FaultScore

2017 Chevrolet Cruze other reported problems

31 of the 295 complaints about the 2017 Chevrolet Cruze are about the other systems — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 28,000 miles.

C

31

Complaints

2

Crashes

0

Fires

1

Injuries

Exactly what failed

Unknown OR Other 31 100.0%

Other & Unspecified across every Chevrolet Cruze year

2011 75 16.1%
2012 84 18.0%
2013 75 16.1%
2014 89 19.1%
2015 45 9.7%
2016 43 9.2%
2017 31 6.7%
2018 24 5.2%

What owners said

Filed with NHTSA, in their own words.

Fayeteville, NC

UNKNOWN OR OTHER

Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In between these appointments my car was consistently shaking while idling and I would have difficulties accelerating especially after coming to a complete stop and often while making turns, this worsened after adding fuel to my car. The nearest Chevrolet dealership did a compression test and found that the psi in cylinder 1 was only 85, while the rest of the cylinders are 180 psi. They reported "internal engine damage causing misfire on cylinder 1" and quoted the repairs and replacement engine at $9500, almost double the value of the car if the engine was working. The codes P0300 "Engine Misfire Detected" and P0301 "Cylinder 1 Misfire Detected" were the two relevant codes in the report. However the car only has 49,860 miles on it. I see that other people have reported this issue as well and it continues to happen. Additionally, if the manufacturing issue or defect has not been rectified what are the chances of this happening again down the line with the same issue? This is a clear manufacturing defect in the engine of these cars that make them a safety hazard on the road. There is no telling when and where my engine may completely give out despite the car being low mileage and well taken care of. GM and Chevrolet should and must rectify this issue.

NHTSA complaint #11737526 — an unverified report by a vehicle owner.

Cache, OK

UNKNOWN OR OTHER

The 3rd brake light is known to leak on Chevy cars, which I found out when searching up the issues, which allows water inside trunk without your knowledge and does water damage to the battery and other electrical components that are located in the trunk that controls the dashboard, a/c, radio, power steering and probably even more. Safety risk: makes your dashboard stop working along with the power steering, while driving. There is another vehicle at the same dealer as mine right now with water in the trunk, it’s an impala. When you search up on the internet about dashboard not working along with radio and a/c there are quite a few different people pointing to the leaking 3rd brake light and water in the trunk damaging the electrical components in the trunk. The vehicle is at a Chevrolet dealer right now being fixed. No warning messages before it happened. I have only owned the car for 1 year bought it used June 2024. The bill I included is so far what they are saying needs to be fixed but I’m sure more to come as they get some components working.

NHTSA complaint #11679586 — an unverified report by a vehicle owner.

Houston, TX

UNKNOWN OR OTHER

The catalytic converter on my Chevy Cruze has failed several times over the course of almost 2 (two) years and required replacement. The most recent replacement was 3/17/2025. The vehicle had diagnostics performed each time. It is my understanding that the life of a catalytic converter is 10 years or more. So being replaced several times seems excessive in such a short amount of time. The safety of myself and others were at risk because issues with a catalytic converter can lead to engine problems, which could indirectly lead to an accident or injury. I received warning messages each time and took the vehicle in for diagnostics and repair. The vehicle has not been inspected by the manufacturer, police, insurance representatives.

NHTSA complaint #11652302 — an unverified report by a vehicle owner.

Martins Ferry, OH Crash

UNKNOWN OR OTHER

The shutoff feature that shuts the engine? down while at a full stop/red light, is defective. I was stopped at a red-light and the engine shutdown as a gas-saver feature and stalled and I had to put my car in park and restart it in mid traffic. I was rear-ended by the person behind me, who was a hit n run. This is an unsafe feature that has been put in many Chevrolet vehicles. I called the Chevrolet # and she told me, I had to pay for the $250 diagnostic test at a Chevy dealership and I told her, Chevrolet should be responsible for the failure to restart my engine car as it is a an unsafe feature installed by them and that that they should turn off that feature for free as I was hit from behind when the vehicle did not restart. I want Chevrolet to pay to have this unsafe feature removed without charging my for an expensive diagnostic system test. I as a consumer, should have that choice! I want that flawed feature turned off in my vehicle. IT'S UNSAFE.

NHTSA complaint #11642606 — an unverified report by a vehicle owner.

Moran, KS

UNKNOWN OR OTHER

Periodically the dash cluster board and information center goes black and will stay blank for about a minute or two and then comes back on

NHTSA complaint #11589622 — an unverified report by a vehicle owner.

Evanston, IL

UNKNOWN OR OTHER

Car stops running unexpectedly and without warning. Just driving along and suddenly no power. Usually necessary to restart the car although occasionally it restarts on its own. Very dangerous when it happens at highway speed. Per my mechanic no codes show up for this problem. I looked up this issue online and see that plenty of other Chevy Cruze owners have had the same problem.

NHTSA complaint #11553570 — an unverified report by a vehicle owner.

Santa Maria, CA

UNKNOWN OR OTHER

Car spontaneously stops accelerating. Sometimes a restart is needed. It jerks as you're trying to gain acceleration. Sometimes it stalls after non acceleration. Safety is compromised due to traffic behind me going speed limit or worse. First appeared 2 months ago. Mechanic could not detect anything on diagnostics. Then we took it to the Chevy dealer where purchased and after 5 days could not diagnose. They took it out 3x but could not duplicate symptoms. No lights flash, no warnings. I'm at a loss, I'm a senior citizen who needs her vehicle. I no longer feel safe driving it. Please advise.

NHTSA complaint #11546194 — an unverified report by a vehicle owner.

San Francisco, CA

UNKNOWN OR OTHER

Based off my mechanic's assessment and that of a Chevrolet dealership, one of the cylinders in my Chevy Cruze is no longer firing. The dealership believes at least one of the pistons needs to be replaced. The car is available for inspection. The car is unreliable to drive, as I drove up a freeway incline it slowed to a dangerously low speed for freeway driving. The dealership has confirmed they believe it is an issue with the piston but will not confirm without charging $2800 to dismantle the car and are not able to guarantee they will be able to fix the issue. Diagnostics were run on the car at Putnam Chevrolet in Burlingame CA. There were no warning lamps or messages prior to a major issue with the cars functionality. The issue first appeared June 15, 2023 without any warning. The engine light came on and the car was not functioning properly, plus a notification to "service Stabilitrek". I have found mention of the same problem on consumer forums. Cracked pistons are a KNOWN issue on this make and model but there are no recalls and the car is just outside of the warranty.

NHTSA complaint #11534172 — an unverified report by a vehicle owner.

Grove City, OH

UNKNOWN OR OTHER

I was at a stop light. The cars feature that shuts off the engine when stopped at a light failed as it completely would not start again. This has happened to me a few times now. One of those times it was at a busy intersection and I was almost hit. I had to shut off the car and turn it back on again to get it to move. I spoke to someone at Chevrolet and I was told this feature can not be turned off in this model and there have been known issues. I do not know why with this being known that nothing has been recalled on the vehicle. I can not remember if lights turned on as it was extremely stressful to go through.

NHTSA complaint #11529475 — an unverified report by a vehicle owner.

Stafford Springs, CT

UNKNOWN OR OTHER

I purchased a 2017 Chevrolet Cruze RS Premier hatchback from Mastria Kia in Raynham, MA in January 2023 and it was missing the rear seat headrests (they were neither installed in their OEM position or in the car upon delivery). I would like to know if this is a violation of NHTSA regulations. To date, they have been unwilling to provide the proper headrests as installed by the Original Equipment Manufacturer. Thank you.

NHTSA complaint #11505573 — an unverified report by a vehicle owner.

Gaston, SC

UNKNOWN OR OTHER

The car acts as if it’s going to stall at every stop light and stop sign. It is slow to start and several times in the middle of a turn it just acts as if it stops.

NHTSA complaint #11462013 — an unverified report by a vehicle owner.

Cape Coral, FL

UNKNOWN OR OTHER

Third brake light cracked and letting water in my trunk. Where my battery and other electrical components are located.

NHTSA complaint #11420321 — an unverified report by a vehicle owner.

at 104,327 miles Ridgeland, SC Crash

UNKNOWN OR OTHER

CAME TO A STOP AT THE STOP SIGN WE CAR WOULDN'T ACCELERATE TAP THE GAS PEDAL WOULD ACCELERATE SO I PRESSED HARDER THEN CAR TAKE OFF PRESSED BREAKS CAR WOULD STOP TELL I CRASHED

NHTSA complaint #11376381 — an unverified report by a vehicle owner.

at 15,000 miles Fenton, MO

UNKNOWN OR OTHER

I BOUGHT THIS CHEVROLET CRUZE NEW IN JULY 2017. FROM NEW, AFTER YOU DRIVE THE CAR FOR APPROXIMATELY 15 MINUTES WITH THE AIR CONDITIONER ON, THERE IS A CHEMICAL SMELL COMING FROM THE VENTS. IT LASTS ABOUT 5 MINUTES BUT MAY COME BACK WITH A LONGER DRIVE. IT IS A VERY UNPLEASANT SMELL. I TOOK IT TWO DEALERS AND HAVE WORKED WITH GM. GM ADMITS THERE IS A PROBLEM AND HAVE RELEASED PIT5726 DESCRIBING THE EXACT PROBLEM I AM HAVING, BUT THEY DO NOT HAVE A SOLUTION TO OFFER ME. I AM CONCERNED ABOUT INHALING THIS CHEMICAL SMELL.

NHTSA complaint #11361154 — an unverified report by a vehicle owner.

at 75,000 miles Quitman, GA

UNKNOWN OR OTHER

THERE IS A KNOWN ISSUES WITH THE 2016+ CHEVY CRUZE MODELS WHERE THE TOP MOUNTED BRAKE LIGHT CRACKS AND WATER LEAKS INTO THE TRUNK UNDER THE SPARE TIRE AND INTO THE BATTERY COMPARTMENT. THE WATER ALSO COMES INTO CONTACT WITH OTHER ELECTRICAL COMPONENTS THAT ARE BETWEEN THE REAR SEAT AND REAR QUARTER PANEL. THIS CAUSES A MUSTY/MILDEW SMELL IN THE VEHICLE AND CAN POTENTIALLY CAUSE ELECTRICAL SHORTS AND ISSUES DUE TO THE COMPONENTS THAT ARE IN THE AFFECTED AREA. AS STATED THIS IS A KNOWN ISSUE WITH THESE CARS AND A RECALL WAS ISSUED FOR THIS EXACT PROBLEM BUT THERE ARE MANY OTHER VINS THAT WERE AFFECTED INCLUDING MINE THAT WERE NOT INCLUDED IN THE RECALL.

NHTSA complaint #11329418 — an unverified report by a vehicle owner.

at 59,500 miles Abilene, KS

UNKNOWN OR OTHER

VEHICLE HAS HAD A MISFIRE THAT ONLY THREW A SINGLE GENERIC MISFIRE CODE FOR CYLINDER 3. JERKS OCCASIONALLY WHEN SLOWING DOWN AT STOP LIGHTS OR SIGNS. RECENTLY WENT TO TURN AROUND AFTER MISSING A TURN, SHIFTED IT INTO REVERSE AFTER STOPPING IN A RANDOM DRIVEWAY OFF A CITY ROAD, SLOWLY BEGAN TO BACK UP AND IT MOVED ABOUT AN INCH BEFORE THE STEERING WHEEL COMPLETELY LOCKED UP, A/C SHUT OFF, CAR ACTED LIKE IT WAS IN NEUTRAL AND WOULD ONLY ROLL FORWARD, WOULD NOT ACCELERATE WITH GAS. ENGINE WAS STILL RUNNING, NO LIGHTS CAME ON, BUT PROBLEM REMAINED UNTIL I PUT IT IN PARK AND SHUT THE VEHICLE OFF. TURNED IT BACK ON AND IT STARTED NORMAL AND HAVEN'T HAD A PROBLEM SINCE BUT IT'S ONLY BEEN 2 DAYS. TOOK IT IN TO DEALERSHIP AND FOUND 0 CODES AND ARE UNSURE AS TO WHAT COULD POSSIBLY CREATE THE ISSUE DUE TO NO CODES AND IT ONLY HAPPENING INTERMITTENTLY.

NHTSA complaint #11329063 — an unverified report by a vehicle owner.

at 38,000 miles Saint JO, TX

UNKNOWN OR OTHER

2017 CHEVROLET CRUZE LT, TRUNK FILLING UP WITH WATER IN THE BATTERY COMPARTMENT, WHEN IT RAINS. TRUNK LINER IS DRY ASIDE FROM THE TRUNK DOOR. BATTERY UNDER WATER.

NHTSA complaint #11318086 — an unverified report by a vehicle owner.

at 78,000 miles Royse City, TX

UNKNOWN OR OTHER

I WAS UNAWARE OF MY VEHICLES RECALL UNTIL 12/15/2019 WHEN I'VE WENT TO THE TIRE MULTIPLE TIMES AND THEY ADVISED ME THERE IS NOTHING IN MY TIRE. THE SENSOR COMES ON DAILY AND THE PRESSURE DOES NOT GO ABOVE 10 AND GOES BACK FORTH FROM 0 . THIS IS VERY DANGEROUS

NHTSA complaint #11289213 — an unverified report by a vehicle owner.

ST Louis, MO

UNKNOWN OR OTHER

SINCE I BOUGHT THIS VEHICLE EVERY NOW AND AGAIN AFTER I GET GAS THE CHECK ENGINE LIGHT COMES ON I KNOW THAT I TIGHTEN THE CAP AS IT SAYS IN THE OWNERS MANUAL AND REPLACING GAS CAP

NHTSA complaint #11271131 — an unverified report by a vehicle owner.

at 16,000 miles North LAS Vegas, NV

UNKNOWN OR OTHER

VEHICLE PURCHASED UNDER 1 MONTH AGO WITH 15K MILES ON IT. VEHICLE WAS STATIONARY AT A RED LIGHT WITH AUTO STOP ENGAGED, I ATTEMPTED TO ACCELERATE AS LIGHT TURNED GREEN; AUTO STOP ATTEMPTED TO TURN ON, THEN SEEMINGLY FAILED AND VEHICLE COMPLETELY SHUT OFF. REQUIRED ME TO PUT VEHICLE IN PARK, THEN TURN KEY SO IGNITION WAS OFF THEN BACK ON AGAIN, VEHICLE CAME BACK ON WITH NO ISSUES AND I DROVE AWAY. OUTSIDE TEMPERATURE WAS 109 F, AND THIS OCCURED AT THE END OF MY 25 MILE DRIVE HOME FROM WORK USING MOSTLY SURFACE STREETS.

NHTSA complaint #11245349 — an unverified report by a vehicle owner.

at 12,000 miles Cutler BAY, FL

UNKNOWN OR OTHER

DIGITAL GAUGE CLUSTER EVENTUALLY SHORTS DUE TO FACTORY-INSTALLED WIRING BEING TOO SHORT. NEEDS A SPECIAL WIRING HARNESS TO LENGTHEN THE WIRES TO PREVENT PREMATURE WEAR. AFFECTS EVERYTHING FROM THE RADIO, TO CRITICAL VEHICLE INFORMATION SUCH AS MILEAGE, FUEL LEVEL, CURRENT SPEED, RPMS, ETC. THIS ISSUE CAN OCCUR AT ANY TIME. IN MY PARTICULAR CASE, THE VEHICLE WAS OPERATING FINE IN THE MORNING, WAS SHUT OFF, AND THEN NO LONGER FUNCTIONING IN THE AFTERNOON UPON STARTING UP AGAIN.

NHTSA complaint #11244531 — an unverified report by a vehicle owner.

at 30,000 miles Peoria, AZ

UNKNOWN OR OTHER

BOUGHT MY CAR IN SEPTEMBER AND IT WAS RUNNING FINE. I LIVE IN ARIZONA AND NOW THAT IT'S JULY IT'S VERY HOT OUTSIDE. I NOTICED ABOUT A MONTH AGO MY CAR STARTED STALLING FOR A MOMENT WHEN I WOULD TRY TO ACCELERATE ON THE FREEWAY. AND NOW IT HAS RANDOMLY STARTED STALLING WHEN STOPPED AT A RED LIGHT. WHEN THIS HAPPENS I HAVE TO TURN THE CAR OFF AND TRY TO TURN IT BACK ON (USUALLY TAKES A COUPLE TIMES). THERE IS NO CHECK ENGINE LIGHT THAT EVER COMES ON WHEN THIS HAPPENS. I LIVE ABOUT 33 MILES AWAY FROM MY WORK SO I DRIVE QUITE A BIT AND IT'S GOTTEN TO THE POINT WHERE I DON'T FEEL SAFE DRIVING IT. THERE IS NO CHECK LIGHT ENGINE ON EVER SO I CAN'T TAKE IT INTO A REPAIR SHOP.

NHTSA complaint #11229064 — an unverified report by a vehicle owner.

at 17,500 miles Lancaster, CA

UNKNOWN OR OTHER

WATER COLLECTS IN THE TRUNK WITHIN THE SPARE TIRE WELL FROM THE HIGH MOUNTED THIRD BRAKE LIGHT. IF UNCHECKED, WATER COLLECTION COULD SHORT OUT THE FUSE BOX OR BATTERY THAT IS ALSO IN THE TRUNK. REMEDY WAS TO HAVE THE DEALER REPLACE THE SEAL AROUND THE HIGH MOUNTED THIRD BRAKE LIGHT.

NHTSA complaint #11183850 — an unverified report by a vehicle owner.

at 45,700 miles Glendale, AZ

UNKNOWN OR OTHER

WHEN MY VEHICLE COMES TO A COMPLETE STOP IT ENGAGES THE AUTO STOP SYSTEM. AT UNKNOWN TIMES THE SYSTEM WILL FAIL TO RESTART UPON REMOVING MY FOOT FROM THE BRAKES AFTER HAVING COME TO A STOP AT AN INTERSECTION. WHEN THIS OCCURS I THEN NEED TO PUT THE CAR IN PARK AND TURN IT OFF COMPLETELY. I AM THEN SOMETIMES ABLE TO RESTART IT IMMEDIATELY, HOWEVER, ON ONE OCCASION IT TOOK 45 MINUTES BEFORE THE ENGINE RESTARTED WHILE I WAS SITTING AT A STOP LIGHT DURING HEAVY TRAFFIC. THIS HAS BEEN HAPPENING FOR THE PAST SEVERAL MONTHS AND I HAVE TAKEN IT TO THE DEALER TO BE SERVICED HOWEVER THERE IS NEVER A CODE THAT COMES UP STATING THE PROBLEM. LAST WEEK WHEN IT WAS SERVICED THEY REPLACED THE AUTO STOP SYSTEM AS WELL AS THE BATTERY FOR THE SYSTEM. NOT EVEN A DAY AFTER PICKING UP MY CAR DID THE SAME PROBLEM OCCUR.

NHTSA complaint #11180605 — an unverified report by a vehicle owner.

at 30,000 miles Menomonie, WI

UNKNOWN OR OTHER

WHEN I START THE VEHICLE AND DRIVING IT FREQUENTLY GIVES OFF AN ANTIFREEZE SMELL FROM THE INTERIOR

NHTSA complaint #11164709 — an unverified report by a vehicle owner.

at 26,000 miles Mason, OH

UNKNOWN OR OTHER

THE HORN SYSTEM IS NOT LOUD ENOUGH FOR THE ROAD. IT FELLS TO ALERT OTHER VEHICLES ON THE ROAD. I ALMOST GOT INTO AN ACCIDENT AND THE HORN FAILED TO ALERT THE PERSON WHO WAS ABOUT TO HIT ME. THE HORN CAN NOT PENETRATE ANOTHER VEHICLES INTERIOR UNTIL THE VEHICLE IS 1 FOOT AWAY. THIS IS NOT ENOUGH TIME FOR THE OTHER VEHICLE TO REACT.

NHTSA complaint #11144520 — an unverified report by a vehicle owner.

at 54,648 miles Philadelphia, PA

UNKNOWN OR OTHER

I WAS DRIVING DOWN HIGHWAY 295 IN NEW JERSEY DOING 70 MPH WHEN I HEARD SOME KNOCKIN UNDER MY HOOD OF MY CAR... I GET NEAR THE PAULSBORO EXIT WHEN I HEAR THE KNOCKING AGAIN I GET TO THE EXIT AND MY POWER STEERING ISNT WORKING SO I FORCEFULLY TURN THE WHEEL TO PULL OVER I TURN ON MY HAZARDS ON POP THE HOOD AND I SEE MY SERPENTINE BELT IS OFF THE ROTATION TRACK AND I GET MY PHONE AND USE THE LIGHT AND SEE THE ALTERNATOR HANGING BY A WIRE HANGING UNDERNEATH MY CAR. I CALLED CHEVY TOLD THEM WHAT HAPPENED TO MY CAR THEY TOWED MY CAR TO CHEVY CERTIFIED MECHANICS I ASKED HOW DID THIS HAPPEN AND NOBODY KNOWS WHY MY 2017 CAR TRIED TO KILL ME ON 295

NHTSA complaint #11139149 — an unverified report by a vehicle owner.

at 13,000 miles Parma, OH

UNKNOWN OR OTHER

PURCHASED NEW CRUSE HATCHBACK IN DEC.2017, WITH 3 MILES ON ODOMETER FROM (XXXXX) WESTLAKE,OH. PROBLEMS STARTED IN FEBRUARY, JUST STOPPED CAR,I WAS STILL IN IT AND ALARM WENT OFF, THEN ,ONSTAR SENT ME A NOTIFICATION MY CAR HAS BEEN STOLEN, CAR DID NOT RECOGNIZE REMOTE WITH ON SCREEN MESSAGE.CALLED DEALER SERVICE ADVISOR STATED I MUST HAVE ELECTRONIC ITEM IN CUP HOLDER CONFUSING THE CAR, I ONLY HAVE A SMARTPHONE THAT STAYS IN THE DRIVERS DOOR OR IN MY POCKET, I KEPT HITTING THE START BUTTON& REMOTE AND EVENTUALLY THE ALARM STOPPED AND IT WAS BACK TO NORMAL RECONIZING REMOTE. IN MARCH 2018,WHILE ON FREEWAY GOING 60MPH ALL LIGHTS ON DASHBOARD LIT UP AND SPEED WENT BY ITSELF TO 30MPH FROM HIGHWAY SPEED OF 60MPH, I PULLED TO SIDE OF HIGHWAY, KEPT HITTING ON OFF DASH SWITCH AND EVENTUALLY RESTARTED AND WAS OK, CALLED DEALER RIGHT THEN I WAS TOLD THE CAR WENT INTO SAFETY MODE,WHY I ASKED AND SERVICE ADVISOR STATED ALL NEW VEHICLES HAVE COMPUTER PROBLEMS,I ASKED IF THEY CAN LOOK AT IT AND I WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME CONCERNING MY COMPUTER PROBLEMS. IN APRIL ARRIVING HOME FROM WORK,MY CAR WAS STOPPED A MESSAGE STATED NO REMOTE IN CAR, WOULDN'T LET ME UNLOCK ANY DOORS ,NO MANUAL UNLOCK ONLY ELECTRIC SWITCHES ON CAR SO I WAS TRAPPED IN CAR, WHEN I CALL THE DEALER, A ADVISOR TOLD ME AFTER MY WARRANTY IS UP THAT'S HOW THE DEALER MAKES MONEY FIXING ELECTRICAL&COMPUTER PROBLEMS, I'VE LEASED 2 CARS FROM THIS DEALERSHIP PREVIOUS TO PURCHASING THIS $28,000 CRUSE, I BELIEVE I HAVE A LEMON, I ALMOST LOST MY CITY BUS DRIVING JOB,BY CAR MALFUNCTIONS NOT FIXABLE TO MY 1ST NEW CAR PURCHASE SINCE 2000,IF THERE IS A RECALL ON THIS PLEASE SOMEONE FIX IT, I LOVE THIS CAR BUT MY HOPES ARE DWINDLING ON CHEVROLET CRUSE (8) TIMES I'VE I HAD MAJOR PROBLEMS WITH THIS CAR. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11130910 — an unverified report by a vehicle owner.

at 2,220 miles Orlando, FL

UNKNOWN OR OTHER

ALMOST 6 MONTHS TO THE DAY OF PURCHASE, I WAS PLANNING A TRIP THAT REQUIRED 3.5 HOURS OF HIGHWAY DRIVING. THE DAY BEFORE MY TRIP, I HAD AN UNFAMILIAR ALERT, SO I TOOK IT TO AUTONATION UNDER WARRANTY. THEY FOUND THE CAR HAD BEEN IN A MAJOR ACCIDENT WHERE THE FRONT END HAD BEEN "STRAIGHTENED" AND ADVISED ME NOT TO RISK DRIVING IT ON THE TRIP. A MAJOR ACCIDENT WHERE THE FRONT END HAD TO BE STRAIGHTENED WAS NOT DISCLOSED TO ME. AUTONATION TOLD ME TO GO TO OFFLEASEONLY, BECAUSE THE WARRANTY WAS VOIDED BY REPAIRS NOT BEING DONE BY A CHEVY DEALERSHIP. AUTONATION SHOWED ME, WHILE ON THE LIFT, THE EVIDENCE. I CONTACTED OFFLEASE AND THEY DID NOT EVEN LOOK AT MY VEHICLE AND TOLD ME THAT THEY COULD NOT HELP ME. I SENT PHOTOS AND THEY SAID THEY COULD NOT HELP AND SAID I SHOULD CONTACT CHEVY CORPORATE OFFICES AND FIGHT FOR THE WARRANTY. I RETURNED TO AUTONATION AND PAID A DIAGNOSTIC FEE OF $175.73 AND GOT SPECIFICS ON COSTS WHICH I SHARED WITH OFFLEASE--$2500 FOR MECHANICAL REPAIRS AND STRUCTURAL REPAIRS WOULD START AT $1500 WITH NO GUARANTEE THE FRONT END WOULD BE AS SAFE AND THAT CORRECTING THE SHODDY WORK ON THE FRAME COULD DEGRADE ITS STRUCTURE AND STABILITY. AUTONATION SAID THAT THEY ARE NOTORIOUS FOR SELLING CARS LIKE THIS. OFFLEASE REPRESENTATIVES DECLINED TO WORK WITH ME. I PROVIDED WITH THE RECOMMENDATION BY AUTONATION THAT OFFLEASE SHOULD CLAIM A LOSS THROUGH THEIR INSURANCE AND REPLACE MY CAR. OFFLEASE DECLINED AND REFERRED ME TO PEPBOYS FOR REPAIR, BUT WHEN ASKED THE ESTIMATED COST, THEY NEVER RESPONDED. I ONLY DRIVE IN TOWN. I HAVE HAD TO RENT/BORROW A CAR FOR TRAVEL TO EXTENDED DISTANCES TO AVOID THE FEAR. OFFLEASE CLAIMS TO INSPECT VEHICLES WELL & CARE ABOUT THEIR CUSTOMERS; BUT THEY HAVE SHOWN NO INTEREST IN MY SAFETY.

NHTSA complaint #11090887 — an unverified report by a vehicle owner.

at 30 miles Monroe, MI

UNKNOWN OR OTHER

WHILE DRIVING A VERY DISTRACTING 'WARNING MESSAGE' WILL APPEAR ON THE INFORMATION SCREEN WHICH TAKES THE DRIVERS FOCUS AWAY FROM THE ROAD FOR AN EXTENDED PERIOD. THIS IS ESPECIALLY DISTRACTING AT NIGHT SINCE THE MESSAGE WILL LIGHT UP THE INSIDE OF THE VEHICLE TO THE POINT OF AFFECTING VISIBILITY. THIS MESSAGE MUST BE ACKNOWLEDGED TO REMOVE IT FROM THE INFORMATION SCREEN. PHOTOGRAPH IS ATTACHED WHICH ILLUSTRATES VEHICLE WAS IN MOTION AT THE TIME THE MESSAGE WAS GENERATED DISTRACTING THE DRIVER SEVERELY. THE MESSAGE SAYS, "TAKING YOUR EYES OFF THE ROAD TOO LONG TOO OFTEN COULD CAUSE A CRASH RESULTING IN INJURY OR DEATH TO YOU OR OTHERS. FOCUS YOUR ATTENTION ON DRIVING". THIS IS QUITE IRONIC AS IT IS AN EXTREME DISTRACTION THAT TAKES TIME TO READ. THIS IS A RANDOM OCCURRENCE THAT MAY HAPPEN SEVERAL TIMES IN A DAY OR ONCE IN A WEEK.

NHTSA complaint #11053874 — an unverified report by a vehicle owner.

Other 2017 Chevrolet Cruze problems

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