driving it with the engine light on. I'm really scared but I need it to go to work please help thx

NHTSA complaint #11554656 — an unverified report by a vehicle owner.

Englewood, FL

ELECTRICAL SYSTEM

My engine light has been randomly coming on then off leaving many history codes. It's normally a diesel particulate filter code and I have paid hundreds replacing each sensor or part. So this time, Carroll Buick of Venice Fla says the embedded code is saying I need an engine control module , same code. I'm still driving it they say it's safe to drive because the part $900.00, plus labor, is backorder. I'm a bit over 100,000 miles and I have a lifetime power train warranty but it won't cover any electrical parts only greased literal parts of engine or transmission. I'm not certain it's true anymore they replaced everything so far over 2 years but I'm at theor mercy. Zurich warranty is not covering this and I'm shocked it went just b4 100k miles and now I'm at 107k. I feel chevy should own this issue since I've been told to keep driving it with the engine light on. I'm really scared but I need it to go to work please help thx

NHTSA complaint #11554656 — an unverified report by a vehicle owner.